[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2014-03-12 Thread Launchpad Bug Tracker
[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no
activity for 60 days.]

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2014-01-11 Thread Adili
As I have now solved the issue which I believe was due to an incorrect
configuration (due to my hack to install a later ubuntu version than is
supported by my cpu) it doesn't make sense for me to open a bug report
still, does it?

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  Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2014-01-11 Thread Christopher M. Penalver
Adili / vclio256, thank you for your comment. Again, so your hardware and 
problem may be tracked, could you please file a new report by executing the 
following in a terminal:
ubuntu-bug xorg

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report will delay your problem being
addressed as quickly as possible.

Thank you for your understanding.

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Title:
  Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2014-01-11 Thread Adili
(previously vclio256)
Having looked into this further I am willing to suggest a solution for those 
affected and can say that I don't think it is a problem with 
xserver-xorg-video-ati but is due to the kernel that is in use. After doing a 
full install of Ubuntu 14.04 (Trusty Tahr) Daily Build and putting back the 
original kernel which comes packed with the iso resume works as expected. 
Here's what I think is going on:

To boot a fairly recent version of ubuntu (12.04 and later) requires a
machine with a PAE capable processor. Many machines which included the
Mobility Radeon 9600 M10 (RV350) such as the Dell Inspiron 8600 contain
older CPUs, such as the 32-bit Pentium M 'Banias', which do not support
the PAE extension. Therefore in order to boot these machines requires a
non-pae kernel. I believe these kernels are the source of the problem,
at least with newer installs, as they are often mismatched with the rest
of the system.

The solution is to replace the version of the kernel used to boot the
system with the PAE version that is packaged with the distribution. To
do this on a system that doesn't support a PAE kernel you will need to
install the fake-pae package (https://launchpad.net/~prof7bit/+archive
/fake-pae) and then replace both vmlinuz and initrd with the versions on
the distribution media or reinstall the linux header and image files
using a package manager.

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Title:
  Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

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Re: [Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2014-01-10 Thread Barnaby Robson
If you could please post the new report number on this thread so I can
subscribe too. It would be super cool to have this fixed.

On Friday, January 10, 2014, Christopher M. Penalver wrote:

> vclio256, thank you for your comment. So your hardware and problem may be
> tracked, could you please file a new report by executing the following in a
> terminal:
> ubuntu-bug xorg
>
> For more on this, please see the official Ubuntu documentation:
> Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad:
> https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
> Ubuntu Community:
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
>
> When opening up the new report, please feel free to subscribe me to it.
>
> Please note, not filing a new report will delay your problem being
> addressed as quickly as possible.
>
> Thank you for your understanding.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/583885
>
> Title:
>   Blank screen on resume with Mobility Radeon 9600 M10 (RV350)
>
> Status in “xserver-xorg-video-ati” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Binary package hint: xorg
>
>   I just performed a clean install of Ubuntu 10.04 LTS, and I am having
>   difficulties resuming from suspend (S3) state.  After suspending (via
>   menu, command line, or closing the lid) my Dell Inspiron 8600 with a
>   ATI Technologies Inc RV350 [Mobility Radeon 9600 M10] video card,
>   waking it results in the screen remaining turned off.  The laptop
>   seems to otherwise be resuming properly, and the /var/log/messages
>   seem to indicate my video card resumed "successfully" as well (see
>   messages.resume file to be attached).
>
>   This occurs regardless of whether radeon.modeset=0 is placed in the
>   boot directives (although, in that case, a cursor is displayed for 1-2
>   seconds on resume before going to the blank screen).
>
>   This behavior is constant across using a fresh, updated 10.04,
>   upgrading using the ubuntu-x-swat PPA, and further upgrading using the
>   xorg-edgers PPA (currently installed, and used to collect logs).
>
>   If there is something else I can try or more information I can
>   provide, please let me know.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 10.04
>   Package: xorg 1:7.5+5ubuntu1
>   ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
>   Uname: Linux 2.6.32-22-generic i686
>   Architecture: i386
>   Date: Fri May 21 10:31:06 2010
>   DkmsStatus: lirc, 0.8.6, 2.6.32-22-generic, i686: installed  (WARNING!
> Diff between built and installed module!)
>   EcryptfsInUse: Yes
>   InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386
> (20100429)
>   Lsusb:
>Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: Dell Computer Corporation Inspiron 8600
>   PccardctlIdent:
>Socket 0:
>  no product info available
>   PccardctlStatus:
>Socket 0:
>  no card
>   ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic
> root=UUID=8af3624d-7830-4f91-9643-2fe5c78efc60 ro quiet splash
>   ProcEnviron:
>LANG=en_US.utf8
>SHELL=/bin/bash
>   SourcePackage: xorg
>   Symptom: display
>   dmi.bios.date: 06/30/2005
>   dmi.bios.vendor: Dell Computer Corporation
>   dmi.bios.version: A14
>   dmi.board.name: 0Y4572
>   dmi.board.vendor: Dell Computer Corporation
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Computer Corporation
>   dmi.modalias:
> dmi:bvnDellComputerCorporation:bvrA14:bd06/30/2005:svnDellComputerCorporation:pnInspiron8600:pvr:rvnDellComputerCorporation:rn0Y4572:rvr:cvnDellComputerCorporation:ct8:cvr:
>   dmi.product.name: Inspiron 8600
>   dmi.sys.vendor: Dell Computer Corporation
>   system:
>distro: Ubuntu
>codename:   lucid
>architecture:   i686
>kernel: 2.6.32-22-generic
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/583885/+subscriptions
>
>

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Title:
  Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2014-01-10 Thread Christopher M. Penalver
vclio256, thank you for your comment. So your hardware and problem may be 
tracked, could you please file a new report by executing the following in a 
terminal:
ubuntu-bug xorg

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report will delay your problem being
addressed as quickly as possible.

Thank you for your understanding.

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Title:
  Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2014-01-10 Thread vclio256
I've taken the liberty of testing for this issue on a Dell Ispiron 8600
with ATI Technologies Inc RV350 [Mobility Radeon 9600 M10] video card.
Again sleeping the machine and waking it running the Ubuntu 14.04
(Trusty Tahr) Daily Build. The issue remains, waking the system from
suspend does not wake the screen which remains powered off. I for one
would love this issue to be resolved as well.

I have run "apport-collect -p xserver-xorg-video-ati 583885" in terminal
and allowed the app to submit a report.

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Title:
  Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2014-01-08 Thread Christopher M. Penalver
Keith Moyer, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is
already available, doing this on a release prior to the development one
would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Importance: Undecided => Low

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2011-04-08 Thread Barnaby Robson
Just adding my interest to this bug.  I see there's been no movement
since June 2010 but I am still affected every day.  I want to suspend my
poor little laptop who has now been running for about a year without a
break :)

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-06-20 Thread Darren Hague
Downgrading the kernel further didn't help. 
It's only the screen that's blank - the keyboard is fine. In other words, I can 
do a CTRL-ALT-F1 and although the screen stays blank, I can log in and shut 
down cleanly (if I type very carefully!). 
CTRL-ALT-F7 may well restart X/Windows (there is some disk activity when I do 
this), but has no effect on the blank screen.

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-06-20 Thread Darren Hague
Same symptoms with an Acer TravelMate 8104 with ATI Mobility Radeon
X700.

Extra information: this was working perfectly until a few weeks ago, so
perhaps the bug was introduced in a recent kernel upgrade?

I tried downgrading the kernel from 2.6.32.23.24 to 2.6.32.22.23 (i.e.
from lucid-proposed to lucid-updates) with no luck. I'll try downgrading
further to 2.6.32.21.22 (lucid) to see if that helps.

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-06-18 Thread nico
same problem with

00:02.0 VGA compatible controller [0300]: Intel Corporation Core
Processor Integrated Graphics Controller [8086:0046] (rev 02)

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-06-05 Thread Mark Bonsack
This happens to me as well with 10.04 on a Dell M6500 with an ATI
FirePro M7740 graphics card.

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-05-27 Thread Bryce Harrington
** Tags added: edgers

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-05-23 Thread Bryce Harrington
** Tags added: black-screen

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-05-22 Thread Bryce Harrington
** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: New => Confirmed

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-05-22 Thread Bryce Harrington
** Package changed: xorg (Ubuntu) => xserver-xorg-video-ati (Ubuntu)

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-05-21 Thread Keith Moyer
xorg-related packages' version numbers tested (I realize not all are
relevant to this problem, but they were upgraded as part of this
testing).  Upgrading didn't seem to make any difference.

Original package versions:
xserver-common = 2:1.7.6-2ubuntu7
xserver-xorg-core = 2:1.7.6-2ubuntu7
xserver-xorg-input-evdev = 1:2.3.2-5ubuntu1
xserver-xorg-input-mouse = 1:1.5.0-1
xserver-xorg-input-synaptics = 1.2.2-1ubuntu4
xserver-xorg-input-wacom = 1:0.10.5-0ubuntu4
xserver-xorg-video-radeon = 1:6.13.0-1ubuntu5
xserver-xorg-video-ati = 1:6.13.0-1ubuntu5
xserver-xorg-video-fbdev = 1:0.4.1-1ubuntu1
xserver-xorg-video-nouveau = 1:0.0.15+git20100219+9b4118d-0ubuntu5
xserver-xorg-video-nv = 1:2.1.15-1ubuntu3
xserver-xorg-video-sis = 1:0.10.2-2
xserver-xorg-video-vesa = 1:2.3.0-1ubuntu1
xserver-xorg-video-vmware = 1:10.16.9-1

ubuntu-x-swat PPA upgrade:
xserver-common = 2:1.7.6ubuntu7.1~xtesting~glxfix
xserver-xorg-core = 2:1.7.6-2ubuntu7.1~xtesting~glxfix

xorg-edgers PPA upgrade:
xserver-common = 
2:1.8.1+git20100513+server-1.8-branch.afd730f5-0ubuntu0sarvatt~lucid
xserver-xorg-core 
(2:1.8.1+git20100513+server-1.8-branch.afd730f5-0ubuntu0sarvatt~lucid
xserver-xorg-input-evdev = 1:2.4.0+git20100504.7bbbce9a-0ubuntu0sarvatt
xserver-xorg-input-mouse = 1:1.5.0+git20100517.3ee9b720-0ubuntu0sarvatt~lucid
xserver-xorg-input-synaptics = 1:1.2.2+git20100419.87b29e60-0ubuntu0sarvatt
xserver-xorg-input-wacom = 1:0.10.5+20100416-1ubuntu0.1
xserver-xorg-video-radeon = 1:6.13.99+git20100517.64e6858a-0ubuntu0sarvatt~lucid
xserver-xorg-video-ati = 1:6.13.99+git20100517.64e6858a-0ubuntu0sarvatt~lucid
xserver-xorg-video-fbdev = 1:0.4.2+git20100422.7ec9d466-0ubuntu0sarvatt
xserver-xorg-video-nouveau = 
1:0.0.16+git20100513.4b8f1a08-0ubuntu0sarvatt2~lucid
xserver-xorg-video-nv = 1:2.1.17+git20100309.e6b04632-0ubuntu0sarvatt
xserver-xorg-video-sis = 1:0.10.2+git20100422.d33e45dc-0ubuntu0sarvatt
xserver-xorg-video-vesa = 1:2.3.0+git20100422.d82f2e6e-0ubuntu0sarvatt2
xserver-xorg-video-vmware = 1:11.0.1+git20100423.423d8a06-0ubuntu0sarvatt

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-05-21 Thread Keith Moyer
Attaching /var/log/messages covering the resume of the radeon card.

** Attachment added: "/var/log/messages snippet"
   http://launchpadlibrarian.net/48874674/messages.resume

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-05-21 Thread Keith Moyer
Attaching lspci -vnvn output

** Attachment added: "lspci -vnvn"
   http://launchpadlibrarian.net/48874670/lspci-vnvn.log

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[Bug 583885] Re: Blank screen on resume with Mobility Radeon 9600 M10 (RV350)

2010-05-21 Thread Keith Moyer

** Attachment added: "dmesg output"
   http://launchpadlibrarian.net/48874617/dmesg.log

** Attachment added: "BootDmesg.gz"
   http://launchpadlibrarian.net/48874149/BootDmesg.gz

** Attachment added: "CurrentDmesg.txt"
   http://launchpadlibrarian.net/48874150/CurrentDmesg.txt

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/48874151/Dependencies.txt

** Attachment added: "Lspci.txt"
   http://launchpadlibrarian.net/48874152/Lspci.txt

** Attachment added: "PciDisplay.txt"
   http://launchpadlibrarian.net/48874153/PciDisplay.txt

** Attachment added: "ProcCpuinfo.txt"
   http://launchpadlibrarian.net/48874154/ProcCpuinfo.txt

** Attachment added: "ProcInterrupts.txt"
   http://launchpadlibrarian.net/48874155/ProcInterrupts.txt

** Attachment added: "ProcModules.txt"
   http://launchpadlibrarian.net/48874156/ProcModules.txt

** Attachment added: "RelatedPackageVersions.txt"
   http://launchpadlibrarian.net/48874157/RelatedPackageVersions.txt

** Attachment added: "UdevDb.txt"
   http://launchpadlibrarian.net/48874158/UdevDb.txt

** Attachment added: "UdevLog.txt"
   http://launchpadlibrarian.net/48874159/UdevLog.txt

** Attachment added: "XorgLog.gz"
   http://launchpadlibrarian.net/48874160/XorgLog.gz

** Attachment added: "XorgLogOld.gz"
   http://launchpadlibrarian.net/48874161/XorgLogOld.gz

** Attachment added: "Xrandr.txt"
   http://launchpadlibrarian.net/48874162/Xrandr.txt

** Attachment added: "glxinfo.txt"
   http://launchpadlibrarian.net/48874163/glxinfo.txt

** Attachment added: "setxkbmap.txt"
   http://launchpadlibrarian.net/48874164/setxkbmap.txt

** Attachment added: "xdpyinfo.txt"
   http://launchpadlibrarian.net/48874165/xdpyinfo.txt

** Attachment added: "xkbcomp.txt"
   http://launchpadlibrarian.net/48874166/xkbcomp.txt

-- 
Blank screen on resume with Mobility Radeon 9600 M10 (RV350)
https://bugs.launchpad.net/bugs/583885
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