[Bug 886944] Re: openoffice crashes and disappears when I try to save a document in .rtf or .doc

2011-11-14 Thread jevgtv
also affects project Libreoffice

** Changed in: openoffice.org (Ubuntu)
   Status: Invalid = New

** Also affects: libreoffice (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  openoffice crashes and disappears when I try to save a document in
  .rtf or .doc

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[Bug 886944] Re: openoffice crashes and disappears when I try to save a document in .rtf or .doc

2011-11-14 Thread jevgtv
If a document (*.doc, *.rtf etc) is opened and idle for a while,
libreoffice crashs and disappears in the moment of returning to the
document (e.g make some change, save, scroll). The bug affected
openoffice also. I notised behavior like that with only non-odf
documents..

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Title:
  openoffice crashes and disappears when I try to save a document in
  .rtf or .doc

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[Bug 886944] Re: openoffice crashes and disappears when I try to save a document in .rtf or .doc

2011-11-14 Thread Christopher M. Penalver
jevgtv, there are no new official OpenOffice.org releases in Ubuntu
packaging anymore = Won't Fix

Regarding LibreOffice, your crash report is missing. Please follow these 
instructions to have apport report a new bug about your crash that can be dealt 
with by the automatic retracer. One may execute at the Terminal:
sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the 
crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 
'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is 
the crash you would like to report. If you get an error that you aren't allowed 
to access this report you will have to file it with 'sudo ubuntu-bug 
/var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently. Thanks in advance for your cooperation and understanding.

** Changed in: openoffice.org (Ubuntu)
   Status: New = Won't Fix

** Changed in: libreoffice (Ubuntu)
   Status: New = Invalid

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Title:
  openoffice crashes and disappears when I try to save a document in
  .rtf or .doc

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Re: [Bug 886944] Re: openoffice crashes and disappears when I try to save a document in .rtf or .doc

2011-11-14 Thread jevgtv
Dear Christopher,

thank you for your help so far.

Unfortunatelly, the folder /var/crash is empty.


Regards,

jevgtv

On 14/11/11 11:02, Christopher M. Penalver wrote:
 jevgtv, there are no new official OpenOffice.org releases in Ubuntu
 packaging anymore =  Won't Fix

 Regarding LibreOffice, your crash report is missing. Please follow these 
 instructions to have apport report a new bug about your crash that can be 
 dealt with by the automatic retracer. One may execute at the Terminal:
 sudo service apport start force_start=1

 If you are running the Ubuntu Stable Release you might need to enable
 apport in /etc/default/apport and restart.

 Now open your file manager, navigate to your /var/crash directory and open 
 the crash report you wish to submit.
 If this fails you will have to open a terminal and file your report with 
 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash 
 is the crash you would like to report. If you get an error that you aren't 
 allowed to access this report you will have to file it with 'sudo ubuntu-bug 
 /var/crash/_my_crash_report.crash'.

 I'm closing this bug report since the process outlined above will
 automatically open a new bug report which can then dealt with more
 efficiently. Thanks in advance for your cooperation and understanding.

 ** Changed in: openoffice.org (Ubuntu)
 Status: New =  Won't Fix

 ** Changed in: libreoffice (Ubuntu)
 Status: New =  Invalid


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Title:
  openoffice crashes and disappears when I try to save a document in
  .rtf or .doc

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[Bug 886944] Re: openoffice crashes and disappears when I try to save a document in .rtf or .doc

2011-11-11 Thread papukaija
Thank you for taking the time to report this bug and trying to help make
Ubuntu better. However, it seems that you are not using a software
package provided by the official Ubuntu repositories (since there are no
new official OpenOffice.org releases in Ubuntu packaging anymore).
Because of this the Ubuntu project can not support or fix your
particular bug.

If the problem persists, please mark this bug as also affects project
Libreoffice or also affects distribution Libreoffice (Ubuntu) if that
has not happened already.

Thanks!

** Changed in: openoffice.org (Ubuntu)
   Status: New = Invalid

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Title:
  openoffice crashes and disappears when I try to save a document in
  .rtf or .doc

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