[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
David Sterratt, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.11-rc5 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: needs-full-computer-model ** Description changed: In summary, when an external monitor is not connected at boot, I can't get the laptop to drive an external monitor. This is a problem in Ubuntu Lucid (10.04) but it was not a problem in the Ubuntu Hardy - (8.04). + (8.04). This appears to be a problem with the mainline kernel. I have submitted a report at: https://bugzilla.kernel.org/show_bug.cgi?id=31292 - More details are below: + WORKAROUND: In the BIOS change "Power on Display" from "auto-selected" + to "LCD+Analog RGB". External monitor not connected at boot -- * External monitor can be seen in "Monitor preferences", but laptop - does not drive external monitor + does not drive external monitor $ xrandr -q Screen 0: minimum 320 x 200, current 1280 x 800, maximum 8192 x 8192 VGA1 connected (normal left inverted right x axis y axis) -1360x768 59.8 -1024x768 60.0 -800x60060.3 56.2 -848x48060.0 -640x48059.9 59.9 + 1360x768 59.8 + 1024x768 60.0 + 800x60060.3 56.2 + 848x48060.0 + 640x48059.9 59.9 LVDS1 connected 1280x800+0+0 (normal left inverted right x axis y axis) 0mm x 0mm -1280x800 60.2*+ -1024x768 85.0 75.0 70.1 60.0 -832x62474.6 -800x60085.1 72.2 75.0 60.3 56.2 -640x48085.0 72.8 75.0 59.9 -720x40085.0 -640x40085.1 -640x35085.1 + 1280x800 60.2*+ + 1024x768 85.0 75.0 70.1 60.0 + 832x62474.6 + 800x60085.1 72.2 75.0 60.3 56.2 + 640x48085.0 72.8 75.0 59.9 + 720x40085.0 + 640x40085.1 + 640x35085.1 DVI1 disconnected (normal left inverted right x axis y axis) * "Mirror screens" in "Monitor preferences" appears to switch - resolution, but the external monitor is not driven. In this case - xrandr reports: + resolution, but the external monitor is not driven. In this case + xrandr reports: $ xrandr -q Screen 0: minimum 320 x 200, current 1024 x 768, maximum 8192 x 8192 VGA1 connected 1024x768+0+0 (normal left inverted right x axis y axis) 0mm x 0mm -1360x768 59.8 -1024x768 60.0* -800x60060.3 56.2 -848x48060.0 -640x48059.9 59.9 + 1360x768 59.8 + 1024x768 60.0* + 800x60060.3 56.2 + 848x48060.0 + 640x48059.9 59.9 LVDS1 connected 1024x768+0+0 (normal left inverted right x axis y axis) 0mm x 0mm -1280x800 60.2 + -1024x768 85.0 75.0 70.1 60.0* -832x62474.6 -800x60085.1 72.2 75.0 60.3 56.2 -640x48085.0 72.8 75.0 59.9 -720x40085.0 -640x40085.1 -640x35085.1 + 1280x800 60.2 + + 1024x768 85.0 75.0 70.1 60.0* + 832x62474.6 + 800x60085.1 72.2 75.
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
** Attachment added: "apport-bug --save 751452_linux.apport on ubuntu 13.10 image" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/751453/+attachment/3807383/+files/751453_linux.apport -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
Nine, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Please note, not filing a new report would delay your problem being addressed as quickly as possible. No need exists to comment here at this time. After reading the above documentation in it's entirety, if you have further questions, you are welcome to redirect them to the appropriate mailing list or forum via http://www.ubuntu.com/support/community/mailinglists , or you may contact me directly. Thank you for your understanding. ** Attachment removed: "apport-bug --save 751452_linux.apport on ubuntu 13.10 image" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/751453/+attachment/3807383/+files/751453_linux.apport -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
Sorry sor writing again here, but the file that I have uploaded was relative to this bug. You have asked to David Sterratt run the commands, but after some time I assume that anyone can do the report upload. I don't know if the owner of the bug is "responsible" to make all the updates but this needs a specific computer module and David may not have it. If you need the file again please ask, if don't receive any update I will shut up. Sorry for the inconvenience. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
Sorry for not responding to the comments sooner. I'm not now using the R600 to connect to external displays, and I haven't got much time to try out the latest ISO (especially if it would need to be installed on disk - I could run live it might be OK). So I'm happy to let this bug lie. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
David Sterratt, Live would be fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
** Bug watch added: Linux Kernel Bug Tracker #31292 http://bugzilla.kernel.org/show_bug.cgi?id=31292 ** Also affects: linux via http://bugzilla.kernel.org/show_bug.cgi?id=31292 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
** Changed in: linux Status: Unknown => Incomplete ** Changed in: linux Importance: Unknown => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
This bug (and its BIOS workaround) also applies to Ubuntu 11.04 on Toshiba Portege R500. Leo -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
This bug (and its BIOS workaround) also applies to Ubuntu 11.10 on Toshiba Tecra A10-17R Jon Dowland thanks for the workaround :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
I think I've figured this out. In my BIOS (hit esc and/or f1 repeatedly at boot to get to it), there's an option "Power on Display". It's not visible on the first page; I had to hit page down to bring up the second page. My laptop was set to "auto-selected", if I switch it to the only other option "LCD+Analog RGB", then I can hot-plug an external display at run time in Linux, regardless of whether I booted with one attached. Note that I still think there's a bug in Linux here: if the ext display is not powered, but still detected, it should power it up. I think Windows gets this right, but I have to confirm that. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
I can confirm that this workaround works. Thanks very much for working on this Jon. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
This continues to manifest on 11.10 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 751453] Re: External monitor doesn't work on Toshiba Portege R600
Closing this bug with Won't fix as Hardy is no longer supported. Please feel free to open a new bug report if you're still experiencing this on a newer release (Bionic 18.04.3 / Disco 19.04) Thanks! ** Changed in: linux (Ubuntu) Status: Incomplete => Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/751453 Title: External monitor doesn't work on Toshiba Portege R600 To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/751453/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
