[Bug 90410] Re: [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest]
** Changed in: mozilla-thunderbird (Ubuntu) Status: New = Invalid -- [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] https://bugs.launchpad.net/bugs/90410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 90410] Re: [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest]
closing old crash bugs that didnt receive duplicates recently. ** Changed in: thunderbird (Ubuntu) Status: Incomplete = Invalid -- [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] https://bugs.launchpad.net/bugs/90410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 90410] Re: [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest]
Retrace done. Extract from retraced stacktrace: ... #0 nsSaveMsgListener::OnStopRequest (this=0x8df3d40, #1 bridge_create_stream (newEmitter=0x8146fb0, #2 nsMsgProtocol::OnStopRequest (this=0x84e3c68, #3 nsMailboxProtocol::OnStopRequest (this=0x84e3c68, #4 nsInputStreamPump::GetName (this=0x8e22b20, #5 nsInputStreamPump::QueryInterface (this=0x8e22b20, #6 ~nsPipeEvents (this=0x8dd61d8) at nsPipe3.cpp:589 #7 nsNativeComponentLoader::DumpLoadError (this=0x8dd61dc, #8 nsNativeComponentLoader::SelfRegisterDll (this=0x8e20128, #9 nsDll::GetModule (this=0x80f4320, servMgr=0x8194b38, ... Tagging as mt-confirm mt-needtestcase for further processing ** Summary changed: - Crash on email save as, with attachment error + [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] ** Description changed: Binary package hint: mozilla-thunderbird - Open an old email. File - Save As - File. Name and save (separate - partition, albeit on same physical disk). Thunderbird crashes after an - error box with words to the effect of failed to save attachment. The - email in question had no attachment. This error cannot be reproduced: - Restarting and saving the same email again worked perfectly. + ... Crash on email save as, with attachment error + + + Open an old email. File - Save As - File. Name and save (separate partition, albeit on same physical disk). Thunderbird crashes after an error box with words to the effect of failed to save attachment. The email in question had no attachment. This error cannot be reproduced: Restarting and saving the same email again worked perfectly. Edit: As noted below, the cause appears to be a filename with a colon in it, saved onto a FAT32 disk. Thunderbird normally finds and removes prefixes such as Re: and Fw: , but sometimes fails - particularly where these are nested (Re: Fw: ...) or where colons have been used around other text (eg xxx : xx...). ** Tags added: mt-confirm mt-needtestcase ** Changed in: thunderbird (Ubuntu) Sourcepackagename: mozilla-thunderbird = thunderbird Importance: Medium = High ** Attachment added: Retraced Stacktrace http://launchpadlibrarian.net/7932120/retraced_Stacktrace.txt -- [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] https://bugs.launchpad.net/bugs/90410 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 90410] Re: [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest]
Is this still an issue for you? We are trying to sort this issue and would like to know if this still happens. Thanks in advance. -- [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] https://bugs.launchpad.net/bugs/90410 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 90410] Re: [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest]
Bug persists with Thunderbird 2.0.0.0 (20070326) on Ubuntu 7.04. Bespoke install, since Ubuntu 7.04 ships with Thunderbird 1.x. Precise steps to recreate: 1. Take the email feedback from this bug, title - [Bug 90410] Re: [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] - this contains sufficient colons to trigger it. 2. Open the email. File - Save As - File. 3. Select a FAT 32 disk. 4. Change the .eml extension in the suggested filename to .txt. If you leave the default .eml extension, the save will fail, but the software will not crash. Changing the file type in the lower part of the screen makes no difference. 5. Error message, Unable to save attachment. Please check your file name and try again. 6. Press OK and Thunderbird crashes. -- [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] https://bugs.launchpad.net/bugs/90410 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 90410] Re: [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest]
Thank you timski for your feedback. 3. Select a FAT 32 disk. Is that caused because of the colon ':', as you stated in your previous messages? Waiting for a tester (I actually can't do the test) to confirm your test case. Thank you. -- [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] https://bugs.launchpad.net/bugs/90410 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 90410] Re: [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest]
timski, how is your fat partition mounted. Please provide the output of running # mount Thanks, - Alexander -- [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] https://bugs.launchpad.net/bugs/90410 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 90410] Re: [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest]
From # mount: /dev/hda4 on /media/hda4 type vfat (rw,utf8,umask=007,gid=46) It is a primary partition, about 100GB in size. It seems that Ext3 (where Thunderbird is installed) supports colons in filenames, while FAT32 does not. That's the root of the problem. I'd hypothesis this: 1. The filename sanity check that exists in Windows Thunderbird (automatically replacing illegal characters in the suggested filename) doesn't correct enough bad characters under Linux. That leads the application to suggest a filename that will never work. 2. So, the user manages to fall through a hole that the original programmer presumably thought they had adequately protected against. The error message clearly isn't designed to catch this particular error - it refers to an attachment, when I'm trying to save the text of an email. 3. Then, when presented with a .txt extension, something goes badly wrong with the error handling and Thunderbird crashes to desktop. The crash seems to be specific to the .txt extension: .eml, .html, or no extension, all fail without a crash. -- [EDGY] mozilla-thunderbird crashed [EMAIL PROTECTED]::OnStopRequest] [EMAIL PROTECTED] [EMAIL PROTECTED]::OnStopRequest] https://bugs.launchpad.net/bugs/90410 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
