Private bug reported:

DESCRIPTION

This is a Canonical Support escalation according to processes defined
in:

https://wiki.canonical.com/CorporateServices/GSS/TechnicalSupport/SupportDistroEscalation

Assigned escalation priority: MEDIUM

QA Team response deadline: Sep 21, 16:00 UTC+2

Overview:

When triggering the kdump functionality to capture a vmcore on Natty
(and Oneiric), the capture of the vmcore by the 0_kdump script fails and
only leaves a vmcore.log file containing the following :

/root/usr/bin/makedumpfile: error while loading shared libraries:
libdw.so.1: cannot open shared object file: No such file or directory

Reproducible: 100%

 - Install Natty without using LVM (otherwise, this will use a separate /boot 
partition which will mask the problem with another bug : LP#828742)
 - Install the linux-crashdump meta-package and dependancies
 - Modify /etc/grub.d/10_linux to increase the reserved memory to 128Mb with 
the following statement :
    crashkernel=384M-2G:128M,2G-:128M
 - Trigger a crashdump from the root account with
   # echo c > /proc/sysrq-trigger

Workaround:

Use Maverick or Lucid that do have a statically built makedumpfile

Business concern:

This situation renders the kdump functionality unusable and will cause
problems when customer encounter panics that they want to have analyzed.

Request:

Include a dependancy to makedumpfile-static in the linux-crashdump meta-
package and fix the 0_kdump script to invoke the statically built
makedumpfile that is loaded in the initramfs

Public bug :

https://bugs.launchpad.net/ubuntu/+source/kexec-tools/+bug/785425

REF: 500D000000FbMmc
PUB: 785425

** Affects: makedumpfile (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: customersupport

** This bug is no longer flagged as a security vulnerability

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to the bug report.
https://bugs.launchpad.net/bugs/851945

Title:
  P3:[Natty]:makedumpfile is only available as shared library which
  breaks kdump functionality

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/makedumpfile/+bug/851945/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to