[Bug 910163] Re: Can't authenticate to U1 through Control Panel
I am having the same error. I know my credentials and can use them to
log in on the website. Ubuntu One was working until today. Now it tries
to connect, connects successfully, and then immediately disconnects.
I have tried deleting the login key, deleting my computer from the
service and reinstalling ubuntu one according to the directions on
canonical's site.
The error shows up in syncdaemon-exceptions.log :
2014-02-20 19:39:07,221 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty.
We are ready!
2014-02-20 19:39:07,249 - twisted - ERROR - Unhandled error in Deferred:
2014-02-20 19:39:07,250 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
File /usr/lib/python2.7/dist-packages/twisted/internet/defer.py, line 381,
in callback
self._startRunCallbacks(result)
File /usr/lib/python2.7/dist-packages/twisted/internet/defer.py, line 489,
in _startRunCallbacks
self._runCallbacks()
File /usr/lib/python2.7/dist-packages/twisted/internet/defer.py, line 576,
in _runCallbacks
current.result = callback(current.result, *args, **kw)
File /usr/lib/python2.7/dist-packages/twisted/internet/defer.py, line 1127,
in gotResult
_inlineCallbacks(r, g, deferred)
--- exception caught here ---
File /usr/lib/python2.7/dist-packages/twisted/internet/defer.py, line 1071,
in _inlineCallbacks
result = g.send(result)
File
/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py,
line 1273, in connect
raise NoAccessToken(got empty credentials.)
ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken: got empty
credentials.
The relevant lines of the syncdaemon.log are:
2014-02-20 19:48:05,097 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request
'caps_raising_if_not_accepted' finished OK.
2014-02-20 19:48:05,254 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request
'oauth_authenticate' failed with the error: TRY_AGAIN and was handled with the
event: SYS_SERVER_ERROR
2014-02-20 19:48:05,256 - ubuntuone.SyncDaemon.StorageClient - INFO -
Connection lost, reason: [Failure instance: Traceback (failure with no frames):
class 'twisted.internet.error.ConnectionLost': Connection to the other side
was lost in a non-clean fashion: Connection lost.
].
and of credentials.log :
2014-02-20 19:49:39,687 - ubuntuone.credentials - DEBUG - login: args
(ubuntuone.platform.credentials.CredentialsManagementTool object at
0xaea5ccc,), kwargs {'window_id': 0}.
2014-02-20 19:49:39,937 - ubuntuone.credentials - INFO - Starting Ubuntu One
login manager for bus 'com.ubuntuone.Credentials'.
2014-02-20 19:49:39,942 - ubuntuone.credentials - DEBUG - ref_count is 0,
changing value to 1.
2014-02-20 19:49:40,149 - ubuntuone.credentials - DEBUG - Handling DBus signal
for member: 'CredentialsFound', app_name: dbus.String(u'Ubuntu One').
2014-02-20 19:49:40,149 - ubuntuone.credentials - INFO - 'CredentialsFound'
2014-02-20 19:49:40,149 - ubuntuone.credentials - DEBUG - ref_count is 1,
changing value to 0.
2014-02-20 19:49:40,149 - ubuntuone.credentials - DEBUG - Setting up timer with
function timeout_add at 0xb6ca4e64 (1, bound method
CredentialsManagement.shutdown of
ubuntuone.platform.credentials.dbus_service.CredentialsManagement at
/credentials at 0x87c56ec).
2014-02-20 19:49:40,149 - ubuntuone.credentials - INFO - CredentialsManagement:
emitting CredentialsFound.
2
2014-02-20 19:49:40,150 - ubuntuone.credentials - DEBUG - cleanup: removing
signal match class 'dbus.connection.SignalMatch' at ae939ec
type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsFound'
on conn dbus._dbus.SessionBus (session) at 0xab0a6ec
2014-02-20 19:49:40,150 - ubuntuone.credentials - DEBUG - cleanup: removing
signal match class 'dbus.connection.SignalMatch' at ae938cc
type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='AuthorizationDenied'
on conn dbus._dbus.SessionBus (session) at 0xab0a6ec
2014-02-20 19:49:40,151 - ubuntuone.credentials - DEBUG - cleanup: removing
signal match class 'dbus.connection.SignalMatch' at ae93b6c
type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsError'
on conn dbus._dbus.SessionBus (session) at 0xab0a6ec
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubuntuone-client 4.2.0-0ubuntu1
Uname: Linux gk 3.8.0-35-generic
Architecture: i686
UpgradeStatus: Upgraded from 12.04
LANGUAGE: en
LANG: en_US.UTF-8
SHELL: /bin/bash
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Title:
Can't authenticate to U1 through Control Panel
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[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Changed in: ubuntu-sso-client/trunk Status: Fix Committed = Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Changed in: ubuntu-sso-client/trunk Status: Fix Released = Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Also affects: ubuntu-sso-client/stable-3-0 Importance: Undecided Status: New ** Also affects: ubuntu-sso-client/trunk Importance: Critical Assignee: Guillermo Gonzalez (verterok) Status: Fix Committed ** Changed in: ubuntu-sso-client/stable-3-0 Milestone: None = 2.99.1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Branch linked: lp:~nataliabidart/ubuntu-sso- client/stable-3-0-update-2.99.1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Changed in: ubuntu-sso-client/stable-3-0 Status: New = Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Branch linked: lp:~nataliabidart/ubuntu/precise/ubuntu-sso-client /ubuntu-sso-client-2.99.1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
This bug was fixed in the package ubuntu-sso-client - 2.99.1-0ubuntu1 --- ubuntu-sso-client (2.99.1-0ubuntu1) precise; urgency=low * New upstream release: [ Guillermo Gonzalez guillermo.gonza...@canonical.com ] - Remove _ping_url inlineCallbacks and make it return a deferred in order to make it work with twisted 11.1 (LP: #910163). * debian/watch: download from latest milestone. -- Natalia Bidart (nessita) natalia.bid...@canonical.com Tue, 03 Jan 2012 16:02:33 -0300 ** Branch linked: lp:ubuntu/ubuntu-sso-client ** Changed in: ubuntu-sso-client (Ubuntu) Status: Triaged = Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Changed in: ubuntu-sso-client/trunk Status: Fix Committed = Fix Released ** Changed in: ubuntu-sso-client/stable-3-0 Status: Fix Committed = Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Changed in: ubuntu-sso-client Status: In Progress = Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Attachment added: credentials.log https://bugs.launchpad.net/bugs/910163/+attachment/2651623/+files/credentials.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 910163] Re: Can't authenticate to U1 through Control Panel
** Also affects: ubuntu-sso-client (Ubuntu) Importance: Undecided Status: New ** Changed in: ubuntuone-client (Ubuntu) Status: New = Invalid ** Changed in: ubuntu-sso-client (Ubuntu) Status: New = In Progress ** Changed in: ubuntu-sso-client (Ubuntu) Status: In Progress = Triaged ** Changed in: ubuntu-sso-client (Ubuntu) Importance: Undecided = High ** Also affects: ubuntu-sso-client Importance: Undecided Status: New ** Changed in: ubuntu-sso-client Status: New = In Progress ** Changed in: ubuntu-sso-client Importance: Undecided = High ** Changed in: ubuntu-sso-client Assignee: (unassigned) = Guillermo Gonzalez (verterok) ** Branch linked: lp:~verterok/ubuntu-sso-client/fix-910163 ** Changed in: ubuntu-sso-client (Ubuntu) Importance: High = Critical ** Changed in: ubuntu-sso-client Importance: High = Critical ** Changed in: ubuntu-sso-client (Ubuntu) Assignee: (unassigned) = Ubuntu One Desktop+ team (ubuntuone-desktop+) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910163 Title: Can't authenticate to U1 through Control Panel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-sso-client/+bug/910163/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
