Public bug reported:
I'm using an updated Ubuntu 11.10 beta 1 (amd64).
I have an Epson SX420W printer/scanner. I tried both the free and the
proprietary drivers that Jockey displayed, and I tried to connect the
printer with both USB and network.
In every case, the drivers are installed correctly and the printer looks ready,
but each time I start a print job, I have the following notification : "Printer
EPSON - Epson SW420W series may not be connected".
The strange thing is that the scanner works fine with SimpleScan.
In Ubuntu 11.04, with cups 1.4.6, I use the same proprietary driver that
is proposed in Oneiric, and everything works fine.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: cups 1.5.0-5
ProcVersionSignature: Ubuntu 3.0.0-10.16-generic 3.0.4
Uname: Linux 3.0.0-10-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
Date: Sun Sep 4 15:09:59 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
Lpstat: device for EPSON-Epson-Stylus-SX420W:
dnssd://EPSON24AF57%20(Epson%20Stylus%20SX420W)._printer._tcp.local/
MachineType: TOSHIBA Satellite L550
Papersize: a4
PpdFiles: EPSON-Epson-Stylus-SX420W: Epson Stylus SX420W Series -
epson-inkjet-printer 1.0.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
ProcEnviron:
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-10-generic
root=UUID=f46a9835-9ee1-4b8e-bcfa-0824d96d2045 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2009
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.90
dmi.board.name: KTWAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnTOSHIBA:bvrV1.90:bd12/18/2009:svnTOSHIBA:pnSatelliteL550:pvrPSLW8E-00Q00MFR:rvnTOSHIBA:rnKTWAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite L550
dmi.product.version: PSLW8E-00Q00MFR
dmi.sys.vendor: TOSHIBA
mtime.conffile..etc.cups.cupsd.conf: 2011-09-04T14:02:26.093735
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug oneiric
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https://bugs.launchpad.net/bugs/840998
Title:
Epson SX420W is declared as "not connected" when I want to print
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