[Bug 966248] Re: USB3.0 Ports Not Working

2012-07-31 Thread Pink Ink
My external harddisk is still not recognised at the USB3.0 port, but works fine 
at the USB2.0 port.
(please see my post #9 at Question 175839, 
https://answers.launchpad.net/ubuntu/+source/util-linux/+question/175839)

There are some similar/related bugs which have the stati "open", "incomplete" 
and "confirmed".
Maybe having only one Bug for the common problem "USB3.0 Ports Not Working 
because of Timeout while waiting for a slot" would be an idea.
The other bugs could then be marked as duplicates.

Similar:
Question #175839: Ubuntu 11.04 not recognizing usb 3.0 device
Bug #775543: 1033:0194 xhci_hcd: Timeout while waiting for a slot - Issue with 
USB3 hard disk on 11.04 x86_64
Bug #843764: Oneiric current, USB 3 capable External Box with a 3.5 sata disk 
inside doesn't work when attached to USB 3 port, works perfect on USB 2 port. 
AsRock 880GMH/USB3 motherboard
Bug #966248: USB3.0 Ports Not Working

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Title:
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[Bug 966248] Re: USB3.0 Ports Not Working

2012-07-16 Thread Joseph Salisbury
** Tags removed: performing-bisect

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-07-04 Thread Xt8088
I'm noticing that on my Dell Vostro 3550, the USB3 ports don't seem to
work well.

For instance my wireless mouse has a couple of feet of range instead of
the 15 feet it gets on the same computer plugged into the USB2 port.
Likewise my USB modem will not be recognized on the USB3 ports.  The
modem worked under 11.04 and 11.10 although the mouse issue was the
same.

Any ideas?

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Title:
  USB3.0 Ports Not Working

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Re: [Bug 966248] Re: USB3.0 Ports Not Working

2012-06-19 Thread Dmitrijs Ledkovs
On 19/06/12 23:38, Pink Ink wrote:
> There is a very similar bug here:
> "xhci_hcd: Timeout while waiting for a slot - Issue with USB3 hard disk on 
> 11.04 x86_64"
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543
> (can I link these bugs together somehow?)
> 

adding relationships between bugs is a feature that is being worked on
(e.g. blocks, follow, related, etc)

So apart from this comment, no not really.

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Dmitrijs.

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-19 Thread Pink Ink
There is a very similar bug here:
"xhci_hcd: Timeout while waiting for a slot - Issue with USB3 hard disk on 
11.04 x86_64"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543
(can I link these bugs together somehow?)

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  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-06 Thread Dmitrijs Ledkovs
Solomon Otoo, how long have you waited for the drive to appear? Can you
please wait for like 120 seconds, and see if the drive appears then?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-06 Thread Dmitrijs Ledkovs
It takes 47s to discover my USB3.0 hdd attached usb drives. Bisect
inconclusive.

** Description changed:

  The computer has 4 usb ports. 3 of them are usb3 and one is a usb/esata.
  The three usb3.0 ports used to work in 11.10. Now only the usb/esata
  port works properly.
  
  When I plug in flash drive into one of the usb3.0 ports, nothing
  happens. Same thing occurs with an external hard drive. My phone is able
  to charge through the usb3.0 ports so they are at least getting power.
  
  Please let me know what other information you need.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-20-generic 3.2.0-20.32
  ProcVersionSignature: Ubuntu 3.2.0-20.32-generic 3.2.12
  Uname: Linux 3.2.0-20-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.95-0ubuntu1
  Architecture: amd64
  Date: Tue Mar 27 08:51:44 2012
  HibernationDevice: RESUME=UUID=e80e96e7-91b9-472d-adfb-ee412443bff5
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
  MachineType: Dell Inc. Vostro 3555
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic 
root=UUID=4e37d663-7cc1-4bdb-9246-20f135cb4013 ro quiet splash vt.handoff=7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A04
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA04:bd10/24/2011:svnDellInc.:pnVostro3555:pvrNotSpecified:rvnDellInc.:rn:rvrA04:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro 3555
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.
  
  Bisect:
  3.2.0-25.40   3.2.18
  3.2.0-24.38hyperv13.2.16
  3.2.0-24.39   3.2.16
  3.2.0-24.38   3.2.16
  3.2.0-24.37   3.2.14
  P 3.2.0-23.36 3.2.14
  P 3.2.0-22.35 3.2.14
  3.2.0-21.34   3.2.13
  3.2.0-20.33   3.2.12
- 3.2.0-20.32   3.2.12
+ P 3.2.0-20.32 3.2.12
  3.2.0-19.31   3.2.12
  3.2.0-19.30   3.2.11
  3.2.0-18.29   3.2.9
  3.2.0-18.28   3.2.9
  3.2.0-17.27   3.2.6
  3.2.0-17.26   3.2.6
  3.2.0-16.25   3.2.6
  3.2.0-15.24   3.2.5
  3.2.0-14.23   3.2.3
  3.2.0-13.22   3.2.2
  3.2.0-12.21   3.2.2
  3.2.0-12.20   3.2.2
  3.2.0-11.19   3.2.1
  3.2.0-10.18   3.2.1
  3.2.0-10.17   3.2.1
  3.2.0-9.163.2.1
  3.2.0-8.153.2.0
  P 3.2.0-8.14  3.2.0

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-06 Thread Dmitrijs Ledkovs
It takes significant amount of time for 3.0usb device to come up. (very
unscientific).

** Description changed:

  The computer has 4 usb ports. 3 of them are usb3 and one is a usb/esata.
  The three usb3.0 ports used to work in 11.10. Now only the usb/esata
  port works properly.
  
  When I plug in flash drive into one of the usb3.0 ports, nothing
  happens. Same thing occurs with an external hard drive. My phone is able
  to charge through the usb3.0 ports so they are at least getting power.
  
  Please let me know what other information you need.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-20-generic 3.2.0-20.32
  ProcVersionSignature: Ubuntu 3.2.0-20.32-generic 3.2.12
  Uname: Linux 3.2.0-20-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.95-0ubuntu1
  Architecture: amd64
  Date: Tue Mar 27 08:51:44 2012
  HibernationDevice: RESUME=UUID=e80e96e7-91b9-472d-adfb-ee412443bff5
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
  MachineType: Dell Inc. Vostro 3555
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic 
root=UUID=4e37d663-7cc1-4bdb-9246-20f135cb4013 ro quiet splash vt.handoff=7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A04
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA04:bd10/24/2011:svnDellInc.:pnVostro3555:pvrNotSpecified:rvnDellInc.:rn:rvrA04:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro 3555
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.
  
  Bisect:
  3.2.0-25.40   3.2.18
  3.2.0-24.38hyperv13.2.16
  3.2.0-24.39   3.2.16
  3.2.0-24.38   3.2.16
  3.2.0-24.37   3.2.14
- 3.2.0-23.36   3.2.14
+ P 3.2.0-23.36 3.2.14
  P 3.2.0-22.35 3.2.14
  3.2.0-21.34   3.2.13
  3.2.0-20.33   3.2.12
  3.2.0-20.32   3.2.12
  3.2.0-19.31   3.2.12
  3.2.0-19.30   3.2.11
  3.2.0-18.29   3.2.9
  3.2.0-18.28   3.2.9
  3.2.0-17.27   3.2.6
  3.2.0-17.26   3.2.6
  3.2.0-16.25   3.2.6
  3.2.0-15.24   3.2.5
  3.2.0-14.23   3.2.3
  3.2.0-13.22   3.2.2
  3.2.0-12.21   3.2.2
  3.2.0-12.20   3.2.2
  3.2.0-11.19   3.2.1
  3.2.0-10.18   3.2.1
  3.2.0-10.17   3.2.1
  3.2.0-9.163.2.1
  3.2.0-8.153.2.0
  P 3.2.0-8.14  3.2.0

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-06 Thread Dmitrijs Ledkovs
** Description changed:

  The computer has 4 usb ports. 3 of them are usb3 and one is a usb/esata.
  The three usb3.0 ports used to work in 11.10. Now only the usb/esata
  port works properly.
  
  When I plug in flash drive into one of the usb3.0 ports, nothing
  happens. Same thing occurs with an external hard drive. My phone is able
  to charge through the usb3.0 ports so they are at least getting power.
  
  Please let me know what other information you need.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-20-generic 3.2.0-20.32
  ProcVersionSignature: Ubuntu 3.2.0-20.32-generic 3.2.12
  Uname: Linux 3.2.0-20-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.95-0ubuntu1
  Architecture: amd64
  Date: Tue Mar 27 08:51:44 2012
  HibernationDevice: RESUME=UUID=e80e96e7-91b9-472d-adfb-ee412443bff5
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
  MachineType: Dell Inc. Vostro 3555
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic 
root=UUID=4e37d663-7cc1-4bdb-9246-20f135cb4013 ro quiet splash vt.handoff=7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A04
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA04:bd10/24/2011:svnDellInc.:pnVostro3555:pvrNotSpecified:rvnDellInc.:rn:rvrA04:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro 3555
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.
  
  Bisect:
  3.2.0-25.40   3.2.18
  3.2.0-24.38hyperv13.2.16
  3.2.0-24.39   3.2.16
  3.2.0-24.38   3.2.16
  3.2.0-24.37   3.2.14
  3.2.0-23.36   3.2.14
- 3.2.0-22.35   3.2.14
+ P 3.2.0-22.35 3.2.14
  3.2.0-21.34   3.2.13
  3.2.0-20.33   3.2.12
  3.2.0-20.32   3.2.12
  3.2.0-19.31   3.2.12
  3.2.0-19.30   3.2.11
  3.2.0-18.29   3.2.9
  3.2.0-18.28   3.2.9
  3.2.0-17.27   3.2.6
  3.2.0-17.26   3.2.6
  3.2.0-16.25   3.2.6
  3.2.0-15.24   3.2.5
  3.2.0-14.23   3.2.3
  3.2.0-13.22   3.2.2
  3.2.0-12.21   3.2.2
  3.2.0-12.20   3.2.2
  3.2.0-11.19   3.2.1
  3.2.0-10.18   3.2.1
  3.2.0-10.17   3.2.1
  3.2.0-9.163.2.1
  3.2.0-8.153.2.0
  P 3.2.0-8.14  3.2.0

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-06 Thread Dmitrijs Ledkovs
** Description changed:

  The computer has 4 usb ports. 3 of them are usb3 and one is a usb/esata.
  The three usb3.0 ports used to work in 11.10. Now only the usb/esata
  port works properly.
  
  When I plug in flash drive into one of the usb3.0 ports, nothing
  happens. Same thing occurs with an external hard drive. My phone is able
  to charge through the usb3.0 ports so they are at least getting power.
  
  Please let me know what other information you need.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-20-generic 3.2.0-20.32
  ProcVersionSignature: Ubuntu 3.2.0-20.32-generic 3.2.12
  Uname: Linux 3.2.0-20-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.95-0ubuntu1
  Architecture: amd64
  Date: Tue Mar 27 08:51:44 2012
  HibernationDevice: RESUME=UUID=e80e96e7-91b9-472d-adfb-ee412443bff5
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
  MachineType: Dell Inc. Vostro 3555
  ProcEnviron:
-  PATH=(custom, user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic 
root=UUID=4e37d663-7cc1-4bdb-9246-20f135cb4013 ro quiet splash vt.handoff=7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A04
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA04:bd10/24/2011:svnDellInc.:pnVostro3555:pvrNotSpecified:rvnDellInc.:rn:rvrA04:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro 3555
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.
+ 
+ Bisect:
+ 3.2.0-25.40   3.2.18
+ 3.2.0-24.38hyperv13.2.16
+ 3.2.0-24.39   3.2.16
+ 3.2.0-24.38   3.2.16
+ 3.2.0-24.37   3.2.14
+ 3.2.0-23.36   3.2.14
+ 3.2.0-22.35   3.2.14
+ 3.2.0-21.34   3.2.13
+ 3.2.0-20.33   3.2.12
+ 3.2.0-20.32   3.2.12
+ 3.2.0-19.31   3.2.12
+ 3.2.0-19.30   3.2.11
+ 3.2.0-18.29   3.2.9
+ 3.2.0-18.28   3.2.9
+ 3.2.0-17.27   3.2.6
+ 3.2.0-17.26   3.2.6
+ 3.2.0-16.25   3.2.6
+ 3.2.0-15.24   3.2.5
+ 3.2.0-14.23   3.2.3
+ 3.2.0-13.22   3.2.2
+ 3.2.0-12.21   3.2.2
+ 3.2.0-12.20   3.2.2
+ 3.2.0-11.19   3.2.1
+ 3.2.0-10.18   3.2.1
+ 3.2.0-10.17   3.2.1
+ 3.2.0-9.163.2.1
+ 3.2.0-8.153.2.0
+ P 3.2.0-8.14  3.2.0

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-06 Thread Dmitrijs Ledkovs
** Tags added: performing-bisect

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  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-06 Thread Solomon Otoo
Bryan, I don't see the latest kernel in my updates. I tried last night
and again this morning. Is there a way to manually install it?

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  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-06 Thread Dmitrijs Ledkovs
This affects my laptop as well, when I plug in my external quad HDD
docking station into USB3.0 port nothing happens, when I plug into USB
2.0 all my 4 external drives appear. I am running quantal:

$ dpkg-query -W linux-image-3.4.0-3-generic 
linux-image-3.4.0-3-generic 3.4.0-3.8
$ uname -a
Linux gauja 3.4.0-3-generic #8-Ubuntu SMP Sat May 26 01:46:46 UTC 2012 x86_64 
x86_64 x86_64 GNU/Linux

Let me know if you need any other information.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-05 Thread Bryan Wu
Solomon,

Could you please update to latest 12.04 LTS Ubuntu release? and try
again. Our latest kernel should be "3.2.0-25-generic #40-Ubuntu".

Thanks,
-Bryan

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-06-04 Thread Bryan Wu
** Changed in: linux (Ubuntu)
 Assignee: (unassigned) => Bryan Wu (cooloney)

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-03-31 Thread Solomon Otoo
I'm not sure if my testing will help you because we have two completely
different chipsets. However I have noticed that after the computer goes
to sleep for a while, the usb3.0 ports stop working when the computer
resumes. I also noticed that my wireless mouse (Logitech Performance MX)
does not work in the usb3.0 ports even though the receiver is detected
(using lsusb).

J B, I don't have any media on me right now so I will test later today
and get back to you.

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-03-30 Thread J B
on a vostro 3550 with single usb3 port, after plugging in portable usb3
drive it IS recognized.  right after loading a CD into drive, usb3
portable drive is no longer detected by ubuntu.   like it was
disconnected.

this can be one more thing that you could test with the newer kernel, Solomon, 
to see if the port cuts out unexpectedly.
 


does not happen in msWin.
have not tried the upstream kernel yet.
current updates on the 12.04 beta.

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-03-30 Thread J B
the CD mentioned above was loaded in the separate onboard drive bay

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-03-27 Thread Solomon Otoo
Thanks for the help. All the usb ports are working using the mainline
kernel. Is there anything else I need to do?

** Tags removed: needs-upstream-testing

** Tags added: kernel-fixed-upstream

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-03-27 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel?  Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.3 kernel[1] (Not a kernel in the daily directory).  Once you've
tested the upstream kernel, please remove the 'needs-upstream-testing'
tag(Only that one tag, please leave the other tags). This can be done by
clicking on the yellow pencil icon next to the tag located at the bottom
of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.  
Once testing of the upstream kernel is complete, please mark this bug as 
"Confirmed".


Thanks in advance.

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-precise/


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Tags added: regression-update

** Tags removed: regression-update
** Tags added: needs-upstream-testing

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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Title:
  USB3.0 Ports Not Working

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[Bug 966248] Re: USB3.0 Ports Not Working

2012-03-27 Thread Solomon Otoo
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Title:
  USB3.0 Ports Not Working

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