[Bug 832673] Re: Error message when you try to view the report
I'll set this as Fix Released since the behavior seems to not occur on later releases; please feel free to reopen and provide further details if this problem resurfaces. Thanks! ** Changed in: checkbox Status: Incomplete = Opinion ** Changed in: checkbox Status: Opinion = Fix Released ** Changed in: checkbox (Ubuntu) Status: Incomplete = Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
Hi Craig, The problem you mention with Chromium not opening XML files produced by checkbox has been reported as bug 1026614 and we should address it separately. Now for the issue at hand here: there's some inconsistency in how to fetch default browser information from the system, and there's, sadly, little that Checkbox can do about that. To find out which application Checkbox will use to open the report, you can put this in a text file (call it get-browser.py): from gi.repository import Gio print Gio.app_info_get_default_for_type(application/xml, False).get_executable() then run it: $ python get-browser.py If this doesn't get the browser you configured in System Settings - Details - Default Applications, then it may be getting it from a different setting, namely the one in /etc/alternatives. To see which browser this points to, do: update-alternatives --display gnome-www-browser update-alternatives --display x-www-browser If these don't point to your desired browser, you can change this by: sudo update-alternatives --config gnome-www-browser -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
Can anyone reproduce this in Checkbox on Precise? ** Changed in: checkbox Status: Confirmed = Incomplete ** Changed in: checkbox (Ubuntu) Status: Triaged = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
In Precise, I get different (better/correct) behavior. While Chrome is still my default browser, the View Results button now opens the file using Firefox. I do not receive any pop-up error message. From that perspective, it seems this is fixed. However: If I manually open the file using Chrome, nothing is rendered by the browser. The file seems to be valid xml - must be a Chrome problem. I didn't try to see what happens if I uninstall Firefox and repeat the test. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
** Changed in: checkbox Milestone: 0.12.7 = None -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
I'm able to reproduce this. I'll add some screenshots and my submission.xml file. Hopefully this is helpful information. - I'm on 11.10 (upgraded from 11.04). - I get this error about not being able to launch from both the View Report link and the link to login to launchpad. - I can open the submission.xml file in BlueFish editor, and in Firefox (if I manually open the file). - If I try to open the submission.xml file in Chrome, I get no response/blank page. - My default browser is Chrome. ** Attachment added: screenshot2.png https://bugs.launchpad.net/checkbox/+bug/832673/+attachment/2559239/+files/screenshot2.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
** Attachment added: submission.xml https://bugs.launchpad.net/checkbox/+bug/832673/+attachment/2559241/+files/submission.xml ** Changed in: checkbox Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
** Attachment added: screenshot3.png https://bugs.launchpad.net/checkbox/+bug/832673/+attachment/2559240/+files/screenshot3.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
ApportVersion: 1.23-0ubuntu3 Architecture: amd64 DistroRelease: Ubuntu 11.10 InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release amd64 (20110426) NonfreeKernelModules: nvidia Package: checkbox 0.12.8 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4 Tags: oneiric running-unity Uname: Linux 3.0.0-12-generic x86_64 UpgradeStatus: Upgraded to oneiric on 2011-10-16 (3 days ago) UserGroups: adm admin cdrom dialout kvm lpadmin plugdev sambashare vboxusers ** Tags added: apport-collected -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
** Changed in: checkbox Status: Triaged = In Progress ** Changed in: checkbox Assignee: Canonical Hardware Certification (canonical-hw-cert) = Marc Tardif (cr3) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
Amber, if you are able to reproduce this again, could you manually attach the submission.xml file to this bug report which will appear under ~/.cache/checkbox/submission.xml? I tried looking at the submission.xml file attached to this message and it works fine for me. Also, I can't seem to reproduce the problem on my system, so I can't troubleshoot this one at this point. ** Changed in: checkbox Status: In Progress = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
** Changed in: checkbox Milestone: 0.12.5 = 0.12.6 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
** Attachment added: copy of error message https://bugs.launchpad.net/ubuntu/+source/checkbox/+bug/832673/+attachment/2306478/+files/Screenshot-Error.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
This one is very bad for user experience. If you cannot review the report, are you going to trust to send it to Launchpad? Setting it to High and milestone it to next release. ** Tags added: oneiric ** Also affects: checkbox Importance: Undecided Status: New ** Changed in: checkbox (Ubuntu) Importance: Undecided = High ** Changed in: checkbox (Ubuntu) Status: New = Triaged ** Changed in: checkbox (Ubuntu) Assignee: (unassigned) = Canonical Hardware Certification (canonical-hw-cert) ** Changed in: checkbox Importance: Undecided = High ** Changed in: checkbox Status: New = Triaged ** Changed in: checkbox Milestone: None = 0.12.5 ** Changed in: checkbox Assignee: (unassigned) = Canonical Hardware Certification (canonical-hw-cert) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 832673] Re: Error message when you try to view the report
Amber confirmed that this is also happening in Oneiric -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832673 Title: Error message when you try to view the report To manage notifications about this bug go to: https://bugs.launchpad.net/checkbox/+bug/832673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
