[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
** Also affects: gtk+3.0 (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gtk+3.0 (Ubuntu)
   Status: New => Confirmed

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

** Summary changed:

- Printing stalls with "rendering completed"
+ GTK Print dialog sends broken custom page size attribute: 
"PageSize=Custom.Custom.x"

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  GTK Print dialog sends broken custom page size attribute:
  "PageSize=Custom.Custom.x"

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gimp (Ubuntu)
   Status: New => Confirmed

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
Qian, Job 155 has a correct specification of the custom paper size.
Which program and which settings did you use for that job?

There are other successful jobs, but they seem to be Letter-sized PDF
files printed with evince.

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
Looks very much that the GTK printing dialog is broken, but to be sure
let us check whether there is nothing odd in your config files.

Can you attach the following files

~/.cups/lpoptions
/etc/cups/lpoptions
/etc/cups/printers.conf
/etc/cups/ppd/HP-Photosmart-b109a-m.ppd

Did you select a custom page size in the printing dialog of any
application?

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Qian
** Attachment added: "Evince_printout"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3188503/+files/Evince_printout

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Qian
Another unexpected sequence: I successfully printed the same graphic,
same custom paper size settings, and from a file exported form gimp as
jpeg, from Evince ONCE. I don't remember what else I changed but I have
not been able to repeat this. Here are the files from printing from
Evince.

** Attachment added: "Evince_error_log"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3188476/+files/Evince_error_log

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Jan Heitkötter
** Attachment added: "Error log for failed Firefox print job"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3188413/+files/error_log

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Jan Heitkötter
I didn't print from GIMP; the output I provided was created by printing
a photo from Shotwell. This error has also occured in Firefox -- see
attachments.

** Attachment added: "Spool file from failed print job in Firefox"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3188403/+files/d00443-001

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
Jan, did you try to print your photo with the GIMP, your print job was
sent with the same broken "PageSize=Custom.Custom.283.46x425.20"
attribute as Qian's job. See comment 23.

Do you have problems with other applications than with the GIMP? In this
case please sent a spool file and an error_log of that situation. Do you
also have problems with other files than photos?

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Jan Heitkötter
Here you go. My fault!

I'll send you the corresponding spool file via mail.

** Attachment added: "error_log"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3188305/+files/error_log

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
Jan, can you please send me the error_log in debug mode? Please follow
the instructions of the section "CUPS error_log" on
https://wiki.ubuntu.com/DebuggingPrintingProblems.

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Jan Heitkötter
Error occurs only after re-enabling the printer queue, i.e. starting the
print job and getting the spool file is fine, but after re-enabling the
queue it switches to "rendering completed". I tried to print from
Shotwell, but in the past, printing also failed e.g. from Firefox.

error_log attached. (There are two "Photosmart" printer queues in there,
the one in question is the one starting with "HP".)

Till, is there any possibility to send you the spool file by mail? I'd
rather not post it here publicly (it's a photo of my wife and our baby).
I can provide you with an Ubuntu One link.

** Attachment added: "error_log"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3188245/+files/error_log

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
garybrlow, the Inkscape problem is indeed bug 975972, please follow the
discussion there.

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
Jan, Matthew, can you follow my instructions in comment #20? Thanks.

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
Qian, the problem is GIMP, it sends the attribute for a custom page size
incorrectly. In this line in the error_log one sees it:

D [13/Jun/2012:10:42:06 -0700] [Job 153] argv[5]="InputSlot=Auto number-
up=1 PageSize=Custom.Custom.396.00x720.00 MediaType=Plain
OutputMode=Best ColorModel=RGB job-uuid=urn:uuid:ca56ecae-
ec4e-3296-7723-0c4263d1f1ac job-originating-host-name=localhost time-at-
creation=1339609326 time-at-processing=1339609326"

It sens "PageSize=Custom.Custom.396.00x720.00" and it must be
"PageSize=Custom.396.00x720.00". This leads to Ghostscript being called
with zero page size:

D [13/Jun/2012:10:42:08 -0700] [Job 153] Ghostscript command line:
/usr/bin/gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE
-sDEVICE=cups -sstdout=%stderr -sOutputFile=%stdout -sMediaType=Plain
-sOutputType=1 -r600x600 -dMediaPosition=7 -dDEVICEWIDTHPOINTS=0
-dDEVICEHEIGHTPOINTS=0 -dcupsBitsPerColor=8 -dcupsColorOrder=0
-dcupsColorSpace=17 -scupsPageSizeName=Custom -I/usr/share/cups/fonts -c
-f -_

and therefore Ghostscript errors out.

Adding GIMP task ...


** Also affects: gimp (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gimp (Ubuntu)
   Importance: Undecided => High

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Qian
PDF file with no errors (printout from gimp)

** Attachment added: "printout"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3188095/+files/printout

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Qian
** Attachment added: "error_log"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3188085/+files/error_log

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  Printing stalls with "rendering completed"

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
** Changed in: cups (Ubuntu)
   Importance: Undecided => Medium

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-13 Thread Till Kamppeter
Everyone with this problem, please follow the instructions of the
sections "CUPS error_log" and "Capturing print job data" on
https://wiki.ubuntu.com/DebuggingPrintingProblems. Also check for lines
containing "segfault" or "audit" in /var/log/syslog and post them if
they are there. If there are "audit" lines, run the command

aa-complain cupsd

in a terminal window and check whether you can print now.


** Changed in: cups (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-12 Thread Qian
Similarly I have a USB-connected HP 1050 that started doing this between
jobs from gimp, high-res color. All I did was reconnect the printer
power supply and restart the printer. No updates or computer restarts.

I got the CUPS packages and reinstalled the printer twice. The only
progress was with deletion and reinstall, test pages printed.

In case there are helpful replies I've posted to
http://www.linuxquestions.org/questions/ubuntu-63/12-04-usb-printer-
suddenly-stalls-rendering-completed-4175411133/

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-11 Thread Matthew Gregg
I have a USB connected HP6450 doing this. Working fine until 12.04.

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Re: [Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-08 Thread Jan Heitkötter
My dad just got an HP OfficeJet 6500A which is connected via USB to his
Ubuntu 12.04 amd64 box. He gets the same message there.

Am 07.06.2012 17:45, schrieb garybrlow:
> I confirm this. I have an Epson T13 and all the pdf files generated from
> vectors done with inkscape are not printed at all. Instead I get the
> rendering complete message.
>

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-07 Thread garybrlow
I confirm this. I have an Epson T13 and all the pdf files generated from
vectors done with inkscape are not printed at all. Instead I get the
rendering complete message.

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-06-07 Thread garybrlow
This bug might also be related to this
https://bugs.launchpad.net/ubuntu/+source/ghostscript/+bug/975972.

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-30 Thread Till Kamppeter
Jan, sorry, must be "Confirmed".

** Changed in: cups (Ubuntu)
   Status: Incomplete => Confirmed

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Re: [Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-30 Thread Jan Heitkötter
What additional information do you need?

Am 30.05.2012 23:03, schrieb Till Kamppeter:
> ** Changed in: cups (Ubuntu)
>Status: Confirmed => Incomplete
>

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-30 Thread Till Kamppeter
** Changed in: cups (Ubuntu)
   Status: Confirmed => Incomplete

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Re: [Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-27 Thread Marc Quinton
On Sun, May 27, 2012 at 7:41 PM, Till Kamppeter
<998...@bugs.launchpad.net> wrote:
> Marc, does this mean that everything is working now for you, with the
> original CUPS package of CUPS 12.04, without any update, and even with
> the printer set up with the "socket://..." URI?

yes I think. I have not been able to reproduce the bug. All is OK now,
with original CUPS and also with your PPA. I have also tryed with both
connexion links.

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-27 Thread Marc Quinton
yes I think. I have not been able to reproduce the bug. All is OK now,
with original CUPS and also with your PPA. I have also tryed with both
connexion links.

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-27 Thread Till Kamppeter
Marc, does this mean that everything is working now for you, with the
original CUPS package of CUPS 12.04, without any update, and even with
the printer set up with the "socket://..." URI?

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-27 Thread Marc Quinton
thank you Till.

I have not been able to reproduce this bug before upgrading CUPS with
your PPA. But, I have made some tests after upgrade. It seems to be OK
for me, for both printer sockets.

many thanks.

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-27 Thread Till Kamppeter
Can you add my PPA to your system's software sources, following the
instructions under "Adding this PPA to your system" on

https://launchpad.net/~till-kamppeter/+archive/ppa

and then update your system. You should get the CUPS packages of version
1.5.3-0ubuntu2~ppa1 then.

Now test again and tell us whether this solves your problem (so that you
can use your printer with "socket://...").

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-26 Thread Marc Quinton
good news, I changed printer settings, using "dnssd" connexion and now
it works. Here is a screenshot : http://minus.com/mpPPYTdMt/

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Title:
  Printing stalls with "rendering completed"

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-23 Thread Jan Heitkötter
Printing a test page works. Printing a web page stalls.

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Title:
  Printing stalls with "rendering completed"

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-23 Thread Jan Heitkötter
Now printing a web page does not work: "rendering completed" and
removing the job/restarting CUPS does not help. As this is an important
document, I have to do an "emergency PDF print".

Printing must not be broken in an LTS release!

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Title:
  Printing stalls with "rendering completed"

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-19 Thread Marc Quinton
- restarting CUPS did not allow to print,
- resizing print job from 12Mo to =~ 4Mo did not worked,
- printing text jobs is OK for my config.

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Title:
  Printing stalls with "rendering completed"

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-19 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: cups (Ubuntu)
   Status: New => Confirmed

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Title:
  Printing stalls with "rendering completed"

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-19 Thread Marc Quinton
I have an Epson Stylus SX515W and this bug affects me too.

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Title:
  Printing stalls with "rendering completed"

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[Bug 998156] Re: Printing stalls with "rendering completed"

2012-05-11 Thread Jan Heitkötter
This bug first appeared in Ubuntu 12.04 LTS 32 bit. It didn't show up in
earlier versions.

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Title:
  Printing stalls with "rendering completed"

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