[Bug 574538] Re: synchronization does not work
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. ** Changed in: ubuntuone-client (Ubuntu) Status: Incomplete = Invalid -- synchronization does not work https://bugs.launchpad.net/bugs/574538 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 574538] Re: synchronization does not work
Hi Greg. File sync speed is a lot faster now the server-side issues are fixed (although they are still being fine-tuned). Can you please advise whether you are still experiencing this issue? If you are experiencing this issue, please upload fresh logs by archiving your $HOME/.cache/ubuntuone/log/ folder and attach the zip here. Thanks in advance! -- synchronization does not work https://bugs.launchpad.net/bugs/574538 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 574538] Re: synchronization does not work
All appears to be working fine now. Although the daemon uses a bit of CPU at startup. On Sat, Jun 26, 2010 at 1:19 PM, Mitch Towner mitch.towner.ubu...@gmail.com wrote: Hi Greg. File sync speed is a lot faster now the server-side issues are fixed (although they are still being fine-tuned). Can you please advise whether you are still experiencing this issue? If you are experiencing this issue, please upload fresh logs by archiving your $HOME/.cache/ubuntuone/log/ folder and attach the zip here. Thanks in advance! -- synchronization does not work https://bugs.launchpad.net/bugs/574538 You received this bug notification because you are a direct subscriber of the bug. Status in “ubuntuone-client” package in Ubuntu: Incomplete Bug description: Binary package hint: ubuntuone-client For 3 days I have not been able to synchronize. The UO icons starts off as disconnected, I ask it to connect and it looks like it has. But it never starts to synchronize files. Files created on the web are not downloaded and files added locally are not uploaded. If I try to disconnect, nothing happens. No errors are reported nothing about ubuntu one in anything in /var/log/messages except /var/log/popularity-contest ProblemType: Bug .home.gregw..cache.ubuntuone.log.syncdaemon.exceptions.log: .home.gregw..config.ubuntuone.syncdaemon.conf: [bandwidth_throttling] read_limit = 2097152 write_limit = 1048576 on = True .home.gregw..config.ubuntuone.ubuntuone.client.conf: [ubuntuone] bookmarked = True connected = False connect = 0 show_applet = 0 Architecture: i386 Date: Mon May 3 17:09:03 2010 DistroRelease: Ubuntu 9.10 Package: ubuntuone-client 1.0.3-0ubuntu1 PackageArchitecture: all ProcEnviron: LC_COLLATE=C PATH=(custom, user) LANG=en_AU.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-21.59-generic SourcePackage: ubuntuone-client Uname: Linux 2.6.31-21-generic i686 To unsubscribe from this bug, go to: https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/574538/+subscribe -- synchronization does not work https://bugs.launchpad.net/bugs/574538 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 574538] Re: synchronization does not work
I appreciate the frustration you are experiencing. The Lucid release brought a record number of new users that severely degraded performance. The U1 team is working hard to fix the slow system performance. From looking through your attached logs, it appears that your client is stuck in a STANDOFF state. The packages shipped with Karmic are rather old now. I would suggest you upgrade to more recent packages using the PPA. The instructions on how to do this are outlined at https://answers.edge.launchpad.net/ubuntuone-client/+faq/836. Thanks in advance! -- synchronization does not work https://bugs.launchpad.net/bugs/574538 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 574538] Re: synchronization does not work
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client. Right-click on the Ubuntu One applet and select 'Quit' 2) Open Applications-Accessories-Terminal, then run the command: mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old mkdir ~/.cache/ubuntuone/log 3) Run the following in the Terminal to open/create this file: gedit ~/.config/ubuntuone/syncdaemon.conf #Add the following two (2) lines to this file and save: [__main__] log_level = DEBUG 4) Open Ubuntu One Applications-Internet-Ubuntu One 5) Let Ubuntu One run for a while, copy some files into your Ubuntu One Folder. Then attach your ubuntuone logs to this bug. Please zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here. You can attach logs to this bug report by clicking the 'Add Attachment or patch' button at the bottom of the page. Thank you for filing this bug report and helping to make Ubuntu better. ** Changed in: ubuntuone-client (Ubuntu) Status: New = Incomplete -- synchronization does not work https://bugs.launchpad.net/bugs/574538 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 574538] Re: synchronization does not work
I followed the instructions... and for a short while I thought it was working. I saw the up and down arrows for the first time in a while. It even created some directories on the server that I can see with the file view but then it hung and it has not moved any of the files themselves to the server. I also clicked disconnect, which had no effect. Attached is the tar of the log files. regards ** Attachment added: log files with debug on http://launchpadlibrarian.net/47779277/ubuntuonelog.tgz -- synchronization does not work https://bugs.launchpad.net/bugs/574538 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 574538] Re: synchronization does not work
** Attachment added: .home.gregw..cache.ubuntuone.log.oauth.login.log.txt http://launchpadlibrarian.net/47573715/.home.gregw..cache.ubuntuone.log.oauth.login.log.txt ** Attachment added: Dependencies.txt http://launchpadlibrarian.net/47573716/Dependencies.txt ** Attachment added: UbuntuoneClientPackages.txt http://launchpadlibrarian.net/47573717/UbuntuoneClientPackages.txt ** Attachment added: XsessionErrors.txt http://launchpadlibrarian.net/47573718/XsessionErrors.txt -- synchronization does not work https://bugs.launchpad.net/bugs/574538 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
