[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-31 Thread Olivier Berlanger
on 2007-03-26 13:09:08 UTC Alexander Sack wrote:

 Do you have any custom certificates installed?

No custom certificate.

Deleting the whole ~/.mozilla/firefox also fix the problem temporary.
I'm still no able to find the condition making it coming back.

Olivier

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-26 Thread Olivier Berlanger
I have the same problem.

It seems that the SSL is broken due to an incorrect setting in the
personal profile of the user (something under ~/.mozilla/firefox) so it
can be broken for one user of the PC but work for the others.

As a workaround I use to:
1) update my firefox SSL configuration in 
edit/preferences/advanced/security/protocols. Something like enabling or 
disabling TLS 1.0. (Most of the site support SSL 3.0, so it doesn't matter if 
you disbale it - the important point is to modify the config)
2) close firefox (all instances)
3) restart firefox 

then SSL works again :-) 
... until the problem re-appear :-(
but at least SSL stays one whole firefox session.

Olivier.

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Re: [Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-26 Thread Alexander Sack
On Mon, Mar 26, 2007 at 10:07:28AM -, Olivier Berlanger wrote:
 I have the same problem.
 
 It seems that the SSL is broken due to an incorrect setting in the
 personal profile of the user (something under ~/.mozilla/firefox) so it
 can be broken for one user of the PC but work for the others.
 
 As a workaround I use to:
 1) update my firefox SSL configuration in 
 edit/preferences/advanced/security/protocols. Something like enabling or 
 disabling TLS 1.0. (Most of the site support SSL 3.0, so it doesn't matter if 
 you disbale it - the important point is to modify the config)
 2) close firefox (all instances)
 3) restart firefox 
 
 then SSL works again :-) 
 ... until the problem re-appear :-(
 but at least SSL stays one whole firefox session.
 

Do you have any custom certificates installed?


 - Alexander
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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-26 Thread Brian Candler
 Do you have any custom certificates installed?

In my case, I don't think so. If I run

strings .mozilla/firefox/*/cert8.db

on both my own account or my wife's, I see only Version. Is there
another or more direct way to check?

The problem remains. My account can access https sites, but hers cannot.
Under her account, if I mv .mozilla .mozilla-old and restart, she gets
a fresh session which works just fine - if I mv it back again, SSL sites
no longer work.

I tried running a diff between the fresh and old .mozilla directories.
There are so many files that it's hard to see what's significant. I do
notice that she appears to have installed the google toolbar extension
though (lots of files referring to 'amulet')

Regards, Brian.

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-26 Thread Brian Candler
Uninstalling the google toolbar appears to have fixed the problem! At
least, I could go to https://signup.tiscali-business.co.uk/ immediately.
The first time I tried http://www.barlays.co.uk/ and 'login' I got the
same error, but after a couple of retries it was fine.

So this needs some more exhaustive testing, but that may be where the
problem lies.

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Re: [Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-26 Thread Alexander Sack
On Mon, Mar 26, 2007 at 08:00:26PM -, Brian Candler wrote:
 Uninstalling the google toolbar appears to have fixed the problem! At
 least, I could go to https://signup.tiscali-business.co.uk/ immediately.
 The first time I tried http://www.barlays.co.uk/ and 'login' I got the
 same error, but after a couple of retries it was fine.
 
 So this needs some more exhaustive testing, but that may be where the
 problem lies.
 

Can you reproduce the problem by installing google toolbar again?

 - Alexander

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-06 Thread Brian Candler
My wife is affected by this problem too - in firefox, independent of
thunderbird.

Since the most recent update to firefox was applied (via the orange
update icon on the panel), she has been unable to access her on-line
banking.

It's easy to replicate: enter URL http://www.barclays.co.uk/, then click
on the log in button at the top left hand corner. We then get the
firefox error about Personal Security Manager, sometimes after a very
long delay. My workaround for her has been to install Opera 9.10, which
works just fine with this site.

Firefox has definitely, definitely been restarted (I can show with 'ps
-auxw' that it's not running, before restarting it)

Now, things are even stranger with another site. Go to https://signup
.tiscali-business.co.uk/ and you should just get a redirect to another
page. If I do this when logged in as my wife, it gives the PSM error.
But if I do this when logged in as myself, it works just fine. This
seems to imply that there is some stored state which affects things
(although I'm unable to get a Barclays login page from either account).
Possibly an rm -rf ~/.mozilla might fix the problem, but I would rather
avoid this if at all possible.

I compared .mozilla/firefox/*/prefs.js between the two accounts. Mine
has signon.rememberSignons=false, whilst hers has signon.SignonFilename
= something.s. I tried using about:config to set
signon.rememberSignons=false on hers, then stopped and restarted
firefox, but that didn't seem to make a difference.

My wife does use thunderbird, but I am replicating this problem directly
within firefox, and indeed it's the same even if thunderbird is not
running at all.

P.S. Version info:

$ dpkg-query -l | grep firefox
ii  firefox1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2
   lightweight web browser based on Mozilla
ii  firefox-gnome-support  1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2
   Support for Gnome in Mozilla Firefox
ii  libnspr4   
1.firefox1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2 Netscape Portable Runtime Library
ii  libnss3
1.firefox1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2 Network Security Service Libraries - 
runtime
ii  mozilla-firefox-locale-en-gb   1.5.0.1ubuntu6-2   Mozilla 
Firefox English language/region pack

P.P.S. I had to use Opera to submit this comment too. When viewing
https://launchpad.net/ubuntu/+source/firefox/+bug/89023 in firefox,
clicking Add a comment/attachment just adds a '+index#' to the URL and
jumps to the top of the screen - nowhere to enter any text. Whereas in
Opera, there's a triangle next to Add a comment/attachment which opens
up an entry form. I suspect that's a separate bug, even though https is
involved too.

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Re: [Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-03 Thread Alexander Sack
On Fri, Mar 02, 2007 at 04:36:48PM -, Stephen D Kamm wrote:
 
 and I replicated exactly the situation described in my post of 
 2007-03-02 02:51:13 UTC:  https works from within Firefox, but clicking 
 on link from Thunderbird e-mail produces PSM error.
 

OK, that might be more reasonable then https does not work at
all.

Will take a look. Probably this will automatically go away when
thunderbird is upgraded too.

 - Alexander

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Re: [Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-02 Thread Alexander Sack
On Fri, Mar 02, 2007 at 02:51:13AM -, Stephen D Kamm wrote:
 This is weird - I hope it's a clue.
 HOWEVER, when I click on the link https://launchpad.net/bugs/89023 as it
 appears in the bouncesatcanonical.com e-mail, I still get the PSM
 error message (I use Thunderbird).  BUT I can type the same address into
 the address bar of an open Firefox window, and get the page.
 

There should be a new version of firefox in dapper now. Maybe try and
let us know if everything is gone.


 - Alexander

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-02 Thread Oliver Klee
The latest update to Firefox 1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2 has fixed
the problem for me. Thanks for the quick fix!

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-02 Thread Alexander Sack
thanks for confirming this.

** Changed in: firefox (Ubuntu)
   Importance: Undecided = High
 Assignee: (unassigned) = Alexander Sack
   Status: Unconfirmed = Fix Released

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-02 Thread Stephen D Kamm
Sorry, but a simple Synaptic update using Firefox
1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2 re-broke my partially functional
Firefox.

The patch did not work for me

I will try complete removal and re-install, and see if that works,
again.

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-02 Thread Stephen D Kamm
OK, after Complete Removal and re-installation, I am in the same
situation reported in my comment of 2007-03-02 02:51:13 UTC.

In other words, in my installation, 1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2
is, from the user's perspective, functionally the same as
1.5.dfsg+1.5.0.10-0ubuntu0.6.06.1

Could there be a 64-bit issue left unpatched?

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Re: [Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-02 Thread Alexander Sack
On Fri, Mar 02, 2007 at 02:01:25PM -, Stephen D Kamm wrote:
 OK, after Complete Removal and re-installation, I am in the same
 situation reported in my comment of 2007-03-02 02:51:13 UTC.
 
 In other words, in my installation, 1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2
 is, from the user's perspective, functionally the same as
 1.5.dfsg+1.5.0.10-0ubuntu0.6.06.1
 
 Could there be a 64-bit issue left unpatched?
 

Most likely you did not just restart firefox after upgrade properly.

 - Alexander

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Re: [Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-02 Thread Stephen D Kamm
Alexander Sack wrote:
 Most likely you did not just restart firefox after upgrade properly.
   
???

I clicked on the launcher on the panel, as usual.  If you mean I didn't 
shut down Firefox before upgrade, my recollection is that I in fact did, 
out of normal habit.  But to test your hypothesis, using Synaptic I 
performed Complete Removal of:

mozilla-thunderbird
firefox
firefox-gnome-support
mozilla-browser
j2re1.4-mozilla-plugin
mozilla-psm

Then re-booted.

The, using Synaptic, I installed:

firefox 1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2
firefox-gnome-support 1.5.dfsg+1.5.0.10-0ubuntu0.6.06.2
mozilla-thunderbird 1.5.0.9-0ubuntu0.6.06

and I replicated exactly the situation described in my post of 
2007-03-02 02:51:13 UTC:  https works from within Firefox, but clicking 
on link from Thunderbird e-mail produces PSM error.

Does this need to be opened as a separate bug?

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-01 Thread Stephen D Kamm
I too am experiencing this.

I use Ubuntu Dapper 6.06 LTS x86_64, kernel 2.6.15.26

Firefox update 1.5.dfsg+1.5.0.10-0ubuntu0.6.06.1 apparently broke many
sites (e.g. amazon.com personal account maintenance; launchpad.net) due
to above problem with PSM.

Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.7.12) Gecko/20060216 
Debian/1.7.12-1.1ubuntu2
allowed me to access this site.

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-01 Thread Alexander Sack
i cannot reproduce with the current dapper version. However we ship a
fix that sounds related. So probably this will be fixed really soon.

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[Bug 89023] Re: Update of Firefox disables PSM (not more SSL or saved passwords)

2007-03-01 Thread Stephen D Kamm
This is weird - I hope it's a clue.

Using Synaptic, I Completely Removed Firefox (which automatically
entailed removing two Epiphany programs and Yelp).  Then I immediately
re-installed FIrefox and firefox-gnome-support.  Now I can access
https://www.amazon.com, https://launchpad.net, etc.

HOWEVER, when I click on the link https://launchpad.net/bugs/89023 as it
appears in the bouncesatcanonical.com e-mail, I still get the PSM
error message (I use Thunderbird).  BUT I can type the same address into
the address bar of an open Firefox window, and get the page.

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