[Bug 801601] Re: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message]
Forwarded to upstream as https://bugzilla.gnome.org/show_bug.cgi?id=689726 ** Bug watch added: GNOME Bug Tracker #689726 https://bugzilla.gnome.org/show_bug.cgi?id=689726 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/801601 Title: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-orca/+bug/801601/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 801601] Re: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message]
Thanks! This bug report makes a lot more sense now :). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/801601 Title: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-orca/+bug/801601/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 801601] Re: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message]
Alan, I switched this to gnome-orca because there is a bug in that the Orca help points to the gnome-user-guide which isn't installed on Ubuntu by default in Ubuntu 11.10 and higher (unless it's intentionally installed or someone installed gnome-shell or gnome-panel). The link should point to help:ubuntu-help if Unity is running and help:gnome-help if GNOME is running. As to the "Search for packages containing this document" not working, I disabled that feature in Ubuntu 11.10 because it wasn't working with Ubuntu's aptdaemon/packagekit implementation at the time. That was bug 838540. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/801601 Title: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-orca/+bug/801601/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 801601] Re: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message]
Jeremy, I think you've made a mistake :(. It would help if we had a one-line explanation for why you a) confirmed the bug (including your OS version and desktop environment) and b) reassigned it. For myself, I will try to clarify - it's a bit messy. What I started to report was that this link didn't work on my system. But that wasn't a bug. The link didn't work because that documentation wasn't installed - because I'd deliberately chosen not to install it. That's cool. yelp then tried to find out which package I need to install, if I want to read that documentation: Search for packages containing this document I clicked on it, but got The files could not be found in any package The bug is that last line. [I believe that installing the ubuntu/gnome user manuals does "fix" the link - I've certainly seen it working at some point. So in theory it should be possible to reproduce by uninstalling the ubuntu/gnome manual.] As a disclaimer, it might be relevant that, despite running under GNOME, the installer that appeared to deliver this error message was KPackageKit, not the GNOME PackageKit. I don't know how the URL "ghelp :gnome-help?a11y#a11y" is supposed to be resolved to a specific package. In fact, I don't know how that error message could be generated at all. I believe APT doesn't know what files are in a package until you install it. My speculation is that PackgeKit assumes a system like YUM (RPM), which has built-in support for searching the files of uninstalled packages. Ooh... I see there actually is an apt-file command that can do this. I wonder how it works. But it's not present on my current minimal install. So that's another possibility - but if it's really the case that apt-file was necessary, and PackageKit is searching for packages anyway, it seems like it ought to offer to install that first. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/801601 Title: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-orca/+bug/801601/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 801601] Re: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message]
gnome-orca is the correct package. ** Package changed: orca (Ubuntu) => gnome-orca (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/801601 Title: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-orca/+bug/801601/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 801601] Re: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message]
** Package changed: yelp (Ubuntu) => orca (Ubuntu) ** Changed in: orca (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/801601 Title: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/orca/+bug/801601/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 801601] Re: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message]
** Summary changed: - orca help: the link at the start to "Universal Access Help" does not work + orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message] ** Description changed: Ubuntu 11.04 - gnome-orca-3.0.0-0ubuntu2 + yelp-3.0.0-0ubuntu2 + + Ok, this is only an issue if gnome-user-guide is not installed. It + would be nice to have a more helpful pointer that I need to install that + package. + + It may be that there is already such a pointer, but I'm not getting it + because for some reason yelp invokes KPackagekit (despite being run + under GNOME)... it's possible I'm also missing the gnome packagekit + frontend, but I haven't been able to find one. 1. Run "orca", click the "help" button. 2. See "Before you begin", with a big friendly yellow star, directing you towards the link for "Universal Access Help". 3. Click link for "Universal Access Help". "Document Not Found The URI ‘ghelp:gnome-help?a11y#a11y’ does not point to a valid page." It helpfully provides "Search for packages containing this document.", but "The files could not be found in any package". NOTE: the dialog that comes up says "KPackageKit". This is probably because the system was originally installed as Kubuntu. I installed the Ubuntu Gnome desktop (i.e. ubuntu-desktop package) because I'm testing - for screen-readers, and I couldn't get it to work in KDE. + for screen-readers, and I couldn't get a screen reader working in KDE. ** Tags added: amd64 natty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/801601 Title: orca help: the link at the start to "Universal Access Help" does not work [wishlist: more helpful error message] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/yelp/+bug/801601/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
