[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread jstammi
I just found the proxy related bug, this is 772531

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread jstammi
If I remember correctly, in my case the problem was caused (a long time
ago already, maybe it is gone already) by nneeding to use a proxy: the
update did not consider the system setting and I had to set it somewhere
in the configuration manually. O rone had to wait for a very long time
(>1h), then the update process suddenly continued. And it was DEFINITELY
no problem related to a mirror, I could reproduce it (the hanging)
without update proxy settings config) and saw now delay with having done
so.

I'm quite sure I then found a related bug that I subscribed to. As this
one here does not deal with the proxy but I'm receiving the related
notifications one should find it - th bug about the proxy problem -
being one of those being markes as duplicate of this one.

So the one thing is the not very helpfull  error message. IMHO this
should be handled here.

The other things are the root causes that lead to this message
appearing. IMHO the related bug report(s) should be identified, changed
to be related and the duplication marker removed.

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Re: [Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Barry Warsaw
On Apr 17, 2012, at 11:22 PM, Brian May wrote:

>I have reported this problem in #773823, which unfortunately was merged
>with a different bug. Requests to have this fixed have been ignored. As
>such, if the mirrors are getting overloaded, maybe this is because
>people are unable to use anything but the official mirrors?

I'm not entirely sure how to unwind all the bug dependencies, but I agree that
bug 773823 should not be a duplicate of bug 873468.  It actually probably
should be a duplicate of bug 289952, but at this point it's probably easier to
just de-dupe 773823, which I've done.

Unfortunately, I can't personally commit to anything more with bug 773823
right now, and I believe we've adequately addressed the actual problem with
bug 873468.  I hope that's at least some small measure of progress.

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Brian May
@Barry and @Steve, in my case when I see this error, the most probably
cause is that update-manager has misidentified my repositories in
sources.list as third party repositories and disabled all of them.
Without telling me. As such it can't find the essential packages -
because they don't exist! However I am confused because there is no
indication it has disabled the essential repositories - after the
process aborts, the sources.list is reset back to its original value. An
error message that suggested that the problem is due to overloaded
mirror would be very confusing and misleading. It might lead me to file
bug reports against the wrong package, e.g. approx.

I have reported this problem in #773823, which unfortunately was merged
with a different bug. Requests to have this fixed have been ignored. As
such, if the mirrors are getting overloaded, maybe this is because
people are unable to use anything but the official mirrors?

Unfortunately, it would appear Ubuntu really don't care about people who
don't use the official supported mirrors; these mirrors can be expensive
to use due to Internet charges in Australia. I really don't want to have
to download the same files repeatedly for each computer I upgrade over a
slow and expensive ADSL connection if I don't have to.

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:0.156.13

---
update-manager (1:0.156.13) precise; urgency=low

  * Improve the error message used when a package cannot be located after
updating, probably caused by an overloaded mirror. (LP: #873468)
 -- Barry WarsawTue, 17 Apr 2012 16:02:54 -0400

** Changed in: update-manager (Ubuntu Precise)
   Status: In Progress => Fix Released

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Launchpad Bug Tracker
** Branch linked: lp:update-manager

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Re: [Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Barry Warsaw
On Apr 17, 2012, at 03:37 PM, Steve Langasek wrote:

>We're never going to know with certainty what the cause of the failure
>is, but we should be providing better guidance to users about *probable*
>causes for the bug rather than leaving them with an opaque error
>message.  Mirror unavailability is a very likely cause for this error.
>
>How about:
>
>"After updating your packaging information, the essential package '%s' could 
>not be located.  This may be because you have no official mirrors listed in 
>your software sources, or because of excessive load on the mirror 
>you are using.  See /etc/apt/sources.list for the current list of configured 
>software sources.
>
>In the case that the mirror is overloaded, you may want to try the
>upgrade again later.

See the attached branch, which I am testing now.

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Launchpad Bug Tracker
** Branch linked: lp:~barry/update-manager/bug-873468

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Steve Langasek
We're never going to know with certainty what the cause of the failure
is, but we should be providing better guidance to users about *probable*
causes for the bug rather than leaving them with an opaque error
message.  Mirror unavailability is a very likely cause for this error.

How about:

"After updating your packaging information, the essential package '%s' could 
not be located.  This may be because you have no official mirrors listed in 
your software sources, or because of excessive load on the mirror 
you are using.  See /etc/apt/sources.list for the current list of configured 
software sources.

In the case that the mirror is overloaded, you may want to try the
upgrade again later.

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Barry Warsaw
Steve suggests adding "try again later", so how about this:

"After updating your packaging information, the essential package '%s'
could not be located. Please check the availability of your archive
mirrors, which may be overloaded or otherwise inaccessible. Please try
again later."

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Barry Warsaw
@Brian: You're right, but unfortunately, at the point at which this
error message is displayed, we have no idea what is causing the problem,
only that the package isn't available.  The best we can do I think is to
suggest a diagnosis and patience. ;)

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-17 Thread Brian May
For me the problem isn't so much the wording, but the fact the same
error message can arise from completely different causes. This needs to
be fixed before you can change the wording of the message, just because
the message is shown doesn't mean that there is a problem with the
mirror.

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-16 Thread Barry Warsaw
Given that we want to provide a more useful error message, specifically
indicating a possible problem contacting the mirrors, I think the bug is
easy to fix.  The tricky part is coming up with the best error message.
Here's what it currently says (from DistUpgradeController.py):

"After your package information was updated the essential package '%s'
can not be found anymore so a bug reporting process is being started."

Suggested new language:

"After updating your packaging information, the essential package '%s'
could not be located.  Please check the availability of your archive
mirrors, which may be overloaded or otherwise inaccessible.  See
/etc/apt/sources.list for the current list of mirrors."

Let's see if we can come up with acceptable language and I'll submit a
merge proposal.

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-15 Thread Brian May
Chris Puttick, the message generated is rather generic, and can have a
number of completely different causes. So I suspect it may not have
anything to do with overloaded mirrors.

Unfortunately, my bug report, https://bugs.launchpad.net/ubuntu/+source
/update-manager/+bug/773823, was marked as a duplicate of
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/289952,
when they are different. Requests to unmark it as a duplicate have been
ignored. https://bugs.launchpad.net/ubuntu/+source/update-
manager/+bug/289952/comments/12

Have a look at both reports, they might help.

Also see:

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-15 Thread Chris Puttick
I'm experiencing the same issue and assuming that is because I'm using a
mirror. But we use an inhouse mirror because it makes sense to do so,
for everyone; we download the packages once. How do we make do-release-
upgrade use our mirror (which has the 12.04 files on it)?

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-13 Thread Steve Langasek
Downgrading this back to 'high'.  This doesn't actually cause installs
to fail, it's an upgrade issue - and the bug here doesn't *cause*
upgrades to fail either, it's overloaded mirrors at release time that
cause that.  If the machine can't reach the mirror to do the download,
nothing we do in update-manager is liable to fix that.

This bug is strictly about the lack of decipherable error message when
such a failure happens.  That's an important issue, but not critical.
Affected users will still be able to use the supported Ubuntu release
they already have installed, and will be offered the opportunity later
to try the upgrade again when it's more likely to succeed.

** Changed in: update-manager (Ubuntu Precise)
   Importance: Critical => High

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-13 Thread Barry Warsaw
** Changed in: update-manager (Ubuntu Precise)
   Status: Triaged => In Progress

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-04-12 Thread Steve Langasek
** Changed in: update-manager (Ubuntu Precise)
 Assignee: Stéphane Graber (stgraber) => Barry Warsaw (barry)

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-03-27 Thread Steve Langasek
** Changed in: update-manager (Ubuntu Precise)
 Assignee: Canonical Foundations Team (canonical-foundations) => Stéphane 
Graber (stgraber)

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-03-19 Thread Rick Spencer
Changing to Critical because this causes failed installs, potentially
for a large number of people

** Changed in: update-manager (Ubuntu Precise)
   Importance: High => Critical

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2012-03-01 Thread Steve Langasek
** Changed in: update-manager (Ubuntu Precise)
   Importance: Medium => High

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2011-11-27 Thread Michael Hastrup Bendsen
Don't know if all these bug-reports, has to do with Precise update-manager 
hangs when trying to check for update or even trying installing updates. 
Nothing happens at all. it just hangs and looks like it's trying to do what job 
ever executed in update-manager.
 be back with logs if i can get it to crash, cause even that, i can make it do, 
using daily-live builds, 24th November. x86_64 12.04

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2011-11-09 Thread Steve Langasek
** Changed in: update-manager (Ubuntu Precise)
Milestone: None => ubuntu-12.04

** Changed in: update-manager (Ubuntu Precise)
 Assignee: (unassigned) => Canonical Foundations Team 
(canonical-foundations)

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2011-10-26 Thread Steve Langasek
** Tags added: rls-p-tracking

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[Bug 873468] Re: Update to latest Release failed for overloaded mirrors with no descriptive error message

2011-10-18 Thread Jean-Baptiste Lallement
** Summary changed:

- Update to Oneiric failed for overloaded mirrors with no descriptive error 
message
+ Update to latest Release failed for overloaded mirrors with no descriptive 
error message

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