Public bug reported:
I do have USB 3 add-on controller and USB 3 external hard disk. The hard
disk works fine on Windows XP and is seen fine on Ubuntu 10.10, but does
not work on fresh 11.04 installation.
When I try "lsusb" command, the following message appears in the dmesg logs:
[ 1652.340030] xhci_hcd 0000:06:00.0: Timeout while waiting for a slot
[ 1652.340042] hub 3-0:1.0: couldn't allocate port 2 usb_device
The external hard disk is not shown by "lsusb" command. The result from "lspci
-v" is:
...
06:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev
03) (prog-if 30 [XHCI])
Flags: bus master, fast devsel, latency 0, IRQ 16
Memory at fdefe000 (64-bit, non-prefetchable) [size=8K]
Capabilities: [50] Power Management version 3
Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+
Capabilities: [90] MSI-X: Enable+ Count=8 Masked-
Capabilities: [a0] Express Endpoint, MSI 00
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Device Serial Number ff-ff-ff-ff-ff-ff-ff-ff
Capabilities: [150] #18
Kernel driver in use: xhci_hcd
Kernel modules: xhci-hcd
Kernel version: 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:24 UTC
2011 x86_64 x86_64 x86_64 GNU/Linux
The bug is reproducible and happens every time USB 3 hard disk is connected to
the USB 3 controller. When device is connected to an USB 2 port, it is
recognized correctly:
"dmesg" result:
....
[ 2920.140026] usb 1-1: new high speed USB device using ehci_hcd and address 4
[ 2920.319875] usbcore: registered new interface driver uas
[ 2920.328535] Initializing USB Mass Storage driver...
[ 2920.328667] scsi10 : usb-storage 1-1:1.0
[ 2920.328762] usbcore: registered new interface driver usb-storage
[ 2920.328764] USB Mass Storage support registered.
[ 2921.332718] scsi 10:0:0:0: Direct-Access JMicron
PQ: 0 ANSI: 2 CCS
[ 2921.334517] sd 10:0:0:0: Attached scsi generic sg5 type 0
[ 2921.335691] sd 10:0:0:0: [sdd] 3907029168 512-byte logical blocks: (2.00
TB/1.81 TiB)
[ 2921.338578] sd 10:0:0:0: [sdd] Write Protect is off
[ 2921.338582] sd 10:0:0:0: [sdd] Mode Sense: 28 00 00 00
[ 2921.340580] sd 10:0:0:0: [sdd] Incomplete mode parameter data
[ 2921.340583] sd 10:0:0:0: [sdd] Assuming drive cache: write through
[ 2921.345584] sd 10:0:0:0: [sdd] Incomplete mode parameter data
[ 2921.345588] sd 10:0:0:0: [sdd] Assuming drive cache: write through
[ 2921.370114] sdd: sdd1
[ 2921.376581] sd 10:0:0:0: [sdd] Incomplete mode parameter data
[ 2921.376585] sd 10:0:0:0: [sdd] Assuming drive cache: write through
[ 2921.376588] sd 10:0:0:0: [sdd] Attached SCSI disk
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: toshe 1704 F.... pulseaudio
/dev/snd/pcmC0D0p: toshe 1704 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Audigy2'/'SB Audigy 4 [SB0610] (rev.0, serial:0x10211102) at
0x9c00, irq 16'
Mixer name : 'SigmaTel STAC9750,51'
Components : 'AC97a:83847650'
Controls : 202
Simple ctrls : 37
Date: Mon May 2 13:27:38 2011
HibernationDevice: RESUME=UUID=889b436b-2bc2-4e57-b7e3-8d8fbc43b9ca
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
Lsusb:
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 0bda:8187 Realtek Semiconductor Corp. RTL8187 Wireless
Adapter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
ProcEnviron:
LANGUAGE=en_GB:en
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic
root=UUID=fabe2a44-e873-4606-9bb4-1bef219aab02 ro vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-2.6.38-8-generic N/A
linux-backports-modules-2.6.38-8-generic N/A
linux-firmware 1.52
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/12/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS P5N32-SLI PREMIUM ACPI BIOS Revision 1002
dmi.board.name: P5N32-SLI PREMIUM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5N32-SLIPREMIUMACPIBIOSRevision1002:bd03/12/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5N32-SLIPREMIUM:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug natty
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/775543
Title:
xhci_hcd: Timeout while waiting for a slot - Issue with USB3 hard
disk on 11.04 x86_64
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
