RE: [Bug 855360] Re: my printer has stopped printing

2011-09-23 Thread francisco m.
OK, dear Till!
Best Regards, apologies and many thanks

 Date: Thu, 22 Sep 2011 09:52:26 +
 From: 855...@bugs.launchpad.net
 To: fmgolm...@hotmail.com
 Subject: [Bug 855360] Re: my printer has stopped printing
 
 So I am closing the bug now ...
 
 ** Changed in: cups (Ubuntu)
Status: Incomplete = Invalid
 
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 Title:
   my printer has stopped printing
 
 Status in “cups” package in Ubuntu:
   Invalid
 
 Bug description:
   I use Ubuntu 10.04 and recently I have update cups. Before the
   update process I printed a page, after the update process I tried to
   print another one and the dialog about printer and state is unplugged
   or turned off; however the printer is obviously plugged and turned
   on. In this moment I tried to print without no result (adjoint
   images).
 
   ProblemType: Bug
   DistroRelease: Ubuntu 11.04
   Package: cups 1.4.6-5ubuntu1.4
   ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
   Uname: Linux 2.6.38-11-generic i686
   NonfreeKernelModules: wl
   Architecture: i386
   CupsErrorLog:

   Date: Wed Sep 21 09:30:24 2011
   InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release i386 (20110427.1)
   Lpstat: device for hp-LaserJet-1320-series: 
 hp:/usb/hp_LaserJet_1320_series?serial=00CNM1D66886
   MachineType: LENOVO 4068RPG
   Papersize: a4
   PpdFiles: hp-LaserJet-1320-series: HP LaserJet 1320 series Postscript 
 (recommended)
   ProcEnviron:
LANGUAGE=es_ES:en
LANG=es_ES.UTF-8
SHELL=/bin/bash
   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic 
 root=UUID=74a6a60a-6c10-4b93-a0e2-78f09f4dd4b4 ro quiet splash vt.handoff=7
   SourcePackage: cups
   UpgradeStatus: Upgraded to natty on 2011-05-03 (140 days ago)
   dmi.bios.date: 04/13/2009
   dmi.bios.vendor: LENOVO
   dmi.bios.version: 14CN66WW
   dmi.board.name: Kuril
   dmi.board.vendor: Lenovo
   dmi.board.version: Rev 1.0
   dmi.chassis.type: 10
   dmi.chassis.vendor: Lenovo
   dmi.chassis.version: Rev 1.0
   dmi.modalias: 
 dmi:bvnLENOVO:bvr14CN66WW:bd04/13/2009:svnLENOVO:pn4068RPG:pvrLenovo:rvnLenovo:rnKuril:rvrRev1.0:cvnLenovo:ct10:cvrRev1.0:
   dmi.product.name: 4068RPG
   dmi.product.version: Lenovo
   dmi.sys.vendor: LENOVO
 
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Title:
  my printer has stopped printing

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[Bug 855360] Re: my printer has stopped printing

2011-09-22 Thread francisco m.
I apologize, my system is Ubuntu 11.04 but the problem appears also in
Ubuntu 10.04. I read the instructions and do not know the parameters
Bus and Device in the command:

$ hp-makeuri Bus:Device

I appreciate your help. I can not work without a printer, my job is
based on the use of the printer.

** Attachment added: cups_problem.txt
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/855360/+attachment/2439094/+files/cups_problem.txt

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Title:
  my printer has stopped printing

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[Bug 855360] Re: my printer has stopped printing

2011-09-22 Thread francisco m.
Dear Till

Do not waste time with my problem. I researched the file
cups_problem.txt and the failure to operate the printer in Ubuntu
10.04 and 11.04 and I finded that the cable is broken. Therefore, It is
not a problem with cups but a connection problem. A new cable has
fixed the problem.

I apologize again.

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Title:
  my printer has stopped printing

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[Bug 855360] Re: my printer has stopped printing

2011-09-22 Thread Till Kamppeter
So I am closing the bug now ...

** Changed in: cups (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 855360] Re: my printer has stopped printing

2011-09-21 Thread francisco m.
** Attachment added: Pantallazo-Imprimir.png
   
https://bugs.launchpad.net/bugs/855360/+attachment/2435007/+files/Pantallazo-Imprimir.png

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[Bug 855360] Re: my printer has stopped printing

2011-09-21 Thread Till Kamppeter
Your printer is not appearing in the attached Lsusb.txt file. Can you
follow the instructions in the section USB printer of
https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks.

** Changed in: cups (Ubuntu)
   Status: New = Incomplete

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