Re: [Bug 527458] Re: please include status messages/tooltips

2011-06-23 Thread Martin Wildam
On Mon, Jun 13, 2011 at 08:30, Oliver Joos <527...@bugs.launchpad.net> wrote:
> Sorry for getting off-topic. I just cannot stay calm reading everywhere
> that Ubuntu gets ruined. Me too, I liked it out-of-the-box from Breezy
> to Jaunty. For Natty I recommend the following 5 commands [...]

Thanks for sharing such hacks.

Don't get me wrong, but I do not want to end up like I was used to on
Windows: Spend several days after new installation to hack it until I
can work smoothly. I do install Ubuntu quite often and I am not
interested in preparing my own after-install-fix-scripts that I need
to run after every new installation which I need to rewrite for each
release...
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Re: [Bug 527458] Re: please include status messages/tooltips

2011-06-06 Thread Chow Loong Jin
On 06/06/2011 18:54, Patrik Floding wrote:
> I have read more comments and other views and have come to the conclusion 
> that Ubuntu may not be for me.

I'm sorry to hear that. Have a good trip finding another Linux
distribution.

> On the plus side the installation experience was fantastic, the initial 
> impression from the way it looked was good. On the minus side an update of 
> the system froze the GUI and required a hard power cycle, and it seems that 
> the default desktop GUI is too functionality-stripped to suit my taste.

Unity is essentially Compiz with an extra plugin. And somehow, I fail to see how
Compiz, which has been criticized by GNOME for being too bloated (in terms of
configuration options) can now be criticized to be too "functionality-stripped".

> Getting rid of Unity didn't improve things much as the old style menus
> looked tired and developmentally orphaned. Unity would be nice if it wasn't
> so dumbed down (presumably for touch screen usage) and unconfigurable.

The global menu is provided by the package called indicator-appmenu. Just remove
it and voila, no more global menu, whether in Unity or in the classic interface.

As for being dumbed down, see above.

> Unfortunately Windows 7 (and even Vista) are more appealing and feel less 
> straight-jacket like.

Then go back to Windows.

> I know I can hack Linux to anything, but most users can't -and the 
> maintenance trouble of a totally personalised system is not something I wish 
> to handle. I never liked the space wasting "global menu bar" (macintosh 
> style) feature, and can't seem to get rid of it at all nowdays in Ubuntu.

Do yourself a favour, and count the number of pixels wasted by the global menu
bar, please. If you get a positive figure, count again.

> Window buttons on the left is a mac thing, and seems to screw up most 
> existing themes. Weren't they always on the right on Linux systems?

Half the themes in gnome-look.org work well on both left and right side. Please
stop with the emotional false accusations.

> I use a Mac (mini) and an iPhone, and can just say that the Mac GUI is nice,
> but cannot be half-implemented. You either have it fully implemented, or it's
> no good. And not even Apple tries to make the touch screen interface the same
> as the real computer version. Linux has come a long way since the early
> days, but dumbing down the GUI universally cannot be the way forward,
> surely?

Mac is Mac. Windows is Windows, and Ubuntu is Ubuntu. Each have a distinct user
interface, with a distinct user experience. The Unity look-and-feel is not the
same as the Mac's look-and-feel, and neither is it meant to be. Unity is not
about dumbing down the GUI, but about progressing towards the ultimate user
interface, that sweet spot that satisfies everyone. If configurability is what
you want, then maybe you'll be happy with KDE instead.


Anyway, all this talk is off-topic here. This bug is closed. Please just let it
die in peace. Now, for the sake of my own sanity, and that of my inbox, I am
hereby unsubscribing myself from this bug, and will not reply any further.

  unsubscribe

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-08-31 Thread Martin Wildam
On Tue, Aug 31, 2010 at 11:37, Andrea Ratto <527...@bugs.launchpad.net> wrote:
> I hate the me-menu and the session button without icons.
> This indicator technology has potential but is incomplete and not 
> customizable to fit all users' needs. It's five years and still this distro 
> is managed like a beta of something yet to come.

I don't "hate" them, but sincerely, I don't use the me menu. I do
social networking on different sites totally separated as one e.g. is
for private use and another for office/work. And I don't either want
to configure all my logins within a single service collecting all my
login information. I use KeePassX so I even don't have a problem with
logging in to different sites.

>From my point of view the me-menu could be completely dumped. I would
have already deleted it from the panel if it wouldn't show the
logged-in username there which I like (e.g. at home 3 people are using
the same PC). Either none of those I converted to Ubuntu is using it.
Most people don't use that much different social networking sites.
Most private users are in Facebook and for business since all those
services are trying to get you being a paying member, I see reduced
interest of people being in XING or LinkedIn. But I find the me-menu a
good idea for those who participate in many communities.


> I own the panel and the whole screen. I want to decide exactly what lives 
> there and where to place it.

I tend to agree with you, but there should be a meaningful default. I
do switch a lot of people to Ubuntu and I don't want to "design" the
panel each time again and again. I want a good default that I don't
need to change anyway for the 80% of "normal" users. I am a GTD freak
and of course I do more hacking to my system.


> Linux desktop's problem is just that 90% of the programs are 90%
> complete. Fixing bugs, adding small features and completing one program
> after the other is all that is needed.
> Not much glory in that, but
> that's what will make linux desktop actually usable

Full ACK!
That said, it is already usable - it's just, that those small things
remind me too much to the old windows days that were full of smaller
or larger annoyances.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-06-18 Thread Martin Wildam
On Fri, Jun 18, 2010 at 02:29, Perky  wrote:
> I can see from Mark's view that there needs to be an alternative to
> tooltips on tablets.  However, at the moment such devices are 'toys'.

Not just at the moment, IMHO. You can't turn a car into an airplane -
that is different things, even if both are invented for transport.

By definition a netbook or tablet will always be substantially
different from a desktop or laptop PC.

Therefore netbooks or tablets will IMHO never replace a real laptop or
desktop. I simply can't go to holiday with my whole family with a
Ferrari - even if it looks cool and may go fast (under the appropriate
circumstances), it simply does not offer enough room.

While you could do web-surfing and email with your netbook, doing CAD
or writing long documents etc etc is simply not efficient with a small
geeky device.

On the other hand, when in inventory where it might be sufficient to
type a few numbers (or just use a built-in barcode scanner) and read
some necessary information. - Here a tablet could fit very well and
better than carrying a laptop.


> In comparison to traditional laptops/desktops they are not as good for
> getting work done (depending on the work).

Indeed - as explained above!


> This will probably change as
> they mature many years down the track, and you never know - getting work
> done may end up being more productive on a tablet

I don't think so even in mid-term future because of physical conflict:
A small mobile device can never offer a big view (maybe with
projecting it into the air only) and a small keyboard is simply not as
easy to handle as a bigger one that fits more the human hand. BTW: I
do not think that speech recognition and related technology will get
stable within the next years, as I notice that neither fulltext
indexing does (which is more important yet).


> I can also see that to develop a tablet
> version of Ubuntu will be tricky because of the small userbase - perhaps
> that is why some 'experiments' are appearing in desktop versions of Ubuntu?

Isn't it possible to display several things different depending on the
device? - Maybe in the future the device can recognize, where we
looking at and displaying the tooltip then - that would be the
equivalent to hovering with the mouse. ;-)

Anyway, the clear mistake that is done is for the sake of good user
experience on the netbook, productivity on laptops and desktops is cut
down. Maybe Mark thinks, that Ubuntu has more chances on the netbook
market than on the desktop market and therefore concentrate on that.
But seriously, a netbook is a nice thing, I might carry with me when
going to a conference to have less luggage, but for daily work nobody
would use it. And I find it a big mistake to concentrate just on that
as I think that business is interested in saving plenty of licence
fees.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-06-17 Thread Perky
I can see from Mark's view that there needs to be an alternative to 
tooltips on tablets.  However, at the moment such devices are 'toys'.  
In comparison to traditional laptops/desktops they are not as good for 
getting work done (depending on the work).  This will probably change as 
they mature many years down the track, and you never know - getting work 
done may end up being more productive on a tablet, and who knows, games 
might evolve to become more enjoyable on tablets.  The world of tablets 
may be the end of tooltips.

But this is the present, and most people use desktops/laptops for work 
(and will for quite some time).  A separate release for tablets could 
safely remove tooltips, but they serve an important role in 
desktop/laptop environments.  I can also see that to develop a tablet 
version of Ubuntu will be tricky because of the small userbase - perhaps 
that is why some 'experiments' are appearing in desktop versions of Ubuntu?

This post is obviously a stab in the dark, but none of Mark's posts have 
provided any solid justification for removing tooltips.  Guessing there 
may be a hidden agenda there :)

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-06-15 Thread Mark Shuttleworth

I don't have a monopoly on "right". So I can't claim to know absolute
truth on the matter. But I do know that we've taken a view, and want to
stick with that. If we are wrong, we'll fix it later, and eat humble pie
in the process. It wouldn't be the first time or the last.

But I also know that simple volumes of agreement / disagreement don't
add up to the right answer - they add up to a messy interface.

And I also know that irksomeness is no justification for the language
used, to which I raised an objection.

Mark

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-06-14 Thread Mark Shuttleworth
On 12/06/10 19:57, John Doe wrote:
> Thx Oliver, that's the first useful thing I have seen, since the Ubuntu
> Design Team chose to stuff nails through their heads and fuck up the
> useability of the system tray altogether.
>   

John, crass language is not going to win support for your ideas, and is
also against the code of conduct which governs this bug tracker. Please
refrain.

You're welcome to use the traditional Gnome panel applets, as described
here.

You're also welcome to express your opinions about what works better,
but please understand they are only your opinions and when you combine
them with the language of a three year old you put them appropriately in
context.

Mark

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-26 Thread Jeremy Nickurak
Another couple inconsistencies: the panel contains lots of other things,
like applets, and a task switch, that aren't menus, and don't behave like
menus, even though they sort of look like they're on a menu bar.

Also, with a menu bar, you can click once to open the menu, and then move or
drag the mouse to other menus, and have them open. With the indicator
applets, they don't behave this way.. you can't drag between the
application/places/system menus, the indicator-applet menus, the
indicator-applet-session menus, or the clock menu.

If you want a menu bar, with things on it that behave like a menu bar,
that's cool. But you may have to sacrifice the idea of using gnome-panel to
do it. gnome-panel is not a menu bar, and was never designed to act like
one.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-13 Thread Dmitrijs Ledkovs
On 13 May 2010 15:20, Jeremy Nickurak  wrote:
> On Thu, May 13, 2010 at 01:57, Dmitrijs Ledkovs
> wrote:
>
>> For all "turns green" i get NotifyOSD bubble notification saying
>> what's happened. Don't you as well? =)
>
>
> Doesn't help if you're away from the computer for the ~4 seconds the popup
> is there...
>

You click the green envelope and you see exact summary of things you
have missed listed under each messaging app. e.g.

Empathy
  Bob
  Sindy
Xchat
Email
  Family (2)

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-13 Thread Jeremy Nickurak
On Thu, May 13, 2010 at 01:57, Dmitrijs Ledkovs
wrote:

> For all "turns green" i get NotifyOSD bubble notification saying
> what's happened. Don't you as well? =)


Doesn't help if you're away from the computer for the ~4 seconds the popup
is there...

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-13 Thread Dmitrijs Ledkovs
On 13 May 2010 07:56, Alexander Pas  wrote:
> Another use-case where tooltips made the difference is the messaging
> menu.
>
> I had evolution open on the background, when suddenly the icon of the
> messaging menu turns green. But what does this green color mean?
>

For all "turns green" i get NotifyOSD bubble notification saying
what's happened. Don't you as well? =)

> however, looking from the other side of the coin (a.k.a. devils advocate)
> Removing the tooltips and making all information previously found under the 
> tooltip, accesable after opening a menu, enables Ubuntu to be used on 
> touch-only devices (think iPad etc.)
>

Nice one ;-) I'm trying to be devils advocate in this bug.

> Concluding: While ensuring all information enclosed in tooltips is also
> availble to non-tooltip-capable devices is a very good goal, and should
> be persued, we should not deprive tooltip-capable devices from the
> enhanced experience tooltips can offer.
>

Your post sounds like the gnome's decisions on "no icons in the menu's
by default.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-12 Thread Oliver Joos
On 11.05.2010, 17:39 + Dmitrijs Ledkovs wrote:
> What infomration are you missing in the current desktop?
> 
> A few things already identified
> 
> 1) Time left until battery charged
> 2) UbuntuOne syncing, up-to-date, failed
> 
> Anything else?
> 

More tooltips that I like in Karmic:
3) number of available package updates
4) current up/download speeds of p2p client
5) master volume level
6) weather, temperature, wind (clock and weather applet)
7) harddisk names for temperature displays (sensors applet)
8) number of objects in the trashcan (trashcan applet)

Well, without the tooltips the answers are just one or two clicks away.
So it would still be possible to work with Gnome even without tooltips.

I have another argument against menus replacing tooltips:
Hovering a few pixel off the target just shows the wrong tooltip. But
clicking off the target may start your IDE or Firefox with 20 tabs, may
close a window or deselect a dozen carefully selected icons.

Please think again before declaring tooltips as visual clutter. Knowing
the Commodore 64 we could also argue that the mouse pointer is visual
clutter. And removing it will be the future - just ask an iPad owner!

I bet there are better ideas to improve usability of Gnome.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-12 Thread Perky

> My mom&dad have a lot of troubles to understand difference between
> left click, right click&  double click. When I guide them over the
> phone to fix something i always tell them "the OTHER click" to get
> their attention to do right click.
>
You will now have to describe the icon to click on (assuming that you 
are guiding them to an icon they are not familiar with).  Previously, 
tooltips provided a way of identifying the item you wanted them to click 
on.  Now it is more like - click on everything until you find x. Or, 
click in the (describe where the indicator applet is) and move your 
mouse around until you find x.
> Also my mom does double-click on everything "to make sure it always
> works" cause she doesn't understand that on the desktop icons she
> needs to double click, in the web single click, in skype mostly single
> click, but to call in skype double click.
>
How does this fit in with the original request for bringing back tooltips?
> It is confusing.
>
> About tooltips - they cover information. And it's hard to see which
> item exatly tooltip belongs to. and tooltips cover other icons as well
> making you miss information again!
>
Yes, they temporarily cover information with the information you want.  
I think you're wrongly assuming that users are dissatisfied when they 
accidentally put their mouse over the Indicator Applet.  If this is the 
case, is there evidence to show that taking tooltips away is the best 
way of dealing with this?  A new user would move their mouse over the 
Firefox icon and then know what the icon is for.  They then "know" that 
they can get useful information if they move their mouse over things.  
Until they discover the Indicator applet.
> It has been marked as "won't fix" so please stop suggesting readding
> tooltips or providing solutions which go against current AppIndicator
> spec.
>
Does that mean it's impossible to change to "will fix" etc.? (Sorry if 
I'm missing something, I'm newish to lp)
> Currently we are trying to identify missing information, whether it is
> important and how to represent it in the new desktop design.
>
>
Good luck with your research, you might want to search Google Scholar 
for something similar to "usability tooltips" (without quotes).  Quote 
from second result and searching the document for tooltip:

We heard general comments about icons and tooltips that included the 
following:
"The icons are not immediately obvious" (P2)
"Some of the icons could be more helpful. Icons that work well are 
really simple." (P4)
"The icons are not clear." (P6)
"The tooltips make no sense." (P7)

So, users DO use tooltips to identify things (although in this OLD study 
tooltips at the time did not have useful information).  If research is 
old, you will have to determine what bits are relevant.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-12 Thread Dmitrijs Ledkovs
On 12 May 2010 23:28, Marck Robinson  wrote:
> What is wrong with a win/win solution?
>

See attached screenshot of a loss/loss situation

1) What's the time & date? (I'm hovering over the date/time applet)
2) Is my sound muted, low or high?
3) Do I have any pending messages in the messaging menu?
4) Which user is logged in?

When asked to "click on the envelope icon" users do search with their
mousepointer while they do it (e.g. first time users) they will hover
over the icons while searching for the right icon the tooltips will
hide the items they are searching for leading to frustration.

In this context all the indicators have about the same significance
and all of them are the same size. Tooltips on the other hand are much
larger in size and cover more than one indicator. When your mouse
pointer is in the indicator area it is area of high interest and users
should be able to see all indicators and nothing should hide any of
them.

Also thing about visually-impaired and/or people with reduced motor
skills / poor hand-eye coordination. The time it takes to get to the
icon will be less than tooltip popup delay which will increase the
effort to get to the indicator. And even with legacy notification
icons you still click more on it (left, right, double) then hovering
over them.


** Attachment added: "tooltips-bad.png"
   http://launchpadlibrarian.net/48360283/tooltips-bad.png

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-12 Thread Dmitrijs Ledkovs
> Please see (and follow) the HIG:
>

Are you referring to the out-of date Gnome HIG which hasn't been
revamped for Gnome3 yet?

The HIG is good but remember it is Guidelines not a Law.

> Right click => menu
> Left click => show/hide main app
> Double click => default action (like play/pause for example)
> Tooltips.
>
>
> This is nuts.  Really a huge step backward in usability all around.
>

My mom&dad have a lot of troubles to understand difference between
left click, right click & double click. When I guide them over the
phone to fix something i always tell them "the OTHER click" to get
their attention to do right click.

Also my mom does double-click on everything "to make sure it always
works" cause she doesn't understand that on the desktop icons she
needs to double click, in the web single click, in skype mostly single
click, but to call in skype double click.

It is confusing.

About tooltips - they cover information. And it's hard to see which
item exatly tooltip belongs to. and tooltips cover other icons as well
making you miss information again!

It has been marked as "won't fix" so please stop suggesting readding
tooltips or providing solutions which go against current AppIndicator
spec.

Currently we are trying to identify missing information, whether it is
important and how to represent it in the new desktop design.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-11 Thread Dmitrijs Ledkovs
To sum up this bug report

We have a few places to stick additional information

1) New Indicator - "notification menu"
2) Power button indicator
3) Me menu
4) Messaging menu

Everyone who is subscribed to this bug:

What infomration are you missing in the current desktop?

A few things already identified

1) Time left until battery charged
2) UbuntuOne syncing, up-to-date, failed

Anything else?

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-11 Thread Dmitrijs Ledkovs
On 11 May 2010 13:13, Martin Wildam  wrote:
> On Tue, May 11, 2010 at 12:04, Dmitrijs Ledkovs
>  wrote:
>> Here shutter needs to be running as a service/daemon. Can you keep it
>> open on another virtual desktop and assign global shortcuts to do
>> screenshots?
>
> Don't understand, what you mean. I don't know if I could assign
> shortcuts to a daemon and how the daemon could respond to them.
>

I meant to have the app loaded but without any notification
icons/windows anywhere.

For example gnome-do. When you autostart on login it is loaded into
the memory but there are no windows and icons for it. It simply
instantly appears on keyboard shortcut.

Similarly for the e.g. shutter app for your frequent usecase and slow
loading times. You should be able to autostart it without any icons
anywhere and when you need it you can either click on it's icon in
your panel or press shortcut to bring it up.

You can configure custom shortcuts to launch any app.


>
>>> One finished syncing because I might want to shutdown my laptop (already
>>> late to leave the office) and access that data later at home.
>> File a bug against Ubuntu One. Cuase the only way to know that it has
>> finished syncing files right now is to check the emblem on the file.
>
> Don't see why to file a bug - it is ok that way. - Or do you mean it
> should send an OSD message when finished (not sure if it doesn't do
> that already)?
>

Upto you. I didn't personally have any problems with knowing whether
ubuntuone is synced or not.

>
>> We have NotifyOSD for those (and higher priority notification do push
>> in front of chat notifications) the problem is that they fly away.
>
> Yeah, that's the pitty with those - if I look away for 10 seconds
> because getting a bite to eat or respond to a question of a collegue,
> I already miss that. That's why I do not really consider those
> messages.
>

+1

>
>> With your proposal it looks like each app should be able to create
>> app-indicator on the fly and remove it after the message has been
>> dealt with.
>
> Yes, something like that. Keep the icons all in one menu (like the
> me-menu you mentioned) but in message case show the icon next to the
> menu separately. - Just an idea - TBD.
>
>

Have you looked at the png mockup I did? It is attached to the
bugreport don't know if it was mailed or not though.

>> Or have what you propose a "system menu" (similar to sound menu, Me
>> Menu and Messaging Menu). But this system menu should not be visible
>> unless it has some items to deal with.
>
> Yes, but the menu should be visible always - so that I can click on it
> also to look at the last messages (newest maybe on the top and on the
> lower end a "more..." entry as last). If there are new messages the
> menu should have another color (maybe yellow instead of gray) and the
> new entries should also have that icon in front - just similar to a
> mail inbox).
>

This starts to sound like RSS reader or GWibber =) shall we make our
desktop just tweet those and read it via messeging menu?


Actually why can't it be part of the messaging menu? Create one more
entry "System" and add those under there. Just a thought

But this will make messaging menu hard dependency. And we are
currently wandering away from the topic.

1) Can't start app in background without cluttering desktop with
windows and pointless "anchor-only" systray icons

This is a problem which should be solved at per-app level. E.g.
gwibber, empathy anchor themself onto messaging menu, but xchat
doesn't.

For the actual usecase (i've now tried shutter for the first time) I
think it really needs an appindicator. I've filed Bug #578884 against
shutter about that.

2) Disappearing NotifyOSD notifications

Note that majority of notifications are actually accessible after it is
gone

1) Low battery power -> changing baterry icon fraction & warning
colour when critically low

2) IM -> messeging menu is green and you can click on it to see
exactly which chats you have missed

3) Restart requited (e.g. after kernel upgrade) -> power button changes
to red.

So before we go off to make this system menu with log viewer we need
to figure out which messages / warnings we are actually missing. When
we have that list we can figure out whether we need a new "system
menu" or if we can it put those inside the power button menu and add a
menu item there "View system messages..." to see history of those.

>
>> Alternatively instead of adding yet another IndicatorMenu we can abuse
>> the system menu / me menu =)
>
> Please don't remove the system menu - that one is essential. The

the "system menu" is the one that doesn't exist yet =) and I'm a bit
of a minimalist, when there is nothing to report we shouldn't be
adding anything to the interface.

And i like to refer to it as "notifications menu" as you did in the
next sentence.

So let's settle on the language we are trying to figure out if we are
missing any important notifications, where to put them for user to
not

Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-11 Thread Martin Wildam
On Tue, May 11, 2010 at 12:04, Dmitrijs Ledkovs
 wrote:
> Here shutter needs to be running as a service/daemon. Can you keep it
> open on another virtual desktop and assign global shortcuts to do
> screenshots?

Don't understand, what you mean. I don't know if I could assign
shortcuts to a daemon and how the daemon could respond to them.


>> One finished syncing because I might want to shutdown my laptop (already
>> late to leave the office) and access that data later at home.
> File a bug against Ubuntu One. Cuase the only way to know that it has
> finished syncing files right now is to check the emblem on the file.

Don't see why to file a bug - it is ok that way. - Or do you mean it
should send an OSD message when finished (not sure if it doesn't do
that already)?


> We have NotifyOSD for those (and higher priority notification do push
> in front of chat notifications) the problem is that they fly away.

Yeah, that's the pitty with those - if I look away for 10 seconds
because getting a bite to eat or respond to a question of a collegue,
I already miss that. That's why I do not really consider those
messages.


> With your proposal it looks like each app should be able to create
> app-indicator on the fly and remove it after the message has been
> dealt with.

Yes, something like that. Keep the icons all in one menu (like the
me-menu you mentioned) but in message case show the icon next to the
menu separately. - Just an idea - TBD.


> Or have what you propose a "system menu" (similar to sound menu, Me
> Menu and Messaging Menu). But this system menu should not be visible
> unless it has some items to deal with.

Yes, but the menu should be visible always - so that I can click on it
also to look at the last messages (newest maybe on the top and on the
lower end a "more..." entry as last). If there are new messages the
menu should have another color (maybe yellow instead of gray) and the
new entries should also have that icon in front - just similar to a
mail inbox).


> Alternatively instead of adding yet another IndicatorMenu we can abuse
> the system menu / me menu =)

Please don't remove the system menu - that one is essential. The
me-menu could be iincorporated in the notifications menu by clicking
with the right mouse button as I consider the me-menu basically
configuration (beside the status message). That said, it does not take
more space than previously when the user name was displayed next to
the system menu icon. So I would keep it as a separate menu.


>> example if currently a syncing error that gets retried in a minute and
>> only if 3 retries failed then drop the sync error with a higher
>> priority). If then the user can decide for each application with what
>> priority a notification popup or sound should appear and for which only
> IMHO bad idea inconsistent and you will spend more time
> configuring then finding this useful.

In general for such questions: Everything should be configurable but
the defaults should be good to fit 90 % of what the users prefer. But
don't forget that interests or jobs of people might by very different.
There might be support- and sales guys doing mostly email, chat and
authors who write books first of all and don't want to be distracted
by instant messaging (so don't bother about the me menu).


> But Ubuntu One is not really a target here. Cause generally it works
> and in case of low batter / shut down it should block shut down or
> send notification e.g. "Low battery & Ubuntu One sync is in progress".
> If the user is not there the computer will shut down anyways =)

Don't worry about Ubuntu One here - it was a sample - if the internet
connection is down sure that sync is failing - seeing, that it is not
finished is completely sufficient.


>> an indicator in the system tray, the user can decide what is
>> important.
> Nah user doesn't need to decide anything =) cause I'm lazy and I don't
> want to learn what possibly can happen to my system and weather I how
> I want to find out about it.

Yes, the user is lazy, but you have to differ between the standard
person where ordering a book online at amazon is a challenge of at
least half an hour and between highly efficient and GTD oriented
people. If I get annoyed about innefficiency 3 times by the same thing
I am going to change it if I can.

Of course, setting up my work PC is not just doing the default install
and that's it. E.g. I have a strongly configured compiz with mouse and
keyboard shortcuts. All the applications from my panel also have
keyboard shortcuts. Depending on current position of hand (mouse or
keyboard) there is always a fastest way to get e.g. to firefox. And
depending on the current task I am using more keyboard or more mouse.


> Skype should be integrated into messeging menu and that's it. I do not
> want to spend my time figuring out whether I want separate icons for
> xchat, telepathy, skype & gwibber.

By default they could be integrated, but I know people who strictly
separ

Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-11 Thread Dmitrijs Ledkovs
On 11 May 2010 09:58, Martin Wildam  wrote:
> Trying to get constructivity back in this thread:
> I can understand and agree to the intention to reduce system tray icons.
>
> The reason why the system tray came up was (from my understanding): Some
> applications run continuously and "pollute" the task bar as they occupy
> a lot of space while not being of interest most of the time. Only in
> certain event cases they are needed. Some of them have a status or
> display notifications from time to time and others are just kept there
> to have them in memory for later faster reuse. That said: I definitely
> do NOT like the approach done in Windows 7 (displaying everything in the
> task bar whether it is really started or not). The approach of Windows
> dealing with the system tray by letting you simply decide which Icons
> you want to be displayd always and which only if something happend (or
> even never) I like better.
>
> Samples: Skype should be running always so that co-workers can reach me
> when I am online. However, I am not interested in that application yet.
> When an event happens I want to see it and if I double click on an
> incoming call I get (and want) that particular event/window in the
> taskbar as it gets a current task (the call or chat). I also want to

Not gonna comment on skype cause due to poor quality I boot into Mac
to use skype.

> have Shutter running in the background because on startup it takes a
> while to load the plugins. As I do need Shutter often, but then just for
> two or three screenshots, I like having it in the notification area even
> if it never displays any notification or status. KeePassX is also an

Here shutter needs to be running as a service/daemon. Can you keep it
open on another virtual desktop and assign global shortcuts to do
screenshots?

> application I need running in the background because it offers the
> CTRL+ALT+X hotkey posting login data to my web forms but never displays
> notifications or status.
>

Similar to shutter.

> So far so good - System tray good idea. Problem with that is twofold:
>
> a) A lot of applications consider themselves to be so important to add
> themselves to the system tray. Under Windows I have seen a lot of
> graphic or notebook touchpad drivers adding themselves to the system
> tray which is completely stupid because you configure those to match
> your preferences and then never touch it again (maybe you don't touch it
> neither that first and only time because you go with the defaults).
> Fortunately it is not so bad under Linux.
>
> b) Due to the fact, that with the rising of social networking and plenty
> of Instant messaging tools + social networking sites the amount of
> interesting background applications rises.
>
> Solution-Attempt:
> The idea to collect all those messages within a generic notification system 
> is very good: I also don't go to different news websites for years and only 
> use an RSS reader. So having a similar type of syndication is good. I agree 
> with Mark and his team that something should be done to solve the problems by 
> creating a single notification system.
>
> But the important thing that is overlooked IMHO: You need to differ
> between time critical messages plus applications/status you simply want
> to have "at hand" and other just "FYI" type messages. If my laptop
> battery goes empty in a few minutes then this is a high priority

And you get OSD notification & your battery icon changes to attention
colour (in default theme it's red) It's very noticeable.

> information that is more important for me that - let's say facebook
> friends chatting me.

Messeging menu uses "FYI" colour (green in default theme) for that.

> Also a time critical information can be if Ubuntu
> One finished syncing because I might want to shutdown my laptop (already
> late to leave the office) and access that data later at home.
>

File a bug against Ubuntu One. Cuase the only way to know that it has
finished syncing files right now is to check the emblem on the file.

> One idea to solve this could be: Have a single notification application
> that the applications can talk to where the applications can drop a
> message including a message type (Critical, Error, Warning, Information
> for example) and priority (even an error can have a lower priority - for


We have NotifyOSD for those (and higher priority notification do push
in front of chat notifications) the problem is that they fly away.

With your proposal it looks like each app should be able to create
app-indicator on the fly and remove it after the message has been
dealt with.

Or have what you propose a "system menu" (similar to sound menu, Me
Menu and Messaging Menu). But this system menu should not be visible
unless it has some items to deal with.

Alternatively instead of adding yet another IndicatorMenu we can abuse
the system menu / me menu =)

> example if currently a syncing error that gets retried in a minute and
> only if 3 retries failed then 

Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-09 Thread Dmitrijs Ledkovs
On 9 May 2010 23:35, Kangarooo  wrote:
> #121 eh what do you mean by that? if u didnt know as i can see here is 
> democracy. yesterday was mothers day and europes day. also yesterday was 
> Soviet soldier celebration 65 year aniversary for what they did in berlin to 
> city and to woman on that day. Also that was start to occupieng countrs.
> So thats the opposite of democracy. So im really confused couse now it looks 
> that democracy heres not working. What is helping democracy to work?
>

#121 was a gentle reminder that Ubuntu Project has a Self-Appointed
Benevolent Dictator For Life similar to Python, Perl and other
projects.

This is one of the pillars Ubuntu community is based on. In doesn't
matter how many people will "me-too" this bug =)

See
http://en.wikipedia.org/wiki/Benevolent_Dictator_For_Life

This has nothing to do with "real-life" =)

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-07 Thread Oliver Joos
On 07/05/10 14:04, Mark Shuttleworth wrote:
> On 07/05/10 10:18, Oliver Joos wrote:
> > And another +200.
> >
> > Ha! That makes 3! Do I win something? An extra tooltip??  
> 
> Wow, it's like this is a democracy or something :-)
> 

Sorry for my sarcasm. I read so much about the topic that sometimes I
loose the seriousness it deserves. I really hope for a solution to
satisfy both parties, mainly because I think the issue is an example for
similar decisions in the future of Ubuntu. It's about simplicity vs
freedom of choice - a true challenge for Opensource.

I'd like to thank you Mark, that you tolerate (and read!) these comments
in your bug tracker although this bug has already been marked as "Won't
fix". Your presence helps a lot to keep confidence in Ubuntus future and
to stay serious in such discussions.

For people like me who cannot understand why valuable tooltips are gone
I recommend to read
http://design.canonical.com/2010/04/notification-area/. This article
helped me to understand the other point of view. And there we could also
leave comments that do not fit here.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-07 Thread Dmitrijs Ledkovs
On 7 May 2010 15:03, Mark Shuttleworth  wrote:
>
> But a bug tracker is not the right place for he-said-she-said,
> tit-for-tat point scoring. Gathering facts is useful, and the more we
> keep the content of this bug about those, the more valuable it is. So
> please just resist the urge to reply if baited, or to bait someone else.
>
> Mark
>

Bug #1 started the trend =)

ubuntuforums & brainstorm sure but I think this bugreport turned into
Special Interest Mini-Mailing list already =)

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-07 Thread Chow Loong Jin
On Friday 07,May,2010 10:03 PM, Mark Shuttleworth wrote:
> 
> Guys, please don't get into a tit-for-tat about who's opinion is more
> valid. 144 users registering interest in a bug is very significant.
> That's valuable feedback, and it is appreciated.
> 
> I know there are are strong opinions on the subject, and debate is
> valuable. Please conduct that on the forums, or in the blogosphere. I
> hate to see bad publicity but I encourage people to debate this issue
> publicly nevertheless, even though at least half the people in the
> debate will be unhappy :-/
> 
> But a bug tracker is not the right place for he-said-she-said,
> tit-for-tat point scoring. Gathering facts is useful, and the more we
> keep the content of this bug about those, the more valuable it is. So
> please just resist the urge to reply if baited, or to bait someone else.

How about a poll on ubuntuforums.org? That should show the general preference of
the Ubuntu community, at least within those who do have an account there.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-07 Thread Mark Shuttleworth
On 07/05/10 10:18, Oliver Joos wrote:
> And another +200.
>
> Ha! That makes 3! Do I win something? An extra tooltip??
>   

Wow, it's like this is a democracy or something :-)

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-07 Thread Mark Shuttleworth

Guys, please don't get into a tit-for-tat about who's opinion is more
valid. 144 users registering interest in a bug is very significant.
That's valuable feedback, and it is appreciated.

I know there are are strong opinions on the subject, and debate is
valuable. Please conduct that on the forums, or in the blogosphere. I
hate to see bad publicity but I encourage people to debate this issue
publicly nevertheless, even though at least half the people in the
debate will be unhappy :-/

But a bug tracker is not the right place for he-said-she-said,
tit-for-tat point scoring. Gathering facts is useful, and the more we
keep the content of this bug about those, the more valuable it is. So
please just resist the urge to reply if baited, or to bait someone else.

Mark

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-07 Thread Dmitrijs Ledkovs
you can have a 2gb ubuntu one account ;-)

*and* a virtual cookie =)

On 7 May 2010 10:18, Oliver Joos  wrote:

> And another +200.
>
> Ha! That makes 3! Do I win something? An extra tooltip??
>
> --
> please include status messages/tooltips
> https://bugs.launchpad.net/bugs/527458
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-06 Thread Omer Akram
Here is the reason: my neighbour and a friend who were using Karmic I
updated them to lucid the next day as lucid came out. I meet them often
daily and ask about how is lucid they mention other problems but never
mentioned the tooltips :-)

How do you *know* most people don't even care? I don't know that.
>
>

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-06 Thread Alan Lord
On 06/05/10 17:58, Omer Akram wrote:
> @Alan most people dont even care :-)
>

I'm amazed how so many poeple seem to know about what everyone else
thinks.

How do you *know* most people don't even care? I don't know that.

Al

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-06 Thread Omer Akram
@Alan most people dont even care :-)

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-06 Thread Alexey Kotlyarov
Ubuntu is estimated to have 12 million users. 144 are affected by this
bug.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-06 Thread Dmitrijs Ledkovs
There are plently of dashboards which can overlay IP, up/down link
sppeds, memory/processor usage, current song, date etc.

Banshee shows NotifyOSD notifications when new song starts playing
with song & artist.

And I personally have gnome-system-monitor mapped to a shortcut to get
information about the system.

I haven't yet found tooltips usecase in my workflow...

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-05-03 Thread Omer Akram
Hmmm, people maybe annoyed by not having tooltips but one thing that I have
discovered is that you have to wait 1sec(maybe a few pico seconds less) on
the icon for the tooltip to appear (network manager) but when you have to
direct and click like the menus it takes only 0.5sec maybe less depending on
the speed of person my case is a netbook but it can be faster when using a
mouse. I used tooltips most of the time when I did not wanted to click on
the application icon because that would open the whole window but with
indicators there is (for me) no need of tooltips at all as clicking on the
icon wont open the window and will provide me a with the little but precise
info about the app. Think.

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-04-27 Thread Tom Jaeger
On 04/27/2010 04:33 PM, Frederik Elwert wrote:
> As others, I’m not against change in the systray thing. And I don’t want
> to complain about a change just because it is a change. I just request
> answers to these simple questions:
> 
> 1. How do I know the current charging (percentage) of my laptop battery?

This is bug #539912.  The state of affairs there is basically: The
design team hath spoken; the percentage can't be included in the menu
because the hopelessly inaccurate remaining time estimate is already
taking up too much space.

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RE: [Bug 527458] Re: please include status messages/tooltips

2010-04-19 Thread Willem Kan

In addition to that: I just tried out Fedora 13 beta and it looks really nice.
I may or may not decide to vote with my feet...

  
_
Een netbook met Windows 7? Hier vind je alles dat je moet weten.
www.windows.nl/netbook

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-03-26 Thread J Putt
On 27 March 2010 04:33, Jeremy Nickurak  wrote:
>
> Except of course that if it's triggered by a user action (hovering the
> mouse over an icon), there's a notification potentially on the
> opposite side of the screen, away from where attention is currently
> focused. A big intuitivity loss from tooltips, in my opinion.

Yes that could be painful. Though I am assuming a default setup where
hopefully (!) a string of indicators doesn't stretch right across the
panel. It wouldn't be fun to need to move your focus from side to side
every time, even if you are expecting the bubble.

>
> On Fri, Mar 26, 2010 at 08:59, Jan Nekvasil  wrote:
> > I see the possible use of notify-osd as the replacement for indicator
> > tooltips as a splendid idea. The content which are we now missing is
> > obviously not the tooltip itself (that means short description what the
> > icon does) at all, but the application's status, propagated trough the
> > (misused) tooltips.
> >
> > Pros:
> > - all content placed at the same, consistent place.
> > - bigger, well formated, easy to read
> > - does not mess with the cursor
> >
> > Cons:
> > - ?
> >
> > THIS could be the next great thing in Ubuntu experience (and I'm very
> > excited about that idea).
> >
> > --
> > please include status messages/tooltips
> > https://bugs.launchpad.net/bugs/527458
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> > of the bug.
> >
>
>
> --
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>
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Re: [Bug 527458] Re: please include status messages/tooltips

2010-03-26 Thread Jeremy Nickurak
Except of course that if it's triggered by a user action (hovering the
mouse over an icon), there's a notification potentially on the
opposite side of the screen, away from where attention is currently
focused. A big intuitivity loss from tooltips, in my opinion.

On Fri, Mar 26, 2010 at 08:59, Jan Nekvasil  wrote:
> I see the possible use of notify-osd as the replacement for indicator
> tooltips as a splendid idea. The content which are we now missing is
> obviously not the tooltip itself (that means short description what the
> icon does) at all, but the application's status, propagated trough the
> (misused) tooltips.
>
> Pros:
> - all content placed at the same, consistent place.
> - bigger, well formated, easy to read
> - does not mess with the cursor
>
> Cons:
> - ?
>
> THIS could be the next great thing in Ubuntu experience (and I'm very
> excited about that idea).
>
> --
> please include status messages/tooltips
> https://bugs.launchpad.net/bugs/527458
> You received this bug notification because you are a direct subscriber
> of the bug.
>


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Jeremy Nickurak -= Email/XMPP: jer...@nickurak.ca =-

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Re: [Bug 527458] Re: please include status messages/tooltips

2010-03-19 Thread Chow Loong Jin
On Friday 19,March,2010 08:14 PM, Jud Craft wrote:
> The issue seems to be that indicator icon information is not immediately
> available on mouseover.
> 
> Instead of a tooltip, why not just automatically open the menu on mouse-
> over, similar to KDE's panel menus in OpenSUSE?
> 
> It would mean that any indicator icon automatically reveals its options
> and info on mouseover, and it doesn't require a tooltip.  Mousing away
> could close the menu.
> 
> That's a much different interaction than previously discussed, but it
> would also solve the "show status immediately" problem.
> 

That would solve the show status immediately problem, but it would result in a
potentially large menu showing up. This can pose problems especially for people
who seem to be less proficient at wielding the mouse. I know people who can
continuously trigger my screen's hot corner for Compiz's scale feature multiple
times in a row, and that is a screen corner. Think about how many menus they'll
spawn if they accidentally hit the top of the screen where all the application
indicator icons are instead.

-- 
Kind regards,
Chow Loong Jin (GPG: 0x8F02A411)
Ubuntu Developer

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please include status messages/tooltips
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