[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-26 Thread bcbc
Here are a few from the last week that I've personally been involved
with.

http://ubuntuforums.org/showthread.php?t=1494021
http://ubuntuforums.org/showthread.php?t=1491780
http://ubuntuforums.org/showthread.php?t=1492209
http://ubuntuforums.org/showthread.php?t=1490763
http://ubuntuforums.org/showthread.php?t=1490399
http://ubuntuforums.org/showthread.php?t=1490469
http://ubuntuforums.org/showthread.php?t=1486718

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-26 Thread bcbc
A search of ubuntuforums.org with the following search string: Boot
sector info: Grub 2 is installed in the boot sector (quotes included)
returned 154  results.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-26 Thread Erick Brunzell
I know I'd mentioned previously how updates that triggered
reconfiguration of grub 2 in Squeeze follows the safer and saner
behavior of displaying only drives rather than drives and partitions,
but I recently did a reinstall of Karmic and it does likewise. So this
only effects Lucid, and having followed it's development from day one
I'd swear this behavior changed only towards the end of the Lucid
development cycle.

How critical is this bug? Well, to quote Arpanaut on the forums:

We want them to throw windows out of their PC's
Not their PC's out the window.

This effects anyone and everyone who is not familiar with Linux device
designations, and it's extremely critical for Windows users. I'd guess
about 2% of Windows users effected by this have been unable to recover
from this without having to reinstall.

** Summary changed:

- Ubuntu grub2 dist-upgrades result in confusion
+ Ubuntu Lucid grub2 dist-upgrades result in confusion

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-24 Thread Peter Lenny
Unfortunately, there's a thread at
http://ubuntuforums.org/showthread.php?t=1469755 entitled How many
users have dual boot unavailable after upgrading to Lucid? and marked
Solved...

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-24 Thread sojourner
unfortunately the situation is even worse than portrayed here so far ,
the order of the drives as displayed by the installer is not the same as
the BIOS order or the order as presented in Gparted (which I use for all
formating and partitioning ) or even consistent from one release to the
next . I test on a multi drive ( 6 hds 2 dvds ) box, multi partition 2
to 6 per drive and the only way to really know which is which is to
label each partition with a distintive name . and BTW ubiquity sometime
refuses to put grub ANYWHERE except the mbr fo what it is calling SDA (
which ) may infact actually be and IDE drive not a sata . some
consistency please .

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-24 Thread Tom Pino
As you can see from the comments on this bug this is something of a
pain.

I am guessing but i really think about a third of the problems with
booting MS installs that show up on the forums is due to the
installation of grub on the MS boot sector.

While I do not have that problem as I will not have MS in the house, I
do try to sort this out for folks because I really like the new grub.

Something needs to change here or we are going to drive a lot of good
folks somewhere else.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-22 Thread bcbc
Just to add to Erick's comment, I am still seeing users being hit by
this problem on a daily basis.  Although this report says 9 people
affected I can assure you it's much higher. Unfortunately most of these
people are new users attracted to Ubuntu and it's not very good
advertising.

So, isn't it about time someone changing the importance from
'undecided'?

Note also that for some people the proposed fixes work easily, but there
are some where the fix does not work and a reinstall is required.

Questions: 
Why does the install program encourage installing grub2 to a partition with no 
warning, whereas if you try and install grub2 manually you have to force it to 
do this?
Why can't grub2 detect that it doesn't belong on a windows partition?
Why does grub2 try and install bootloaders on a wubi upgrade and then when you 
select no MBR's or partitions give you a big warning about how the system could 
be unbootable?

Opinion: 
Grub2 is an important piece of Ubuntu, and it needs to fit with all officially 
supported uses of Ubuntu. This includes dual boots and Wubi installs. I know 
it's not simple, but it seems to me that it could be a lot simpler.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-21 Thread Paul Murphy
I got caught by this too, dual hard drives one XP one Ubuntu, followed the 
recommendadtion and lost XP
A week of searching and then help...
Hopefully this is a simple fix

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-17 Thread arjun
I'm also affected by this. It messed up my windows boot sector because
it suggested i install to all if I am unsure.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-16 Thread Erick Brunzell
This is a perfect example of the problem:

http://ubuntuforums.org/showthread.php?t=1484965

BTW I've linked less than 10% of these examples that I've personally
helped to fix.

Please, please help us.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-16 Thread Erick Brunzell
Apologies in advance if I overstepped my bounds here, but I subscribed
Colin Watson in hopes that he can shed some insight on this.

I promise I won't make such behavior a common practice but I feel this
is giving Ubuntu a real black eye so to speak, and I trust Colin's
judgment based on previous involvement with grub2 issues.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-16 Thread Erick Brunzell
In post #4 I'd mentioned this being a duplicate, here's another:

https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/552056

That one's much older, prior to my being aware of the issue. Sadly I
overlooked the issue earlier :^(

After seeing the earliest reports of this I even tried a distribution
upgrade but failed to recognize that people simply don't understand the
difference between drive and partition designations, thus my (invalid)
bug report:

https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/567015

I'm sure if I spent more time I could yield more results.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-15 Thread Erick Brunzell
I was just fiddling with Debian Squeeze trying to figure out an
unrelated issue but it required my changing from legacy grub to grub2,
and IMO their approach at this is much safer and saner. I posted a
screenshot in this thread at the forums (post #16):

http://ubuntuforums.org/showthread.php?p=9305905#post9305905

My shot:

http://ubuntuforums.org/attachment.php?attachmentid=157072d=1273960112

A shot of the typical Ubuntu behavior (same thread post #1):

http://ubuntuforums.org/attachment.php?attachmentid=155778d=1273197137

You'll see they only display the drive designations rather than both
drive and partition designations. I do realize that in rare occasions
when someone does require grub on a partition they'll have to resort to
CLI, but I think that's a much wiser approach.

Now to see if my links work ;^)

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-13 Thread chris
This bug makes my dual-boot not work anymore.  I've been trying all the
recommended fixes, but still have no luck.  If anyone has any other
suggestions, please look over my thread and let me know.  Thank you!

http://ubuntuforums.org/showthread.php?t=1480451

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-12 Thread Erick Brunzell
Still getting these:

http://ubuntuforums.org/showthread.php?p=9289108#post9289108

To quote the OP there:

During the upgrade it complained about grub not working. It said if i
didnt know what drive to mount i had to select all of them, which i
did.

These are constant. I really can't imagine a much more serious bug
(security bugs aside).

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-10 Thread dino99
this installer is a pure nightmare: in douth never trust it

some neurons are hardly needed and this installer with its silly
comments breaking everything around, might be redesigned.

The grub installer need to remove/purge the previous grub release if it
exist, then select the ubuntu partition to be installed  on it, no need
to drop each user and newcomer into confusions and breakages.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-09 Thread Justin
I was affected on my most recent upgrade as well.

http://ubuntuforums.org/showthread.php?p=9270190#post9270190

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread quixote
I've been helping plenty of people over on the forums who
install/upgrade to Lucid and are faced with a nonfunctional computer on
the next boot because they misunderstood something in the grub install
or upgrade process.  It's not always this particular bug, but all user
interface issues in grub are astronomically important.

Please mark this important!  The trauma for new users whose computer
seems to have died on them post-ubuntu is huge.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread arpanaut
I have to agree with Erick that the suggestion if in doubt select all
is an incorrect direction to give and is causing various degrees of
problems for many. Especially those with Windows and are installing grub
to many partitions rather than just to the MBR of their first boot hard
drive.  I was taken aback when this was offered to me upon a fresh
install of Lucid, luckily I knew better because of experience with
grub2, and I knew exactly where I wanted grub installed. I see better
direction and advice within the installer as one possible solution for
this serious bug. The inexperienced user is going to say OK when in
doubt, go for all because that is what the installer is telling them to
do.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread Erick Brunzell
Just a couple of examples:

http://ubuntuforums.org/showthread.php?p=9257870#post9257870

http://ubuntuforums.org/showthread.php?p=9261910#post9261910

That was just in the past 12 hours or so and there were more :^(

Recently received this PM:

Well my challenge is within swedish forums

Example
http://www.swedroid.se/forum/showthread.php?t=10609

You are mentioned in my last message as reference.

Followed by:

Hi again

Testdisk solved this and its because of you !

I have helped 3 users today with Testdisk !

What I mean is that we must find or start a new bug-report for this !

Developers doesn't read forums.

That was one week ago and he referenced this thread:

http://ubuntuforums.org/showthread.php?t=1466648

These are popping up by the dozens.

Therefore I'm changing this to confirmed.

** Changed in: grub2 (Ubuntu)
   Status: New = Confirmed

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread Erick Brunzell
I suspect this is actually a duplicate of this bug report:

https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/571893

I would however prefer the devs decide.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread Takkat
I agree that bug #571893 is a duplicate of this one here. We do
experience the same trouble here with grub in wrong places when
upgrading.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread Takkat
To add a suggestion that can be included very quickly and easily and may
well be sufficient to unexperienced user:

#5: Change the help text from the tickbox when asked where to install
grub:

It should recommend unexperienced users to keep the default setting
rather than mislead users to install GRUB to all of them (Drives a
meant but this could easily be misinterpreted to partitions as well).
The note at the bottom on partition boot records should be changed to a
clear warning that other OSs may not be able to boot if Grub is
installed to their boot partition record. I would suggest someting like
In dual or multi boot installations make sure to NOT install Grub to
your Windows or other OSs boot partition.

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread Erick Brunzell
@ Takkat, from what I've seen the default is that nothing is ticked
and in my experience most novices simply don't know what the various
alpha-numerical symbols mean in a drive/partition designation.
Surprisingly there is still confusion over the h or s at the
beginning and the need for UUID's etc, but my point is that we have a
serious problem.

I'm part of the problem because I blew it off for weeks blaming it on
the bug between the chair and the keyboard so you can blame me for not
more aggressively pursuing this throughout iso-testing and upgrade
testing.

I'm almost certain that once Colin Watson, who seems to get stuck with a
lot of these grub2 bugs, get's wind of exactly what the issue is it will
be addressed in some manner. Right now we must be patient because of
UDS, but I'd expect action on this within 10 to 14 days.

It could have been sooner if I'd done a better job of testing and
remembering to put my noob shoes on ;^(

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread Peter Lenny
Noob sez:

It's torture reading this thread! The agony of hindsight.

From an existing two-disk, two-OS dual-boot setup - and as a newcomer to
Ubuntu - I followed the kindly (over-kindly?) advice - if in doubt
select all - not because I was unaware of what the partition names
mean, but because I had no idea Grub shouldn't be installed to the
Windows disk. I mean it's my BIOS priority boot disk and Grub is the
boot-loader: so why not?

I have been banging my head against this for a week, to no avail. I will
now be patient, safe in the knowledge that those-who-know are getting
prodded (I am adding my prod to both threads).

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread Erick Brunzell
Peter, for what it's worth my Ubuntu forum name is kansasnoob. I in no
way meant the noob shoes comment to seem derogatory. I had not looked
at Linux since Lindows until just over two years ago so I am a noob.

But since I'm retired this has become my main hobby and I do sometimes
forget that others don't know what I've learned, occasionally I need to
stand back and ask myself, would I have understood that two years ago?

I blew it this time! But, that aside, did you figure out how to fix your
problem? If not look here:

http://sourceforge.net/apps/mediawiki/bootinfoscript/index.php?title=Boot_Problems:Boot_Sector

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[Bug 576724] Re: Ubuntu grub2 dist-upgrades result in confusion

2010-05-08 Thread Peter Lenny
Kansasnoob (capitalised as a mark of respect)

I wasn't taking umbrage, just hooking in - and following your posts with
interest.

Yes, the week of head-banging has included taking your advice, but at
testdisk Screen 3, I got a non-standard response, which I have posted
at:

http://ubuntuforums.org/showthread.php?t=1477410highlight=testdisk

Thank you for asking.

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