[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-13 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 1.5.0-8ubuntu6

---
cups (1.5.0-8ubuntu6) oneiric-proposed; urgency=low

  * debian/patches/ipp-patch-r8950+.patch: Revert the IPP backend to the state
of CUPS 1.4.x, as the 1.5.x versiuon has major regressions (LP: #877958,
LP: #879625, LP: #881843, LP: #883585, Closes: #638521, CUPS STR #3966,
CUPS STR #3967). This patch will get removed as soon as upstream has fixed
all these regressions. As upstream did not announce any new features for
the IPP backend in the release notes for 1.5.x, we assume that with this
step no features will get lost.
  * debian/patches/dont-send-malformed-dbus-messages.patch: Do not send D-Bus
notifications with too few parameters when there are parameters which
cannot be added to the D-Bus request, especially invalid UTF-8 strings.
This made gnome-session-daemon crash (LP: #893676, CUPS STR #3984).
  * debian/local/filters/cpdftocps: The cpdftocps filter (used for PostScript
printers and for drivers with PPDs which are not PDF-aware) did not
recognize the duplex setting correctly, making duplex not working on
many common printers (LP: #897723).
  * debian/local/filters/cpdftocps: Cleaned up the header comments.
 -- Till Kamppeter till.kamppe...@gmail.com   Tue, 29 Nov 2011 21:49:41 +0100

** Changed in: cups (Ubuntu Oneiric)
   Status: Fix Committed = Fix Released

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-06 Thread Robert Bradley
This has been filed upstream at http://www.cups.org/str.php?L3974, which
covers both this bug and #883585.  Unlike bug #883585, the bug here
seems to be fixed by the IPP backend downgrade in 1.5.0-8ubuntu6.

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-05 Thread David Charypar
I tested the new Ubuntu cups package 1.5.0-8ubuntu6. It works for me,
the printer now operates as expected.

Thank you, Till, Robert, and anyone else involved for your help.

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-05 Thread Till Kamppeter
David, thank you for testing. I will mark the bug as verified now.

** Tags removed: verification-needed
** Tags added: verification-done

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-04 Thread Martin Pitt
Hello HPO, or anyone else affected,

Accepted cups into oneiric-proposed, the package will build now and be
available in a few hours. Please test and give feedback here. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed. Thank you in advance!

** Tags added: verification-needed

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-04 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/oneiric-proposed/cups

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-02 Thread Till Kamppeter
IPP backend reverted to the version of CUPS 1.4.x to fix bug 881843, bug
877958, bug 879625, and bug 883585 for the time being until the backend
gets fixed upstream. Applied this to the Debian BZR repository of CUPS
so that the fix will appear in the next CUPS package for Precise and
also applied to a Stable Release Update (SRU) CUPS package for Oneiric
which I have uploaded to -proposed. As soon as this package gets
approved and ready for testing on Oneiric, a separate comment with
testing instructions will get posted here. Please test the package then
and report back here, so that we can make it an official update.

A debdiff of the SRU for Oneiric is attached.

Robert Bradley, thank you for all the work on these bugs and the
downgrade patch for the IPP backend.

** Changed in: cups (Ubuntu)
   Status: Confirmed = Fix Committed

** Also affects: cups (Ubuntu Oneiric)
   Importance: Undecided
   Status: New

** Changed in: cups (Ubuntu)
   Importance: Undecided = High

** Changed in: cups (Ubuntu Oneiric)
   Status: New = Fix Committed

** Changed in: cups (Ubuntu Oneiric)
   Importance: Undecided = High

** Changed in: cups (Ubuntu Oneiric)
Milestone: None = oneiric-updates

** Patch added: cups_1.5.0-8ubuntu5_1.5.0-8ubuntu6.debdiff
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2615928/+files/cups_1.5.0-8ubuntu5_1.5.0-8ubuntu6.debdiff

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-02 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 1.5.0-13

---
cups (1.5.0-13) unstable; urgency=low

  [ Till Kamppeter ]
  * debian/patches/ipp-patch-r8950+.patch: Revert the IPP backend to the state
of CUPS 1.4.x, as the 1.5.x versiuon has major regressions (LP: #877958,
LP: #879625, LP: #881843, LP: #883585, Closes: #638521, CUPS STR #3966,
CUPS STR #3967). This patch will get removed as soon as upstream has fixed
all these regressions. As upstream did not announce any new features for
the IPP backend in the release notes for 1.5.x, we assume that with this
step no features will get lost.
  * debian/patches/dont-send-malformed-dbus-messages.patch: Do not send D-Bus
notifications with too few parameters when there are parameters which
cannot be added to the D-Bus request, especially invalid UTF-8 strings.
This made gnome-session-daemon crash (LP: #893676, CUPS STR #3984).
  * debian/local/filters/cpdftocps: The cpdftocps filter (used for PostScript
printers and for drivers with PPDs which are not PDF-aware) did not
recognize the duplex setting correctly, making duplex not working on
many common printers (LP: #897723).
  * debian/local/filters/cpdftocps: Cleaned up the header comments.

  [ Martin-Éric Racine ]
  * [cups.postrm]: purge /etc/cups/ssl/server.[crt|key] and /etc/cups/ssl.

  [ Martin Pitt ]
  * debian/compat: Bump from 5 to 9, this apparently was forgotten in the
Multi-Arch transition.
 -- Martin Pitt martin.p...@ubuntu.com   Fri, 02 Dec 2011 11:05:51 +0100

** Changed in: cups (Ubuntu)
   Status: Fix Committed = Fix Released

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-02 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/cups

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-12-02 Thread Bug Watch Updater
** Changed in: cups (Debian)
   Status: New = Fix Released

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-11-11 Thread TaffyDownUnder
Hi Robert,
I  built cups from svn as you suggested, but when I do a print test page, I 
still got the Unable to get printer status message.

Here's what I did :
svn co http://svn.easysw.com/public/cups/branches/branch-1.5/
cd branch-1.5
autoconf
./configure
# at this point when I tried to compile I got errors - warning treated as 
error. So I removed the -Werror compiler flag 
make
make check   
# checked results of tests, all passed
sudo make install
# at this point I opened up the Printing from the System Settings app and 
selected my Epson printer and sent a test page. 


Cheers,
Paul

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-11-11 Thread TaffyDownUnder
Hi,
I've found a work around that so far seems to work for me.  Rather than connect 
via ipp, I switched to smb . I can at least print a test page now.   I found 
details here:
http://planetlotus.org/profiles/ben-poole_94582

Cheers,
Paul

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-11-10 Thread Robert Bradley
David,

Having checked those packet logs again, I did notice one difference.
The requested URI for Oneiric appears to be ipp://druckerraum-
laser1.ethz.ch:631/ and not ipp://druckerraum-
laser1.ethz.ch:631/ipp/.  Could you quickly check that it is set the
same as in Natty please?

Thanks in advance,

Robert

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-11-09 Thread Robert Bradley
Hi David,

Sorry about my recent silence.  At the moment, I have not been able to
reproduce the error here (fortunately for me, unfortunately for everyone
else).  There do seem to be a lot of similar sounding bugs around though
(TaffyDownUnder's bug, and the latest bug over at #881843), all
resulting in paused printouts of various kinds.  One thing I am sure of
is that CUPS 1.5 seems extremely buggy at the moment.

In the meantime, the only suggestion I have is to see if the latest svn
builds upstream work:

svn co http://svn.easysw.com/public/cups/branches/branch-1.5/
(then build)

That is just speculation on my part, though.

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-11-08 Thread TaffyDownUnder
This bug may be related:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/883585

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-11-01 Thread David Charypar
Dear Robert

That is weird. I would have expected at least some relevant differences
between the two communication dumps. Could it be that the problem lies
within the server? E.g. the communication is correct but the server
reaches an invalid state producing the situation where it is Unable to
get print job status.

Btw: Are you able to reproduce the error, or do you have to guess from
what we report?

Thank you for your efforts.

David

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-31 Thread David Charypar
Dear Robert, Till

I tried the cups server both on natty and on oneiric, respectively. I
collected the packet logs from the two IPP sessions as requested using
tcpdump. The tests were run on the same computer booted from the natty
and the oneiric dektop CD (amd64), respectively. In both cases, I added
the network printer via IPP (HP LJ 4350) and printed the printer test
page twice. On natty everything worked as expected, on oneirc the first
test page was printed but afterwards nothing could be printed anymore.
(This is the described bug).

Please find attached the two tcp dumps.

Best regards
David

** Attachment added: packet_log_from_natty
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2580347/+files/packetlog_natty

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-31 Thread David Charypar
** Attachment added: packet_log_from_oneiric
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2580348/+files/packetlog_oneiric

** Changed in: cups (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-31 Thread Robert Bradley
Dear David,

I did not see anything obviously different between the two TCP dumps,
unfortunately.  I can't see what could cause the printer to stop
printing!

Regards,

Robert

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-29 Thread Till Kamppeter
Robert, have you any idea how to fix this one?

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-29 Thread Robert Bradley
I have no good ideas off-hand, but I might be able to get some hints
from tcpdump/Wireshark packet logs, as I did with bug 881843.

HPO/David: would either of you be willing/able to get packetlogs of the
IPP session (using sudo tcpdump -i eth0 -p -w packetlog port 631)?  I
would need one from the current CUPS version in Oneiric (which isn't
working), and ideally, one from Ubuntu 11.04 or earlier.

I also have a patch for the Oneiric CUPS at
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/881843/comments/6
applied, which effectively downgrades the IPP backend to CUPS 1.4.6.
However, it will be far easier to just take the measurements from a pre-
Oneiric system, if you have a system still running the older version.

** Attachment added: /usr/lib/cups/backend/ipp based on CUPS 1.4.6 for Oneiric 
(amd64) - avoid using unless absolutely necessary
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2577694/+files/ipp-1.4

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-22 Thread Till Kamppeter
Bug reported upstream as

http://www.cups.org/str.php?L3966

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-21 Thread Bug Watch Updater
** Changed in: cups (Debian)
   Status: Unknown = New

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-21 Thread David Charypar
I have to correct my post from yesterday evening. It is not possible to
reset the printer by simply deleting print jobs and resuming. To print
another document it is necessary to delete the printer and add it from
scratch.

Till, please find the requested data below as well as in the attached files. 
(cups_error_log, printout-13, printout-14) 
Please note, I printed two documents consecutively (twice the printer test 
page) to reproduce the error. (Not only one as requested in the Capturing 
print job data. The print jobs had ID 13 and 14, respectively.

Result from lpstat-v:
device for test1: ipp://druckerraum-laser1.ethz.ch/ipp/

Please let me know if you need additional information.


** Attachment added: Error log from cups
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2564392/+files/cups_error_log

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-21 Thread David Charypar
** Attachment added: printout-13
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2564393/+files/printout-13

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-21 Thread David Charypar
** Attachment added: printout-14
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2564394/+files/printout-14

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-21 Thread HPO
Correction: The issue is not resolved with me... It does, however, not
always happen (not anymore). I'm still trying to figure out what
triggers it :(

Possible workaround w/o changing too much of the infrastructure seems to
add 'waitjob=false' as IPP parameter.

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Title:
  After every single page on ipp: Unable to get print job status

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-21 Thread Till Kamppeter
Can you please report an upstream bug on CUPS here

http://www.cups.org/str.php

and post the link to it in this bug report? Thanks.

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https://bugs.launchpad.net/bugs/877958

Title:
  After every single page on ipp: Unable to get print job status

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-20 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: cups (Ubuntu)
   Status: New = Confirmed

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Title:
  After every single page on ipp: Unable to get print job status

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-20 Thread Till Kamppeter
First, as a workaround you can comnnect to a network printer also with
alternative protocols. Instead of IPP you can use AppSocket/JetDirect or
LPD. To change your print queue appropriately, open system-config-
printer (System menu by clicking the gear in the upper right, then
Printers), right-click your printer, choose Properties in the pop-up
menu, then Change button at Device URI. In the window openbing then,
wait around 15 seconds until the spinning icon in the lower left
disappears, open the Network Printer section, select your printer and
at the lower right under Connection choose something which is not IPP.

** Also affects: cups (Debian) via
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=638521
   Importance: Unknown
   Status: Unknown

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Title:
  After every single page on ipp: Unable to get print job status

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-20 Thread Till Kamppeter
Can everyone with this problem please run the following command in a
terminal window:

lpstat -v

and also attach the PPD file of the print queue (/etc/cups/ppd/*.ppd)?

Can you also follow the instructions in the sections CUPS error_log
and Capturing print job data of
https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks.

** Changed in: cups (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  After every single page on ipp: Unable to get print job status

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-20 Thread HPO
Was the latest cups update not meant to address this issue (too)?

Since today's update, the issue is resolved for me.

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Title:
  After every single page on ipp: Unable to get print job status

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-20 Thread David Charypar
I have the same problem, confirmed both on my updated linux box running
oneiric Kubuntu 11.10 and on the same computer booted from the Kubuntu
oneiric Desktop CD, 64bit

Steps to reproduce the problem:
* Install a network printer over ipp (HP LaserJet 4350 Postscript (recommended) 
) 
(by the way, in the list of drivers, the same driver HP LaserJet 4350 
Postscript (recommended) appears 6 times. I selected the first in the list. I 
am not sure if it matters) 
* Print a test document (a simple PDF) or the printer test page

Result:
The Document is printed, but afterward the printer status says 'Paused - 
Unable to get print job status.'. Subsequent print attempts are queued but 
not printed.

By deleting the queued documents and resuming the printer, it is
possible to print one next document, afterwards the status is again
'Paused - Unable to get print job status.

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Title:
  After every single page on ipp: Unable to get print job status

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[Bug 877958] Re: After every single page on ipp: Unable to get print job status

2011-10-19 Thread HPO
Just found a possible upstream link:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=638521

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Title:
  After every single page on ipp: Unable to get print job status

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