[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2009-03-23 Thread John Vivirito
If you see it again please use apport to report the bug.

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2009-03-23 Thread John Vivirito
If you cant reproduce this than it should be closed and im doing that
now

** Changed in: firefox-3.0 (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2009-03-22 Thread Rebecca Palmer
I haven't regularly used the machine that had this bug for over a year
(my current machine has never had it), so don't know if 3.0 still has
it, and as I can't reproduce it there is no quick way to test for it;
unless anyone else has seen it in a more recent version I suggest that
it be closed.

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2009-03-22 Thread John Vivirito
Is this still a problem in version 3.0.7 from your repos?
Changed firefox to firefox-3.0 since 2.0 has reached EOLS

** Changed in: firefox-3.0 (Ubuntu)
Sourcepackagename: firefox => firefox-3.0
 Assignee: Mozilla Team (mozillateam) => (unassigned)

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-10-02 Thread Rebecca Palmer
I've since had the X repeated restarts at least twice (X either restarts
itself or hangs so I try to restart it, then restarts over and over
again, requiring an Alt-SysRq-euib system restart), at least one with
Firefox not open (though Thunderbird was).

Today I started the system and immediately found that Thunderbird
wouldn't start (having closed it normally last time I used it; note that
I began using Thunderbird only recently, so it may have been affected
earlier), then found that Firefox, gedit, gnome-terminal and nautilus
wouldn't start either.

Backtraces, straces and valgrinds attached (sorry for lack of symbols,
dpkg-query -W didn't find any debug packages; backtrace only for
Thunderbird because its --debugger option doesn't pass arguments).  All
the valgrinds have the same error:

==4956== Invalid read of size 4
==4956==at 0x4148114: pthread_mutex_lock (pthread_mutex_lock.c:44)
==4956==by 0x4DD1BBD: (within /usr/lib/libORBit-2.so.0.1.0)
==4956==by 0x4DD28A8: giop_recv_buffer_get (in /usr/lib/libORBit-2.so.0.1.0)
==4956==by 0x4DD733C: ORBit_small_invoke_stub (in /usr/lib/libORBit-2.so.0.1
.0)
==4956==by 0x4DD753D: ORBit_small_invoke_stub_n (in /usr/lib/libORBit-2.so.0
.1.0)
==4956==by 0x4DE3D31: ORBit_c_stub_invoke (in /usr/lib/libORBit-2.so.0.1.0)
=

causing SIGSEGV termination, this being the first error with the address
being 0xC in gedit/gnome-terminal/nautilus and the fourth with 0x346D in
firefox.

** Attachment added: "021007traces.tgz"
   http://launchpadlibrarian.net/9669990/021007traces.tgz

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-09-23 Thread Hilario J. Montoliu \(hjmf\)
** Changed in: firefox (Ubuntu)
 Assignee: (unassigned) => Mozilla Team (mozillateam)
   Status: New => Incomplete

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Re: [Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-08-23 Thread Alexander Sack
On Thu, Aug 23, 2007 at 12:42:03PM -, Rebecca Palmer wrote:
> I tried running Firefox under Valgrind when it was working, but found it
> to run too slowly for doing this until the bug reappeared (the only way
> to get a Valgrind log of the initial crash rather than a failed restart)
> to be practical.
> 
> The attached is a Valgrind log of opening and closing Firefox without
> doing anything else; I don't know if this is of any use.
> 

Please try to reproduce the crash while valgrind is running
... without the crash we cannot be sure that a clue for this bug is
actually in your log.

 - Alexander

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-08-23 Thread Rebecca Palmer
I tried running Firefox under Valgrind when it was working, but found it
to run too slowly for doing this until the bug reappeared (the only way
to get a Valgrind log of the initial crash rather than a failed restart)
to be practical.

The attached is a Valgrind log of opening and closing Firefox without
doing anything else; I don't know if this is of any use.

Unfortunately a lot of the "errors" reported by Valgrind look like they
could be false alarms from the Valgrind bugs
https://bugs.launchpad.net/ubuntu/+source/valgrind/+bug/13460 and
https://bugs.launchpad.net/ubuntu/+source/valgrind/+bug/39491

** Attachment added: "firefoxvalgrind.log.4922"
   http://launchpadlibrarian.net/8954498/firefoxvalgrind.log.4922

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-08-22 Thread Sebastien Bacher
The backtrace has no GTK functions, that looks like a firefox bug
rather, reassigning to it

** Changed in: firefox (Ubuntu)
Sourcepackagename: gtk+2.0 => firefox
   Status: Incomplete => New

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-08-21 Thread Rebecca Palmer
This file contains the original hang's backtrace, restart attempt
backtrace and strace, and gnome-terminal backtrace.

** Attachment added: "firefoxtraces210807.txt"
   http://launchpadlibrarian.net/8926180/firefoxtraces210807.txt

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-08-21 Thread Rebecca Palmer
Firefox won't restart reappeared today...

The initial problem was a hang on scrolling down to the picture in
http://orbit.m6.net/Forum/default.aspx?g=posts&t=15835&p=8; I clicked
the close button and selected Force Quit.

I then found I couldn't start gnome-terminal, but could start
xfce4-terminal so did my testing there.  A Bug Buddy window without any
details also appeared during the tests, which I ignored until I had
finished.

$ firefox
{nothing visible happened until I pressed Ctrl-C}
$ firefox -g
$firefox --debugger "strace -ofirefoxstrace"
{segfaulted, see next message for logs}
$ firefox -ProfileManager
{segfaulted without showing the profile selector}
$ firefox --debugger "valgrind -v --tool=memcheck --leak-check=full 
--num-callers=40 --log-file=/home/palmer/firefoxvalgrind.log"
/usr/bin/firefox: line 161:  4591 Killed  "$@"
{several 4 byte reads/writes overlapping the end of a buffer, see attached log}
$ ssh localhost DISPLAY=:0 firefox
ssh: connect to host localhost port 22: Connection refused
{iptables -nvL (firewall stats) showed two packets out and two in per attempt, 
both of which were being accepted}

After these tests, I reinstalled Firefox to find this didn't fix the
problem.  Rebooting the system did fix it; I had to do this with Alt-
SysRq-euib as Quit->Shut Down didn't work.

** Attachment added: "Valgrind log"
   http://launchpadlibrarian.net/8926166/firefoxvalgrind.log.4591

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-08-21 Thread Rebecca Palmer
I haven't seen the Firefox crash and won't restart since 10 Jul, or the
one-off Firefox crash since 26 Jul.  However due to the intermittent
nature of the problem, it is impossible to be sure whether it has really
gone away.

On 31 Jul, the computer was moved from a university network to an
ADSL/router home network.  To get it to work there IPv6 was disabled in
Firefox about:config.  SophosAV was also removed and replaced with
ClamAV.

I have however had a gnome-panel crash today; a Bug Buddy window opened,
both top and bottom bars disappeared, and a few seconds after Bug Buddy
was closed the bars reappeared with the normal task buttons on the
bottom but nothing on the top, but after a few more seconds another Bug
Buddy window appeared and the cycle repeated.  The open applications
(Firefox showing uk.arxiv.org and gedit just opened showing a large tex
file) appeared normal, and were successfully closed normally.  The
backtrace attached is from the second crash, as the first report
disappeared when I right-clicked in it intending to copy and paste it.
After a few cycles I rebooted the system.

** Attachment added: "gnome-panel-bugreport.txt"
   http://launchpadlibrarian.net/8913560/gnome-panel-bugreport.txt

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-07-20 Thread Rebecca Palmer
Firefox crashed again today (all windows disappeared, after some seconds
when they weren't functioning); backtrace from apport attached.
Restarting it normally worked, so I couldn't test anything else.

Something like "checking your add-ons are compatible with the new version of 
Firefox" had appeared on startup (presumably referring to the update to 
2.0.0.5); the pages I had open when it crashed were: 
http://www.randi.org/education/links.html
http://ods.od.nih.gov/factsheets/calcium.asp and 
http://www.sciencedirect.com/science?_ob=ArticleListURL&_method=list&_ArticleListID=601294619&_sort=d&view=c&_acct=C10360&_version=1&_urlVersion=0&_userid=126524&md5=977fb539ecd73c70756a7ceaf8448d0e
 (two tabs in one window)
http://www.sciencedirect.com/science?_ob=HelpURL&_file=qs_main.htm&_acct=C10360&_version=1&_urlVersion=0&_userid=126524&md5=19dafca93101182f345c5c407c9fecd3
 (in the process of loading in a new window when the crash happened)

Since this backtrace, and several others I have had, point to
__kernel_vsyscall, is there anything else I need to post so you can tell
which thread crashed?

** Attachment added: "firefoxbacktrace200707.txt"
   http://launchpadlibrarian.net/8531682/firefoxbacktrace200707.txt

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-07-13 Thread Rebecca Palmer
Who?  The "subscribers" panel has automatically replaced the Firefox
maintainers with the GTK2 maintainers.

I don't want to start an argument, but according to
https://wiki.ubuntu.com/Bugs/CommonTasks and
https://wiki.ubuntu.com/MozillaTeam/Bugs/Triage it is Ubuntu policy to
move rather than close bugs filed under the wrong package.

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-07-12 Thread John Vivirito
Thanks but the reason i asked you to file another bug report on GTK was
so the people that are getting emails for this bug will still get them
and they may not want them.

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-07-12 Thread Rebecca Palmer
Moved to GTK2.

** Changed in: gtk+2.0 (Ubuntu)
Sourcepackagename: firefox => gtk+2.0
 Assignee: Mozilla Bugs => (unassigned)
   Status: Invalid => Incomplete

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-07-12 Thread John Vivirito
Im leaning towards GTK2 issue, yes firefox always uses gtk libs no matter what 
desktop you are in. Im gonna close this bug please file a bug on gtk with all 
your info in it, that should be alot more helpful to debug it. If you can run a 
backtrace with all debugging symbols installed you can see how to do this at: 
https://wiki.ubuntu.com/MozillaTeam/Bugs or at:
https://wiki.ubuntu.com/Backtrace

** Changed in: firefox (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-07-12 Thread Rebecca Palmer
I still do not have a way to reproduce this bug; I appreciate that this
can't be helpful.

My Firefox is Edgy default with all security updates.
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/60236 reports the
same symptoms in Feisty and Dapper.

Since other applications are crashing as well (I originally reported the
Nautilus problem as a separate bug
http://bugzilla.gnome.org/show_bug.cgi?id=395406, but I suspect they may
be connected) this could well be in something other than Firefox itself.
I have now installed the GTK debugging symbols.  (Does Firefox still use
GTK when started from a non-GNOME desktop?  I've also seen this in Xfce,
and #60236 has been reported from KDE)

I will try a clean profile test and #60236's ssh workaround next time
the bug appears.

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-07-12 Thread John Vivirito
Rebecca and Ivan,
is this still an issue in newest firefox (try with new profile as well) and if 
it is reproducible can you please give step by step instructions on how to 
reproduce this bug.
Please file separate bugs for all otehr crashes but i feel this is either a 
profile or a gtk issue.

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-07-10 Thread Rebecca Palmer
After two crashes after which Firefox would restart normally, several
more occurrences of the "You are about to view an encrypted page that
contains some unencrypted information" warning, and a Nautilus crash (of
which I include the backtrace as I suspect this may be a system rather
than Firefox problem), the Firefox crash and won't restart reappeared
today.

It still would not restart with -safe-mode; backtraces and the ends of
straces with and without this are attached.  As usual, reinstalling
Firefox fixed the problem.

While this unusually long interval without seeing it (though with the
above other problems) occurred after replacing the power supply
following a fan failure, its occurrence does not appear to be related to
how long the computer has been on.

** Attachment added: "Firefox and Nautilus backtraces/straces"
   http://launchpadlibrarian.net/8355084/firefoxbacktraces100707.txt

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-06-30 Thread Hilario J. Montoliu \(hjmf\)
** Tags added: mt-needtestcase

** Tags removed: mt-needreport

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-06-19 Thread Rebecca Palmer
I last saw this recently, though I still can't reproduce it at will.  It
happens in both GNOME and Xfce.

Recently I also had another bug: the "You are about to view an encrypted
page that contains some unencrypted information" alert sometimes
appeared on https://webmail.ox.ac.uk, which hadn't triggered such a
warning before and according to its technical support shouldn't.

This may be a duplicate of
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/60236; I have not
tried any of their suggested workarounds.

I will try -safe-mode next time I see the bug.

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-06-13 Thread John Vivirito
Rebecca,
Are you able to reproduce the firefox crash with lastest versions and if so can 
you please try running firefox -safe-mode in a terminal and see if you can 
reproduce it.

Ivan,
What does system-settings crash have to do with firefox or Rebecca's complaint. 
Please file a separate bug and attach it there, your bug is on 
kde-system-settings not firefox at all.

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-02-23 Thread David Farning
** Changed in: firefox (Ubuntu)
 Assignee: Mozilla Team => Mozilla Bugs

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-02-18 Thread Rebecca Palmer
gdb backtrace with the new kernel attached (this one was a hang, after
which it would restart normally).

My Firefox is the Ubuntu 6.10 default (2.0.0.1) with all security
updates; the only non-default plugin I have is RealPlayer and the
problem started before I installed that.

As indicated above, I now strongly suspect that this isn't really a
Firefox problem at all, since other applications also sometimes crash.

(It turned out there was nothing wrong with the sound after all-the
volume just needed to be set higher than I expected to make it audible.)

** Attachment added: "Firefox backtrace"
   http://librarian.launchpad.net/6463875/firefoxtrace

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-02-17 Thread Alexander Sack
Hi,

we need the full crash report attached as a file. Do you still have it?

** Tags added: mt-needretrace

** Tags added: mt-needreport

** Tags removed: mt-needretrace

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-02-16 Thread John Vivirito
Also what version of firefox are you using. What plugins are installed?
What extentions are installed? What other add-ons are installed?

** Changed in: firefox (Ubuntu)
   Status: Unconfirmed => Needs Info

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-02-16 Thread John Vivirito
Please attach the full crash report when it crashes on the kernel you
are using.

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-02-12 Thread Rebecca Palmer
The attached strace is from a SIGSEGV crash while starting Firefox
(before anything visible had happened).  My home page is
https://webmail.ox.ac.uk/; when I started Firefox again without strace
it loaded successfully and displayed a "server not found" error, at
which point I noticed that I had accidentally left the network
unplugged.

According to Sophos, there is no indication of their anti-virus software
being involved.

This strace is from kernel 2.6.17-10, but the problem is still present
after the recent update to 2.6.17-11.

I have also discovered that sound isn't working, though I suspect this
is a separate problem.

** Attachment added: "Firefox strace"
   http://librarian.launchpad.net/6398041/firefoxstrace1.txt

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[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-01-31 Thread Rebecca Palmer
I now suspect this problem is not in Firefox after all, as it is now
sometimes taking the whole system down rather than just Firefox (a
common pattern is for X to suddenly restart for no apparent reason, get
as far as logging in then restart again, and keep repeating this until X
decides something is wrong and waits, at which point all I can do is
restart the system; more rarely error messages appear that look like log
messages but don't actually make it to the system logs, the only set I
managed to cut and paste before the system went down being included
below), and sometimes applications other than Firefox crash.

I suspect this is really either an anti-virus software problem (I have
also reported it to Sophos) or a kernel/driver/hardware compatibility
problem, or possibly a hardware fault though it doesn't seem to affect
Win98; please move it to wherever you think is appropriate.  I am also
having video problems (https://launchpad.net/bugs/82434), though since
they are new in Ubuntu while this problem was also present in Debian I
suspect they are a separate problem.

Hardware as reported by Device Manager:
CS 4614/22/24 [CrystalClear SoundFusion Audio Accelerator]
Realtek RT8139 network card
Allied Data Technologies Unknown (0x0015) (I think this is my modem, which I 
don't use)
Intel 82371AB/EB/MB PIIX4 ISA
Intel 82371AB/EB/MB PIIX4 IDE
HDS728080PLAT20 (Primary master, partitioned approx 40GB FAT32 Win98 boot/0.5GB 
Swap/40GB ext3 Ubuntu boot)
ST36421A (Secondary master, approx 6GB FAT32)
OPTOWRITECD-RW CW5205 (Secondary slave)
Intel 82371AB/EB/MB PIIX4 USB
Intel 82371AB/EB/MB PIIX4 ACPI (Power management is turned off in Services but 
I still get an "ACPI: Unable to locate RSDP" error followed by a "GConf schema 
installer error, battery_low_percentage cannot be zero" on every startup)
Intel 440LX/EX - 82443LX/EX Host bridge
Intel 440LX/EX - 82443LX/EX AGP bridge
ATI 3D Rage Pro Turbo AGP 2X graphics
Mouse, floppy drive, UK keyboard
This is consistent with Win98's identification.  Memory 256MB, processor 500MHz 
Celeron.

The following errors occurred on closing gdb after Firefox had run
successfully; I then attempted to reboot the system but it went to a
black screen with a text cursor, and on pressing Ctrl-Alt-Del showed
"init:process rc6 (number) killed by signal 15", went to the Ubuntu
screen with the progress bar stopped at 2-3 blocks from the end, then
went back to the blank screen.

Program exited normally.
(gdb) quit

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.412974] [ cut here ]

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.413008] kernel BUG at mm/rmap.c:560!

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.413018] invalid opcode:  [#1]

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.413025] SMP 

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.413210] CPU:0

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.413274] EIP is at page_remove_rmap+0x27/0x40

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.413288] eax:    ebx: c2bc2a04   ecx: cb2b287c   
edx: c118b540

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.413302] esi: c118b540   edi: b4a81000   ebp:    
esp: c5415ed8

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.413313] ds: 007b   es: 007b   ss: 0068

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:13 2007 ...
mert1529 kernel: [32929.413325] Process gdb (pid: 5066, threadinfo=c5414000 
task=cdb52a90)

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:14 2007 ...
mert1529 kernel: [32929.413334] Stack: c0158446  cde8d43c c5415f44 
00148000  0001 b4c0 

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:14 2007 ...
mert1529 kernel: [32929.413362]c59f3b48 c77093c0 c12035e0 fffd 
 c105784c c59f3b48 b708afff 

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:14 2007 ...
mert1529 kernel: [32929.413390]b708b000  c5415f44 c6d85f94 
c77093c0 0001 c015b3ce  

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:14 2007 ...
mert1529 kernel: [32929.413417] Call Trace:

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:14 2007 ...
mert1529 kernel: [32929.413425]   unmap_vmas+0x2a6/0x570   
exit_mmap+0x7e/0x100

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:14 2007 ...
mert1529 kernel: [32929.413544]   mmput+0x33/0xa0   
do_exit+0xe2/0x840

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:14 2007 ...
mert1529 kernel: [32929.413613]   do_page_fault+0x3db/0x6f0  
 do_group_exit+0x37/0x80

Message from [EMAIL PROTECTED] at Thu Jan 11 16:52:14 2007 ...
mert1529 kernel: [32929.413695]   sysenter_past_esp+0x54/0x79 

Messa

[Bug 78809] Re: Randomly crashing (SIGSEGV/SIGPIPE)

2007-01-30 Thread David Farning
** Changed in: firefox (Ubuntu)
   Importance: Undecided => Medium
 Assignee: (unassigned) => Mozilla Team

-- 
Randomly crashing (SIGSEGV/SIGPIPE)
https://launchpad.net/bugs/78809

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