[Bug 938817] Re: blank screen on new laptops
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/938817 Title: blank screen on new laptops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938817/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 938817] Re: blank screen on new laptops
Exactly what Radeon graphics are in this laptop? If it's the new HD7000 series, it is not supported by the version of the open-source driver used in the 3.2 kernel which is used in Ubuntu 12.04 "Precise Pangolin" and you will need to use the proprietary AMD fglrx (Catalyst) driver. Support for the Radeon HD7000 series has just been added to the upstream 3.4 kernel which is currently under development. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/938817 Title: blank screen on new laptops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938817/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 938817] Re: blank screen on new laptops
Thank you for taking the time to file a bug report on this issue. However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request. We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not. You can update to the latest development kernel by simply running the following commands in a terminal window: sudo apt-get update sudo apt-get upgrade If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released. If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging. Thank you for your help, we really do appreciate it. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: kernel-request-3.2.0-18.29 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/938817 Title: blank screen on new laptops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938817/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 938817] Re: blank screen on new laptops
hi brad, i cant do sudo anything or anything on the terminal as I cant even get into ubuntu, i get blank screen after choosing it from grub. I have tried the nomodeset settings etc. No live cds work, ive tried 4 different versions of ubuntu. however today i tried xubuntu 10.10 which seemed to work from live cd, if that would be of any use. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/938817 Title: blank screen on new laptops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938817/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 938817] Re: blank screen on new laptops
Are you able to access the grub menu? This can be done by holding shift after powering the system on. If you can get to the grub menu, can you boot in to recovery mode? There are also some hints at the following wiki that my help capture further debugging information: https://wiki.ubuntu.com/DebuggingKernelBoot ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/938817 Title: blank screen on new laptops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938817/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 938817] Re: blank screen on new laptops
Thank you for taking the time to file a bug report on this issue. However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request. We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not. You can update to the latest development kernel by simply running the following commands in a terminal window: sudo apt-get update sudo apt-get upgrade If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released. If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging. Thank you for your help, we really do appreciate it. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: kernel-request-3.2.0-18.28 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/938817 Title: blank screen on new laptops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938817/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 938817] Re: blank screen on new laptops
Im sorry, it does not boot from live cd, it does not even boot past a blank screen, how am I meant to get any codes or logs at all? The problem is that the grpahics driver is not supported here.. I do not know what else can be done ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Description changed: I have been waiting 3 months now with my new laptop, Ubuntu installs but when I boot into it i get a darn blank screen, i tried doing all the nomodeset switch off etc etc, nothign works! I thaught wubi would be updated by now and kept trying, every time it flops, ive downloaded several cds and get the same problem!!! I don't even know if this problem will be fixed in 12.04 and theres no realistic way for me to run 11.10, no way od updating. I have a HP pavilon G6 Dual core AMD radeon graphics I might be missing something simple, but im not a professional user, just a normal home user who prefers ubuntu over windows + + + Let me re-emphasize, no live CD or versions of ubuntu work (blank + screen), so I can NOT get log files or anything of the sort -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/938817 Title: blank screen on new laptops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938817/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 938817] Re: blank screen on new laptops
Are you able to boot with a Live cd? If so, can you do that and run: apport-collect 938817 Also, have you ever been able to or tried to run earlier versions of Ubuntu? ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Tags added: precise ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/938817 Title: blank screen on new laptops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938817/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 938817] Re: blank screen on new laptops
Sounds like it's more likely to be a kernel or X bug than anything wrong with Wubi itself. ** Project changed: wubi => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/938817 Title: blank screen on new laptops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938817/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
