[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-10-15 Thread Sid
I have followed this thread becasue I had similar problem , but it did
not fix mine. :-(

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Title:
  Ubuntu Software center crashes when trying to open, but open
  successfully if tried to open via terminal.

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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-10-15 Thread Sid
Sorryprinted retraction: I forgot to restart the system.It did
work. Thanks a ton Aaron P. you guys and gals are great and provide a
great service for the Linux/Unix community. The world needs some ammo
again monopolies like (ms) and others.

-sid

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Title:
  Ubuntu Software center crashes when trying to open, but open
  successfully if tried to open via terminal.

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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-28 Thread ExperiencedNoobie
Output of ls -l ~/.cache

** Attachment added: Output of ls -l ~/.cache
   
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/725938/+attachment/1876459/+files/output1

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Title:
  Ubuntu Software center crashes when trying to open, but open
  successfully if tried to open via terminal.

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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-28 Thread ExperiencedNoobie
Output of ls -l ~/.cache/software-center

** Attachment added: output of ls -l ~/.cache/software-center
   
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/725938/+attachment/1876473/+files/output2

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Title:
  Ubuntu Software center crashes when trying to open, but open
  successfully if tried to open via terminal.

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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-28 Thread ExperiencedNoobie
No, it just started happening when I removed few junk programs (unwanted
programs that I had installed) using software center. Normally I use
apt-get or dpkg commands via terminal to remove and install stuff. But
just to try software-center I gave it a try and since after that, its
crashing.

Till now, I have not checked or known any permission issues, may be
because I did not attempt to check or I dont know how to check...if
there's one way to check all permissions ...

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  Ubuntu Software center crashes when trying to open, but open
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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-28 Thread Aaron Peachey
Is your username for this system actually 'username' or did you mask it when 
you posted the output?
The issue is your software-center directory in the .cache directory is owned by 
root.

Try this command:

sudo chown -R username:username ~/.cache

Then try starting Software Centre. (Note the uppercase -R is important
and also if your username is actually something else, replace it in the
command)

Let us know if this fixes your problem

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  Ubuntu Software center crashes when trying to open, but open
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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-28 Thread Aaron Peachey
Sorry missed a bit off that command. Do this instead:

sudo chown -R username:username ~/.cache/software-center

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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-28 Thread ExperiencedNoobie
Hey,
Thanks a ton .. now I can successfully open software-center without any 
problems :)

Thanks once again :)

I have another problem with my via chipsets .. do i have to create
another bug in appropriate section??

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  Ubuntu Software center crashes when trying to open, but open
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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-28 Thread Aaron Peachey
Glad to help. If you think of any more information that might help us to
determine if this is a bug caused by Software Center (or perhaps
anotherpackage), please report it back here. For now, I'm going to mark
this as invalid.

In regards to your other bug, if it is just troubleshooting that you
need, rather than raise a bug report try getting help somewhere such as
Ubuntu Forums or on irc (#ubuntu channel on freenode). If it is actually
a bug, then you should raise it as a new bug report.

Thanks!

** Changed in: software-center (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-27 Thread ExperiencedNoobie
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  Ubuntu Software center crashes when trying to open, but open
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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-27 Thread Aaron Peachey
Hi, thanks for reporting this issue. 
Can you please try running Software Centrefrom the terminal without using sudo 
(i.e. just 'software-center') to see if the behaviour is the same as when you 
try to run it from the menu. If you experience the same behaviour, please come 
back and attach any terminal output which will hopefully help us look at the 
problem.
Thanks

** Changed in: software-center (Ubuntu)
   Status: New = Incomplete

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Title:
  Ubuntu Software center crashes when trying to open, but open
  successfully if tried to open via terminal.

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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-27 Thread ExperiencedNoobie
No, it does not open and gives this error:
WARNING:root:trying to fix not writable cache directory
ERROR:root:failed to fix not writable cache directory
Traceback (most recent call last):
  File /usr/share/software-center/softwarecenter/paths.py, line 31, in 
try_to_fixup_root_owned_dir_via_remove
os.rmdir(directory)
OSError: [Errno 39] Directory not empty: '/home/username/.cache/software-center'
Traceback (most recent call last):
  File /usr/bin/software-center, line 38, in module
import softwarecenter.log 
  File /usr/share/software-center/softwarecenter/log.py, line 94, in module
backupCount=5)
  File /usr/lib/python2.6/logging/handlers.py, line 112, in __init__
BaseRotatingHandler.__init__(self, filename, mode, encoding, delay)
  File /usr/lib/python2.6/logging/handlers.py, line 64, in __init__
logging.FileHandler.__init__(self, filename, mode, encoding, delay)
  File /usr/lib/python2.6/logging/__init__.py, line 827, in __init__
StreamHandler.__init__(self, self._open())
  File /usr/lib/python2.6/logging/__init__.py, line 846, in _open
stream = open(self.baseFilename, self.mode)
IOError: [Errno 13] Permission denied: 
'/home/username/.cache/software-center/software-center.log'

But this used to work fine till like last month end, suddenly started
crashing ...

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  Ubuntu Software center crashes when trying to open, but open
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[Bug 725938] Re: Ubuntu Software center crashes when trying to open, but open successfully if tried to open via terminal.

2011-02-27 Thread Aaron Peachey
Thanks for the follow up. Did this start happening straight after you upgraded 
or just started happening?
It appears that the permissions may be incorrect on your .cache directory or 
sub-directories.

Could you please run the following commands in a terminal and attach the output 
here.
ls -l ~/.cache
ls -l ~/.cache/software-center

You can use sudo on these commands if you get permission denied errors.

We should be able to help you fix the problem but don't yet know what caused it 
to happen. It's possibly not a bug with Software Centre but something that has 
been caused by something else. 
Do you recall doing any upgrades or changing anything when this started?
Do you have other permission issues with other programs or places in your home 
directory?

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Title:
  Ubuntu Software center crashes when trying to open, but open
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