Re: Default Desktop Experience for 11.04 - User testing results

2011-04-15 Thread Celeste Lyn Paul
On Fri, Apr 15, 2011 at 1:48 AM, Bryce Harrington br...@canonical.com wrote:
 On Fri, Apr 15, 2011 at 03:00:31AM +0100, Matthew Paul Thomas wrote:
 *   8/10 people could find a window's menus, but 7/8 of them learned to
 *   Only 4/11 worked out how to change the background picture.
 *   6/10 could easily find and launch a game that wasn't in the
 *   Only 1/9 (P4) easily added that game to the launcher.
 *   9/11 people could easily close a window.
 *   8/9 easily copied text from one document into another.
 *   Only 5/10 could easily delete a document

 These seven items in particular seem like really basic tasks that ought
 to be testing at 90%, so these stats seem a lot lower than I'd expect.

What would be telling is if the people who didn't figure out the task
the first time remembered how to complete it the next time. That shows
that the task is learnable, which is acceptable if the curve matches
the difficulty of the functionality. Unfortunately very rarely do you
use the same users for multiple tests (in fact it is usually
discouraged unless you are doing longitudinal studies) except in
longitudinal studies.


 I'm curious whether these stats are higher/lower/same-as with Classic
 Desktop.  IOW this needs a control group so we can tell if the new
 design brings improvement or regression.

 Also, these tests measure usability, but not their overall impression.
 Did they like it?  Find it frustrating/confusing?

Do people in the UK use the System Usability Scale, NASA TLX, or
Modified-Cooper Harper? Theyre assessment surveys that measure
satisfaction and cognitive load, but I've only seen human factors
engineers use them.


 Bryce

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Re: Lucid changes to Firefox default search provider

2010-01-26 Thread Celeste Lyn Paul
On Tue, Jan 26, 2010 at 3:03 PM, Rick Spencer
rick.spen...@canonical.com wrote:
 Why?
 I am pursuing this change because Canonical has negotiated a revenue
 sharing deal with Yahoo! and this revenue will help Canonical to provide
 developers and resources to continue the open development of Ubuntu and
 the Ubuntu Platform. This change will help provide these resources as
 well as continuing to respect our user's default search across Firefox.

Since Google is the current default, will the switch to Yahoo only
have an effect on new installs?

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Re: Please Comment: Proposal to change the name of Applications - Add/Remove...

2009-01-15 Thread Celeste Lyn Paul
On Thursday 15 January 2009 03:17:34 pm petr bug wrote:
 Dereck der...@gmail.com

  Software Library reflects what it really is IMHO.

 Or Program Catalog or Application Repository (a packager's preferred :-) )
 or

You know, I was sitting here trying to think of alternatives to Library and I 
think Catalog works better. I like the sound of Application Catalog.  
Library seems to play too much on metaphor, but Catalog has a similar 
feeling/meaning without invoking too much real world meaning.  


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Re: Intuitive Popup Scrollbars

2008-08-18 Thread Celeste Lyn Paul
On Monday 18 August 2008 08:31:03 Matthew Paul Thomas wrote:
 Mackenzie Morgan wrote on 15/08/08 21:53:
 ...
  I must admit, on a large screen moving all the way from top to bottom
  of the scrollbar is a royal pain.  I wouldn't mind having easier
  targets.

 Mac OS 8 and later fixes this with a much smaller change: it lets you
 put the arrow buttons next to each other at the bottom/right of the
 scrollbar, instead of at opposite ends. You can even drag from one
 button to the other while the mouse button is still down.

 KDE does a similar (but somewhat more confusing) thing by having two
 up/left buttons in a scrollbar, one at the the top/left and the other
 next to the down/right button.

Hmm.. are you using a weird widget set?  We do it exactly like OS X with an up 
control at the top and an up/down control at the bottom (see attached, left 
KDE3, right KDE4)

~ Celeste


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Re: Intuitive Popup Scrollbars

2008-08-18 Thread Celeste Lyn Paul
On Monday 18 August 2008 10:14:37 Matthew Paul Thomas wrote:
 Celeste Lyn Paul wrote on 18/08/08 14:01:
  On Monday 18 August 2008 08:31:03 Matthew Paul Thomas wrote:
 ...
 
  KDE does a similar (but somewhat more confusing) thing by having two
  up/left buttons in a scrollbar, one at the the top/left and the other
  next to the down/right button.
 
  Hmm.. are you using a weird widget set?  We do it exactly like OS X
  with an up control at the top and an up/down control at the bottom
  (see attached, left KDE3, right KDE4)
 ...

 In Mac OS X, a vertical scrollbar has one up button and one down button.
 The Appearance control panel lets you specify where the up button goes.
 (It's possible to have both buttons at both ends, but only using
 command-line settings or third-party utilities like TinkerTool.)

Aah, I see.  Strange, all of the screenshots I googled had three arrow 
buttons.

 In KDE, as shown in your screenshot, a vertical scrollbar has two up
 buttons and one down button. It's not obvious why going up is twice as
 important as going down, and having multiple buttons for the same task
 causes dither.

Hum.. I've never noticed anyone have problems with it during testing before (~ 
30 participants using KDE in various ways) and I don't remember anyone from 
OpenUsability mentioning anything.  I think the second up arrow is a simple 
single-learning event, if you want to try the up arrow, it is obvious what it 
does and so the user can choose to use that method or not. Scrolling is not 
inhibited by it.  *shrugs*


 Cheers
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 Matthew Paul Thomas
 http://mpt.net.nz/



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