[Bug 627608] Re: Got a 401 on a fresh purchase

[Curtis Hovey]

** Changed in: soyuz
   Status: Fix Committed => Fix Released

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Re: [Bug 627608] Re: Got a 401 on a fresh purchase

[Julian Edwards]

On Wednesday 03 November 2010 05:40:45 you wrote:
> This took a while to QA - we had to setup stuff on qastaging properly.
> Please to be QAing on landing!
> 
> ** Tags added: qa-ok
> ** Tags removed: qa-needstesting

I suspect it was already QAed on dogfood, but the tagging process gives us no 
way of indicating that.  I have requested this feature some time ago.

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Robert Collins]

This took a while to QA - we had to setup stuff on qastaging properly.
Please to be QAing on landing!

** Tags added: qa-ok
** Tags removed: qa-needstesting

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Launchpad QA Bot]

Fixed in stable r11812 .

** Changed in: soyuz
Milestone: None => 10.11

** Tags added: qa-needstesting

** Changed in: soyuz
   Status: In Progress => Fix Committed

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

** Branch linked: lp:~michael.nelson/launchpad/627608-p3a-token-race

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

** Changed in: soyuz
   Status: Triaged => In Progress

** Changed in: soyuz
 Assignee: (unassigned) => Michael Nelson (michael.nelson)

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Vogt]

Hello Rick,

could you please mail me the file(s) 
~/.cache/software-center/software-center.log* (I will attach them once
I'm sure there is nothing sensitive in there, it shouldn't, but I want to be 
100% sure about it).

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

I've found and updated the other bug that describes the issue Jane
experienced - bug 657109.

And I've checked the logs for Rick's purchase. The first update to the
brukkon PPAs htpasswd on the 22nd was around 16:12 GMT (12:12pm EST) and
the private access was updated within 1 minute as shown:

{{{
2010-10-22 16:11:13 INFOStarting the PPA .htaccess generation
2010-10-22 16:11:13 INFOCommitting transaction...
2010-10-22 16:11:13 INFOFinished PPA .htaccess generation
2010-10-22 16:11:22 DEBUG   Removing lock file: 
/var/lock/launchpad-generate-ppa-htaccess.lock
2010-10-22 16:12:06 DEBUG   Cronscript control file not found at 
file:cronscripts.ini
2010-10-22 16:12:06 INFOCreating lockfile: 
/var/lock/launchpad-generate-ppa-htaccess.lock
2010-10-22 16:12:22 INFOStarting the PPA .htaccess generation
2010-10-22 16:12:22 DEBUG   Replaced htpasswd for brukkon
2010-10-22 16:12:22 INFOCommitting transaction...
2010-10-22 16:12:22 INFOFinished PPA .htaccess generation
2010-10-22 16:12:31 DEBUG   Removing lock file: 
/var/lock/launchpad-generate-ppa-htaccess.lock
2010-10-22 16:13:23 DEBUG   Cronscript control file not found at 
file:cronscripts.ini
2010-10-22 16:13:23 INFOCreating lockfile: 
/var/lock/launchpad-generate-ppa-htaccess.lock
2010-10-22 16:13:46 INFOStarting the PPA .htaccess generation
2010-10-22 16:13:46 INFOCommitting transaction...
2010-10-22 16:13:46 INFOFinished PPA .htaccess generation
}}}

There were also updates on the 22nd to the brukkon ppa htpasswd at:
17:13GMT, 18:05GMT, 18:09GMT, 18:38, 19:09, 20:50, 20:53, 21:12, 21:17,
22:16, 23:36, but all updated minutely.

So I'm confused as to why Rick experienced the 401. When I have access
to the sca logs, we can check the exact purchase time and match it up -
which might help us isolate the possibilities.

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Rick Spencer]

I purchased Brukkon. Based on my IRC logs, I'm guessing it was around
9:30am EST. Here is the error that was reported to me by Software
Center.

W:Failed to fetch 
https://private-ppa.launchpad.net/commercial-ppa-uploaders/brukkon/ubuntu/dists/maverick/main/binary-i386/Packages.gz
  The requested URL returned error: 401
 , E:Some index files failed to download, they have been ignored, or old ones 
used instead.

HTH

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

@Jane - yours is a slightly different issue. (This bug is for when the
purchase - including the creation of the LP subscription succeeds, but
then the software center client reports a 401 when it tries to access
the repository). Achuni - if you get a chance before me, Jane's issue is
the same one about which  we chatted on Monday (SCA user gets 401 from
LP for some reason - I'll search for it once I arrive).

@Rick - can you give exact details of when and what you purchase so I
can check the launchpad logs and find out why it took so long to create
the repository authentication details - as per my comment above, the
script is now running every minute. I'd like to be certain of exactly
what happened.

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Rick Spencer]

I ran into this issue. After some period of time I clicked "buy" again.
I didn't have to repay, and the program installed. So, a possible work
around until this is fixed is to wait 10 minutes.

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Jane Silber]

I think this still may be open. Today (22 Oct) I tried to purchase
Brukkon.  The payment seemed to go through and I saw a "payment
authorised" message. But then as it left the payment system and seemed
to return to the software center, I got the following error message
"Failure in purchase process. Unable to create a Launchpad subscription.
HTTP 401: unauthorised".

I haven't tried to repurchase in case you want me to do something to
help debug.

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

The cronscript has been running every minute for a few weeks now:

{{{
2010-10-20 00:03:05 INFOCreating lockfile: 
/var/lock/launchpad-generate-ppa-htaccess.lock
2010-10-20 00:03:15 INFOStarting the PPA .htaccess generation
2010-10-20 00:03:15 INFOCommitting transaction...
2010-10-20 00:03:15 INFOFinished PPA .htaccess generation
2010-10-20 00:03:24 DEBUG   Removing lock file: 
/var/lock/launchpad-generate-ppa-htaccess.lock
2010-10-20 00:04:04 DEBUG   Cronscript control file not found at 
file:cronscripts.ini
2010-10-20 00:04:04 INFOCreating lockfile: 
/var/lock/launchpad-generate-ppa-htaccess.lock
2010-10-20 00:04:14 INFOStarting the PPA .htaccess generation
2010-10-20 00:04:14 INFOCommitting transaction...
2010-10-20 00:04:14 INFOFinished PPA .htaccess generation
2010-10-20 00:04:23 DEBUG   Removing lock file: 
/var/lock/launchpad-generate-ppa-htaccess.lock
2010-10-20 00:05:04 DEBUG   Cronscript control file not found at 
file:cronscripts.ini
2010-10-20 00:05:04 INFOCreating lockfile: 
/var/lock/launchpad-generate-ppa-htaccess.lock
2010-10-20 00:05:14 INFOStarting the PPA .htaccess generation
2010-10-20 00:05:15 INFOCommitting transaction...
2010-10-20 00:05:15 INFOFinished PPA .htaccess generation
2010-10-20 00:05:24 DEBUG   Removing lock file: 
/var/lock/launchpad-generate-ppa-htaccess.lock
}}}

So I assume this bug is fix released (as in users should no-longer see a
401 when the repository is accessed after a successful purchase). Soyuz
would still like to work on a better long-term fix (removing the need
for a cron-job).

** Changed in: soyuz
   Status: Triaged => Fix Released

** Changed in: soyuz
   Status: Fix Released => Triaged

** Changed in: software-center-agent
   Status: Confirmed => Fix Released

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

We've requested the cron job be updated to every minute (RT 41629) as
the soyuz workaround has reduced the actual cron update time to under a
second, although the setup/teardown still takes 25s.

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Re: [Bug 627608] Re: Got a 401 on a fresh purchase

[Robert Collins]

You may wish to get this fast track deployed to loganberry / wherever
it runs; as long as no SPOF services are replaced it should be doable
mid-cycle.

-Rob

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Anthony Lenton]

** Changed in: software-center-agent
Milestone: 10.10 => None

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

Just a note that the intermediate fix so that we can update the
.htpasswd files each minute has been committed to the Launchpad tree a
few days ago (see bug 628711) and will be rolled out with the 10.09
Launchpad rollout. Once we've confirmed the cron job is running faster
we then need to work with a losa to update the cron job frequency.

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Re: [Bug 627608] Re: Got a 401 on a fresh purchase

[Julian Edwards]

On Friday 03 September 2010 09:58:55 you wrote:
> Michael, have you considered having a work queue in parallel/instead
> of the cron job?
> 
> The queue could simply say 'reevaluate PPA XXX', and would do one PPA.
> That should get the latency down fairly low.

That's pretty much what I said in comment 7.

But what we don't want is a solution geared to doing only this, we want a real 
message system in Launchpad.  The script that generates the htaccess files 
should then be a twistd script responding to messages about PPA token changes.

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Re: [Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

On Fri, Sep 3, 2010 at 10:58 AM, Robert Collins
<627...@bugs.launchpad.net> wrote:
> Michael, have you considered having a work queue in parallel/instead
> of the cron job?
>
> The queue could simply say 'reevaluate PPA XXX', and would do one PPA.
> That should get the latency down fairly low.

Yeah, I assume the longer-term solution would involve a work-queue.
Right now we need something we can do immediately (bug 628711).

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Launchpad Bug Tracker]

** Branch linked: lp:ubuntu/software-center

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Re: [Bug 627608] Re: Got a 401 on a fresh purchase

[Robert Collins]

Michael, have you considered having a work queue in parallel/instead
of the cron job?

The queue could simply say 'reevaluate PPA XXX', and would do one PPA.
That should get the latency down fairly low.

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Launchpad Bug Tracker]

This bug was fixed in the package software-center - 2.1.15

---
software-center (2.1.15) maverick; urgency=low

  [ Michael Vogt ]
  * softwarecenter/view/purchasedialog.py:
- fix size and title for additional webkit windows (LP: #625385)
  * softwarecenter/db/update.py:
- fix screenshot url and thumbnail url loading
  * softwarecenter/enums.py:
- switch default to buy-host to software-center.ubuntu.com
- allow override via the SOFTWARE_CENTER_BUY_HOST environment
  (useful for testing)
  * softwarecenter/backend/aptd.py:
- make defaults for addons_{install,remove} empty lists instead
  of None to prevent crash when called with a empty argument
- use AptClinet.install_packages() instead of commit_packages()
  for the install of commercial stuff to get the benefit of
  aptdaemons 03_auth_me_less patch
  * softwarecenter/backend/restfulclient.py:
- point SERVICE_ROOT for the internal login service to production
  * softwarecenter/view/appdetailsview_gtk.py:
- minor logging improvements
  * merged lp:~mmcg069/software-center/pathbar-clip-fix that ensures
proper clipping for the pathbar, many thanks!
  * softwarecenter/view/channelpane.py:
- fix flicker in channelspane on db-reopen and add regression
  test
  * merged lp:~mvo/software-center/less-flicker that fixes some
UI flicker/ghost activity (LP: #626733)
  * softwarecenter/backend/aptd.py:
- if reload() fails when adding a commercial PPA that may be
  because there is a 5 min delay between software-center-agent
  telling us its available and it becoming availalbe in launchpad.
  In this case, retry up to 5 minutes to get the repo
  (LP: #627608)
  * merged  lp:~mmcg069/software-center/prelight-icon-onhover
(many thanks!)
  * merged lp:~mmcg069/software-center/cat-flags to support
internal flags in the menu files

  [ Gary Lasker ]
  * merge lp:~mmcg069/software-center/misbehaving-pathbar-fix, fixes
pathbar no longer shrinking to available width (LP: #625210),
many thanks Matthew McGowan!
  * softwarecenter/view/viewswitcher.py:
- only update the channel list when a model is available
  (LP: #628394)

  [ Kiwinote ]
  * data/dialogs.ui:
- only display vscrollbar if needed for dependency removal alert
- tweak window properties for dependency removal alert
  * data/SoftwareCenter.ui:
- tweak window properties for the rebuilding window
  * po/POTFILES.in:
- mark data/ui/dialogs.ui for translation
  * software-center:
- fix typo, thanks Jeremy Bicha! (LP: #625729)
  * softwarecenter/app.py:
- always make s-c sensitive again after catalog is rebuilt (LP: #626513)
  * softwarecenter/apt/aptcache.py:
- don't crash when no LANGPACK_PKGDEPENDS file exists (LP: #625562)
- speed improvements for get_addons()
- don't allow randompkg-something to list randompkg as an add-on
  * softwarecenter/db/application.py:
- fail nicely if a deb file can't be opened
  * softwarecenter/view/appdetailsview_gtk.py:
- don't use capitalize() on add-on names, much thanks to Severin Heiniger!
  lp:~lantash/ubuntu/maverick/software-center/fixes-626067 (LP: #626067)
- fix AttributeError while running test_appdetails_view.py
- tweak padding between buttons in addons bar (LP: #625230)
- don't reload screenshot (ie flicker) if we refresh an existing page
- fix typo (LP: #622750)
- fix some broken logic which gives wrong total size (LP: #624578)
- show "x when installed" when addons are selected for installed pkg
- fix a quirk so that the download size is not always 0
- hide totalsize info when we have an error
  * softwarecenter/view/availablepane.py,
softwarecenter/view/channelpane.py:
- add translators comment to clarify underscore behaviour (LP: #626718)
  * softwarecenter/view/historypane.py:
- tweak string for consistency (LP: #627215)
- hide the architecture (introduced by new apt a little while back)
  * softwarecenter/view/purchasedialog.py:
- don't show as 'untitled window' in taskbar
 -- Michael VogtThu, 02 Sep 2010 16:58:38 +0200

** Changed in: software-center (Ubuntu)
   Status: Fix Committed => Fix Released

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Julian Edwards]

Rick, as Michael says he's trying to reduce the latency, but there will
always at least be one of up to a minute with the current code.  For
this to be relatively instant, we need a re-write of the code to handle
some sort of message passing instead of using cron to generate the
.htaccess files in the repo area.

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

Rick, indeed. I've started on bug 628711 an hour ago. I'm hoping to
improve the speed of the cronjob so we can run it at least every two
minutes, but hopefully every minute (as a short-term fix until we have
immediate updating of the htaccess files).

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Rick Spencer]

Waiting 5 extra minutes to download an app you just purchased is a
terrible experience. Can Soyuz fix this before Maverick ships?

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Vogt]

** Changed in: software-center (Ubuntu)
   Status: Confirmed => Fix Committed

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Launchpad Bug Tracker]

** Branch linked: lp:software-center

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Vogt]

I added code now to the client that makes it spin for up to 5 minutes
waiting for the repo to become available.

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Julian Edwards]

Soyuz task set to medium priority since the software centre can work
around it temporarily by re-trying.

** Changed in: soyuz
   Status: New => Triaged

** Changed in: soyuz
   Importance: Undecided => Medium

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

Looking at the logs for generate-ppa-htaccess, it currently takes around
2 minutes to run each time.

I checked with mthaddon, and he's hesitant to increase the frequency of
this script until it is faster, but not entirely against it.

I've created bug 628711 and added thoughts on how the script can be made
faster in the short-term.

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Nelson]

** Also affects: soyuz
   Importance: Undecided
   Status: New

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[Bug 627608] Re: Got a 401 on a fresh purchase

[Michael Vogt]

** Changed in: software-center-agent
   Status: New => Confirmed

** Changed in: software-center-agent
   Importance: Undecided => High

** Changed in: software-center-agent
Milestone: None => 10.10

** Also affects: software-center (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: software-center (Ubuntu)
   Status: New => Confirmed

** Changed in: software-center (Ubuntu)
   Importance: Undecided => High

** Changed in: software-center (Ubuntu)
Milestone: None => ubuntu-10.10

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Got a 401 on a fresh purchase
https://bugs.launchpad.net/bugs/627608
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