[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-05-07 Thread JFK
FIXED with:
Installation of package:  brother-cups-wrapper-laser
Reinstalled Printer
Selected driver "MFC8860DN"
Seems to work fine.

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-04-11 Thread Till Kamppeter
Can everyone who had this bug test the newest cups-filters package on my
PPA:

https://launchpad.net/~till-kamppeter/+archive/ppa

Please follow the instructions under the link above and update your
system. You should get cups-filters_1.0.15-0bzr1~ppa1, if not, update
again some time later.

This package does not change or improve anything concerning your
situation, but it is a regression test. We want to make sure that our
fix for bug 977912 does not break anything.

Thank you in advance.

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-20 Thread cliddell
I think your printer is even more broken that we thought!

At some point, someone is going to have to tell Brother their Postscript
is broken!

But given that this is clearly a different issue, I think it would be
best if you opened a new bug to track this new problem.

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-20 Thread Bruce Stough
I updated my system to cups-filters 1.0.6, and found that I could print
a text file from gedit.

However, I found that there appears to be a problem printing a .pdf from
Document Viewer 3.3.92.  When I attempted to print the first page of the
attached file to my DCP-7020, it came out fine.  But when I tried the
same thing to the MFC-8680DN, it printed the text for the first page,
but not the picture.  It also printed the following error message:

ERROR:
undefined
OFFENDING COMMAND:
TP.
STACK:
-mark-
-mark-
-mark-

Any ideas?

Thanks!

Bruce

** Attachment added: "ZLogManual.pdf"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/93/+attachment/2905635/+files/ZLogManual.pdf

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-20 Thread Launchpad Bug Tracker
This bug was fixed in the package cups-filters - 1.0.6-0bzr1

---
cups-filters (1.0.6-0bzr1) precise; urgency=low

  * New upstream release
 - cups-filters 1.0.6 release
 - pdftops: Additional workaround for a bug in the PostsSript interpreters
   of Brother printers, calling Ghostscript with special command line
   options (LP: #93).
 - pdftopdf: Correct handling of PJL output and page_log messages on
   native PDF printers and on printers using a driver after pdftopdf
   (including PostScript printers).
 - texttopdf: Full fontconfig support, several bug fixes and improvements
   to make the output work on more different PDF interpreters, including
   built-in interpreters in printers.
 - Fixed cupsfilters.drv PPD generator and rastertopclx filter to make the
   supported HP DesignJet printers actually work.
 - parallel backend: Use same method as CUPS to overcome infinite loop
   on side channel errors (LP: #936647, CUPS STR #4044).
 - "make clean" and "make distclesn" work also correctly now when called
   repeatedly (Closes: #663564).
 -- Till KamppeterTue, 20 Mar 2012 12:34:56 +0100

** Changed in: cups-filters (Ubuntu)
   Status: Fix Committed => Fix Released

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-20 Thread Till Kamppeter
I have upstream-released cups-filters 1.0.6 now and packaged it for
Debian and Ubuntu. It will soon get available (and for sure be part of
Precise beta2). This contains the remaining part for the fix of this
bug.

Thanks again everyone for the great work on solving this problem.

** Changed in: cups-filters (Ubuntu)
   Status: In Progress => Fix Committed

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-20 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/ghostscript

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-20 Thread Till Kamppeter
Bruce, OK, thanks. This means that the fixes done so far (especially
also the one in Ghostscript) are correct, but today's fix on cups-
filters (1.0.6) is required. I will upload it soon. In addition, you
need an original PPD file from Brother (BR-Script). We ship these PPDs
for many Brother printers with Ubuntu.

Chris, thank you very much for your work on finding workarounds for
Brother's PostScript interpreter bugs. It is all working now.

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Bruce Stough
Chris,

Both files print correctly, both when sent using lpr -oraw and when
piped directly to the usb device.   Also, they transfer to the printer
in around 12 seconds, rather than the 65 seconds I was seeing before.

Bruce

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread cliddell
Bruce,

Can you try sending these two tests to your printer, please?

http://www.ghostscript.com/~chrisl/printout2-1-pjl.ps
http://www.ghostscript.com/~chrisl/printout2-2-pjl.ps

Let us know the results.

Thanks,

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Bruce Stough
Ok, this is with CompressPages=false.

Bruce

** Attachment added: "printout2.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/93/+attachment/2900312/+files/printout2.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Till Kamppeter
And here is also my corrected one.

** Attachment added: "printout2.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/93/+attachment/2900324/+files/printout2.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread cliddell
Thanks, but I made a mistake, sorry, I meant:

pdf2ps -dCompressPages=false -dCompressFonts=false -dNoT3CCITT
-dEncodeMonoImages=false printout printout2.ps


It's been a long day.

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Till Kamppeter
Chris, here we go ...

** Attachment added: "printout2.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/93/+attachment/2900142/+files/printout2.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Bruce Stough
I am attaching my result.

Bruce

** Attachment added: "printout2.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/93/+attachment/2900130/+files/printout2.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread cliddell
Bruce or Till,

Can you post the Postscript you get when you do:
pdf2ps -dCompressPages=true -dCompressFonts=false -dNoT3CCITT 
-dEncodeMonoImages=false printout printout2.ps

Thanks,

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Bruce Stough
My printer is connected through USB, so I used the method from comment
#56.   Once I bothered to turn the printer on, I found it under
/dev/usb/lp0.  When I send the files to the printer using cat ..., in
both cases it took 65 seconds to transfer.  I did not see the keyring
warning.  Neither file printed anything, until four minutes later, when
the ERROR: invalidaccess message came out again.  This was just like
using the lpr -oraw method.

Bruce

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Till Kamppeter
Bruce, if your printer is on USB, you should be able to find its device
file via

sudo usb_printerid /dev/usb/lp0
sudo usb_printerid /dev/usb/lp1
...

and then print unfiltered with a commands like

sudo -s
cat file.ps > /dev/usb/lp0
exit

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Till Kamppeter
Bruce, if your printer is connected via network, you can also send the
jobs via "nc" (package netcat-openbsd):

nc -w1  9100 < file.ps

Please try ehether this works.

Using Abiword for printing the original text file works because Abiword
uses a different method to generate print jobs.

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Bruce Stough
I verified that after this morning's updates I now have ghostscript 9.05
~dfsg-0ubuntu3 installed.

I ran your suggested commands to create a local copy of printout1 and
printout2, and also downloaded the posted versions.  I sent all four
files to the printer using lpr with -oraw.  In all cases the printer
activity light blinked for around a minute, but no printing was done.
Each time I issued the lpr command, I got the following warning :

WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-
vNebUc/pkcs11: No such file or directory

Strangely, after about four minutes, the printer printed the following
warning:

ERROR:
invalidaccess
OFFENDING COMMAND:
length
STACK:

I tried printing the original text file from gedit, and got the familiar
page header and faint dots and dashes.

According to the package manager, I have cups-filters version 1.0.5-1.
Is this right?

I tried powering the printer down and up in case it had gotten confused
from the printout1.ps, and then sent printout2.ps to it again.  The
status light blinked for 65 seconds.  Again, the error message above was
printed after about four minutes from the point the file transfer was
complete.  I have the feeling that the microcode got lost, and kept
going until some resource (stack space?) was exhausted.

Finally, I opened the text file with abiword and printed it.  The file
transfer took 20 seconds and printed out correctly.  I don't know what
internal formats were involved.

Let me know if I can try something else.

Bruce

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Till Kamppeter
Additional Ghostscript command line parameters to let the Ghostscript
patch being used are added now in the pcftops filter in the upstream
repository of cups-filters.

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Till Kamppeter
To test the patched Ghostscript, take the printout file from comment #5
and run the following to commands:

pdf2ps printout printout1.ps
pdf2ps -dNoT3CCITT -dEncodeMonoImages=false printout printout2.ps

Send botth resulting PostScript files to the printer, unfiltered.
printout1.ps will not print correctly, but printout2.ps should do.

I attach my printout1.ps and printout2.ps, so you can even test before
the new Ghostscript hits the mirrors.

** Attachment added: "printout1.ps - Will not print correctly"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/93/+attachment/2896620/+files/printout1.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Till Kamppeter
** Attachment added: "printout2.ps - Should print correctly"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/93/+attachment/2896621/+files/printout2.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Launchpad Bug Tracker
This bug was fixed in the package ghostscript - 9.05~dfsg-0ubuntu3

---
ghostscript (9.05~dfsg-0ubuntu3) precise; urgency=low

  * debian/patches/020120319-d6f83df-ps2write-not3ccitt-option.patch: Added
option to let Ghostscript's "ps2write" output device not compress images
and bitmap glyphs with CCITTFax filter. The CCITTFax decoder in Brother's
PostScript printers is broken (LP: #93).
 -- Till KamppeterMon, 19 Mar 2012 11:45:13 +0100

** Changed in: ghostscript (Ubuntu)
   Status: Fix Committed => Fix Released

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Till Kamppeter
The Ghostscript part is done now. I have applied the patch from
Ghostscript upstream and uploaded the new Ghostscript package to
Precise: ghostscript_9.05~dfsg-0ubuntu3.


** Changed in: ghostscript (Ubuntu)
   Status: In Progress => Fix Committed

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-19 Thread Till Kamppeter
I got the needed patch from the Ghostscript upstream developers. The
fixed packages for Precise (Ghostscript, cups-filters) are on their way.

** Package changed: cups (Ubuntu) => cups-filters (Ubuntu)

** Changed in: cups-filters (Ubuntu)
   Status: Triaged => In Progress

** Changed in: ghostscript (Ubuntu)
   Status: Triaged => In Progress

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-18 Thread cliddell
Till,

Well, it's Ken that's going to have to make the change, so it's
dependent on him - I'll pass on the request.

The CUPS (or whatever) change will be adding an extra option to the
Ghostscript command line, for these printers only - once again, we don't
want to slow down good printers to work around a buggy one.

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-18 Thread Till Kamppeter
Chris, could you provide me the needed Ghostscript patch and the
instructions for the CUPS change before Wednesday so that the fix makes
it into Ubuntu Precise 12.04 beta2? Thanks.

** Also affects: ghostscript (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: cups (Ubuntu)
   Status: Incomplete => Triaged

** Changed in: ghostscript (Ubuntu)
   Status: New => Triaged

** Changed in: cups (Ubuntu)
   Importance: Undecided => High

** Changed in: ghostscript (Ubuntu)
   Importance: Undecided => High

** Changed in: cups (Ubuntu)
Milestone: None => ubuntu-12.04-beta-2

** Changed in: ghostscript (Ubuntu)
Milestone: None => ubuntu-12.04-beta-2

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Title:
  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-18 Thread cliddell
Bruce,

That is, indeed, progress.

The good news is that we now know exactly where the problem lies, and
what we can do work around it. The less good news is that there is no
way to achieve that without patching Ghostscript and the CUPS workflow.

I believe (although it's not my area of responsibility) that the
Ghostscript changes are pretty straightforward, so should not take long
to implement - once done, we'll let Till know what he needs to do in
CUPS to make this work.


Bruce and Richard, thanks again for your patience and help tracking this
down!

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-17 Thread Bruce Stough
Chris,

I sent both files to my printer, and both printed out just fine.

This seems like progress!

Bruce

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-17 Thread cliddell
Hi Guys,

As promised, more tests to try.

This file is made from the original PDF attached above, nothing has been
cut out or modified in the *page content*. The Postscript differences as
described:

First has the glyph bitmaps uncompressed:
http://www.ghostscript.com/~chrisl/nocompression.ps

Second has the glyph bitmaps RLE compessed:
http://www.ghostscript.com/~chrisl/rle.ps

If you can send those to your printer(s), and post the results please.

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread cliddell
Bruce,

Woohoo! Finally, some progress! The garbled third character in brother-
nofont-04.ps was the one with the naked binary, so the binary data
probably got mangled en-route to the printer. And brother-
npfont-04-nobin.ps only had the two characters in it.

*So*, it looks like the problem is with the CCITT Group4 FAX decode
filter on the printer - that's a Postscript compression filter tailored
to monochrome image data.

I'm going to ask my coleague to do a quick hack in the ps2write code so
we can produce a test case from the original PDF above, but not using
that the problem compression code. Hopefully I'll have that test for you
tomorrow.

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread Bruce Stough
Chris, thanks for pointing out the instructions.  I should have figured
something like that.

When I printed brother-nofont-04.ps, I got a line of characters about
half way down the page.  The first two characters were large "A's, about
60mm high.  The third character was garbled, but appeared to be an
attempt at an 'A'.  There were no little dots or dashes.

When I printed brother-npfont-04-nobin.ps, I got a similar row half way
down the page, but only the first two 'A's showed up.  The line was
blank where the garbled letter was on the other file.

Bruce

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread cliddell
Richard (or anyone else interested),

It seems astonishing that these *basic* Postscript capabilities are this
buggy on the printer!

Anyway, by way of another elimination:
http://www.ghostscript.com/~chrisl/brother-nofont-04.ps

On a *functional* Postscript interpreter, that prints 3 "A" characters
across the centre of the page - these are just bitmaps, they are not
contained in a font of any kind. What they have is three different ways
of storing the data. I'm trying to eliminate the various data filters
available in Postscript as being the source of the problem.

NOTE: there is bare binary data in this file, and that can sometimes cause 
problems with communication channels, if that proves to be the case and you get 
an error from the printer, please try this one:
http://www.ghostscript.com/~chrisl/brother-nofont-04-nobin.ps

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread Richard Coward
Chris,

nofont-03 gives me 4 short horizontal lines.  2 about 2/3 way down the
page in the centre (8cm apart). Two at bottom of sheet on the left same
distance apart.

Richard

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread Bruce Stough
Please let me know how to queue these files directly to the printer.
When I open t3font-03 with Document Viewer and try to print it, I get
four pages of faint dots and dashes.  I am afraid, however, that the
file is being modified by Document Viewer.

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread cliddell
Bruce,

See comment #10 from Till.

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread cliddell
Richard,

Can you try this one:
http://www.ghostscript.com/~chrisl/brother-nofont-03.ps

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread icb410
I get the same thing as Richard (#33)

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread Richard Coward
Hi Bruce,

I've been using:
nc -w1 ip_address_of_printer 9100 < brother-t3font-03.ps

Doc viewer gives me 3 pages or dots and dashes, nc gives me the output
in #33

Richard

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread Richard Coward
Hi Chris,

I get
ERROR NAME;
   undefined
COMMAND;
   image
OPERAND STACK;
   --dicttype--
  --savetype--


on a grey background with #32.

Richard

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread cliddell
That is very odd. I flipped the A glyph bit map upside down, so I would
have expected *some* difference to appear.

Two things: has anyone thought to take this up with Brother? *Loads* of
other interpreters work just fine with this Postscript, and whilst we're
willing accept the problem is with the Postscript, it would probably be
much quicker for Brother to track down that problem than for us.


Anyway, second thing is another test - this has the "A" bitmap drawn *outside* 
the font as well - it should be very obvious.

http://www.ghostscript.com/~chrisl/brother-t3font-03.ps

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread icb410
Looks the same. No A's just _ _ triangle square

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread cliddell
Hi,

Thanks! It looks like I uploaded the wrong job, hence the second one
giving an error.

But the fact that we can reproduce the problem with my entirely hand-
coded Postscript is good - that will be much easier to experiment with.

We've shown the problem is with Type 3 glyphs with image masks in them,
so we're narrowing down the problem.

So, here's the second experiment:
http://www.ghostscript.com/~chrisl/brother-t3font-02.ps

Again, we're looking for the numbered lines with "A", trangle glyph and
square glyph.

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread icb410
Hi,

Just tried printing the above files(#28), In the first
(brother-t3-font-01.ps), I get a mostly empty page with two lines at the
bottom (1:) and (2:) and 3 repeats of _ _ triangleglyph squareglyph

The second file gives two pages, the first is blank except for the gedit
header. The second does not have the header, but the following text:

ERROR:
undefined
OFFENDING COMMAND:
image
STACK:
--nostringval--
-mark-
-mark-
-mark-
-mark-

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-16 Thread cliddell
Bruce,

The PDF contains a CIDFont which, when coverted via Ghostscript's
ps2write device is converted in one (or more) Type 3 fonts - this is
because, as the name suggests, ps2write outputs Level 2 Postscript, and
CIDFonts are a Level 3 feature. I would assume that the PS the mail
client emitted was Level 3, and thus could safely include CIDFonts, *or*
handled the lack CIDFont support in a different manner.

It does *seem* that the Brother printer has a problem the Type 3 font
we're generating.


So, here are a couple more test jobs for anyone willing to try:

First is a much more basic Type 3 font test - this is basically to make sure 
that the Brother printer is handling Type 3 fonts at all (if not, we're in a 
*lot* of trouble). This should print two numbered lines with an "A", a triangle 
and square repeated a few times. Please tell us the the results you get with it:
http://www.ghostscript.com/~chrisl/brother-t3font-01.ps

Second is a cut down version of the original test job, with only an upper case 
"J" character at the bottom left. I expect either a blank file, or a few pixels 
of the glyph to be visible. Debugging with the smaller file will be easier, but 
I want to make sure the smaller file still goes wrong before experimenting with 
it:
http://www.ghostscript.com/~chrisl/printout-uncompressed-01.ps

NOTE: I think I have all the printer specific runes correct, but I may
have made a mistake, so if the printer barfs on either, please note the
error, and post it here.

Thanks,

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread Bruce Stough
For what it is worth, I just needed to print out an email.  I had the
mail reader print to a .pdf file, and then sent it to the printer using
Document Viewer 3.3.90.  The result was one horizontal line and dots and
dashes, although it looked fine in Document Viewer.  I went back and had
the mail reader print to a .ps file.  I printed the .ps file, and it
came out fine.  I am attaching the .pdf file.

I had upgraded my system earlier this morning.

** Attachment added: "darchei.sch.pdf"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2877259/+files/darchei.sch.pdf

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
Folks,

I ran out of time today, but I will have some more tests to try
tomorrow.

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread Bruce Stough
I did the steps in section 6, and am attaching the output from
/tmp/printout.ps.  The file looked fine using gv.  When sent to the
printer, I could see the page header and the ususal faint dots and
dashes.

** Attachment added: "printout.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2877091/+files/printout.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread icb410
Yep... the header was present in all of them. I have the same issue
printing from Geany, though the only thing not lines and dashes are the
header box and side line for the line numbers. I'll attach that printout
in case that helps with anything.

Ian

** Attachment added: "Printout from Geany"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2876419/+files/printout.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
Ian,

Thanks. And thanks for the clarification about sending the file - I'm
not doubting your testing, I'm just *stunned* by these results!


Can you just confirm that in *all* these tests so far the "header" part ("File: 
/home/bruce" etc, and the horizontal rule) has bee present in all of them.

Thanks,
Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
And a second method of disabling the glyph cache..

Please try this one, too.

** Attachment added: "printout-uncompressed-nocache-02.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2875899/+files/printout-uncompressed-nocache-02.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
Ian,

Can we just clarify what you meant when you said:
"All of them printed out 2 pages on my HL5250DN printer using the 
Brother-HL-5250DN BR-Script3 driver."


There should not be any "driver" involved, these Postscript files should be 
streamed directly to the printer. I just want to make sure you didn't open them 
in evince (or similar) and print from there.

Thanks,

Chris

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread icb410
Neither nocache file worked (got dots and dashes).

I used the following commands to test:
 lpr -P Brother-HL-5250DN-series -oraw 
Downloads/printout-uncompressed-nocache-02.ps

I guess the -oraw ignores the ppd file and sends it unfiltered... sorry
for not really understanding what I was doing.

Ian

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
Ian,

Still guessing here (this is possibly going to be *much* harder to track
down than the previous one).

This *should* disable the font glyph cache, so please try this
file..

Thanks,

Chris


** Attachment added: "printout-uncompressed-nocache.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2875813/+files/printout-uncompressed-nocache.ps

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread icb410
None of them worked. #2 and #5 had the header and no text or weird
dots/dashes. The others all had the same dots/dashes. All of them
printed out 2 pages on my HL5250DN printer using the Brother-HL-5250DN
BR-Script3 driver.

Ian

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread Till Kamppeter
icb410, can you also follow all the instructions (especially test the
sample files) which me and Chris (cliddell) have posted here? Thanks.

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread Till Kamppeter
icb410, we need especially if you do the tests of the attached sample
files, as described in comment #10.

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
** Attachment added: "printout-uncompressed-04.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2874469/+files/printout-uncompressed-04.ps

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
** Attachment added: "printout-uncompressed-05.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2874471/+files/printout-uncompressed-05.ps

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
** Attachment added: "printout-uncompressed-03.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2874468/+files/printout-uncompressed-03.ps

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
** Attachment added: "printout-uncompressed-02.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2874467/+files/printout-uncompressed-02.ps

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
** Attachment added: "printout-uncompressed-01.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2874466/+files/printout-uncompressed-01.ps

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread cliddell
Bruce (or anyone else with the problem),

We *think* it might be a problem Type 3 fonts. I'm going to attach five
modifed Postscript files to this bug, please use the command mentioned
above:

lpr -P MFC-8680DN -oraw printout-uncompress-.ps

to send each directly to the printer.

Please tell us which, if any, work as expected. NOTE: please run them
all (even if you hit one that works) - there are several possible
sources for this problem (if it's what we think it might be), and
knowing which combination of changes works or not *might* help us narrow
down where the fix should happen.

Chris

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread Till Kamppeter
Chris, now I have modified the pdftops CUPS filter to add
"-dCompressPages=false -dCompressFonts=false" to the Ghostscript command
line and attached the resulting PostScript which would go to the printer
under that condition.

** Attachment added: "printout-uncompressed.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2874265/+files/printout-uncompressed.ps

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread Till Kamppeter
Chris, I have attached a file now resulting from printing Bruce's PDF
file from comment #5 through a CUPS queue, using a Brother BR-Script PPD
on Precise and printing the result into a file, like the "test" queue
from comment #6. So this file should contain the exact data which gets
sent to the printer.

Bruce, please still follow the instructions of comment #6.

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread Till Kamppeter
** Attachment added: "printout.ps"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2874243/+files/printout.ps

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-15 Thread Till Kamppeter
Please make a clone of your print queue which prints into a file

cupsctl FileDevice=yes
lpadmin -p test -E -v file:/tmp/printout.ps -P /etc/cups/ppd/MFC-8680DN.ppd

Then print to this printer (test), run

chmod 777 /tmp/printout.ps

and attach /tmp/printout.ps

If you view /tmp/printout.ps on the screen via

gv /tmp/printout.ps

(run "sudo apt-get install gv" if needed) is the text readable?

Send /tmp/printout.ps to the printer unfiltered:

lpr -P MFC-8680DN -oraw /tmp/printout.ps

Does it come out correctly?


** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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  12.04 Beta 1: Brother MFC8680DN cannot print text file

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-14 Thread Bruce Stough
Sorry, I missed that.  I am attaching the captured print file.  I was
able to view this correctly under Document Viewer 3.3.90, but when sent
to the printer it only prints the page header and the familar faint dots
and dashes.  The file command shows it to be PDF version 1.5.

** Attachment added: "printout"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2873490/+files/printout

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-14 Thread Till Kamppeter
Please follow also the instructions of the section "Capturing print job
data" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks.

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-14 Thread Bruce Stough
I have attached a scan of the bad print output from my MFC8680DN printer
and the cups error log.

** Attachment added: "print.problem.bmp"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2872749/+files/print.problem.bmp

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-14 Thread Bruce Stough
** Attachment added: "error_log"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/93/+attachment/2872758/+files/error_log

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[Bug 955553] Re: 12.04 Beta 1: Brother MFC8680DN cannot print text file

2012-03-14 Thread Bruce Stough
** Attachment added: "The cups log from the print attempt"
   https://bugs.launchpad.net/bugs/93/+attachment/2872729/+files/error_log

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