Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
OK, I finally got a chance to try 10.04 and I confirm the lockup still exists.However, the error you report is easily resolved, you missed one rather poorly documented step. Use The Synaptic Package Manager to verify you do not have the default hsolink package loaded. Also remember sudo apt-get install build-essential libusb-dev linux-headers-$(uname -r) On the Pharscape site download the hsolinkcontrol source tarball. DO NOT use the *.deb or *.rpm package, get and use the *.tgz file extract the source tarball using tar xzf then cd into the hsolinkcontrol source directory ./configure sudo make clean sudo make sudo make install And finally here is the step you missed. sudo chmod +s `which hsolinkcontrol` This chmod step sets the suid/sgid bits needed to actually allow hsolinkcontrol to work, and get rid of the not installed properly -- no internet control message. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
I have not tried 10.04 yet, but probably will in the next week or so. If I had to guess right now I suspect what you are experiencing is an artifact of the somewhat publicized Ubuntu elimination of HAL in 10.04. In 10.04 Ubuntu totally eliminated the Hardware Abstraction Layer (HAL). The ozerocdoff function for Option cellular modems is dependant on HAL to at least some extent.In your second attempt by electing to upgrade to 10.04 from 9.10 rather than a fresh 10.04 install you probably left enough residual of the old 9.10 HAL laying around so ozerocdoff was still working after the upgrade. Some 9.10 to 10.04 breakage is to be expected.When I do try 10.04, the first attempt will be to run it from a totally clean fresh 10.04 install with nothing extra remembering to use the Ubuntu native function they have now to supposedly replace ozerocdoff ( usb-modeswitch ). The trick is going to be to get usb-modeswitch to disable the zero cd before the stupid and never to be sufficiently damned Gnome Modem-Manager function comes bumbling along and locks the computer. The problem has always been Gnome Modem Manager has never really understood how to correctly turn off the zero cd function on Option Cellular Modems while blindly and incorrectly assuming it knew everything needed to correctly identify, initialize and control any modem device. This faulty assumption proved to be disasterous. So I will try it with just Ubuntu first, and after exploring every reasonable means to make it work, then I expect to be forced to go back to the Pharscape HSO packages and tweak that until it works. Good luck Pat Hickel -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Not resolved, but we have isolated the cause to Gnome Network Manager and Modem Manager, and we do have a workaround. As a workaround you can go to the following URL http://www.pharscape.org/Quicksilver.html There are three packages you will need to download from the Pharscape site.Don't build/install then yet, just find and download them to a directory on your system for now. 1) ozerocdoff ( udev.tar.gz ) This uses udev to auto-disable the zero cd on Option devices. 2) hsolink_1.0.118-1_i386.deb Scripts stuff needed for the hsoconnect gui tool 3) hsoconnect-1.2.18.tar.gz The gui tool to control the Quicksilver HSDPA modem. ( Remember Ubuntu 9.10 has python 2.6 so you need the beta package which is the tarball above not the *.deb ) Remember to get everything needed to build the packages above. ( update: newer versions of the packages above are also OK ) sudo apt-get install build-essential libusb-dev linux-headers-$(uname -r) Now we will eliminate the lockup. Fire up Synaptic package manager find and install the following package 1) wicd find the following packages in Synaptic and mark for complete removal 1) gnome network manager ( this should have been auto-removed when wicd was installed - verify ) 2) modem manager ( This is what actually causes the lockup - mark for complete removal ) This will stop the total system lockup on USB insertion of the Quicksilver device and replace the Gnome Network Manager / Modem Manager combination with a usable alternative ( wicd ) which does not suffer from Delusions of Grandure demanding total control of devices they have no idea how to operate. Now to get the Quicksilver running Read the web pages on the Pharscale site for how to build/install each of the three packages downloaded above. NOTE: To make hsoconnect successfully manually pre-create the following two directories. /usr/share/hsoconnect /usr/share/hsoconnect/hsoc Build and install the 3 Pharscape downloaded packages in the same order they were downloaded above. This will ultimately give you wicd in control of all wired and wifi network links, while only the hsoconnect package gui tool will be in control of the ATT Quicksilver 3G GSM/HSDPA modem device and links. As a final item, the hsoconnect tool works best in combination with the resolvconf package to manage and maintain the contents of the /etc/resolv.conf file. I recommend using synaptic to install the resolvconf package, or you will end up chasing file permission on the resolv.conf file which will complicate your hsoconnect usage. The steps above should get your ATT/Option modem working cleanly and they have worked for at least 3 other people besides me. I was never able to get any help on the Gnome Window Manager or Modem Manager side of this issue. It could be fixed in a later versions or whatever, I just do not know. Pat Hickel -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Curt: Don't know about Evolution because I use Mozilla Thunderbird, but if I had to guess, I would almost be willing to bet this will be what you are looking for, at least from your description of the problem. Potential fix === 1) Launch HSOconnect and bring the network up, then open a terminal window to verify the file permissions on the /etc/resolv.conf file. ls -l /etc/resolv.conf If the mode is 600 (-rw--- )rather than the correct 644 (-rw-r--r-- ) it should be, changing the mode of the file to it's proper setting will provide a quick temporary fix. sudo chmod 644 /etc/resolv.conf Firefox and Evolution should then work normally without requiring sudo, but as I said this is only a temporary fix. Every time you bring the network up you would have to change the file mode again. 2) If step 1 above temporarily helped, you can elect to install another package which will provide a permanent fix. sudo apt-get install resolvconf I have found the HSOconnect tools work best if you also install the resolvconf package to maintain and update the contents of the /etc/resolv.conf file.Without the resolvconf package installed something in the HSOconnect stuff defaults /etc/resolv.conf to 600 every time you use HSOconnect which breaks a lot of network things. As a minimum, I would gracefully shutdown hsoconnect and re-boot after installing resolvconf, but I don't know if this graceful shutdown and reboot is actually required. I don't remember if I re-built and re-installed the HSO packages after I installed the resolvconf package or not.You may need to have the resolvconf package already installed when you build and install the HSO stuff, I just do not remember. This potential resolvconf fix should help Evolution, Firefox and just about any other network application. === I strongly suspect the above will fix your problem. If this really is the problem then the breakage is a lot bigger than just Evolution and Firefox. If this does not fix it, I have something else you can try which is Firefox specific. Later Pat Hickel -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Pat, I remember having a ton of DNS issues for a while (they're all cleared up, but for the life of me I wouldn't be able to tell you how), and all the resolv.conf stuff sounds all too familiar. I use static DNS (OpenDNS is a good DNS server, Google has a DNS server too) and I haven't had any troubles for 3 weeks so far. James On Sun, Jan 17, 2010 at 4:23 PM, phickel pat.hic...@comcast.net wrote: Curt: Don't know about Evolution because I use Mozilla Thunderbird, but if I had to guess, I would almost be willing to bet this will be what you are looking for, at least from your description of the problem. Potential fix === 1) Launch HSOconnect and bring the network up, then open a terminal window to verify the file permissions on the /etc/resolv.conf file. ls -l /etc/resolv.conf If the mode is 600 (-rw--- )rather than the correct 644 (-rw-r--r-- ) it should be, changing the mode of the file to it's proper setting will provide a quick temporary fix. sudo chmod 644 /etc/resolv.conf Firefox and Evolution should then work normally without requiring sudo, but as I said this is only a temporary fix. Every time you bring the network up you would have to change the file mode again. 2) If step 1 above temporarily helped, you can elect to install another package which will provide a permanent fix. sudo apt-get install resolvconf I have found the HSOconnect tools work best if you also install the resolvconf package to maintain and update the contents of the /etc/resolv.conf file. Without the resolvconf package installed something in the HSOconnect stuff defaults /etc/resolv.conf to 600 every time you use HSOconnect which breaks a lot of network things. As a minimum, I would gracefully shutdown hsoconnect and re-boot after installing resolvconf, but I don't know if this graceful shutdown and reboot is actually required. I don't remember if I re-built and re-installed the HSO packages after I installed the resolvconf package or not. You may need to have the resolvconf package already installed when you build and install the HSO stuff, I just do not remember. This potential resolvconf fix should help Evolution, Firefox and just about any other network application. === I strongly suspect the above will fix your problem. If this really is the problem then the breakage is a lot bigger than just Evolution and Firefox. If this does not fix it, I have something else you can try which is Firefox specific. Later Pat Hickel -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a direct subscriber of the bug. Status in Linux Hotplug Scripts: Confirmed Status in ModemManager (with NetworkManager support): New Status in udev - /dev/ management daemon: Confirmed Status in Ubuntu: Confirmed Bug description: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 affects udev affects hotplug affects ubuntu 9.10 On two separate systems I have upgraded from 9.04 to 9.10 I get a complete, immediate and total system lockup when I install a specific device in a USB port. The device is an ATT Quicksilver GSM/HSDPA Cellular modem, on 8.10 and 9.04 systems, lsusb shows the device as Bus 002 Device 006: ID 0af0:d033 Option. On 8.10 and 9.04 systems the device initially shows up as a CDROM containing the driver and application software needed on an MS Windows box. There is a linux package ( Ozerocdoff found at http://pharscape.org/Quicksilver.html ) from the real device Manufacturer Option which uses udev to disable this zerocd and then the Option Cellular Modem appears which works with the linux hso kernel module. On a 9.10 system with or without Ozerocdoff installed I get the lockup even before the CDROM or Modem appears or is logged. The device worked fine in the same systems before the 9.04 to 9.10 upgrade. Other USB devices work fine under 9.04 and 9.10. I have not yet tried on a fresh 9.10 install only 9.04 to 9.10 upgrades. The lockup is immediate and total. The only way I have found to regain access to the systems is to remove the device, then do a hard power cycle. I cannot identify or recover any meaningful details from the log files in /var/log. I would appreciate any clues on how I can capture better debug information on this situation. The immediate and total system lockup has me stumped for where to go from here. I do realize the above is insufficient to work with, I am asking for how to capture better information for a proper bug report. Thank you; Patrick Hickel -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Curt, I wish I had a solution for you. Pat's workaround was successful for me. In fact, I'm using the Quicksilver connection right now to send this. Ideally, it would seem to me that the GNOME folks would see what's different between GNOME's tools (network-manager and modem-manager) and wicd, make the appropriate changes and include the functionality of HSOconnect in it. On Thu, Jan 14, 2010 at 11:05 AM, CJohnston cur...@gmail.com wrote: I have the same problem, and would greatly appreciate a solution. I tried Pat's suggestions in note 8 above, and had to re-install the whole system. Curt Johnston -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a direct subscriber of the bug. Status in Linux Hotplug Scripts: Confirmed Status in ModemManager (with NetworkManager support): New Status in udev - /dev/ management daemon: Confirmed Status in Ubuntu: Confirmed Bug description: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 affects udev affects hotplug affects ubuntu 9.10 On two separate systems I have upgraded from 9.04 to 9.10 I get a complete, immediate and total system lockup when I install a specific device in a USB port. The device is an ATT Quicksilver GSM/HSDPA Cellular modem, on 8.10 and 9.04 systems, lsusb shows the device as Bus 002 Device 006: ID 0af0:d033 Option. On 8.10 and 9.04 systems the device initially shows up as a CDROM containing the driver and application software needed on an MS Windows box. There is a linux package ( Ozerocdoff found at http://pharscape.org/Quicksilver.html ) from the real device Manufacturer Option which uses udev to disable this zerocd and then the Option Cellular Modem appears which works with the linux hso kernel module. On a 9.10 system with or without Ozerocdoff installed I get the lockup even before the CDROM or Modem appears or is logged. The device worked fine in the same systems before the 9.04 to 9.10 upgrade. Other USB devices work fine under 9.04 and 9.10. I have not yet tried on a fresh 9.10 install only 9.04 to 9.10 upgrades. The lockup is immediate and total. The only way I have found to regain access to the systems is to remove the device, then do a hard power cycle. I cannot identify or recover any meaningful details from the log files in /var/log. I would appreciate any clues on how I can capture better debug information on this situation. The immediate and total system lockup has me stumped for where to go from here. I do realize the above is insufficient to work with, I am asking for how to capture better information for a proper bug report. Thank you; Patrick Hickel -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAkrt7YcACgkQGcFsRP9ZxTqsmQCfW99eDBuSwZKd1NWfnrdr9NZu /KcAnA86BvzDb0k78zJvnfQOIH1e4ia8 =Q/Vp -END PGP SIGNATURE- To unsubscribe from this bug, go to: https://bugs.launchpad.net/hotplug/+bug/469376/+subscribe -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
I reported this problem quite some time ago, and considering it causes a total system lockup, I am surprised I cannot seem get anyone interested to actually do anything to get this fixed, but I have now confirmed what is actually happening. In a nutshell, when the USB subsystem detects the Quicksilver modem, it hands off to the Gnome Network Manager, which in turn hands off to the new Gnome Modem Manager.The Gnome Modem Manager then grabs the ttyHS* ports even though it has no idea how to handle the Quicksilver ttyHS* devices correctly and proceeds to lock up the entire computer in it's persistant efforts to do exactly the wrong thing. I have not found a way to tell Gnome Network Manager and/or it's partner in this abuse Gnome Modem Manager to back off and do not touch the Quicksilver ttyHS* devices because they obviously do not know how to handle and control these devices correctly. A drakonian approach is to simply completely uninstall Gnome Network Manager and Gnome Modem Manager.However this also eliminates the good things they do for wired and wifi connections. Unfortunately I have not yet found a better way to address this issue. For some more into on the topic you can check out this URL http://www.pharscape.org/forum/index.php/topic,802.0.html This is the forum for the HSOconnect gui tool for the hso driver. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
As a workaround you can go to the following URL http://www.pharscape.org/Quicksilver.html There are three packages you will need to download from the Pharscape site.Don't build/install then yet, just find and download them to a directory on your system for now. 1) ozerocdoff ( udev.tar.gz ) This uses udev to auto-disable the zero cd on Option devices. 2) hsolink_1.0.118-1_i386.deb Scripts stuff needed for the hsoconnect gui tool 3) hsoconnect-1.2.18.tar.gz The gui tool to control the Quicksilver HSDPA modem. ( Remember ubuntu 9.10 had python 2.6 so you need the beta package which is the tarball above not the *.deb ) Remember to get everything needed to build the packages above. sudo apt-get install build-essential libusb-dev linux-headers-$(uname -r) Now we will eliminate the lockup. Fire up Synaptic package manager find and install the following package 1) wicd find the following packages in Synaptic and mark for complete removal 1) gnome network manager ( this should have been auto-removed when wicd was installed - verify ) 2) modem manager ( This is what actually causes the lockup - mark for complete removal ) This will stop the total system lockup on USB insertion of the Quicksilver device and replace the Gnome Network Manager / Modem Manager combination with a usable alternative ( wicd ) which does not suffer from Delusions of Grandure demanding total control of devices they have no idea how to operate. Now to get the Quicksilver running Read the web pages on the Pharscale site for how to build/install each of the three packages downloaded above. NOTE: To make hsoconnect successfully manually pre-create the following two directories. /usr/share/hsoconnect /usr/share/hsoconnect/hsoc Build and install the 3 Pharscape downloaded packages in the same order they were downloaded above. This will ultimately give you wicd in control of all wired and wifi network links, while only the hsoconnect package gui tool will be in control of the ATT Quicksilver 3G GSM/HSDPA modem device and links. I have given up any hope of straightening out the Gnome Network Manager and Modem Manager combination, they have no idea nor it seems any concern their packages are causing the total lockup of systems, leaving the only way forward as their complete removal and replacement by wicd. Pat Hickel -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
