[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-11-19 Thread Launchpad Bug Tracker
[Expired for simple-scan (Ubuntu) because there has been no activity for
60 days.]

** Changed in: simple-scan (Ubuntu)
   Status: Incomplete => Expired

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Title:
  UMAX Astra 1220U scanner support stopped working

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[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-09-20 Thread Michael Nagel
if the problem arises with scanimage as well, the problem is within the sane 
libraries/drivers.
please take this to the sane-devel mailing list: 
http://lists.alioth.debian.org/mailman/listinfo/sane-devel
that is probably the only place where this can be solved...

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Title:
  UMAX Astra 1220U scanner support stopped working

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[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-09-17 Thread Mathieu L BOUCHARD
I tried it again with something that contained colour (yesterday's test
was nearly a black-and-white sheet) and now I see that the large
diagonal stripes also have wrong colours. The first triangle at the top
has correct colors, but as the sheared pixels wrap around, they seem to
have suffered large hue shifts, which is probably the result of making
each pixel out of two different neighbouring pixels while confusing
R,G,B channels.

I also just tried the «scanimage» command (from sane-utils) for the
first time and it has the same problem.

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Title:
  UMAX Astra 1220U scanner support stopped working

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[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-09-17 Thread Mathieu L BOUCHARD
The problem that I have is not that the scanner is not detected. I might
have had that problem long ago but I didn't report it and don't remember
it. The problem I reported in the description of this bug is really that
the pixels scanned are improperly aligned (sometimes called a Shear
transformation). This is the kind of problem that happens when the
number of columns of the image is not counted correctly, such that the
driver and the device disagree on that number but are oblivious about
it. The slope of 1/3 I get means that the driver's image is missing 3
columns compared to what the scanner provides.

Yesterday, I plugged that scanner again for the first time since March
(which is why I only reply now) and then I realised that the problem
happens in 300 dpi, and something worse (lower slope) happens with 600
dpi, but 150 dpi is fine.

The shear is also accompanied by a color offset problem but I didn't
measure it and I suppose that it might be another consequence of the
same bug.

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Title:
  UMAX Astra 1220U scanner support stopped working

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[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-07-27 Thread Michael Nagel
this does not seem to be isolated to simple scan/ubuntu.
please check how the following discussion evolves.
http://lists.alioth.debian.org/pipermail/sane-devel/2012-July/030088.html
i encourage you to participate in the upstream discussion.
more results will be achieved there than in this ticket.

best regards

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Title:
  UMAX Astra 1220U scanner support stopped working

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[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-06-11 Thread Harm Bathoorn
I can affirm the same problem with a umax 1220U. Using xsane it works fine, be 
it that in xsane colour management needs to be turned off in "preferences". If 
not the scanner will scan but throws an error. thus: "lcms: Error #12288; File 
not found". Multiple times.
The xsane result is fine in both cases though.

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Title:
  UMAX Astra 1220U scanner support stopped working

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[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-04-17 Thread Michael Nagel
==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to "Incomplete", so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

** Changed in: simple-scan (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  UMAX Astra 1220U scanner support stopped working

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[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-04-16 Thread Louis
I also have this issue. It seems that xsane and simple-scan are not able
to make my UMAX 1220U move it's light/scanner... The scanner is
recognized, but scanning is a no go.

Thanks,

** Changed in: simple-scan (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  UMAX Astra 1220U scanner support stopped working

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[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-03-20 Thread Michael Nagel
Please try to scan using xsane / gimp for scanning. If that fails as
well, the issue is not within simple-scan.

Thanks in advance.

** Changed in: simple-scan (Ubuntu)
   Status: New => Incomplete

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Title:
  UMAX Astra 1220U scanner support stopped working

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[Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-03-12 Thread Fabio Marconi
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers. You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this
bug as a bug in simple-scan.

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://help.ubuntu.com/community/ReportingBugs.

** Package changed: ubuntu => simple-scan (Ubuntu)

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Title:
  UMAX Astra 1220U scanner support stopped working

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