[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
i had the problem of Sierra 320U Aircard to work with my Win 7 OS, anybody give some advice?? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Hi Tom, I'm online using the Sierra modem. No good explanation for it. I kept trying various different combinations of Telstra log in options and finally tried to connect using my Next G USB modem. It connected immediately, so that eliminated interference or low signal. I shut down immediately and connected the Sierra in one of the rear USB ports. Connected immediately. So then I tried a process of elimination and discovered the Sierra won't run on the front USB ports, I assume it doesn't get enough power, don't have any better explanation. Once again thank you for your help and patience in helping try to solve this problem, hope this helps someone else. Chris. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
That looks like the correct drivers. If you run "ifconfig -a" do you see a wwan0 interface listed? If not, then I'm not sure what else to do as I am running from one of these devices right now. If the wwan0 interface is there then it should be appearing in Network Manager. There should also be a new option in the network menu for "Enable Mobile Broadband". You will also see a bunch of stuff appearing in the syslog at /var/log/syslog after plugging in the device. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Tom, thanks again for your help. Below is the "modinfo sierra" and "modinfo sierra_net" you requested. I hope it helps. I've had some more attempts to make it go. It is now being detected as a Sierra Wireless Aircard 320U, I'm wondering if the problem is really an incorrect description of the plan. Is it possible to get the modem to report back it's settings? I know it's a Telstra 4G modem and the person I'm trying to help has given me their bill but no matter what I try calling it, it simply won't connect. I've scoured the Telstra website trying to ID the plan, but I'm just going in circles. I have a Telstra Next G modem I've never had an issue with, so I don't understand what I'm doing wrong. I have learnt a few more commands when using the terminal, I suppose that's plus! Anyway, I hope you can help me, thank you for your time. Chris. modinfo sierra filename: /lib/modules/3.5.0-19-generic/kernel/drivers/usb/serial/sierra.ko license:GPL version:v.1.7.16 description:USB Driver for Sierra Wireless USB modems author: Kevin Lloyd, Elina Pasheva, Matthew Safar, Rory Filer srcversion: EAB194D6BFBA8A094A3 alias: usb:v413Cp8133d*dc*dsc*dp*ic*isc*ip* alias: usb:v0F3Dp68A3d*dc*dsc*dp*ic*isc*ip* alias: usb:v0F3Dp68AAd*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p68A3d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p68A2d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6893d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6892d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p6891d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p6890d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p6880d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p685Ad*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6859d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6856d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6855d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6853d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6852d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6851d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6850d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Ed*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Dd*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Cd*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Bd*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Ad*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6839d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6838d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6835d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6834d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6833d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6832d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6822d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6821d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6820d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6816d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6815d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6813d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6812d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6809d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6808d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6805d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6804d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6803d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6802d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0029d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0028d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0027d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0026d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0025d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p0023d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p0301d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0120d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0112d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0021d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0019d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0224d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0024d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0022d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0220d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0020d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0218d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0018d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0017d*dc*dsc*dp*ic*isc*ip* alias: usb:v03F0p1E1Dd*dc*dsc*dp*ic*isc*ip* alias: usb:v03F0p211Dd*dc*dsc*dp*ic*isc*ip* alias: usb:v03F0p1B1Dd*dc*dsc*dp*ic*isc*ip* alias: usb:v0F3Dp0112d*dc*dsc*dp*ic*isc*ip* depends:usbserial intree: Y vermagic: 3.5.0-19-generic SMP mod_unload modversions 686 parm: nmea:NMEA streaming (bool) parm: debug:Debug messages (bool) modinfo sierra_net filename: /lib/modules/3.5.0-19-generic/kernel/drivers/net/usb/sierra_net.ko license:GPL version:v.2.0 description:US
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Can you post the output of "modinfo sierra" and "modinfo sierra_net"? Run those two commands in a terminal window without the surrounding quotes. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Hi, thanks for your advice Tom, sorry for not following protocol with the private/public thing, I'm still learning how it all works. I'm puzzled though, as the only reason I've tried anything new is the Sierra modem doesn't work. It works fine on a Windows PC, but not this Ubuntu machine. As I pointed out earlier, I'm a bit of a novice with the Terminal, but I'm prepared to have a go at anything with a bit of advice. If you were able to give me a clue as to what else to try I'd appreciate it. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Please don't mark bugs as private unless there is confidential information in the bug report. This has already been fixed, as the patches for this are now included in the current released kernels for Ubuntu 12.04 and 12.10. You shouldn't have to do anything with the driver from Sierra Wireless. It should "just work" and be detected automatically when you plug in your usb modem device. If you have previously installed a separate driver (eg. from the Sierra Wireless website), then you will need to uninstall that to revert to the driver included in the kernel. If you run "modinfo sierra" and "modinfo sierra_net" from a Terminal window, you should see the following driver versions: $ modinfo sierra filename: /lib/modules/3.5.0-19-generic/kernel/drivers/usb/serial/sierra.ko license:GPL version:v.1.7.16 description:USB Driver for Sierra Wireless USB modems ... $ modinfo sierra_net filename: /lib/modules/3.5.0-19-generic/kernel/drivers/net/usb/sierra_net.ko license:GPL version:v.2.0 description:USB-to-WWAN Driver for Sierra Wireless modems ... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
** Information type changed from Private to Public -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Sorry I should have added I'm runing Ubuntu 12.10, Linux 3.5.0-19 on an Intel Core 2 Duo E8400, hope that helps! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Hi, I have a similar problem. I have the same modem, unfortunately I've not been able to get the manufactures drivers to work, I don't think I have enough knowledge. I've followed a discription on this page http://www.simonsaysbiz.com/technology/telstra-4g-sierra-aircard-ubuntu- install/. Managed to the get the modem recognised but got lost further on. Still can't connect. While I'm more than happy to give further info, I will need assistance in doing so. Thanks for your help in advance. Chris. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
If it is in the stable 3.2 tree it will eventually come to Precise as an SRU. ** Changed in: linux (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Yep, there it is (in the 3.5 kernel): author Bjørn Mork Tue, 5 Jun 2012 21:18:10 + (21:18 +) committer David S. Miller Wed, 6 Jun 2012 17:40:32 + (10:40 -0700) commit dd03cff23d694cfb0fdae80cb618e7ced05ea696 tree88025350444664bbe7808c8519c3204ba4b57d32 parent 9a43a02648e8414b2a757437820aa928208fc42f net: sierra_net: device IDs for Aircard 320U++ Adding device IDs for Aircard 320U and two other devices found in the out-of-tree version of this driver. Cc: linux at sierrawireless.com Cc: Autif Khan Cc: Tom Cassidy Cc: stable Signed-off-by: Bjørn Mork Acked-by: Greg Kroah-Hartman Signed-off-by: David S. Miller -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
I have found one of these patches in the changelog for the just-released upstream 3.5 kernel: author Tom Cassidy Wed, 6 Jun 2012 07:08:48 + (17:08 +1000) committer Greg Kroah-Hartman Tue, 12 Jun 2012 23:05:59 + (16:05 -0700) commit 19a3dd1575e954e8c004413bee3e12d3962f2525 treeb69ff4a609705f8283c99882f73d9a96a733e47a parent 5bbfa6f427c1d7244a5ee154ab8fa37265a5e049 USB: serial: sierra: Add support for Sierra Wireless AirCard 320U modem Add support for Sierra Wireless AirCard 320U modem Signed-off-by: Tomas Cassidy Cc: stable Signed-off-by: Greg Kroah-Hartman Presumably the other one is in there somewhere too. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Also picked up by Linus' tree. It would be great to get this fixed in a SRU for Precise. https://git.kernel.org/?p=linux/kernel/git/torvalds/linux.git;a=commit;h=19a3dd1575e954e8c004413bee3e12d3962f2525 https://git.kernel.org/?p=linux/kernel/git/torvalds/linux.git;a=commit;h=dd03cff23d694cfb0fdae80cb618e7ced05ea696 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Also in the 3.0-stable tree. https://git.kernel.org/?p=linux/kernel/git/stable/stable- queue.git;a=blob;f=queue-3.0/net-sierra_net-device-ids-for-aircard- 320u.patch;h=3e326ca31d65a718e432d19198d18a1d8d185451;hb=98d7b41dddac2d6f6a9482a0f5592963fd3a6978 https://git.kernel.org/?p=linux/kernel/git/stable/stable- queue.git;a=blob;f=queue-3.0/usb-serial-sierra-add-support-for-sierra- wireless-aircard-320u- modem.patch;h=dc152121bba76df2eccb4acd8985b2776ef3e000;hb=5d6d9a3f464472b5b777484beebf1c54906fd399 ** Tags removed: kernel-bug-exists-upstream ** Tags added: kernel-fixed-upstream-3.0 ** Tags removed: kernel-fixed-upstream-3.0 ** Tags added: kernel-fixed-upstream-v3.0 ** Tags removed: kernel-fixed-upstream-v3.0 ** Tags added: kernel-fixed-upstream -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
The two patches have now arrived in linux-stable. https://git.kernel.org/?p=linux/kernel/git/stable/stable-queue.git;a=blob;f=queue-3.4/net-sierra_net-device-ids-for-aircard-320u.patch;h=c8cdd01ddb3f1cffbf182bd9287e0812194c5f8f;hb=dd070ef8dbc5549ae6c495c36dfa7bc35f31b9e5 https://git.kernel.org/?p=linux/kernel/git/stable/stable-queue.git;a=blob;f=queue-3.4/usb-serial-sierra-add-support-for-sierra-wireless-aircard-320u-modem.patch;h=dc152121bba76df2eccb4acd8985b2776ef3e000;hb=43df34082e2b1a8521da1764ba82e230039f0e9b -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
The two patches required to fix this bug are now in linux-next. http://git.kernel.org/?p=linux/kernel/git/next/linux-next.git;a=commit;h=dd03cff23d694cfb0fdae80cb618e7ced05ea696 http://git.kernel.org/?p=linux/kernel/git/next/linux-next.git;a=commit;h=19a3dd1575e954e8c004413bee3e12d3962f2525 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Note that these patches do not implement the full updated driver from SierraWireless. They only add the new device ID to the existing sierra drivers, so are lacking any new features that are in the latest drivers from SierraWireless. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Relevant patches: http://git.kernel.org/?p=linux/kernel/git/next/linux-next.git;a=commit;h=dd03cff23d694cfb0fdae80cb618e7ced05ea696 http://git.kernel.org/?p=linux/kernel/git/gregkh/usb.git;a=commit;h=19a3dd1575e954e8c004413bee3e12d3962f2525 Greg-KH's commit should appear in linux-next sometime within the next week. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
I've now sent an e-mail to linux-...@vger.kernel.org as per GregKH's instructions on the bugzilla bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
** Changed in: linux Status: Unknown => Invalid ** Changed in: linux Importance: Unknown => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
I sent an e-mail to li...@sierrawireless.com asking if they could submit their latest driver to the linux kernel, but I haven't yet received any response. I've filed a bug upstream on bugzilla.kernel.org at https://bugzilla.kernel.org/show_bug.cgi?id=42830 ** Bug watch added: Linux Kernel Bug Tracker #42830 http://bugzilla.kernel.org/show_bug.cgi?id=42830 ** Also affects: linux via http://bugzilla.kernel.org/show_bug.cgi?id=42830 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Do you know if the manufacturer is working to get the latest drivers upstream? We generally ask bug reporters to first request that the driver be added to the upstream kernel. This can be done by mailing the Linux Kernel Mailing List or opening a bug at bugzilla.kernel.org. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected
Tested with upstream v3.3-rc5 (http://kernel.ubuntu.com/~kernel- ppa/mainline/v3.3-rc5-precise/) and the device still not detected. I can confirm that the updated drivers from Sierra Wireless website work on v3.3-rc5. After installing the updated drivers, the device is detected and a wwan0 interface is created. ** Summary changed: - Sierra Wireless 320U USB-to-WWAN modem is not detected + Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) ** Description changed: I have a Sierra Wireless 320U USB 4G/LTE modem that is not detected when - I plug it in to a USB port. I can get it working in Ubuntu 11.10, but - only by installing the directIP drivers from the manufacturers website - at + I plug it in to a USB port. I can get it working in Ubuntu 11.10 and + precise, but only by installing the directIP drivers from the + manufacturers website at http://mycusthelpadmin.net/SIERRAWIRELESS/_cs/AnswerDetail.aspx?aid=44. The current "sierra" and "sierra_net" drivers in the linux kernel are older than those provided on the manufacturers website. I should also note that "lsusb" reports a different name for the device: Bus 001 Device 010: ID 0f3d:68aa Airprime, Incorporated The device manufacturer page is at http://www.sierrawireless.com/en/productsandservices/AirCard/USBModems/AirCard_320U.aspx and my ISP page for the device is at http://www.telstra.com.au/bigpond- internet/mobile-broadband/bigpond/ ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.2.0-16-generic 3.2.0-16.25 ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6 Uname: Linux 3.2.0-16-generic x86_64 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.91-0ubuntu1 Architecture: amd64 ArecordDevices: - List of CAPTURE Hardware Devices - card 0: Intel [HDA Intel], device 0: ALC888 Analog [ALC888 Analog] -Subdevices: 1/1 -Subdevice #0: subdevice #0 + List of CAPTURE Hardware Devices + card 0: Intel [HDA Intel], device 0: ALC888 Analog [ALC888 Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: ubuntu 3238 F pulseaudio - /dev/snd/controlC0: ubuntu 3238 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: ubuntu 3238 F pulseaudio + /dev/snd/controlC0: ubuntu 3238 F pulseaudio Card0.Amixer.info: - Card hw:0 'Intel'/'HDA Intel at 0xfe8fc000 irq 45' -Mixer name : 'Realtek ALC888' -Components : 'HDA:10ec0888,19daa140,0011' -Controls : 15 -Simple ctrls : 7 + Card hw:0 'Intel'/'HDA Intel at 0xfe8fc000 irq 45' + Mixer name : 'Realtek ALC888' + Components : 'HDA:10ec0888,19daa140,0011' + Controls : 15 + Simple ctrls : 7 Card1.Amixer.info: - Card hw:1 'NVidia'/'HDA NVidia at 0xfcf7c000 irq 19' -Mixer name : 'Nvidia GPU 0b HDMI/DP' -Components : 'HDA:10de000b,10de0101,00100200' -Controls : 24 -Simple ctrls : 4 + Card hw:1 'NVidia'/'HDA NVidia at 0xfcf7c000 irq 19' + Mixer name : 'Nvidia GPU 0b HDMI/DP' + Components : 'HDA:10de000b,10de0101,00100200' + Controls : 24 + Simple ctrls : 4 CasperVersion: 1.304 Date: Fri Feb 17 04:30:20 2012 LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120215) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcEnviron: - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: initrd=/ubninit file=/cdrom/preseed/hostname.seed boot=casper quiet splash -- BOOT_IMAGE=/ubnkern RelatedPackageVersions: - linux-restricted-modules-3.2.0-16-generic N/A - linux-backports-modules-3.2.0-16-generic N/A - linux-firmware1.69 + linux-restricted-modules-3.2.0-16-generic N/A + linux-backports-modules-3.2.0-16-generic N/A + linux-firmware1.69 RfKill: - 0: phy0: Wireless LAN - Soft blocked: no - Hard blocked: no + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 080016 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: NM10 dmi.board.vendor: ZOTAC dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd05/05/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnZOTAC:rnNM10:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To B
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected
Tested with upstream v3.3-rc4 and the device is still not detected. ** Tags removed: kernel-request-3.2.0-17.26 ** Tags added: bot-stop-nagging ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected
Thank you for taking the time to file a bug report on this issue. However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request. We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not. You can update to the latest development kernel by simply running the following commands in a terminal window: sudo apt-get update sudo apt-get upgrade If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released. If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging. Thank you for your help, we really do appreciate it. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: kernel-request-3.2.0-17.26 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected
** Tags removed: needs-upstream-testing ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected
Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.3 kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.3-rc2 fixed the issue, the tag would be: 'kernel-fixed- upstream-v3.3-rc2'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc3-precise/ ** Tags added: needs-upstream-testing ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected
** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 933972] Re: Sierra Wireless 320U USB-to-WWAN modem is not detected
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
