[Bug 875359] Re: evince locks up when zooming in or out
Colin D Bennett, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash sudo rm * ; sudo apt-get update sudo apt-get -y upgrade sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: sudo nano /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Please do not attach your crash report manually to this report and reopen it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: evince (Ubuntu) Status: Confirmed = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/875359 Title: evince locks up when zooming in or out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 875359] Re: evince locks up when zooming in or out
I'm seeing this behavior in 12.4 Beta 2. It's certainly hanging when scaling and also when window is moved and maximized to a different monitor with a different size. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/875359 Title: evince locks up when zooming in or out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 875359] Re: evince locks up when zooming in or out
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: evince (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/875359 Title: evince locks up when zooming in or out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 875359] Re: evince locks up when zooming in or out
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/875359 Title: evince locks up when zooming in or out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 875359] Re: evince locks up when zooming in or out
** Attachment added: gdb backtrace of crash #1 https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+attachment/2548856/+files/backtrace1.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/875359 Title: evince locks up when zooming in or out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 875359] Re: evince locks up when zooming in or out
** Attachment added: gdb backtrace of crash #2 - shorter backtrace and different https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+attachment/2548857/+files/backtrace2.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/875359 Title: evince locks up when zooming in or out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 875359] Re: evince locks up when zooming in or out
The prior two traces were when I locked up Evince with Ctrl minus and Ctrl plus. This one is done with trackpad pinch to zoom. It has a thread exit in it too, maybe that's something. These are the remaining threads: (gdb) info thread Id Target Id Frame 6Thread 0x7fe7c0fa3700 (LWP 4508) evince pthread_cond_wait@@GLIBC_2.3.2 () at ../nptl/sysdeps/unix/sysv/linux/x86_64/pthread_cond_wait.S:162 5Thread 0x7fe7c17a4700 (LWP 4507) evince 0x7fe7d5311773 in __GI___poll (fds=optimized out, nfds=optimized out, timeout=optimized out) at ../sysdeps/unix/sysv/linux/poll.c:87 4Thread 0x7fe7c77fe700 (LWP 4506) evince pthread_cond_timedwait@@GLIBC_2.3.2 () at ../nptl/sysdeps/unix/sysv/linux/x86_64/pthread_cond_timedwait.S:216 2Thread 0x7fe7ccfdd700 (LWP 4504) evince 0x7fe7d5311773 in __GI___poll (fds=optimized out, nfds=optimized out, timeout=optimized out) at ../sysdeps/unix/sysv/linux/poll.c:87 * 1Thread 0x7fe7d8a0d9a0 (LWP 4503) evince 0x7fe7d5311773 in __GI___poll (fds=optimized out, nfds=optimized out, timeout=optimized out) at ../sysdeps/unix/sysv/linux/poll.c:87 (gdb) ** Attachment added: gdb backtrace of crash #3 - using pinch gesture https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+attachment/2548864/+files/backtrace3.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/875359 Title: evince locks up when zooming in or out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/875359/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
