[Bug 990995] Re: LibreOfice crashes entire system shortly after print command
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/990995 Title: LibreOfice crashes entire system shortly after print command To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/990995/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 990995] Re: LibreOfice crashes entire system shortly after print command
Is there anything else I should do? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/990995 Title: LibreOfice crashes entire system shortly after print command To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/990995/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 990995] Re: LibreOfice crashes entire system shortly after print command
I got this error report form Printing Trouble Shooter. Please let me know if this isn't relevent. ** Attachment added: troubleshoot.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/990995/+attachment/3120048/+files/troubleshoot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/990995 Title: LibreOfice crashes entire system shortly after print command To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/990995/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 990995] Re: LibreOfice crashes entire system shortly after print command
Brad, in addition to providing the information requested in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/990995/comments/1 , with your printer plugged into the computer please execute the following at the Terminal: apport-collect 990995 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/990995 Title: LibreOfice crashes entire system shortly after print command To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/990995/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 990995] Re: LibreOfice crashes entire system shortly after print command
apport information ** Tags added: apport-collected ** Description changed: A few seconds after I hint print the computer freezes and I have to hit reset. Once it's up and going again and I try to open LibreOffice it reports that there is another instance of Office open. I deleted the /.config/libreoffice/3/.lock file and that error dissappears but once I try to print a document again, it freezes again. Description: Ubuntu 12.04 LTS Release: 12.04 libreoffice: Installed: (none) Candidate: 1:3.5.2-2ubuntu1 Version table: 1:3.5.2-2ubuntu1 0 500 http://archive.ubuntu.com/ubuntu/ precise/main amd64 Packages (i'm not entirely sure if that's what's required. I'm just trying to follow the guidelines. This is my first time) ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 Date: Sun Apr 29 20:08:19 2012 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120425) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. + ApportVersion: 2.0.1-0ubuntu7 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: brad 1960 F pulseaudio + /dev/snd/controlC2: brad 1960 F pulseaudio + /dev/snd/controlC0: brad 1960 F pulseaudio + CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. + Card0.Amixer.info: + Card hw:0 'SB'/'HDA ATI SB at 0xfeaf4000 irq 16' +Mixer name : 'Realtek ALC662 rev1' +Components : 'HDA:10ec0662,18497662,00100101' +Controls : 30 +Simple ctrls : 17 + Card1.Amixer.info: + Card hw:1 'U0x46d0x807'/'USB Device 0x46d:0x807 at usb-:00:12.2-5.3, high speed' +Mixer name : 'USB Mixer' +Components : 'USB046d:0807' +Controls : 2 +Simple ctrls : 1 + Card1.Amixer.values: + Simple mixer control 'Mic',0 +Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum +Capture channels: Mono +Limits: Capture 0 - 6144 +Mono: Capture 6144 [100%] [30.00dB] [on] + Card2.Amixer.info: + Card hw:2 'Generic'/'HD-Audio Generic at 0xfebbc000 irq 43' +Mixer name : 'ATI R6xx HDMI' +Components : 'HDA:1002aa01,00aa0100,00100200' +Controls : 6 +Simple ctrls : 1 + Card2.Amixer.values: + Simple mixer control 'IEC958',0 +Capabilities: pswitch pswitch-joined penum +Playback channels: Mono +Mono: Playback [on] + DistroRelease: Ubuntu 12.04 + HibernationDevice: RESUME=UUID=ef5baf68-fc7a-44fb-b641-b7db75ebcc98 + InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120425) + IwConfig: + lono wireless extensions. + + virbr0no wireless extensions. + + eth0 no wireless extensions. + MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. + NonfreeKernelModules: fglrx + Package: linux (not installed) + ProcEnviron: + LANGUAGE=en_AU:en + TERM=xterm + PATH=(custom, no user) + LANG=en_AU.UTF-8 + SHELL=/bin/bash + ProcFB: + 0 VESA VGA + 1 udlfb + 2 udlfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=aa83197c-4aaf-4c4d-8330-6d8bdaf5cc2b ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 + RelatedPackageVersions: + linux-restricted-modules-3.2.0-24-generic N/A + linux-backports-modules-3.2.0-24-generic N/A + linux-firmware1.79 + RfKill: + + SourcePackage: linux + Tags: precise precise + Uname: Linux 3.2.0-24-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 01/12/2012 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: P1.20 + dmi.board.name: 880GM-LE FX + dmi.board.vendor: ASRock + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: To Be Filled By O.E.M. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.20:bd01/12/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn880GM-LEFX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: + dmi.product.name: To Be Filled By O.E.M. + dmi.product.version: To Be Filled By O.E.M. + dmi.sys.vendor: To Be Filled By O.E.M. ** Attachment added: AcpiTables.txt https://bugs.launchpad.net/bugs/990995/+attachment/3121147/+files/AcpiTables.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/990995 Title:
[Bug 990995] Re: LibreOfice crashes entire system shortly after print command
** Changed in: linux (Ubuntu) Importance: Undecided = Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/990995 Title: LibreOfice crashes entire system shortly after print command To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/990995/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 990995] Re: LibreOfice crashes entire system shortly after print command
Brad, thank you for reporting this and helping make Ubuntu better. Could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, if you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs- upstream-testing' text. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Please let us know your results. Thanks in advance. ** Package changed: libreoffice (Ubuntu) = linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/990995 Title: LibreOfice crashes entire system shortly after print command To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/990995/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
