[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
Launchpad has imported 5 comments from the remote bug at https://bugs.freedesktop.org/show_bug.cgi?id=52383. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2012-07-23T06:38:18+00:00 Bilal Shahid wrote: I am unable to communicate with some MSN users. They constantly see me as offline despite being online and chatting to user users. I can see them online and send messages to them and they can see those messages. But nothing replies back from them on my side. I am offline to them no matter what. The Windows client on that side that cannot see me is: v2011 15.4.3538.513 Chatting MSN clients has been a problem for me on linux for a very long time now. Chatting and adding new users is just not stable enough. Since MSN is now using open standards it's time for these bugs to be squashed. It's very annoying when you are trying to use MSN to communicate with clients and colleagues on other platforms and have half your conversation not arrive, not being able to add new users or your side being offline. Thanks ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: empathy 3.4.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 Reply at: https://bugs.launchpad.net/ubuntu/+source/telepathy- haze/+bug/991845/comments/10 On 2012-07-23T06:38:49+00:00 Bilal Shahid wrote: Created attachment 64531 debug log haze Reply at: https://bugs.launchpad.net/ubuntu/+source/telepathy- haze/+bug/991845/comments/11 On 2012-07-23T10:23:20+00:00 Simon McVittie wrote: (In reply to comment #0) > I am unable to communicate with some MSN users. >From your Haze debug log, I infer that you're actually using telepathy- haze. Accounts set up via Empathy's Accounts window will use Haze. If you set up the same account in Pidgin, does that work? (Pidgin and Haze both use libpurple behind the scenes, so that will tell us whether the bug is in libpurple or telepathy-haze). > They constantly see me as > offline despite being online and chatting to user users. MSN's "server" is really a large cluster of servers with several different functions, so this probably means Haze is communicating correctly with the switchboard (chat) servers, but something has gone wrong between Haze and the presence server(s). > Since MSN is now > using open standards it's time for these bugs to be squashed. That's great in theory, but unfortunately doesn't work so well in practice... If you set up an equivalent MSN account via gnome-online-accounts, you'll be using MSN's XMPP bridge via telepathy-gabble. However, MSN's XMPP bridge is a pretty weird implementation of XMPP, so what that often means in practice is that you get *different* bugs (some of which are the server's fault, and difficult to work around in Gabble). Reply at: https://bugs.launchpad.net/ubuntu/+source/telepathy- haze/+bug/991845/comments/12 On 2012-07-23T12:25:54+00:00 Bilal Shahid wrote: originaly reported at https://bugs.launchpad.net/ubuntu/+source /telepathy-haze/+bug/991845 Reply at: https://bugs.launchpad.net/ubuntu/+source/telepathy- haze/+bug/991845/comments/14 On 2019-12-03T20:08:00+00:00 Gitlab-migration wrote: -- GitLab Migration Automatic Message -- This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity. You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-haze/issues/58. Reply at: https://bugs.launchpad.net/ubuntu/+source/telepathy- haze/+bug/991845/comments/17 ** Changed in: telepathy-haze Importance: Unknown => Medium ** Bug watch added: gitlab.freedesktop.org/telepathy/telepathy-haze/issues #58 https://gitlab.freedesktop.org/telepathy/telepathy-haze/issues/58 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/telepathy-haze/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
reply on the upstream plz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/telepathy-haze/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
I'm experiencing this as well. I'm still using 10.04 LTS on my work computer and Empathy 2.30.3. The other end I've been having most problems with lately is on Windows 8 and uses the default Win8 Messaging App for MSN. I see him as offline all the time, he sees me online, but often misses messages I send and some of his messages seem to drop as well. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/telepathy-haze/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
reply the developer on upstream bug -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/telepathy-haze/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
** Package changed: empathy (Ubuntu) => telepathy-haze (Ubuntu) ** Bug watch added: freedesktop.org Bugzilla #52383 https://bugs.freedesktop.org/show_bug.cgi?id=52383 ** Also affects: telepathy-haze via https://bugs.freedesktop.org/show_bug.cgi?id=52383 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/telepathy-haze/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
some body upstream it -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
Hello, I faced a similar problem when trying to access my facebook account. AFAIK, the facebook account is using the Jabber/XMPP protocol; and that protocol may use various DNS queries, which others don't use (SRV, et al.). In Precise Pangolin a local DNS resolver, dnsmasq, was introduced; all DNS traffic is handled by this program. Is it possible, that dnsmasq does not handle SRV requests? As I am running a local bind9 server anyways, I deactivated dnsmasq completely and can now access my facebook account without any problems. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
you can send this bug to upstream now ** Visibility changed to: Public ** Changed in: empathy (Ubuntu) Status: Incomplete => Confirmed ** Changed in: empathy (Ubuntu) Status: Confirmed => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
Hi Bilal, Sorry did not see that. Got it now. Going to mark this bug as private due to the list of msn contacts and their email addresses displayed in that log. Is that ok? ** Visibility changed to: Private -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
thats not what i need you click on all than u get the options and than select telepathy haze's MSN than you select it and save it and than attach it -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
Is that not what I attached as Empathy debug log? I got it from Help/Debug -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
thanks for the bug report please attach the telepathy haze msn debug log with the bug report you can get it from help debug menu. ** Changed in: empathy (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 991845] Re: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations
** Attachment added: "Empathy debug log" https://bugs.launchpad.net/bugs/991845/+attachment/3120045/+files/All-30-04-12_11-54-12.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991845 Title: Empathy on 12.04, some MSN users cannot see me online at all, one way conversations To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/991845/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs