[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-09-20 Thread madbiologist
** Description changed:

  Binary package hint: firefox-3.0
  
  This is in Firefox 3.6.8, but may have begun with 3.6.7 under Ubuntu
  9.04. (Later versions of Ubuntu have been tested on the machine, but
  this seems to be the most stable. The main stability problem is probably
  related to some kind of display bug (causing a white screen of death)
  discovered several years ago and still probably unresolved, though very
  rare under 9.04.)
  
  Current problem is random and sometimes frequent unclean shutdowns of
  Firefox. No evident provocation. Sometimes nothing seems to be
  happening, sometimes I'm moving the mouse, or sometimes I've just
  clicked something, but no clear pattern at all.
  
  I have attempted to upload the apport diagnostic information several
  times. Several times it clearly seemed to fail, though other times it
  seemed to succeed. Looking at that information, I was not able to see
  anything suggestive or helpful. I also studied the various logs without
  recognizing anything that seemed suspicious or possibly related to the
  Firefox problems. No new plugins have been added for a long time, though
  NoScript was recently updated (but without any sign of problems on
  several other machines that I use). This is the only machine I am
  running under Ubuntu 9.04, and I currently believe it is probably
  specific to this version and probably related to poor regression
  testing, which seems to be a growing problem in Ubuntu.
  
  Having said all of that (and without a crash so far ), I
  don't much care anymore. I had very high hopes for Ubuntu to become a
  viable alternative to such ugly options as Windows. I really hoped that
  Ubuntu could help Linux become more than a tiny niche OS for geeks and
  nerds. My hopes were not dashed. More like chewed to pieces by catty
  bugs.
+ 
+ The situation has not improved on Ubuntu 9.10

** Description changed:

  Binary package hint: firefox-3.0
  
  This is in Firefox 3.6.8, but may have begun with 3.6.7 under Ubuntu
  9.04. (Later versions of Ubuntu have been tested on the machine, but
  this seems to be the most stable. The main stability problem is probably
  related to some kind of display bug (causing a white screen of death)
  discovered several years ago and still probably unresolved, though very
  rare under 9.04.)
  
  Current problem is random and sometimes frequent unclean shutdowns of
  Firefox. No evident provocation. Sometimes nothing seems to be
  happening, sometimes I'm moving the mouse, or sometimes I've just
  clicked something, but no clear pattern at all.
  
  I have attempted to upload the apport diagnostic information several
  times. Several times it clearly seemed to fail, though other times it
  seemed to succeed. Looking at that information, I was not able to see
  anything suggestive or helpful. I also studied the various logs without
  recognizing anything that seemed suspicious or possibly related to the
  Firefox problems. No new plugins have been added for a long time, though
  NoScript was recently updated (but without any sign of problems on
  several other machines that I use). This is the only machine I am
  running under Ubuntu 9.04, and I currently believe it is probably
  specific to this version and probably related to poor regression
  testing, which seems to be a growing problem in Ubuntu.
  
  Having said all of that (and without a crash so far ), I
  don't much care anymore. I had very high hopes for Ubuntu to become a
  viable alternative to such ugly options as Windows. I really hoped that
  Ubuntu could help Linux become more than a tiny niche OS for geeks and
  nerds. My hopes were not dashed. More like chewed to pieces by catty
  bugs.
  
- The situation has not improved on Ubuntu 9.10
+ The situation has not improved on Ubuntu 9.10.

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-09-20 Thread madbiologist
I'm tempted to ask what the WSOD (Workspace on demand?) problem is, as I
can't see where you mentioned it previously (although it's getting late
and I'm tired so I may have overlooked something), however if it's a
different bug it doesn't really belong here and should be filed as a
separate bug (if you can't find an existing bug report for that issue).

I'm sorry to hear that the Firefox crashes have become more frequent
again.  Something to note is that although the older ATI Radeon hardware
has good open-source driver support (as I mentioned in comment #9), the
support for the actual Radeon XPRESS 200M does seem to have a few quirky
bugs which have proven difficult to solve.  Since writing comment #9
I've come across one or two bugs where quite a few people are having
problems with the display of Google Earth on the Radeon XPRESS 200M.  I
can't remember if the Radeon XPRESS 200M uses sideport memory or not,
but there is a DRM fix for sideport memory in kernel 2.6.35, which is
the default kernel in the upcoming Ubuntu 10.10 "Maverick Meerkat".  If
you are feeling adventurous you can try this kernel on your 9.10
installation - the 2.6.35.4 kernel PPA is at http://kernel.ubuntu.com
/~kernel-ppa/mainline/

Are you able to try adding a discrete graphics card to that machine to
see if things improve?  Depending on the motherboard, doing so might
automatically disable the integrated Radeon XPRESS 200M, otherwise you
will need to disable it in the BIOS and enable the discrete graphics
card.

Also, I've used several versions of Firefox on the last 3 versions of
Ubuntu (I'm counting the 10.10 alphas and the 10.10 beta as the third
version), and prior to that on Windows and never had an issue with
regular/frequent Firefox crashes.  Recently, for the first time I had
quite a few crashes with Firefox 3.6.9, however this has mostly gone
away with the latest Firefox 3.6.10 update, so I encourage you to try
that.

Hopefully the number of crashes is reduced once Firefox 3.6.10 is
installed.  Either way, let us know, and then if you are able to, try
disabling extensions one by one and see if things improve.  Note that
the apport-collect -p firefox 612131 command I mentioned in comment #20
will give us a list of all of your extensions, among other things.

I presume your Flash player version is up to date?  Also, I just had a
thought - are you using Ubuntu 32bit or 64bit?  If it's Ubuntu 64bit,
are you using the 32bit Flash player or the 64bit Flash player?  Adobe
neglected 64bit Flash player development for Linux for a while, and
people using the old development versions of the Linux 64bit Flash
player were reporting crashes.  Adobe have recently addressed this
situation with a new Linux 64bit Flash player - see
http://www.phoronix.com/scan.php?page=news_item&px=ODYwMg

Finally, on the Windows XP (SP2 I think, or maybe SP3?) machines where I
work, we use Internet Explorer 8 quite heavily and it is not the most
stable application I've seen.  Each user including myself (and I always
try to be careful) gets about 5 or 6 IE8 crashes per day.

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-09-20 Thread madbiologist
Sorry for taking so long to get back to you on this.  I think I may have
missed the notification email for comment #19 due to my inbox being full
a few times recently.

I'll deal with the 10.04 BitTorrent question first.  Although I don't use 
BitTorrent to get Ubuntu releases myself, I strongly suspect that the reason 
that 10.04 has errored out is because Ubuntu 10.04.1 was released on the 17th 
August as per the schedule at https://wiki.ubuntu.com/MaverickReleaseSchedule
Note that this is actually the release schedule for the upcoming Ubuntu 10.10 
"Maverick Meerkat", but towards the bottom of the Notes column it also mentions 
10.04.1.  10.04.1 was planned from the beginning, prior to the release of 
10.04, due to 10.04 being an LTS (Long Term Support) release.  Note that this 
does not necessarily mean that the original 10.04 is not available for 
download, the BitTorrent details may simply have been changed.

If I've followed you correctly, the machine with the crashing Firefox is
currently running Ubuntu 9.10.  According to
https://launchpad.net/ubuntu/+source/firefox-3.5 the default version of
Firefox in 9.10 was Firefox 3.5.3, so I'm re-targeting this bug to that
package (as shown in the Affects column at the top of the page).  Unless
I've completely botched things up the correct command for you to use
should still be apport-collect -p firefox 612131 (if you wish to).

** Package changed: firefox-3.0 (Ubuntu) => firefox-3.5 (Ubuntu)

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-09-19 Thread shanen (Shannon Jacobs)
Just stopped by to see if anyone else has reported it. Amusingly enough,
I asked the other local user of Ubuntu about it, and he said his Firefox
does it, too--but he's never bothered to report it. He just figured it
was because he has too many Firefox windows open, which got me to try
the experiment of running with one window and doing everything in tabs--
but it still crashed.

Actually, in my case the crashes have become more frequent again. I
still use the Ubuntu machine every day--but not for anything serious or
important. I have to assume that Firefox may shut down at any time and
for no apparent reason.

Meanwhile, I have started looking at Windows 7 machines, but not too
seriously yet... I'm going to wait for one more upgrade cycle (as in
next month) to see which way things are going. Unless there is clear
evidence that Ubuntu has turned the corner, I'll just give up on the
machine and let it take Ubuntu with it.

On the other hand, if I only have direct access to one Firefox on Ubuntu
user and if he has a similar problem to this one, maybe I should wonder
about the frequency of the problem? Maybe the surviving Ubuntu users are
just becoming accustomed to this sort of flakiness?

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-18 Thread shanen (Shannon Jacobs)
Sorry I've been kind of busy and haven't gotten back to you on this. I
really do appreciate your attempt to follow up on it, and I value your
technical acumen, but like many people, I have competing priorities.
I've already noted why Ubuntu has become a relatively low one for me.
More importantly, it seems that almost no one else is seeing anything
similar enough to this problem to add their comments in this thread, so
I'm willing to assume it is just something I'm doing wrong or something
unusual about my configuration on that particular machine. If it will
help diagnose a more widespread problem, then I'm willing to put more
time into it (but I'm still going to be hard pressed to give it much
priority).

I don't understand your explanation of the Firefox 3.0 versus 3.5 thing.
This machine was almost surely originally a Firefox 2.0 machine, and now
that it's been upgraded to 9.10, I don't see how Firefox 3.0 is
involved. (However, I do see how that might prevent other people with
similar problems from finding this thread, since it is absolutely clear
the problem did not appear until the Firefox upgrade, probably to
version 3.6.)

What I can say is that this particular shutdown seems to be less
frequent now. Unfortunately, I can't correlate it to anything that has
changed, and I never had the bug in a can. Without a trigger mechanism
to reproduce the bug on demand, who can tell anything? Unfortunately, as
I had suspected, the WSOD problem has become more frequent with the
updated version of Ubuntu on that machine. Right now both of these
crashes are rare enough to tolerate, but I'm knocking on wood.
Especially for the WSOD, it wouldn't take too much of an increase to
make the machine unusable.

Big picture solution? I'm probably going to try forcing the main
experimental partition on the troubled machine to a different version of
Ubuntu at some point after the next release (after waiting long enough
for the early mortality bugs to be eliminated). However, when I replace
the machine, which will probably be early next year, I have no plans to
do any serious Ubuntu work on the new one. I probably won't even bother
with the virtual machine approach, given the problems encountered on
three machines where I've been using Ubuntu in VMware Player virtual
machines... (I still have no Windows 7 machines of my own, but at least
it isn't an obvious stinker like Vista--and Linux has (in my judgment)
returned to the not-ready-for-real-world-use status. I'm saddened and
disappointed, but...)

(By the way, what's gone wrong with the BitTorrent download of the basic
10.04? The 9.08 version is apparently still valid, but 10.04 is being
disavowed by the Ubuntu.com website? I was still sharing both seeds, but
now the 10.04 is just an error message, and I'm sort of guessing that
the release version of 10.04 was so bad that it's been replaced, and the
Ubuntu people just don't want to talk about it. I haven't been motivated
enough to pursue another Ubuntu problem now...)

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-10 Thread madbiologist
After a private communication from Micah Gersten I now know that this
bug should be filed in the package firefox-3.0, which is the firefox
version shipped with Ubuntu 9.04, despite you using Firefox 3.6.x.

The correct command for you to use is apport-collect -p firefox 612131

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-10 Thread madbiologist
** Package changed: firefox (Ubuntu) => firefox-3.0 (Ubuntu)

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
OK, now it works.  Can you please run apport-collect 612131 again as per
comment 9?

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
According to https://wiki.ubuntu.com/Bugs/FindRightPackage this bug
should be filed in the package "firefox".  Updating (and cancelling my
new bug).

** Package changed: firefox-3.5 (Ubuntu) => firefox (Ubuntu)

** Tags added: apport-collected

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
OK, it looks I have the apport-collect syntax correct, but I/we are
unable to file a bug because we are using Firefox 3.6.x.  I got this
error when running apport-collect 612131 in the terminal:

Package firefox-3.5 not installed and no hook available, ignoring

Launchpad does not have a Firefox 3.6 package option.

I'll file a new bug about this.

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
Thanks.  It seems you are using a Sharp laptop with an Athlon64 CPU and
ATI Radeon XPRESS 200M graphics.  Not the most powerful graphics around,
but it should be plenty to run firefox and has the benefit of good open-
source driver support.

Sorry if I wasn't clear - you can run apport-collect 612131 at any time
- you don't need to wait for an unprovoked shutdown.  Or perhaps the
reason it didn't work was because of the mismatch between your Firefox
version and the Firefox version this bug was marked as affecting.  I've
changed that now, so could you please try again?  To make sure I've got
the syntax correct I'll run it myself in minute.

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
** Changed in: firefox-3.0 (Ubuntu)
   Status: Incomplete => New

** Package changed: firefox-3.0 (Ubuntu) => firefox-3.5 (Ubuntu)

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread shanen (Shannon Jacobs)
The attempt to add the basic "Report a Problem..." information failed,
as did the attempt to use the apport-collect 612131. This was after the
first unprovoked shutdown of the evening, which was actually quite slow
--already over an hour.

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread shanen (Shannon Jacobs)
WA70:~$ lspci -vvnn
00:00.0 Host bridge [0600]: ATI Technologies Inc RS480 Host Bridge [1002:5950] 
(rev 01)
Subsystem: Sharp corporation Device [13bd:104c]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- 
SERR- TAbort- 
SERR- TAbort- 
Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: 
Kernel modules: shpchp

00:14.0 CardBus bridge [0607]: Texas Instruments PCI4510 PC card Cardbus 
Controller [104c:ac44] (rev 03)
Subsystem: Sharp corporation Device [13bd:104c]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- 
SERR- Reset+ 16bInt+ PostWrite+
16-bit legacy interface ports at 0001
Kernel driver in use: yenta_cardbus
Kernel modules: yenta_socket

00:14.1 FireWire (IEEE 1394) [0c00]: Texas Instruments PCI4510 IEEE-1394 
Controller [104c:8029] (rev 01) (prog-if 10)
Subsystem: Sharp corporation Device [13bd:104c]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- 
SERR- 
Kernel driver in use: ohci1394
Kernel modules: firewire-ohci, ohci1394

00:15.0 Multimedia video controller [0400]: Conexant Systems, Inc. 
CX23880/1/2/3 PCI Video and Audio Decoder [14f1:8800] (rev 05)
Subsystem: Sharp corporation Device [13bd:104c]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- 
SERR- 
Kernel driver in use: cx8800
Kernel modules: cx8800

00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] 
HyperTransport Technology Configuration [1022:1100]
Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- 

00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] 
Address Map [1022:1101]
Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- 
Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: 
Kernel modules: shpchp

00:1b.0 Ethernet controller [0200]: ALi Corporation ULi 1689,1573 integrated 
ethernet. [10b9:5263] (rev 50)
Subsystem: Sharp corporation Device [13bd:104c]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- 
SERR- 
Kernel driver in use: uli526x
Kernel modules: uli526x

00:1c.0 USB Controller [0c03]: ALi Corporation USB 1.1 Controller [10b9:5237] 
(rev 03) (prog-if 10)
Subsystem: Sharp corporation Device [13bd:104c]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- 
SERR- TAbort- 
SERR- TAbort- 
SERR- 
Kernel driver in use: ehci_hcd

00:1d.0 Multimedia audio controller [0401]: ALi Corporation M5455 PCI AC-Link 
Controller Audio Device [10b9:5455] (rev 20)
Subsystem: Sharp corporation Device [13bd:104c]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- 
SERR- 
Kernel driver in use: Intel ICH
Kernel modules: snd-intel8x0

00:1e.0 ISA bridge [0601]: ALi Corporation PCI to LPC Controller [10b9:1573] 
(rev 31)
Subsystem: Sharp corporation Device [13bd:104c]
Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- 
SERR- TAbort- 
SERR- TAbort- 
SERR- 
Kernel driver in use: pata_ali

01:05.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon XPRESS 
200M 5955 (PCIE) [1002:5955]
Subsystem: Sharp corporation Device [13bd:104c]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- 
SERR- 
Kernel modules: radeon, radeonfb

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-08 Thread shanen (Shannon Jacobs)
Thank you (Mr Gersten) for linking from the other bug. If I can at least
temporarily overcome my increasingly hopeless feelings towards Ubuntu, I
may also attempt the steps recommended by "madbiologist" (since the
backtrace approach failed (and going even farther by the way, the
backtrace had probably failed even earlier, since the software had
already been installed at some point before I attempted to follow the
most recent instructions)).

I do note that this bug report seems to be linked to firefox 3.0, and
I'm sure that the current version of the bug on the afflicted machine is
NOT 3.0, and did not even appear until 3.5 or later. It doesn't appear
that any of the latest "Report Problem..." information has been copied
over to this bug. However, I've made a note of this bug number, and I
should have plenty of opportunities to get that information again.
Firefox shut down at least three times this morning during a short
session on that machine.

Just in case it's related, I'll report this symptom though I doubt it is
directly related to this bug. Rather I think this belongs to an earlier
Java-related bug which I never even bothered to report. That Java bug
had gotten worse about the time this bug appeared, but after the upgrade
from 9.10 to 10.4, it has returned to its previous state. At least I
don't remember ever reporting this one, but it goes far enough back that
I may have reported it during my 'youthful enthusiasm for Ubuntu' phase.
The origins may have involved extensive difficulties installing Java to
execute within Firefox for the use of such trivial and
unknown websites as Yahoo. (Did the sarcasm pseudo-tag
survive? If not, take it as a micro-review of the Yahoo portal. Yahoo
certainly deserves to be regarded as trivial and unknown for their
ongoing support of spammers.) Anyway, Java does work, but there is an
initialization delay of several minutes each time before it is ready to
function normally. This has been it's stable-but-buggy state for a long
time, going back well before this bug. However, at some point, probably
close to the appearance of this bug, Java became completely disabled
within Firefox. At that point, I simply regarded it as yet another lack-
of-usability problem of Ubuntu, and I didn't even report it (unless I
was venting and have already forgotten the vent). I simply stopped
attempting to use any webpage that used Java on the afflicted machine.
(There are no Java-in-Firefox problems on other machines, but I don't
recall if I ever tried it under Ubuntu, though I'm sure it was okay for
Windows.) As noted early in this paragraph, after the upgrade from 9.10
to 10.4, Java was again running within Firefox, though once again with
the long delay for some kind of initialization. I haven't timed it
exactly, but it's about three or four minutes. Some kind of network
timeout before a fallback? I haven't cared enough to investigate. I just
work in another program or on another machine for a while. During this
weird initialization period, Firefox is completely unusable on the
afflicted machine. (Users are so adaptable, eh? I now apparently regard
it as "normal" that hitting a webpage that invokes Java will cripple
Firefox for several minutes.)

With regards to your (Mr Gersten's) encouraging comment in the duplicate
bug report, I accept that you are sincere in encouraging the reporting
of bugs--but the results are NOT showing up in improvements in the
usability of Ubuntu for regular non-technical users, or even for quasi-
pseudo-technical former hackers like me. I remain extremely and
increasingly disillusioned with Ubuntu. I still think it is a great idea
to create a viable Linux-based alternative to Windows, but Ubuntu is
clearly going in the wrong direction. There was a time, probably about 2
years ago, when I was feeling that I could consider recommending Ubuntu
as an alternative OS without being inundated with calls for help from
any non-technical friend who followed my recommendation--but that is NOT
the case now. As noted earlier, I think the real problem is that ALL of
the economic models for Linux have failed and are continuing to fail.
Proper testing is fundamentally tedious and boring work... (I can't
reveal any details of internal discussions within our company, but I
will hazard a summary of my perceptions here: The local Ubuntu partisans
have lost their enthusiasm, too. In the best case, should you simply
hope that my own disillusionment is the most extreme case? If I were
you, I wouldn't put that in your business plan.)

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-08 Thread madbiologist
Please run apport-collect 612131

Is this a desktop or laptop machine?

Please also attach the output of lspci -vvnn

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-01 Thread shanen (Shannon Jacobs)
By the way, even if I had succeeded, I still do not have any reliable
mechanism with which to trigger the bug. It happens when it feels like
happening. The last time just happened to be when I was looking at the
email that told me you had posted your comment to Launchpad. Sometimes
it happens several times in an hour, and other times it doesn't happen
for several hours.

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-01 Thread shanen (Shannon Jacobs)
No, I cannot do that because your (Micah Gersten's) instructions (in the
previous message and in the linked webpage) are incomplete or incorrect.
I have just wasted another half hour or so trying to figure out various
combinations of the most likely corrections.

I made that much effort in an attempt to be polite, not because I have
any residual enthusiasm for helping Ubuntu. I suppose you are sincere
and you believed that the instructions were sufficient. However, the net
result is to reduce my appreciation for Ubuntu even lower.

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-01 Thread Micah Gersten
Thank you for reporting this to Ubuntu.  Can you please generate a backtrace 
for this issue?  https://wiki.ubuntu.com/Backtrace
Please substitute 'firefox -g' for 'gdb '  in the instructions.

** Changed in: firefox-3.0 (Ubuntu)
   Status: New => Incomplete

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[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-07-31 Thread Luis Aguiar
I have the same problem in 10.04.
Sometimes I'm doing important things and it just crashed magically.

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