[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
Closing this bug with Won't fix as this kernel / release is no longer supported. Please feel free to open a new bug report if you're still experiencing this on a newer release (Bionic 18.04.3 / Disco 19.04) Thanks! ** Changed in: linux (Ubuntu) Status: Incomplete => Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
Adam Niedling, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue in a supported release? If so, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (1.35). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If not, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . If reproducible, could you also please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If it remains an issue, could you please run the following command in the development release from a Terminal (Applications-Accessories-Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux replace-with-bug-number In addition, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.12 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: bios-outdated-1.35 ** Changed in: linux (Ubuntu) Importance: Undecided = Low ** Changed in: linux (Ubuntu) Status: Triaged = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
** Changed in: linux Status: Incomplete = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
** Changed in: linux Status: In Progress = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
** Changed in: linux Status: Incomplete = In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
** Changed in: linux Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
** Description changed: This is the reopening of bug #412527 for Natty. There is a DVD eject button on these laptops, if they're pressed the drive is ejected but the DVD won't be mounted after insertion. However the eject cdrom command works. Further info in the previously mentioned bug. + + WORKAROUND #1: (should always work) + Instead of pressing the hardware button enter this command in the command line: eject cdrom + + WORKAROUND #2: (works for some people including me) + In the BIOS set SATA mode from AHCI to IDE. + + WORKAROUND #3: (works for some people but not for me) + Use the noacpi kernel parameter the following way: + + 1) sudo gedit /etc/default/grub + 2) change the line +GRUB_CMDLINE_LINUX_DEFAULT=quiet splash + to the following +GRUB_CMDLINE_LINUX_DEFAULT=quiet splash noacpi + 3) save + 4) sudo update-grub + 5) restart the system + ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: linux-image-2.6.38-10-generic 2.6.38-10.46 ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7 Uname: Linux 2.6.38-10-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. Architecture: i386 ArecordDevices: List of CAPTURE Hardware Devices card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: krychek2053 F pulseaudio CRDA: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xd410 irq 45' Mixer name : 'Realtek ALC269' Components : 'HDA:10ec0269,1025022a,0014' Controls : 17 Simple ctrls : 9 Card1.Amixer.info: Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd401 irq 47' Mixer name : 'ATI R6xx HDMI' Components : 'HDA:1002aa01,00aa0100,00100100' Controls : 4 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on] CheckboxSubmission: 3573f48fa99c25dbd591a823d1e74fe5 CheckboxSystem: c69722ecac764861be52925fa50b4dcc Date: Sat Jul 16 12:46:42 2011 HibernationDevice: RESUME=UUID=e0c7a512-b2b4-454b-8805-f88d9c144029 InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5) MachineType: Acer Aspire 4810T ProcEnviron: LANGUAGE=hu_HU:en LANG=hu_HU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=972cb257-169c-47b6-a8b5-c782cc890f0b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-2.6.38-10-generic N/A linux-backports-modules-2.6.38-10-generic N/A linux-firmware 1.52 SourcePackage: linux UpgradeStatus: Upgraded to natty on 2011-04-28 (78 days ago) dmi.bios.date: 10/16/2009 dmi.bios.vendor: INSYDE dmi.bios.version: V1.31 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 4810T dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 1 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDE:bvrV1.31:bd10/16/2009:svnAcer:pnAspire4810T:pvrV1.31:rvnAcer:rnAspire4810T:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion: dmi.product.name: Aspire 4810T dmi.product.version: V1.31 dmi.sys.vendor: Acer -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
** Bug watch added: Linux Kernel Bug Tracker #43211 http://bugzilla.kernel.org/show_bug.cgi?id=43211 ** Also affects: linux via http://bugzilla.kernel.org/show_bug.cgi?id=43211 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
** Changed in: linux Status: Unknown = Confirmed ** Changed in: linux Importance: Unknown = Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
Joseph: Could you help me with opening an upstream bug? Which Product/Component do I have to choose? The same question goes for bug #811466. Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug. If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report. The bugzilla.kernel.org site may still be unavailable due to the recent break-in. If that is the case, please add the tag: kernel-needs- upstream-bug-report [1] https://wiki.ubuntu.com/Bugs/Upstream/kernel ** Changed in: linux (Ubuntu) Status: Confirmed = Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
I tested it with upstream Linux 3.1 and it's still the same. (http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.1-oneiric/linux- image-3.1.0-030100-generic_3.1.0-030100.201110241006_i386.deb ) Is there any other way I can help? ** Tags removed: needs-upstream-testing -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
Still an issue in Oneiric. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the release candidate kernel versus the daily build. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs- upstream-testing' text. Please let us know your results. Thanks in advance. ** Tags added: needs-upstream-testing -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
** Changed in: linux (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 811464] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810TG.
** Description changed: This is the reopening of bug #412527 for Natty. There is a DVD eject button on these laptops, if they're pressed the drive is ejected but the DVD won't be mounted after insertion. However the eject cdrom command works. - Further info in the previously mention bug. + Further info in the previously mentioned bug. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: linux-image-2.6.38-10-generic 2.6.38-10.46 ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7 Uname: Linux 2.6.38-10-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. Architecture: i386 ArecordDevices: - List of CAPTURE Hardware Devices - card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog] -Subdevices: 1/1 -Subdevice #0: subdevice #0 + List of CAPTURE Hardware Devices + card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: krychek2053 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: krychek2053 F pulseaudio CRDA: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár Card0.Amixer.info: - Card hw:0 'Intel'/'HDA Intel at 0xd410 irq 45' -Mixer name : 'Realtek ALC269' -Components : 'HDA:10ec0269,1025022a,0014' -Controls : 17 -Simple ctrls : 9 + Card hw:0 'Intel'/'HDA Intel at 0xd410 irq 45' + Mixer name : 'Realtek ALC269' + Components : 'HDA:10ec0269,1025022a,0014' + Controls : 17 + Simple ctrls : 9 Card1.Amixer.info: - Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd401 irq 47' -Mixer name : 'ATI R6xx HDMI' -Components : 'HDA:1002aa01,00aa0100,00100100' -Controls : 4 -Simple ctrls : 1 + Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd401 irq 47' + Mixer name : 'ATI R6xx HDMI' + Components : 'HDA:1002aa01,00aa0100,00100100' + Controls : 4 + Simple ctrls : 1 Card1.Amixer.values: - Simple mixer control 'IEC958',0 -Capabilities: pswitch pswitch-joined penum -Playback channels: Mono -Mono: Playback [on] + Simple mixer control 'IEC958',0 + Capabilities: pswitch pswitch-joined penum + Playback channels: Mono + Mono: Playback [on] CheckboxSubmission: 3573f48fa99c25dbd591a823d1e74fe5 CheckboxSystem: c69722ecac764861be52925fa50b4dcc Date: Sat Jul 16 12:46:42 2011 HibernationDevice: RESUME=UUID=e0c7a512-b2b4-454b-8805-f88d9c144029 InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5) MachineType: Acer Aspire 4810T ProcEnviron: - LANGUAGE=hu_HU:en - LANG=hu_HU.UTF-8 - SHELL=/bin/bash + LANGUAGE=hu_HU:en + LANG=hu_HU.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=972cb257-169c-47b6-a8b5-c782cc890f0b ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-2.6.38-10-generic N/A - linux-backports-modules-2.6.38-10-generic N/A - linux-firmware 1.52 + linux-restricted-modules-2.6.38-10-generic N/A + linux-backports-modules-2.6.38-10-generic N/A + linux-firmware 1.52 SourcePackage: linux UpgradeStatus: Upgraded to natty on 2011-04-28 (78 days ago) dmi.bios.date: 10/16/2009 dmi.bios.vendor: INSYDE dmi.bios.version: V1.31 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 4810T dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 1 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDE:bvrV1.31:bd10/16/2009:svnAcer:pnAspire4810T:pvrV1.31:rvnAcer:rnAspire4810T:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion: dmi.product.name: Aspire 4810T dmi.product.version: V1.31 dmi.sys.vendor: Acer -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/811464/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
