[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Matthias Andree, thank you for reporting this and helping make Ubuntu better. As per https://wiki.ubuntu.com/Releases your release is EOL. If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it. ** No longer affects: xsane (Ubuntu) ** Changed in: simple-scan (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Ok sorry for spamming. Updated iscan with "iscan-bundle-1.0.1.x64.deb.tar.gz" from epson website and everything is OK!! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Oh BTW, it works with "Image Scan! For Linux", Epson utility. It seems to use sane backend. So this is quite odd that it works as xsane crash too… -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
I can reproduce too. Don't known how I can help, because as the printer crashes, there is nothing to do… Maybe something bad in libsane? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: simple-scan (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xsane (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
I can provide logs, technical information, etc.. Please let me know what you need! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
This bug is still alive and kicking. Trying to scan from the ADF of an Epson XP-810, via the network, hangs the scanner. It loads the document, but when it is about to start the actual scan, the Epson starts flashing all its lights and has to be turned off, and xsane reports: Error/Failed to start scanner: Error during device I/O. Simple-scan fails with a similar message. Scanning from the glass plate works fine. ** Changed in: xsane (Ubuntu) Status: Expired = New ** Also affects: simple-scan (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
I'm getting this as well with an Epson WF-3540- trying to use the ADF crashes the devices, requiring a hard power cycle. It would definitely suck if someone else was trying to send a fax or print a nice photo when this happens. This is not a heap of junk - it's a fairly high-end, highly-rated, and commonplace device, that claims to be supported by sane. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
[Expired for xsane (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xsane (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
I can confirm this bug is alive and well in Ubuntu 12.04 on an Epson Workforce 645. I use Simple Scan and can reproduce it when scanning in either text or photo modes. It is intermittent - I can sometimes get it to scan. Even the mode of failure is inconsistent: Sometimes it will start to feed the documentt and fail with Communication error on the printer display, other times it will just hang with Scanning.. displayed on the printer screen without even attempting to feed a document. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
If you want to make some really progress here, I suggest you take this to sane-devel http://lists.alioth.debian.org/mailman/listinfo/sane-devel and please report any finding back here. Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Epson WorkForce 610 ADF always crashes, device needs power cycle. Using xsane, I can get a preview from the ADF, but not a final scan. Epson are, and always were, a stack of s**t at the very bottom end of the consumer goods market. This heap of junk was free even when brand new, and in retrospect, we should still have said no. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Adding affects xsane, because it does. ** Package changed: simple-scan (Ubuntu) = xsane (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
** Changed in: simple-scan (Ubuntu) Status: Expired = Confirmed ** Changed in: simple-scan (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.] ** Changed in: simple-scan (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Hi Matthias, thanks for your reply and you are absolutely right. I am currently making an effort to work through the massive backlog of bug reports and improve response time dramatically. However manpower really is an issue here, and in particular there is only one person (Robert Ancell) working on the code. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Please read https://help.ubuntu.com/community/SimpleScanHardwareIssues and comment if it works with xsane or if it is a bug with sane-backends! Thanks! ** Changed in: simple-scan (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
I won't be able to comment on the Epsons, as the hardware/software combination is no longer existent. This is again a case where a slow response to bug reports made it the whole effort nearly worthless. I hope to test on the HP L7680 this weekend. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
** Tags added: scanner-crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/783950/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a regular (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find. ** This bug is no longer flagged as a security vulnerability -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Jamie, you don't know what is in inbound or outbound fax queues of the device at the time. It needs to be power-cycled after the fact. Please do NOT unmark the bug as non-security relevant until it is proven that the bug does not cause the loss of, say, another user's fax. -- You received this bug notification because you are a member of Ubuntu Bugs, which is a direct subscriber. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
** Visibility changed to: Public -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/783950 Title: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
