Re: {Desktop 12.10 Topic] Holistic approach to Ubuntu documentation

2012-04-19 Thread Matthew East
On 19 April 2012 07:19, Jo-Erlend Schinstad
 wrote:
> This page was marked out of date nearly four years ago:
> https://wiki.ubuntu.com/UbuntuOnMac. Why does it even exist? I assume
> it's simply because noone has the overview to systematically make sure
> pages like that is either updated or deleted.

It seems to me that there is a good reason to take a different
approach to user help than to contributor documentation as regards
deletion of material.

There are quite a lot of pages on wiki.ubuntu.com that are out of date
but that have specifically not been deleted because they can have
historical value. So, looking back over the development of Ubuntu
historically can sometimes be useful, to remember why something
happened in a particular way. In my previous email on this thread, I
dug out a specification created in 2005, for example. It was
implemented over 5 years ago, and hasn't been touched since then, but
keeping it around reminds us why we did something and can be used as a
reference if a similar discussion crops up in the future. (I'm not
saying this necessarily applies to the page you've referenced above,
the explanation may be a less sophisticated one, like no one has had
the chance to merge the information into whatever database is now used
for such things, or simply that it should be deleted but hasn't yet
been.)

That's not the case for user help, there is no point keeping around a
page which can only be applied to a deprecated version of Ubuntu on
help.ubuntu.com. So evaluating the issue of deleting information using
a single process isn't helpful.

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Re: {Desktop 12.10 Topic] Holistic approach to Ubuntu documentation

2012-04-19 Thread Matthew East
On 19 April 2012 02:51, Jo-Erlend Schinstad
 wrote:
> Den 19. april 2012 03:11, skrev Jeremy Bicha:
>> Your topic mixes developer docs, entry-level user docs, and "power
>> user" docs. Each of those needs a different approach and I think it's
>> simpler to tackle them as three mostly separate things. Also, if
>> you're going to discuss documentation, you should probably include the
>> docs team (CC'd now) as that's where people interested in that read.
>
> The point is the exact opposite. We shouldn't split documentation up
> into completely unrelated pieces. That is the problem.

I don't agree with this, and I agree with Jeremy.

The fact that information provided to help users (help.ubuntu.com),
information provided to help application developers
(developer.ubuntu.com) and information provided to help contributors
(wiki.ubuntu.com) could all be given the single label  "documentation"
or indeed "information" is just a matter of language. The three
concepts are so fundamentally different that they justify and require
a completely different approach, different websites and even a
different authorship. It's not useful to think of them as different
aspects of the same thing. They aren't.

This is particularly important for users. We mustn't burden users
looking for help with Ubuntu with the sort of complex and confusing
information that is found on wiki.ubuntu.com or developer.ubuntu.com.
We worked quite hard back in 2006 to separate these concepts out
(https://wiki.ubuntu.com/BetterWikiDocs) and I think it's important
that we stand by it. Furthermore, the type of information being
presented to users is so different to that presented to developers
that it warrants different structure and a different style. As to
authorship, developer material is usually best written by developers,
because they know what they are talking about and have been through
the process of learning about those concepts, whereas it's less common
(albeit not impossible) that developers make good authors of user help
because there the level of knowledge required is different, and the
focus is on the skill of explaining something to a non-technical user
in the most effective way. So good writers of user help are often
non-technical people themselves.

Having said that, I think that you also make a perfectly valid, point
about the validity, quality and process used to updating
documentation. Nothing I have said above is intended to suggest that
we have a good process for user documentation - there is vast scope
for improvement almost at every level, both in the structure of the
user documentation, the quality of it, the number of contributors
attracted, and so on. However, these types of points are entirely
separate from the main point which you make about eliding different
types of documentation.

In relation to quality and process, you give a few specific examples
of pages which are out of date and which are difficult to rely upon.
I've no doubt you could have given dozens of examples. On the help
wiki, we do have a way which has been established of dealing with such
pages:

https://help.ubuntu.com/community/Tag

For example, you mentioned this page:

https://help.ubuntu.com/community/btrfs

You're right that it seems to be drafted for older versions of Ubuntu,
so I've added the "unsupported" tag.

Your point of course would be that when you visited that page, in the
role of a user, you weren't to know that the page could be out of
date. And you're right that it would be useful to discuss whether
there could be some kind of systematic process whereby pages are
reviewed and updated on a regular basis, or whereby users themselves
can report problem pages more easily than they can now. Any such
discussion has of course to take into account the fact that there are
actually not a lot of contributors to documentation. It therefore
needs to be coupled with a separate discussion about how to attract
more contributors.

Such a discussion would be very useful. There are plenty of new ideas
and approaches we could consider with a view to improving the user
documentation.

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Re: Call for testing: LightDM

2011-06-08 Thread Matthew East
On 8 June 2011 09:09, Bryce Harrington  wrote:
> On Wed, Jun 08, 2011 at 08:45:38AM +0100, Matthew East wrote:
>> On 8 June 2011 02:58, Bryce Harrington  wrote:
>> > On Tue, Jun 07, 2011 at 11:03:12AM +0100, Matthew East wrote:
>> >> I'm taking this opportunity to post a link to this comment on the
>> >> proposed switch to lightDM from Matthew Garrett, in case people
>> >> reading here haven't seen it, it seems relevant to this discussion and
>> >> I haven't seen it mentioned before.
>> >>
>> >> http://mjg59.livejournal.com/136274.html
>> >
>> > tl;dr version: "Every wart is earned in the process of fixing a bug;
>> > those who ignore history are doomed to repeat it, etc."  Fairly bog
>> > standard rant against doing something new.
>>
>> Actually, to be fair, I don't think that it is at that kind of level.
>> It's not just a criticism of the concept of using something
>> lightweight, the post looks specifically at differences between the
>> competing software, features and design policies.
>
> Specifically?
>
> Boiling Matt's post down this is what I'm reading:
>
>  1. NIH
>  2. It doesn't start a GNOME session
>  3. Doesn't have arbitrary shiny stuff like slidy effects
>  4. Auto-update when users are created or deleted
>  5. Accessibility functionality UI
>  6. Gratuitously drawing a clock
>  7. Handle power policy via gnome-power-manager rather than via upower

Well, your second post is a bit more like a rebuttal of the blog post
than your first one was, and you've more or less stated the points
that are made (except for point 6, which isn't really made), although
I don't think you've really taken much time rebutting the reasoning
behind points 2 and 7 (which seem to be the main focus of the post).

For my part, I don't have the technical knowledge to even have an
opinion on the issues raised, and I certainly can't participate in the
discussion in any meaningful way. I have 100% faith in the decision
makers and implementers in this team to get this right. As I mentioned
originally, I just wanted to bring the post to the attention of the
right people, as I hadn't seen it mentioned.

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Re: Call for testing: LightDM

2011-06-08 Thread Matthew East
On 8 June 2011 02:58, Bryce Harrington  wrote:
> On Tue, Jun 07, 2011 at 11:03:12AM +0100, Matthew East wrote:
>> I'm taking this opportunity to post a link to this comment on the
>> proposed switch to lightDM from Matthew Garrett, in case people
>> reading here haven't seen it, it seems relevant to this discussion and
>> I haven't seen it mentioned before.
>>
>> http://mjg59.livejournal.com/136274.html
>
> tl;dr version: "Every wart is earned in the process of fixing a bug;
> those who ignore history are doomed to repeat it, etc."  Fairly bog
> standard rant against doing something new.

Actually, to be fair, I don't think that it is at that kind of level.
It's not just a criticism of the concept of using something
lightweight, the post looks specifically at differences between the
competing software, features and design policies.

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Re: Call for testing: LightDM

2011-06-07 Thread Matthew East
On 7 June 2011 10:02, Alan Bell  wrote:
> yeah, I would very much hope that lightdm does not introduce more
> accessibility regressions.

I'm taking this opportunity to post a link to this comment on the
proposed switch to lightDM from Matthew Garrett, in case people
reading here haven't seen it, it seems relevant to this discussion and
I haven't seen it mentioned before.

It also briefly discusses impact on accessibility, albeit without
going into detail.

http://mjg59.livejournal.com/136274.html

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Re: Ubuntu Software Store: What it does, and how you can help

2009-09-26 Thread Matthew East
On Sat, Sep 26, 2009 at 10:29 AM, Iain Lane  wrote:
> Cool. Glad to see that community input is listened to. What does this mean
> for the store metaphor throughout the rest of the application?

I don't think there is a strong metaphor running through the
application. That would be inconsistent with the idea that the name
"store" had two meanings. The only thing I can see is the use of the
word "Departments" on the first screen, right? It's not wholly out of
place even with the change of name, but I guess it could be changed to
"Categories" or similar. I'm sure the project developers will take a
decision on that.

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Re: Ubuntu Software Store: What it does, and how you can help

2009-09-26 Thread Matthew East
Just to report progress on this discussion - sabdfl has decided to
adopt the name "Software Center".

The comments on this thread were very helpful, as were the forum [1]
and brainstorm [2] discussions/votes which showed pretty clear
opinions among the community.

If interested you can track the progress here:

https://bugs.launchpad.net/ubuntu/+source/software-store/+bug/436648

[1] http://ubuntuforums.org/showthread.php?t=1256242
[2] http://brainstorm.ubuntu.com/idea/21362

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Re: Advice needed - moving GNOME help files into langpacks

2009-08-31 Thread Matthew East
On Sun, Aug 30, 2009 at 11:56 AM, Martin Pitt wrote:
> Hello again,
>
>>  to get yelp to pick up the omf files in that location, I'm
>> pretty certain you only need to modify rarian
>
> Argh, while this seems true for most programs, it already breaks with
> gnome-terminal. That unfortunately doesn't just call
> ghelp:gnome-terminal (as most other GNOME programs do), but
> terminal_util_show_help() detects the locale and assembles the xml
> file path all by itself. I. e. with my rarian patch and moved files,
> "yelp ghelp:gnome-terminal" works fine, but pressing F1 in g-t just
> gives me the C help.

This is surely a bug in gnome-terminal, isn't it? If so, can't we just
do some testing and try and make sure that such bugs are fixed
upstream? I'm willing to help test and report bugs.

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Re: Ubuntu Software Store: What it does, and how you can help

2009-08-29 Thread Matthew East
(adding back ubuntu-desktop@)

On Sat, Aug 29, 2009 at 1:56 PM, Stephan Hermann wrote:
> The reason why anybodies blood start to boil right now, when they hear
> "Ubuntu Software {Store,Shop,Market,Wholesale,Supermarket,etc.pp}" is
> that Canonical right now is not making a big deal out of it. They tell
> you "We will go and we will sell commercial software with this
> tool"..that's more then transparent, and that's more then other
> "sponsoring companies" are telling their community.

For the record, that's not the reason behind my objection. Actually, I
haven't seen *anywhere* on this entire thread any suggestion that this
application shouldn't make commercial software available.

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Re: Ubuntu Software Store: What it does, and how you can help

2009-08-29 Thread Matthew East
On Fri, Aug 28, 2009 at 2:56 PM, Greg Grossmeier wrote:
> I think Ubuntu has an opportunity here to create a new brand name for a
> software repository that from the beginning implies Free to the user[0],
> instead of the usual commercial-sounding options from other companies
> (AppStore, Android Market, Palm Software Store, etc).

Very well put, Greg.

>> Unfortunately the naming was one thing that had to be done within
>> Canonical, for boring legal reasons.
>
> As someone who also works with lawyers on a daily/weekly basis, I know
> how hard it is to change (some of) their minds after the fact. I
> understand if Canonical is unable to make this change at this time.

I think we need to get this in proper perspective. Everyone here can
agree that Ubuntu as a project and Canonical as a company should not
take actions which are contrary to law. The Ubuntu project benefits
from the fact that Canonical takes care of legal aspects for us, just
as it takes care of a lot of other things in the community. However, I
don't think that legal considerations can or should stop the project
from discussing and adopting a valid and lawful name which fits the
program best. The program hasn't yet been released, so I can't think
of any legal impediment to changing its name while it is still in
beta.

I think the way this should have worked (and can still work) was that
the project could have discussed the name openly and settled on a name
or number of names which are acceptable. Then the lawyers can advise
whether the name(s) chosen are legal, or not. Ideally they would
participate in the discussion directly. Obviously if, having already
been through the process internally, Canonical can tell us which names
are off-limits legally, then that will help to exclude certain
options.

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Re: Ubuntu Software Store: What it does, and how you can help

2009-08-28 Thread Matthew East
On Fri, Aug 28, 2009 at 6:51 PM, Matthew Paul Thomas wrote:
> Matthew East wrote on 28/08/09 11:44:
>>
>> On Fri, Aug 28, 2009 at 11:07 AM, Matthew Paul Thomas
>>  wrote:
>>...
>>> "Center" was unfortunately off-limits because it lacks cross-Atlantic
>>> compatibility, i.e. it differs in US English vs. British English
>>> spelling, and foreign spelling irritates people. ("Catalog" had the same
>>> problem.)
>>
>> I don't get that at all. "Center" appears elsewhere in our desktop
>> ("Help Center")
>
> As I suggested two years ago, "Ubuntu Help" would be quite enough for
> that particul

You're probably right about that, but I don't think the use of
American English was part of your reasoning there. The reasoning is
about removing redundancy.

>>                 and it is simply translated by the ubuntu-l10n-en-gb
>> team to read "Centre" for those users who use that language.
>
> While it is obvious to, for example, someone fluent only in Italian that
> they should switch Ubuntu into Italian, it is not so obvious to someone
> who is fluent only in UK English (or who is setting up a computer for
> someone fluent only in UK English) that they should switch Ubuntu into
> UK English.
>
> The result is that some proportion of UK English speakers using Ubuntu
> will inevitably use it in the US English locale. I am not suggesting
> that words with different US English vs. UK English spellings should be
> verboten in Ubuntu interface text. But where can easily avoid those
> words in prominent places, like names of programs, we might as well.

For me, what you are saying boils down to that there are a small
proportion of users using the wrong locale, and a small portion of
those will feel irritated by the fact that the wrong locale they are
using contains foreign spellings. Even if that's true, I don't think
that's a good reason for choosing a name for the app which carries
commercial undertones and seems likely to confuse a larger proportion
of people.

But anyway, I don't think it's really true, because as far as I'm
aware people get the right locale when they install Ubuntu. I think if
people are getting the wrong locale, that's a usability issue or just
a straight bug that can be fixed. If a user gets the wrong locale from
their own choice or a mistake by a system administrator, I don't think
it's fair of them to blame Ubuntu just because the desktop uses that
locale! The proportion of those who do will be very small: let's face
it, us English speakers around the world understand each other fine
and understand and accept each other's differences.

We use American English consistently throughout applications and
documentation. That's why our en-gb translation team exists, and it
does a great job because I've never seen American English in my
desktop. Not that I'd mind...

>> As Przemysław pointed out, "Store" is a hell of a lot more difficult
>> to translate.
>>...
>
> I'm not a translator, but it's pretty obvious to me that you'll rarely
> be able to capture every nuance of a brand name when translating it.
> Instead, concentrate on choosing a name that is compelling in that
> particular language. (And try not to infringe any trade marks.)

Yes, one should do that. My point is mainly that this isn't a
compelling name. In this case I think the difficulty in translating
the name is in fact borne out of the fact that it's not a good name in
the first place. The secondary point is that if you have a choice, you
can also consider how the name is likely to work in other languages
and weigh that up together with other considerations.

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Re: Ubuntu Software Store: What it does, and how you can help

2009-08-28 Thread Matthew East
(Adding ubuntu-desktop back to cc)

On Fri, Aug 28, 2009 at 2:22 PM, Mackenzie Morgan wrote:
> On Friday 28 August 2009 6:44:30 am Matthew East wrote:
>> I saw that, but the problem is that people will not open the app in
>> the first place. I saw the name "Ubuntu Software Store" before I saw
>> your email explaining what it was, and it didn't occur to me that it
>> could be anything other than a shop (probably a website) for buying
>> programs.
>>
>> The comments on this thread so far have been unanimous about this...
>
> OK, I'll break it.  I didn't assume the Ubuntu App Store would be all for-pay
> stuff, since well...the iTunes App Store isn't.  There are tons of free
> (gratis) programs for iPhones available in there.  So why should this App
> Store be any different?

Fair enough, everyone is entitled to their own opinion and a snap
survey of how different people react to this title is not unhelpful, I
think. But I'd be disturbed if the conception of "store" in the
majority of our users' understanding is affected by a naming scheme
handed down by iTunes rather than plain English. It's also probably
the case that the iTunes App Store does have much more commercially
orientated goals than the Ubuntu Software Store. I haven't got an
iPhone, so I hadn't come across this name. I do have a blackberry
though. The blackberry equivalent is called "BlackBerry App World".

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Re: Ubuntu Software Store: What it does, and how you can help

2009-08-28 Thread Matthew East
On Fri, Aug 28, 2009 at 11:07 AM, Matthew Paul Thomas wrote:
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
> Matthew East wrote on 27/08/09 20:20:
>>
>> On Thu, Aug 27, 2009 at 7:49 PM, Przemek
>> Kulczycki wrote:
>>>
>>> On Thu, Aug 27, 2009 at 8:31 PM, Matthew East wrote:
>>...
>>>>> Now, AppCenter has a brand name: the Ubuntu Software Store.
>>...
>>>> Doesn't "store" imply that the user will be paying for the software?
>>>> I really liked "center".
>
> "Center" was unfortunately off-limits because it lacks cross-Atlantic
> compatibility, i.e. it differs in US English vs. British English
> spelling, and foreign spelling irritates people. ("Catalog" had the same
> problem.)

I don't get that at all. "Center" appears elsewhere in our desktop
("Help Center") and it is simply translated by the ubuntu-l10n-en-gb
team to read "Centre" for those users who use that language.

As Przemysław pointed out, "Store" is a hell of a lot more difficult
to translate.

> The nifty thing about "store" is that it has those two meanings -- shop,
> and repository -- and both of them are appropriate. But you're right
> that the shop meaning is more prominent. So as long as the Store doesn't
> yet contain paid software, we're counteracting that by using the section
> heading "Get Free Software" in the navigation, and "Price: Free" in the
> screens for individual applications.

I saw that, but the problem is that people will not open the app in
the first place. I saw the name "Ubuntu Software Store" before I saw
your email explaining what it was, and it didn't occur to me that it
could be anything other than a shop (probably a website) for buying
programs.

The comments on this thread so far have been unanimous about this...

> Unfortunately the naming was one thing that had to be done within
> Canonical, for boring legal reasons.

I assume that's to do with trademarks. But surely it's not too late to
make the right decision about this. Is "Ubuntu Software Center"
legally prohibited?

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Re: Ubuntu Software Store: What it does, and how you can help

2009-08-27 Thread Matthew East
On Thu, Aug 27, 2009 at 8:28 PM, Danny
Piccirillo wrote:
> So does this mean no packagekit? I knew plans for it in karmic had been
> dropped but this appcenter will replace Add/Remove instead? Would it be
> possible and/or worth it to base it on packagekit?

Danny, as per https://wiki.ubuntu.com/SoftwareStore:

"The implementation is based on Add/Remove Applications
(gnome-app-install), but may use PackageKit for some components."

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Re: Advice needed - moving GNOME help files into langpacks

2009-08-27 Thread Matthew East
On Thu, Aug 27, 2009 at 9:10 PM, Matthew East wrote:
> On Thu, Aug 27, 2009 at 8:56 PM, Martin Pitt wrote:
>> Matthew East [2009-08-27 19:36 +0100]:
>>> I suspect that it should be possible to add an alternative search path
>>> to yelp so that it checks in more than one location.
>>
>> It's not just yelp, though, there are also the omf files which seem to
>> be handled by rarian?
>
> Yes, I don't know all the details but I think that rarian might need a
> change as well.

I've had a chat this evening with Shaun Mccance, the Gnome yelp
maintainer. It seems that yelp gets its paths from rarian, and rarian
gets its paths from the content of the omf files. So we can patch the
omf files (seems to me to be a big job), patch rarian, or use the
symlink idea of Loïc.

I've pasted the conversation here and hope that it helps! I'm afraid I
was asking rather uninformed questions, as I don't have a good
understanding either of how yelp works, or of how Ubuntu packaging
works. But hopefully it takes things forward a little.

 http://pastebin.ubuntu.com/260590/

It looks to me like symlinking as Loïc suggested is going to be the
best option, but that's just my impression.

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Re: Advice needed - moving GNOME help files into langpacks

2009-08-27 Thread Matthew East
On Thu, Aug 27, 2009 at 8:56 PM, Martin Pitt wrote:
> Matthew East [2009-08-27 19:36 +0100]:
>> I suspect that it should be possible to add an alternative search path
>> to yelp so that it checks in more than one location.
>
> It's not just yelp, though, there are also the omf files which seem to
> be handled by rarian?

Yes, I don't know all the details but I think that rarian might need a
change as well.

>> Incidentally, is the stripping also going to be done for other
>> packages using the directory /usr/share/gnome/help (such as
>> ubuntu-docs)?
>
> Usually yes. Particular packages can opt out in the usual way by
> setting NO_PKG_MANGLE=1 in debian/rules.
>
>> If so, am I right that we can go back to shipping all
>> languages in the ubuntu-docs package, rather than only those which are
>> >70% translated?
>
> That's indeed true, if you would like ubuntu-docs to be
> stripped/distributed that way, too.

I can't see any disadvantage - sounds neat, thanks for working on it.

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Re: Ubuntu Software Store: What it does, and how you can help

2009-08-27 Thread Matthew East
On Thu, Aug 27, 2009 at 7:49 PM, Przemek
Kulczycki wrote:
> On Thu, Aug 27, 2009 at 8:31 PM, Matthew East wrote:
>> Hi Matthew,
>>
>> On Thu, Aug 27, 2009 at 4:43 PM, Matthew Paul Thomas 
>> wrote:
>>> Now, AppCenter has a brand name: the Ubuntu Software Store.
>>> <http://launchpad.net/software-store>
>>> And it has a package in Ubuntu Karmic: software-store.
>>> <http://launchpad.net/ubuntu/+source/software-store>
>>
>> Looking forward to trying this. I had a quick browse through the wiki
>> page but couldn't find any discussion about the name, so here goes.
>>
>> Doesn't "store" imply that the user will be paying for the software? I
>> really liked "center".
>
> Only for the Americans I guess :)
> Those who learned British English will understand store as a warehouse/stock.

Well, I don't know any free warehouses either... But I'm British, and
my primary understanding of a "store" is an online or physical place
where I can purchase things. Anyhow, Ubuntu's primary locale is US
English, so I think a discussion of the name should proceed on the
basis that the name should work in US English.

I can see from the spec (and LP answer 81103) that it will be possible
to purchase software from this app in the future, but it will also be
possible to get software for free there, and for that reason I think a
neutral name that fits both is preferable.

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Re: Advice needed - moving GNOME help files into langpacks

2009-08-27 Thread Matthew East
Hi Martin,

On Thu, Aug 27, 2009 at 5:17 PM, Martin Pitt wrote:
> With normal gettext mo files we solved that problem by storing them in
> a separate directory (/usr/share/locale-langpack/), but doing the same
> is not that easy for GNOME help; I'm not quite sure whether adding an
> alternative search path to yelp and rarian is sufficient, or whether
> this would need adaptions to other packages as well. However, I have
> seen some hardcoded file references in e. g. the rarian source package:
>
>  ./data/beanstalk.document:DocPath[de]=/usr/share/gnome/help/beanstalk/de/beanstalk.xml
>
> which would definitively break due to that change. (The file isn't
> actually shipped, though).

I suspect that it should be possible to add an alternative search path
to yelp so that it checks in more than one location. If not, then it
should be and upstream should be responsive to making it happen within
this release cycle, I would have thought.

Likewise, it seems to me that such hardcoded file references might be
fixable bugs. For reference "beanstalk.xml" is an example which some
of the upstream developers use when planning features in the Gnome
help (see http://www.gnome.org/~shaunm/quack/mallard.xml). I don't
think it's a real file at all. If that's the only hardcoded path, I
suspect that it's a red herring.

Incidentally, is the stripping also going to be done for other
packages using the directory /usr/share/gnome/help (such as
ubuntu-docs)? If so, am I right that we can go back to shipping all
languages in the ubuntu-docs package, rather than only those which are
>70% translated?

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Re: Ubuntu Software Store: What it does, and how you can help

2009-08-27 Thread Matthew East
Hi Matthew,

On Thu, Aug 27, 2009 at 4:43 PM, Matthew Paul Thomas wrote:
> Now, AppCenter has a brand name: the Ubuntu Software Store.
> <http://launchpad.net/software-store>
> And it has a package in Ubuntu Karmic: software-store.
> <http://launchpad.net/ubuntu/+source/software-store>

Looking forward to trying this. I had a quick browse through the wiki
page but couldn't find any discussion about the name, so here goes.

Doesn't "store" imply that the user will be paying for the software? I
really liked "center".

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Re: Desktop Team 20090428 meeting minutes

2009-05-01 Thread Matthew East
Hi,

On Fri, May 1, 2009 at 6:44 PM, Rick Spencer  wrote:
> Here are the minutes from the desktop team meeting. You can also find
> them and the irc log here:
> https://wiki.ubuntu.com/DesktopTeam/Meeting/2009-04-28

{snip}

> == U1 ==
> * rickspencer3 mandated that the desktop team join and use U1
> * Instructions to get started:
> https://ubuntuone.com/support/installation/

I'm a big fan of these meeting summaries, they are a great way to
ensure that Ubuntu work is conducted publically, but this is a bit
cryptic - I can't find anywhere on the wiki or the meeting log an
explanation of what "Ubuntu One" is.

Could someone explain?

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Re: Should mousing over (but not clicking) audio files on the desktop cause them to play invisibly?

2009-04-02 Thread Matthew East
On Thu, Apr 2, 2009 at 9:59 PM, Scott Ritchie  wrote:
> So, by default Gnome has a feature that I've seen confuse at least a few
> users - if you leave the mouse over top an audio file it will
> automatically start playing the file, even if it's already open or you
> have other music playing at the same time.

A "me too" from me. That's always struck me as a crazy feature. I
don't know if it is feasible to disable it at this stage in the
release cycle, but I'd certainly welcome the change.

I'm not convinced that the upstream bug has had much serious
discussion, it's only one developer commenting so far.

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Fwd: Could we have the panel menu patched? Charitable bounty included.

2009-02-28 Thread Matthew East
Forwarding to ubuntu-desktop, which I think is the appropriate list
for discussion of this. Copying in Oli in case he isn't subscribed.

I have to say that this issue also bothers me... I'd like to see any
of the proposed solutions implemented.


-- Forwarded message --
From: Oli Warner 
Date: Thu, Feb 26, 2009 at 2:08 PM
Subject: Could we have the panel menu patched? Charitable bounty included.
To: ubuntu-devel-disc...@lists.ubuntu.com


The behaviour of the places menu is driving me insane. In short, I
want to be able to have more than five bookmarks or drives before the
menu truncates into another level. See:
http://i.thepcspy.com/blog/20080626-ubuntu/menu.jpg

I posted this in the forums yesterday but I guess that's the wrong
audience: http://ubuntuforums.org/showthread.php?p=6796654#post6796654
I'm hoping I have more luck here.

There are a few really simple fixes (and one slightly tougher one),
any of which would make my use of the panel menu about a billion times
nicer:

1. Replace the current static value MAX_ITEMS_OR_SUBMENU with a higher
value. The two downsides are this doesn't fix the problem, it just
puts it off, and a higher value might not work for people with tiny
screen heights.

2. Move the MAX_ITEMS_OR_SUBMENU variable off into gconf or some other
user-accessible variable store. This would be an excellent fix but
it's hardly a "just works" style of thinking.

3. Rip out the whole block of logic and make the places panel scroll
if there are too many entries. You'd probably need to work out the
panel orientation to work out the starting scroll point.

4. (The tougher one): detect the screen height and work out how many
entries the menu could support. and truncate/scroll on that basis.

#1 would work for me but might break things for others. I don't think
it's a viable option for the masses.
#2 is the safest compromise (shouldn't break anything but allows
people to bump the number higher)
#3 least hassle but might not work for all people
#4 as 3.

So if somebody who knows gnome-panel can sit down, implement their
favourite of #2/#3/#4 and con, rape and pillage the right people to
get this included in the Ubuntu build process for Jaunty (I've no idea
how that process really works), I'll donate £30 to a charity (or FOSS
project) of your choice.

If you think I'm crazy (and/or think this will never work), please
point out why.

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Re: gnome-control-center

2009-02-24 Thread Matthew East
On Tue, Feb 24, 2009 at 8:01 AM, Martin Pitt  wrote:
> I agree, though, that the preferences menu is too large. It
> would be nice if there were subgroups and some more cleverness:

For me, the problem is not only that the preferences menu is so long
and isn't broken down into categories as in the control-center, but
also my feeling that a regular user will simply not comprehend the
distinction drawn between "administration" and "preferences". That's
what makes a configuration setting so hard to find, because it's
unclear which menu it will be in. Even though I've used and
contributed to Ubuntu for years, I still find myself thinking twice
about which menu I need to look in. I guess that the distinction is
intended to be that apps in "administration" change system wide
settings, and those in "preferences" change user-only settings, but
that distinction is much too complex for most users, I think.

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gnome-control-center

2009-02-23 Thread Matthew East
I wonder if it would be appropriate for inclusion of
gnome-control-center to be considered again for Jaunty.

I still think that the points made in my email below remain valid in
Jaunty - for me the absence of a structured preferences menu is the
main problem that stands out at me from Ubuntu's otherwise awesome
desktop. There wasn't really a very comprehensive discussion of the
issues when I raised this back in August 2008.

Oliver raised an objection that it takes 30 seconds for control-center
to open, but I've tried it now on a few different computers and it
always opens promptly: do we have any idea whether the problem Oliver
experienced is common or a rare bug on certain hardware? In any event,
perhaps it is solved now that 6 months further development has
occurred.

Do other members of the desktop team have views on this issue?

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-- Forwarded message ------
From: Matthew East 
Date: Fri, Aug 29, 2008 at 7:38 AM
Subject: gnome-control-center
To: ubuntu-desktop@lists.ubuntu.com


Hi,

I recall that a couple of releases back gnome-control-center was
considered for inclusion by default in Ubuntu. Has it been
reconsidered for Intrepid?

I tried Suse recently and one of the obvious things that was done
better than Ubuntu was that it didn't have the awkward
"Administration" / "Preferences" distinction for configuration tools.
For me it's one of the most uncomfortable things about our desktop,
and gnome-control-center would make a big improvement, if it is
suitable for inclusion.

It strikes me that Intrepid is an ideal release to introduce something
like this. If it's already been considered and rejected, perhaps you
could point me towards an explanation of the reasons.

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Re: Please Comment: Proposal to change the name of Applications -> Add/Remove...

2009-01-16 Thread Matthew East
On Thu, Jan 15, 2009 at 6:29 PM, Rick Spencer
 wrote:
> All -
>
> A proposal has been put forward to change the name of the
> "Add/Remove..." menu item.
{snip}
> Solution:
> Change the name of "Add/Remove..." to "Software Library".

I've always felt myself that "Add/Remove..." didn't make much sense as
a name. The fact that it ends with an ellipsis was always a mystery to
me. Software Library is a much clearer name.

I agree with Oliver that "Add/Remove..." seems to refer to adding or
removing items from a menu, but I think that is the wrong effect to
seek in the first place - what the application does isn't to add or
remove things from a menu (the menu editor does that) but rather to
add or remove programs to the installation.

Wholehearted +1 from me.

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gnome-power-manager human icon set

2008-12-14 Thread Matthew East
Hi,

I'd like to draw some attention to this bug, which has been open now
for over 2 and a half years, and is still a problem in the latest
release.

https://bugs.launchpad.net/gnome-power/+bug/32921

Essentially, the colours used in the gnome-power-manager icons for the
Human theme are too pessimistic and make the user think that they are
low on battery even when the battery is around half full. It's
bothered me ever since the gpm icons were introduced back in Dapper,
because the only way to get a genuine reading of the battery level is
to hover over the icon, and it's annoying to have to do that all the
time.

There are plenty of comments on the bug reports of users agreeing with
this, and I think it is a usability problem. Is anyone able to take a
look at fixing this? I'm copying the art team in case they have the
expertise to improve these icons.

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Re: Unmounting removable devices

2008-11-11 Thread Matthew East
Hi,

On Mon, Nov 10, 2008 at 10:22 PM, James Westby
<[EMAIL PROTECTED]> wrote:
> Currently I find unmounting removable devices in GNOME is less than
> optimal for a couple of reasons.
>
> Firstly, I don't think I should have to open nautilus or go to the
> desktop to do this, though it's not the end of the world. Secondly,
> there is no notification when you just yank out a removable device, and
> no real indication that you should unmount before doing so, so it's not
> obvious to new users.

[...]

> I have two questions. Firstly, the technical one of what needs to
> happen. Is nautilus the correct place for this? If not, what should be?
>
> The second is the more philosophical one, should we be doing this?

I think it's a good idea. Whether they use Windows or Ubuntu, new
users (at least those I know) hardly ever get to know that they should
unmount removable devices before unplugging them.

> If so, what should it look like? Panel applet? Notification icon?
> Something else?

There are already notification popups which appear when a removable
device is unmounted properly, so I guess this could be extended to the
situation where a removable device is removed without unmounting.
Equally, a message could popup when a device is connected which
explains that it should be unmounted before unplugging it.

But I guess the only way to provide a simple way to unmount the device
would be to ship the applet you refer to in our default panel, and
hide it when nothing is plugged in.

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Re: Empty "Create Document" menu

2008-10-30 Thread Matthew East
On Thu, Oct 30, 2008 at 1:50 PM, Sebastien Bacher <[EMAIL PROTECTED]> wrote:
> Le jeudi 30 octobre 2008 à 12:42 +, Matthew East a écrit :
>>
>> However, I don't agree that just because an issue requires discussion
>> on a mailing list, it is appropriate to mark the bug as "Invalid".
>> Valid bugs are frequently discussed on the lists.
>
> The bug has not been closed because it requires a discussion but because
> that's not a nautilus bug and something upstream decided to not change.

Ok! In that case, I think we're back to my original email in which I
set out why I think this issue is for distros to address, and not
upstream.

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Re: Empty "Create Document" menu

2008-10-30 Thread Matthew East
Sebastien,

On Thu, Oct 30, 2008 at 12:17 PM, Sebastien Bacher <[EMAIL PROTECTED]> wrote:
> the launchpad nautilus bug has been closed
> because that's not a nautilus bug and such changes should be discussed
> on a mailing list where you will get comments on and not a bug tracker.
> the way to do that would be to copy some templates in the user
> directory, note that doing that automatically when adding an user has
> been decided against before because it's specific to GNOME and users
> doing server installation don't want those template for example.

I understand that the change required doesn't necessarily affect
nautilus. And I agree that the templates should not be included for a
server installation.

However, I don't agree that just because an issue requires discussion
on a mailing list, it is appropriate to mark the bug as "Invalid".
Valid bugs are frequently discussed on the lists. It's either a valid
problem, or it isn't. In this case in my previous email I was
expressing the opinion that it is a valid problem, and therefore that
the bug should not have been closed. Obviously, you're free to
disagree with that :)

You also seem to be suggesting that the fact that the fix to the bug
would not be in nautilus is an independent reason to close the bug. If
so, I don't agree with that either: marking a bug as invalid carries
stigma, because it implies to the reporter that the issue reported is
not a real problem, and because invalid bugs are not included in
searches. The simplest approach in such cases is simply to change the
affected source package to another one. If it is unclear what package
is affected, the "source package" box can be left blank.

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Re: Empty "Create Document" menu

2008-10-30 Thread Matthew East
Hi,

On Wed, Oct 29, 2008 at 4:38 PM, A. Walton <[EMAIL PROTECTED]> wrote:
> I personally have no problem seeing Ubuntu ship a few default
> templates in /etc/skel/. From my GNOME point of view, I think it'd be
> a healthy thing to do, and I think distros have the good sense to
> manage what they put in there, even though it's not "recommended".

This is the problem right here. I think it's pretty uncontestable, for
the reasons that Michael Meeks states on the Gnome mailing list
thread, that having some templates in ~/Templates by default would
improve enormously the user experience. So, it's a valid bug. But,
it's been closed by the Ubuntu developer because we have one Gnome
developer, not even the nautilus maintainers, with a loud voice on a
thread on the Gnome mailing list saying it's a bad idea because he
doesn't trust distributors to do a good job to maintain a healthy list
of templates.

It seems plain to me having read the thread that the correct approach
here is for distros to take responsibility for this and ship some
templates in ~/Templates by default (whether using /etc/skel or other
technical means). It's only distros who have control over whether that
list of templates will get "cluttered" or not, so it's distros who can
keep it clean.

I think closing the bug was the wrong decision and I really hope that
it can be reconsidered as a potential feature for Ubuntu 9.04.

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Re: About Pidgin being labeled as "Pidgin Internet Messenger" in the application menu

2008-09-25 Thread Matthew East
On Thu, Sep 25, 2008 at 10:22 AM, Martin Pitt <[EMAIL PROTECTED]> wrote:
> If you want to drive this, please do (get ubuntu-doc approval, file an
> upstream bug, get their ack, create a patch, get it sponsored). Please
> yell here if you need help with any step.

It won't be an issue to make the necessary change to the documentation
(http://doc.ubuntu.com/ubuntu/internet/C/internet-instant-messaging.html)
but please send an email to the docteam and translation team mailing
lists when this is done so that we can ensure that the amendments are
done quickly.

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Re: Has the Window decoration for Intrepid (Gnome) been finalized?

2008-09-23 Thread Matthew East
Hi Chandru,

Moving from ubuntu-devel-discuss to ubuntu-desktop, the correct list
for this query.

On Sat, Sep 20, 2008 at 8:31 PM, Chandru <[EMAIL PROTECTED]> wrote:
> Hi,
>
> The window decoration available in Alpha 5 of Intredpid, feels like a step
> backward compared to the Window decoration of Hardy.  Has the Window
> Decoration to be used finalized for Intrepid?

It should have been, yes. Intrepid is currently in
UserInterfaceFreeze, which means that by default anything affecting
user visible strings or the UI shouldn't change between now and
release:

https://wiki.ubuntu.com/UserInterfaceFreeze

Having said that of course, the background still has a heron painted
on it, so that will require an exception. Hopefully that will be done
sooner rather than later.

> Is it only me who feels this way or do others feel the same too?

I disagree - I think the window look in current Intrepid has improved
quite a bit.

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Re: New system sounds.

2008-09-04 Thread Matthew East
Hi,

I'll add my +1 to this suggestion. I'm afraid to say that I've never
liked the current system sounds - I thought the old ones sounded a
more professional and distinctive, and I agree with others that we
need to find an unobtrusive but distinctive sound which can become
part of Ubuntu's image as much as its desktop theme or its name.
Preferably without any cheesy cymbal crashes :)

The sounds posted by Cory sound nice to me.

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Re: gnome-control-center

2008-08-29 Thread Matthew East
Hi Oliver,

On Fri, Aug 29, 2008 at 8:53 AM, Oliver Grawert <[EMAIL PROTECTED]> wrote:
> hi,
> On Fr, 2008-08-29 at 08:38 +0100, Matthew East wrote:
>> Hi,
>>
>> I recall that a couple of releases back gnome-control-center was
>> considered for inclusion by default in Ubuntu. Has it been
>> reconsidered for Intrepid?
> it is included since gutsy ... just enable the menu entry for it in your
> menu editor ;)

I'm aware of that, what I meant by "inclusion by default" was that it
would be active in the menu without requiring enabling in the menu
editor.

> i personally still doubt the usability to wait 30sec for a
> control-center shell window to come up

If that's not an exaggeration, then that would of course be a serious
issue. On my computer it certainly doesn't take 30 seconds, it's more
like 3-4 seconds. Do you know the reason for the delay on your
computer? If that's a common bug then of course I accept it is a valid
justification of the status quo.

> and then search with a search
> tool for the thing i need while i just wanted to quickly change a
> setting ...

Actually, it's easier to find an application in gnome-control-center
because they are grouped in categories. Looking for the correct tool
to change a configuration setting in the long
Administration/Preferences menus is actually very difficult unless you
already know what it is called - not all of them are completely
intuitive. That's ok for people who have been using Gnome a while, but
it must be hell for those who haven't.

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gnome-control-center

2008-08-29 Thread Matthew East
Hi,

I recall that a couple of releases back gnome-control-center was
considered for inclusion by default in Ubuntu. Has it been
reconsidered for Intrepid?

I tried Suse recently and one of the obvious things that was done
better than Ubuntu was that it didn't have the awkward
"Administration" / "Preferences" distinction for configuration tools.
For me it's one of the most uncomfortable things about our desktop,
and gnome-control-center would make a big improvement, if it is
suitable for inclusion.

It strikes me that Intrepid is an ideal release to introduce something
like this. If it's already been considered and rejected, perhaps you
could point me towards an explanation of the reasons.

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Re: Unneeded System Tools menu

2008-03-31 Thread Matthew East
On Mon, Mar 31, 2008 at 11:48 AM, Milan <[EMAIL PROTECTED]> wrote:
> In Hardy, all applications that don't really manage system-wide or user
> settings were moved from System->Preferences and ->Administration to
> Applications->System Tools.
>
> This is a good idea as a general rule since previously both
> configuration menus were bloated by numerous tools. But in the default
> install, adding a System Tools menu in Applications in not
> user-friendly. The two only tools that appear there are hwtest-gtk and
> gnome-system-monitor: these are not likely to be used by the base user;
> furthermore, their use is very different from that of most applications,
> i.e. editing documents, and so on.
>
> So I suggest we choose either to put g-s-m and back to
> System->Administration, or we hide its icon, adding elsewhere a way to
> start it (a keyboard shortcut?), and the sme for hwtest-gtk. We may
> consider short-term and long-term solutions to this, because the current
> situation is IMHO not very good.
>
> This was already raised in this bug (with one duplicate):
> https://bugs.launchpad.net/ubuntu/+source/gnome-system-monitor/+bug/205190

I agree that the current solution is badly presented. The problem for
me is that we already have a "System" menu, so it's inelegant in the
extreme to show the user a "System Tools" menu under the Applications
menu. A better solution in my opinion would be to move the
Applications -> System Tools submenu to a System -> Tools submenu.

Copying this email to -desktop.

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Re: Menu Rationalisation (was Re: I hope people are paying attention...)

2008-03-21 Thread Matthew East
Hi

On Sun, Mar 16, 2008 at 8:45 AM, Matthew East <[EMAIL PROTECTED]> wrote:
> Hi,
>
>  On Mon, Feb 11, 2008 at 12:45 PM, Scott James Remnant <[EMAIL PROTECTED]> 
> wrote:
>  > On Mon, 2008-01-28 at 04:02 +, Nanley Chery wrote:
>  >
>  >  > Wiki is up! Sorry for the delay, I was a tad busy.
>  >  >
>  >  > https://wiki.ubuntu.com/MenusRevisited2
>
>  I booted a hardy livecd yesterday and I agree with quite a few of the
>  points made there.
>
>  The "Internet" menu is particularly bad - "Transmission" (which
>  strikes me as something that only the vast minority of desktop users
>  will use) doesn't explain what it is

This is https://bugs.launchpad.net/ubuntu/+source/transmission/+bug/184238
(marked as fix committed).

> and the Avahi entries are really
>  confusing (the SSH one duplicates nautilus's "Connect to Server"
>  function, afaics).

These appear to have been removed now. The only outstanding issues
appear to be the presence of "hwtest-gtk" as the solitary item in
"System Tools" (https://bugs.launchpad.net/ubuntu/+source/hwtest/+bug/204561)
and the presence of displayconfig-gtk in "Other"
(https://bugs.launchpad.net/ubuntu/+source/displayconfig-gtk/+bug/203612
- fix committed).

So most of the prominent problems are either fixed or on their way to
being fixed.

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Menu Rationalisation (was Re: I hope people are paying attention...)

2008-03-16 Thread Matthew East
Hi,

On Mon, Feb 11, 2008 at 12:45 PM, Scott James Remnant <[EMAIL PROTECTED]> wrote:
> On Mon, 2008-01-28 at 04:02 +, Nanley Chery wrote:
>
>  > Wiki is up! Sorry for the delay, I was a tad busy.
>  >
>  > https://wiki.ubuntu.com/MenusRevisited2

I booted a hardy livecd yesterday and I agree with quite a few of the
points made there.

The "Internet" menu is particularly bad - "Transmission" (which
strikes me as something that only the vast minority of desktop users
will use) doesn't explain what it is, and the Avahi entries are really
confusing (the SSH one duplicates nautilus's "Connect to Server"
function, afaics).

Has any progress been made on the spec? I'm happy to start filing a
few bugs about these issues.

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Re: Gnome-Bt should be removed from applications menu

2008-01-03 Thread Matthew East
Hi,

On Jan 3, 2008 5:50 PM,  <[EMAIL PROTECTED]> wrote:
> Although I think the rationale you've presented Matthew makes sense, I
> know it confused my friend who recently installed Ubuntu.
>
> 1. His friend told him he had to install a bittorent client to download xyz.
> 2. He saw that gnome-bt was already installed but couldn't find the menu item.
> 3. He asked me for help.
>
> It didn't occur to him that if he attempted to download a torrent
> file, it would auto-magically work for him. Wait... why would anyone
> assume that?

It's the natural assumption - your friend was only confused because of
misleading advice at point 1 ;-)

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Re: Gnome-Bt should be removed from applications menu

2008-01-03 Thread Matthew East
Hi,

On Jan 3, 2008 5:31 PM, Andrea Veri <[EMAIL PROTECTED]> wrote:
> Matthew,
>
> Do you have a good motivation to have the Gnome-bt entry removed from
> there (apart from that outdated wiki page last modified on 2005)?

As far as I know that wiki page still represents Ubuntu policy (if it
hasn't been modified for a long time, it's because it was approved and
implemented in Ubuntu 6.06).

And yes, for the record I think the motivation expressed there is a
valid one (it hasn't lost its applicability just because the page
hasn't been edited) - menu entries which relate to programs which are
more conveniently called from other applications can be removed in
order to avoid over cluttering the menu.

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Re: Gnome-Bt should be removed from applications menu

2008-01-03 Thread Matthew East
Hi,

On Jan 2, 2008 7:42 PM, Andrea Veri <[EMAIL PROTECTED]> wrote:
> Nanley Chery ha scritto:
> >  All it does is allow a user to
> > select a bittorrent file to start downloading with; however, in firefox,
> > the gnome bittorrent client is already called upon, by default, whenever a
> > user downloads a bittorent file.
> >
> >
>
> I don't consider this as a good rationale to have its entry removed
> (also the .desktop file is directly shipped upstream), plus I won't
> diverge the gnome-bt packages between Debian and Ubuntu just for a
> *small* and *unjustified* change like this one.

I don't think it is particularly appropriate to assert that this
change is *unjustified* with that emphasis. That's just your opinion.

In fact, the proposal (and the justification) has been accepted by the
Ubuntu developers for some time - see
https://wiki.ubuntu.com/MenusRevisited. If Gnome-BT has reappeared, it
seems to me that this is a regression.

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Re: Turning the low disk space notifications back on

2007-11-10 Thread Matthew East
On 10/11/2007, Corey Burger <[EMAIL PROTECTED]> wrote:
> During the dapper cycle, gnome-volume-manager gained the ability to
> warn on low disk space. It was turned off due to a deluge of
> complaints. Given these notifcations are actually fairly useful, maybe
> we should tweak the policy and turn them back on for Hardy, at least
> during the dev cycle. Basically, there are two major use cases that I
> can see: warning when / is getting full and warning when your
> removable disk is getting full.
>
> What do other people think?

I've been getting these notifications in Gutsy.

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Re: panel weirdness today

2007-04-11 Thread Matthew East
On Wed, 2007-04-11 at 10:39 -0400, JoE wrote:
> After today's Feisty update, I've got weirdness in my panel.  The
> network disconnect icon is up and selecting it says that I have no
> network device.  My network is still working fine, so i'm sure it's
> just reading the wrong space.  Just an FYI to anyone working on this. 

Me too.

This is a recurrence of bug 82335 I think.
https://launchpad.net/bugs/82335

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Re: update of gnome-user-docs

2007-03-26 Thread Matthew East

On Mon, March 26, 2007 11:02 am, Daniel Holbach wrote:
> Hello Matt,
>
> Am Montag, den 26.03.2007, 10:48 +0200 schrieb Matthew East:
>> I think there is a problem. First of all, my system (Feisty default
>> installation with all upgrades) doesn't have this package.
>
> Martin Pitt just purged gnome2-user-docs (and gnome2-user-guide) from
> the archive

Purged just for Feisty right? I believe that gnome2-user-docs is still
required for older version of Ubuntu. Is gnome-user-docs going to be in
"main" now?

> I changed the depends line in ubuntu-docs. Debdiff
> attached.

Thanks for doing that.

> Thanks for lettings us know.

Thanks for taking care of this.

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Re: update of gnome-user-docs

2007-03-26 Thread Matthew East
Hiya,

On Mon, March 26, 2007 9:52 am, Daniel Holbach wrote:
> Hello Matt,
>
> Am Montag, den 26.03.2007, 08:11 +0100 schrieb Matthew East:
>> Do we get an updated version of gnome-user-docs in this release? we
>> currently have 2.16, 2.18 is out:
>>
>> https://launchpad.net/ubuntu/+source/gnome-user-docs/+bug/96060
>
>
> [EMAIL PROTECTED]:~$ apt-cache show gnome-user-guide  | grep Vers
> Version: 2.18.0-0ubuntu1
> [EMAIL PROTECTED]:~$

Thanks for the quick response.

I think there is a problem. First of all, my system (Feisty default
installation with all upgrades) doesn't have this package.

Next, in main I can only see gnome2-user-guide 2.16 in the archive:

http://archive.ubuntu.com/ubuntu/pool/main/g/gnome2-user-docs/

The package "gnome-user-guide" appears to be in universe:

http://packages.ubuntu.com/feisty/gnome/gnome-user-guide

Any idea what's going on?

Matt


>
>
> I think we're all set, aren't we?
>
> Have a nice day,
>  Daniel
>
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update of gnome-user-docs

2007-03-25 Thread Matthew East
Do we get an updated version of gnome-user-docs in this release? we
currently have 2.16, 2.18 is out:

https://launchpad.net/ubuntu/+source/gnome-user-docs/+bug/96060

It would be nice, some of our documentation relies on documents provided
by gnome2-user-guide.

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Re: Help Menu Specification

2007-01-19 Thread Matthew East
Hi there,

On Fri, January 19, 2007 1:29 pm, Sebastian Heinlein wrote:
> Am Montag, den 15.01.2007, 23:38 + schrieb Matthew East:
>> MPT and I have created the following spec:
>>
>> https://wiki.ubuntu.com/HelpAndSupportAccess
>>
>> Feedback very welcome!
>
> I would also appreciate this approach! Nice that you at first point the
> user to the locally installed help and then if no solution could be
> found to the Internet based resources. Currently most users that ask
> questions in the forum or the mailing list haven't even searched the
> documentation.

Thanks for this feedback, we feel the same way!

> The GNOME documentation also includes a chapter about desktop basics
> (e.g. using windows). Would be nice to something for novice users too.

We're incorporating this part if the GNOME documentation (and some other
parts) into our topic based system.

> There is already the icon on the panel. I think that it removes the need
> for a help top menu item.

You're right - this isn't part of the spec, Matthew has amended the text
to clarify this.

I've now asked mdz to approve this spec so that we can move to
implementation.

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Help Menu Specification

2007-01-15 Thread Matthew East
MPT and I have created the following spec:

https://wiki.ubuntu.com/HelpAndSupportAccess

Feedback very welcome!

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Re: bug on h.u.c frontpage

2006-08-28 Thread Matthew East
-BEGIN PGP SIGNED MESSAGE-
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* Duncan Lithgow:
> https://launchpad.net/distros/ubuntu/+source/ubuntu-docs/+bug/54628
> 
> No-one has commented on this yet, so I thought I'd bring it more clearly
> to your attention.

(wrong list, forwarding to right list, please remove -desktop after this
mail).

I hope that we will be able to merge the wiki and static online docs for
the next release, we'll definitely discuss your bug and bear it in mind.

Thanks,

Matt
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Re: adding X to server (+ documentation)

2006-08-01 Thread Matthew East
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Hi,

* Marcus Wagenaar:
> JoE wrote:
>> Hmm . . . i'm not suggesting that we use all the same documentation.
>> It would be useless, for example, to have synaptic documentation on
>> server.  
> 
> That's wasn't my idea either ;-) I just meant that the specific parts of
> documentation that are relevant to the server environment.
> 
>> But a good guide for installing various X environments (basic
>> X windows stuff, ubuntu-desktop, kubuntu-desktop, etc) should be
>> there.  Mostly what I meant was that the changes we make to the way
>> documentation is used and accessed should be echoed.  
> 
> Sorry, I really don't understand what you mean (the last sentence) but
> would like to give some input and maybe contribute to the documentation.
> Maybe you could clarify (ie. give a specific example) of server
> documentation. I don't have access to an ubuntu-server now so it would
> help if you could give an example of how the documentation is accessed
> at this point in time, and how the documentation looks.
> 
> I assumed the documentation was taken from various sources (official
> documentation, wiki, forum) and manually put together in (text-only)
> html pages (or something similar) with an index. That's why I suggested
> to focus on the actual documentation first before putting alot of effort
> into gathering/converting it for use in a server environment without X.
> 
> Some examples would make this discussion alot easier and may encourage
> people like me to start contributing documentation.

For discussing documentation, jump onto the documentation mailing list:

https://lists.ubuntu.com/mailman/listinfo/ubuntu-doc

We produce a server guide which will benefit from your help!

Matt
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[Fwd: the Ubuntu help menu]

2006-07-25 Thread Matthew East
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I realised that I should have cross posted this to the desktop list too,
no doubt lots of people who follow that list will have views about how
best to make the system documentation usable and discoverable.

All feedback welcome!

Matt

-  Original Message 
Subject: the Ubuntu help menu
Date: Tue, 25 Jul 2006 16:20:29 +0100
From: Matthew East <[EMAIL PROTECTED]>
Newsgroups: gmane.linux.ubuntu.sounder

I recently blogged about the Ubuntu help menu, and the documentation
team has been discussing it for some time. I'd be interested in people's
views. We're quite aware that the current system documentation is not
very widely used, and we're looking at ways to improve it. Any
suggestions or comments are welcome!

http://www.mdke.org/blog/HelpMenu.html

Matt
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Re: Shipping fspot instead of gthumb

2006-07-19 Thread Matthew East
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Hi,

* Corey Burger:
> Hey all,
> 
> Time to start yet another discussion. Hopefully this will not go
> offtopic as badly my last one did. Anyway, I think we should ship
> fspot in place of gthumb.

I just installed f-spot to try it, and quite like it, but I prefer
gthumb at the moment. A few points specific to my experience:

1. fspot crashed very early when I started using it. It gave a pretty
good error report so that looks good for bug reporting, but it is only
at version 0.1.11 so I think it is important to look at whether it is
too early in its development to ship it by default. Others will be
better able to look at this than I am.

2. the default view is arranging things by date - that's no good for my
photos which are organised by folder, and lots of them don't have a date
because they are scanned from a non-digital camera or taken with a
camera without the correct date. I suspect this is common with most users.

3. the folder view is not very helpful - I have organised my photos into
folder and f-spot will organise them by folder, but it insists upon
displaying all my photos on the same page rather than allowing me to
navigate through the folders.

4. the "export to gallery" doesn't seem to be as feature rich as the
gthumb one - I use this a lot and like to be able to choose between
different themes.

Otherwise f-spot seems really nice, I think I will try and keep using it
and submit some bug reports. However I am not sure whether it is ready
for Edgy.

Matt
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screen flickering in gksu

2006-05-24 Thread Matthew East
Hi,

Is anything going to be done about bug 5970 before release (such as by
turning off the screen fade effect for gksu)?

Flicker when fading back in after password prompt
https://launchpad.net/bugs/5970

Matt
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Re: Rhythmbox Quickstarter

2006-05-11 Thread Matthew East
On Thu, 2006-05-11 at 11:37 +0200, Christophe Augier wrote:
{some stuff}

Is there a reason everyone is sending two copies of these emails to so
many different mailing lists?

Stop the madness... go to the bugtracker! At the very least, just one
copy of emails, and just one relevant mailing list (-devel or -desktop),
please!

Matt
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Re: GNOME Optimization

2006-05-10 Thread Matthew East
Hi Joel,

On Thu, 2006-05-11 at 07:38 +0800, Joel Bryan T. Juliano wrote:
[several emails]

Looks like you're doing some nice work, but there is really no need to
send these emails to every list you can think of. Just -desktop is fine
(or better still, file a bug with your patches attached).

Thanks a lot.

Matt
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Re: inconsistent use of the words "suspend" and "sleep" on the desktop

2006-05-03 Thread Matthew East
On Wed, 2006-05-03 at 17:59 -0500, Jonathon Anderson wrote:
> On Wed, 2006-05-03 at 15:33 -0600, Bonilla, Alejandro wrote:
> > On Wed, 2006-05-03 at 17:23 -0400, Patrick McFarland wrote:
> > > On Tuesday 02 May 2006 12:23, Matthew East wrote:
> > > > A translator has brought it to my attention that the words "sleep" and
> > > > "suspend" are used with different meanings on the desktop. Specifically,
> > > > gnome-power-manager gets it wrong. In my understanding, the correct use
> > > > of the words (as used in the logout dialogue and the
> > > > file /etc/default/acpi-support) is like this:
> > > >
> > > > Sleep = Suspend to Ram
> > > > Hibernate = Suspend to Disk
> > > >
> > > > GPM uses them like this:
> > > >
> > > > Suspend = Sleep to Ram)
> > > > Hibernate = Sleep to Disk)
> > > >
> > > 
> > > IMO, Suspend and Hibernate really are the correct terms. WIndows gets it 
> > > wrong 
> > > by saying Sleep and Hibernate.
> > 
> > I think it's over talked about what people really need or the options we
> > have.
> > 
> > Suspend is Suspend to RAM, Hibernate is to (Suspend, Sleep, Save) to
> > Disk.
> > 
> > http://www.lifsoft.com/power/faq.htm
> > 
> > -- 
> > Alejandro Bonilla
> > 
> 
> If I was a user, (which I am) the terms "sleep" and "hibernate" make
> much more sense than the term "suspend." Both "sleep" and "hibernate"
> are ways to suspend the system from actual processing, but "sleep" is
> light (memory), and "hibernate" is deep (disk).

Couldn't agree more. However, I couldn't really care less as long as the
logout dialogue and gnome-power-manager are consistent (which right now,
they are not). It would be great to get a definitive opinion about which
vocabulary to use (mdz?), and then get it sorted (announcing any
consequent string change to the translators).

Matt
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inconsistent use of the words "suspend" and "sleep" on the desktop

2006-05-02 Thread Matthew East
A translator has brought it to my attention that the words "sleep" and
"suspend" are used with different meanings on the desktop. Specifically,
gnome-power-manager gets it wrong. In my understanding, the correct use
of the words (as used in the logout dialogue and the
file /etc/default/acpi-support) is like this:

Sleep = Suspend to Ram
Hibernate = Suspend to Disk

GPM uses them like this:

Suspend = Sleep to Ram)
Hibernate = Sleep to Disk)

This inconsistency is a bit unprofessional, but is not that serious
because it is only a preference dialogue after all. However, it is going
to cause all sorts of problems for translators, who will be translating
GPM bearing in mind how they translated the logout dialogue (and vice
versa). This will lead to translations which mean the reverse of what
they should.

Is there a good case for a string freeze exception? What is the process
for obtaining such an exception (the wiki page doesn't explain)?

The relevant bug is:

https://launchpad.net/distros/ubuntu/+source/gnome-power-manager/+bug/34152

Matt
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Re: Expanding logout dialogue

2006-04-05 Thread Matthew East
On Wed, 2006-04-05 at 11:24 +0100, Henrik Nilsen Omma wrote:
> I'm with Matt and Vincent who think that there are simply too many 
> options on the logout dialogue, so I though I would try making an 
> expanding one where you hide some of the less common options.
> 
> Mock-up: http://people.ubuntu.com/~henrik/images/collapsing-logout.png

Very nice idea, well done for removing Lock Screen. All in all, awesome.

Matt
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Re: [ubuntu-art] Re: (Yet another) new logout dialog

2006-04-05 Thread Matthew East
On Tue, 2006-04-04 at 22:02 +0100, Henrik Nilsen Omma wrote:
> Mark Shuttleworth wrote:
> > Henrik Nilsen Omma wrote:
> >> IMO it would be best to only show one of these options to the average 
> >> user. (It would be useful to have some real-world data on which of 
> >> these people use most often -- sleep I guess -- and how many people 
> >> regularly use both options.
> > Except there's a darn good reason why on some occasions you want one 
> > option, and on others, you want the other.
> 
> Well, some users want both options, but those who don't know the 
> difference (which we have established is most people) don't.

And almost all users that will use hibernate and standby are laptop
users. Am I wrong in thinking that these are options which are generally
activated by pressing the relevant function key on the laptop? I
certainly have never used these options in the logout menu.

Another thing to consider is that hibernate on linux is really not
working particularly well: on my computer it takes about the same amount
of time to hibernate and come back up as it does to reboot.

But the main problem here, as vuntz pointed out, is really that there
are lots of things in the logout dialogue that shouldn't be there, or at
best, should be in a separate dialogue.

adding 2 more cents to the ever-increasing pot.

Matt
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Re: [ubuntu-art] Re: (Yet another) new logout dialog

2006-04-04 Thread Matthew East
On Tue, 2006-04-04 at 11:48 +0100, Mark Shuttleworth wrote:
> Manu Cornet wrote:
> > Here's a new version of the dialog :
> > 
> > http://www.manucornet.net/ubuntu/dev/dialog.png
> > http://www.manucornet.net/ubuntu/dev/logout.png
> > http://www.manucornet.net/ubuntu/dev/hibernate.png

> I quite like the explanatory text. Daniel, is that easy to factor in?

Just to stick in two more cents, I agree with mpt: a logout dialogue
that needs explanatory text is _really_ doing something wrong. The
labels and the icons should be clear enough.

Matt
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Re: Restoring the Help Icon in gnome-panel

2006-03-24 Thread Matthew East
Hi,

On Tue, 2006-02-14 at 19:10 +0100, Manu Cornet wrote:
> 
> Hi !
> 
> > I'm not for abusing notify bubble, but maybe we could have one on the
> > first startup to indicate that the applications menu is where to go to
> > run some programs and that the system menu is the place to go to get the
> > help stuff?
> > 
> > An another option would be a first startup note or something like that
> 
> I had suggested this a while ago :
> 
> http://www.manucornet.net/ubuntu/JPEG/Startup_notification_transp.png
> 
> (we could add something about help).
> 
> I had made a patch, too :)

Did anything ever come of this? A notification on first startup which
says "Welcome to Ubuntu. If you need help with your system, choose
System -> Help" would rock.

Matt
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Re: "Log out" menu item

2006-03-22 Thread Matthew East
On Wed, 2006-03-22 at 11:16 -0500, Andy Somerville wrote:
> On 3/22/06, Who <[EMAIL PROTECTED]> wrote:
> > > > My personal choice would be "Exit...", but I have heard other
> > > > suggestions as well :
> > > >
> > > > * Exit session...
> > > >
> > > > * Quit...
> > > >
> > > > * Quit session...
> > >
> > > All those give you the idea that the dialog is to exit for the session
> > > which is wrong, you can lock the screen from it by example ...

> on a tangent... why is lock in the "logout" menu when it is also
> directly above it in the system menu as well. If lock was not in the
> menu, "Free the computer" might be appropriate.

Here's my suggestion: remove "Lock Screen" from the dialogue, and call
it "Exit..." You'd probably have to remove "Switch User" too. And while
at it, it'd be nice to remove Standby and Hibernate.

If we insist on having loads of different options in that dialogue, then
i'd still go for "Exit...". It doesn't fit exactly, as Seb pointed out,
but it is as close as we'll get, I think.

Matt
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Re: New icons for gnome-logout dialog

2006-03-22 Thread Matthew East
On Wed, 2006-03-22 at 01:18 +0100, Josué Alcalde González wrote:
> I update Yasis icon theme some days ago.
> It is GPL and its author is Silvestre Herrera.
> 
> I found a new gnome-session-logout icon, and it looks very good for me.
> Based on this icon and others Yasis icons, I have designed some new
> icons for the logout-dialog.
> They aren't very polished, but they looks good for me.
> 
> I make a "fake" screenshot with the new icons.
> http://developer.berlios.de/dbimage.php?id=2680
> 
> I would like to hear your opinions.

Very nice indeed. It improves the logout dialogue through smaller icons
and perhaps the dialogue could also be made smaller as a result.

Matt
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Re: When to display the battery icon

2006-03-21 Thread Matthew East
On Tue, 2006-03-21 at 00:41 -0800, Corey Burger wrote:
> Hello all,
> 
> As some of you know, the currently policy seems to be that we are not
> displaying the battery icon when both of the following are true:
> 1. The laptop is plugged in
> 2. The battery is fully charged
> 
> If this is in fact policy and not a bug, I disagree with it, for the
> following reasons:

Corey,

Ping Kinnison about this: last time I asked him, he said that he was
planning to change the policy to 'always', which would resolve this
problem.

Matt
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Re: Logout dialog : 2 sections

2006-03-10 Thread Matthew East
On Fri, 2006-03-10 at 16:36 +0100, Manu Cornet wrote:

>   http://www.manucornet.net/GNOME/logout.png

> * How do you like the approach ? :)

Very nice indeed. I'd recommend slightly smaller icons.

> * Should I write "Pause session" instead of "Pause", and "Exit session"
> instead of "Exit" ?

Yes, I think so.

Nice work!
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Re: New theme

2006-03-10 Thread Matthew East
On Fri, 2006-03-10 at 05:59 -0500, Joseph Method wrote:
> It depends on where the orange is. The orange for highlighting in yelp
> is too much, the orange for highlighting in firefox is kind of cool.
> The orange in the widgets and regular menus is cool, especially in the
> slider.

Yes, the orange as a selected colour totally breaks yelp, and makes it
look ridiculous. This is because:

a) Yelp uses the selected colour from the theme in the title of its
table of contents; and
b) since my patch yesterday, it also uses the selected colour
(selected.dark1) for links and headings.

The selected colour should be a dark colour (i.e. Brown): all themes do
this!

cc:ing to Desktop list.
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Re: G-p-m hding while on AC

2006-03-10 Thread Matthew East
On Thu, 2006-03-09 at 11:00 -0700, Lakin Wecker wrote:

> On 3/9/06, Matthew East <[EMAIL PROTECTED] > wrote:
> On Thu, 2006-02-23 at 21:47 -0800, Corey Burger wrote:
> > Hey all,
> >
> > I just noticed that g-p-m now hides while on AC. I think
> this is
> > horrible default, for several reasons.
> 
> I just asked in -devel and it appear that this isn't actually
> the 
> default at all, so we can bring this thread to a dignified
> close, 
> 
> I think there was a misunderstanding between this thread, you and
> Kinnison on irc.  The icon has always been shown while the battery is
> not 100% charged, which is what kinnison confirmed.  On the other
> hand, this thread is about showing the battery status all the time
> regardless of AC state or battery charge level. 

That's right. Sorry - my bad. However Daniel did indicate also that he
may be setting this to 'always', which certainly would close this bug.

I hope this does this!

Matt

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Re: G-p-m hding while on AC

2006-03-09 Thread Matthew East
On Thu, 2006-02-23 at 21:47 -0800, Corey Burger wrote:
> Hey all,
> 
> I just noticed that g-p-m now hides while on AC. I think this is
> horrible default, for several reasons.

I just asked in -devel and it appear that this isn't actually the
default at all, so we can bring this thread to a dignified close, I
think:

 [17:33:54] < mdke_> does anyone know what the decision is on whether
the battery icon from g-p-m is shown by default while charging? the
consensus on the desktop list seems to be fairly resoundingly in favour
of "yes".
 [17:41:28] < Kinnison> mdke_: the default icon policy is 'charge' which
means it will
 [17:42:00] < mdke_> hmm
 [17:42:15] < mdke_> so the thread on the desktop list is based kinda on
a false premise, i.e. that it isn't
 [17:42:22] < Kinnison> well yes
 [17:42:28] < Kinnison> the default policy has been 'charge' for some
time now

Matt
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Re: G-p-m hding while on AC

2006-03-09 Thread Matthew East
On Thu, 2006-02-23 at 21:47 -0800, Corey Burger wrote:
> I just noticed that g-p-m now hides while on AC. I think this is
> horrible default, for several reasons. 

On Wed, 2006-03-08 at 16:58 -0700, Lakin Wecker wrote:
> Users are accustomed to many types of portable devices which run on
> batteries: cell-phones, PDAs, music players, and laptops.  Knowing the
> state of the battery is an important part of using the device.  Most
> will expect to see some sort of battery charge information on the
> screen, and the lack of an indicator will not be interpreted as a
> fully charged laptop. It is yet another thing that they will have to
> learn about their Gnome desktop. 
> 
> I agree with Corey. 

Me too, please put the power icon back when AC is plugged in.

Matt
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Re: Firefox and the `you have chosen to open ...' dialogue

2006-03-08 Thread Matthew East
On Wed, 2006-03-08 at 14:11 +, Ian Jackson wrote:
> Ian Jackson writes ("Re: Firefox and the `you have chosen to open ...' 
> dialogue"):
> > I would really like to have an idea of how many people find the new
> > behaviour better.  This is supposed to be a useability improvement.
> > If in practice it confuses and annoys people then we should revert it;
> > if the benefits are marginal then reverting it because of these
> > security fears seems reasonable.
> 
> Thanks to everyone who replied.  No-one has come out strongly or
> clearly in favour of the current behaviour, so I am going to revert
> it.  I'll leave the code in there so that we can change our mind
> easily (and so you can set it yourself in about:config) but I will
> change the default.
> 
> I agree that making the dialogue be a gnome program selector would be
> a good idea but I don't plan to try to implement that myself and it's
> rather late in the release cycle anyway.

cc:ing to the desktop list.

Does anyone reading know how to do this? Is it a difficult task to make
the firefox open dialogue use the gnome program selector, if firefox is
running in gnome? If not, does anyone have the time/will to implement it
in time for dapper (i.e. very fast indeed)?

Matt
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Re: no more irc chat client

2006-03-07 Thread Matthew East
On Mon, 2006-03-06 at 11:09 -0800, Matt Zimmerman wrote:
> On Sat, Mar 04, 2006 at 06:17:58PM +0100, Armand CORBEAUX wrote:
> > I think you probably ask you "why does he say a sich thing?". But the answer
> > is simple: most of the people doesn't know IRC (even as protocol). And it's
> > not by including it by default that it will increase its popularity.
> > 
> > As example, usenet is mostly unknown by users, even it exists since a lot of
> > years.
> 
> Both Usenet and IRC have traditionally been arcane systems used almost
> exclusively by computer hobbyists.  The only rationale for including an IRC
> client in the default Ubuntu desktop is to provide access to support
> resources, though arguably the forums are a more convenient interface for
> users who do not already know IRC.  We also already include IRC
> functionality in gaim, and though not as rich in functionality as xchat, it
> does work, and some users even prefer it over xchat for IRC.

This is a good decision, in my opinion. However it would be very nice if
irc:// links would open automatically in gaim from
firefox/epiphany/yelp. That way, people can be pointed straight to the
chatroom from the documentation/start page/website. Yes,
forums/launchpad tickets are a better interface for support, but they
are not "live", so some people might prefer that.

Matt
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Improvements to new System->Help menu

2006-03-06 Thread Matthew East
I've filed the following bug with a patch attached with my suggestion to
improve the (already awesome) new System->Help menu.

https://launchpad.net/distros/ubuntu/+source/gnome-panel/+bug/33874

Hope this helps.

Matt
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Re: Showing mounted volumes on the desktop

2006-02-24 Thread Matthew East
On Thu, 2006-02-23 at 21:45 -0800, Corey Burger wrote:
> Hey all,
> 
> I can't find anywhere whether this is merely a bug or a policy
> decision. Either way, it should default to on. Their are two reasons
> in my mind:

You're quite right, it should default to on. I _think_ this is a bug:

https://launchpad.net/distros/ubuntu/+source/nautilus/+bug/28991

But I may be wrong, someone may have turned this off on purpose.

Matt
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Re: More colorful help browser

2006-02-21 Thread Matthew East
On Fri, 2006-02-17 at 17:53 +, Matthew East wrote:
> Matthew East <[EMAIL PROTECTED]> writes:
> 
> > 
> > Sebastien Bacher  ...> writes:
> 
> > > Thanks for your work on that. The idea seems to be good and the
> > > screenshots are nice. Do you already have some patch to play with?
> 
> I've put the patch up with the screenshots: http://mdke.org/images/yelp/

Did this patch work? Is there anything else I can do?

Has anyone got any other ideas about how we can improve on the yelp
look?

Matt
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Re: More colorful help browser

2006-02-17 Thread Matthew East
Matthew East <[EMAIL PROTECTED]> writes:

> 
> Sebastien Bacher  ...> writes:

> > Thanks for your work on that. The idea seems to be good and the
> > screenshots are nice. Do you already have some patch to play with?

I've put the patch up with the screenshots: http://mdke.org/images/yelp/

HTH, Thanks! Matt


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Re: Restoring the Help Icon in gnome-panel

2006-02-16 Thread Matthew East
On Tue, 2006-02-14 at 19:10 +0100, Manu Cornet wrote:
> 
> Hi !
> 
> > I'm not for abusing notify bubble, but maybe we could have one on the
> > first startup to indicate that the applications menu is where to go to
> > run some programs and that the system menu is the place to go to get the
> > help stuff?
> > 
> > An another option would be a first startup note or something like that
> 
> I had suggested this a while ago :
> 
> http://www.manucornet.net/ubuntu/JPEG/Startup_notification_transp.png
> 
> (we could add something about help).

That looks rather good. It would be nice to have something saying
"Welcome to your Ubuntu system. Help can be found under the System Menu"

or something more nicely worded. I'm not convinced any of the other
menus require explanation, e.g. it's pretty obvious that applications
can be found under the Applications menu.

Matt
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Re: More colorful help browser

2006-02-14 Thread Matthew East
Sebastien Bacher <[EMAIL PROTECTED]> writes:

> 
> Le lundi 13 février 2006 à 13:19 +0000, Matthew East a écrit :
> 
> > Please have a look and give feedback as to whether this sort of
> > customisation might be desirable for Yelp in Dapper. If so, I'll try and
> > make a patch, and we can think about some other potential
> > customisations.
> 
> hi,
> 
> Thanks for your work on that. The idea seems to be good and the
> screenshots are nice. Do you already have some patch to play with?

Thanks for this: I'll make a patch as soon as I can and send it along.

Matt


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Re: Restoring the Help Icon in gnome-panel

2006-02-14 Thread Matthew East
Taking this off the devel list.

On Tue, 2006-02-14 at 13:49 +0100, Petr Tomeš wrote:
> On 2/14/06, Dana Olson <[EMAIL PROTECTED]> wrote:
> > On 2/14/06, Matthew Paul Thomas <[EMAIL PROTECTED]> wrote:
> > > I suggest adding a separate "Help" menu, to contain the Help and About
> > > items. Then it would be very obvious where the help was, and you
> > > wouldn't need to come up with a new icon for it.

I too think that 4 menus would be too many. Since speaking with Seb in
irc, he has made an extremely valid point: that the icons on the top
panel are mainly aimed at programs which get a lot of repeated use. The
logical conclusion of that is that Help may not warrant such an icon.

The problem raised in the original post is with ensuring that users will
know where to find the help. There are a number of other options we have
available, I think.

* Include a reference to the help in the installation flash animation
(hopefully this will be done)
* Include a note about where to find the help in the relevant section of
the browser start page
* Have some kind of first-run tooltip/bubble which tells the user where
help is, and then does not appear again.

I'm in favour of all of these.

Matt
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More colorful help browser

2006-02-13 Thread Matthew East
Hi list,

Recently I've chatted to Jeff (cc:) about the possibilities for
customising the Yelp style a bit. The yelp colors are currently rather
boring, and I feel it would be nice to give them a bit more color.

Two ways of starting to do this would be to make section headers and
links take their colors from the theme. Thus, those using the human
theme will get Ubuntu color links/headers.

I've played around with a couple of really basic modifications to the
yelp colorscheme, along those lines. The result is quite nice I think,
and is theme-compatible.

http://mdke.org/images/yelp

Please have a look and give feedback as to whether this sort of
customisation might be desirable for Yelp in Dapper. If so, I'll try and
make a patch, and we can think about some other potential
customisations.

Sorry about the funny symbols in the screenshots, this is a bug in
Dapper, not my customisations.

Matt
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Restoring the Help Icon in gnome-panel

2006-02-13 Thread Matthew East
Hi all,

Recently, many users have been calling for a program which starts up at
first login and introduces users to the basics about using and
configuring Ubuntu. I'm convinced that the onboard documentation will do
this job sufficiently well for dapper, the Desktop Guide in particular
has had lots of work and will be accessible enough for users to see
quickly where to find the right answers. In my personal opinion Dapper
is the first release where I can say that the onboard documentation will
do a good job.

However, one of the big problems for us as the documentation team is
that the onboard help is not used nearly enough, this leads to people
spending more time looking for help, and hitting the forums/irc/mailing
lists with questions which are answered in the documentation.

I'd like to suggest an easy way to resolve this problem: restore the
help icon on the gnome-panel. This will make the onboard documentation
easily accessible for new users. I would earnestly urge you to
reconsider the decision that was taken to remove this icon! Users need
to know the documentation is there, and those that don't can remove the
icon with two clicks.

thanks, Matt
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Bad "open with" dialogue in firefox (was "what is the reason for not making epiphany the default browser?")

2006-02-12 Thread Matthew East
cc: Desktop list

On Sun, 2006-02-12 at 06:36 +0100, John Nilsson wrote:
> On Sat, 2006-02-11 at 22:22 -0200, Carlos Ribeiro wrote:

> The other feature of Epiphany I miss in Firefox is the "Open with..."
> dialog. It should be the same application chooser as with nautilus not
> the file chooser as it is with Firefox.

Yes, this is a shocking usability problem.
https://launchpad.net/distros/ubuntu/+source/mozilla-firefox/+bug/24789


This spec[1] seems to suggest that it is a goal for dapper, but I don't
think there has been any improvement made yet.

https://wiki.ubuntu.com/DefaultApplicationsFirefox

Matt
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Re: Restoring the xsane menu item

2006-02-11 Thread Matthew East
On Fri, 2006-02-10 at 21:36 -0800, Corey Burger wrote:
> Hello all,
> 
> As some of you know, we removed the Xsane menu item as part of
> MenusRevisited[0]. I was ambivalent at the time and have thus been
> doing a great deal of thinking about it. Thus I think we should
> restore it.
> 
> Part of the goal of MenusRevisited was to simplify menus. This has
> been achieved, by and large. Currently the graphics menu has 2 items
> in it. Thus readding another back in is not a huge deal.
> 
> Yes, a user can access scanning through the GIMP and by just pressing
> the scan button, but having watched my father scan, I think I can say
> that it is likely that most users launch the program and then scan
> from there.

I agree, this definitely needs to be restored. No one is going to think
of accessing GIMP to scan stuff.

The graphics menu is rather bare anyway :)
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Re: Yelp customisations

2006-01-24 Thread Matthew East
On Mon, 2006-01-23 at 09:26 +, Matthew East wrote:
> Dear all,
> 
> I spoke to Jeff some time ago about making some customisations to the
> yelp stylesheets to add some Ubuntu theming. Nothing came of this for a
> while so I thought I'd mail this list to start things going.
> 
> Attached is a default.css file (which goes into the data/ folder in the
> yelp source). The only modifications I've made are to include some
> Ubuntu color and underlining in the headings. But hopefully we can make
> some more customisations later.

Disregard this attachment ;) I've since consulted upstream to figure out
how to do this properly, so I'll work on a proper patch for yelp soon.
The affected files are /usr/share/yelp/xsl/*. However, please still let
me know if any modifications to yelp stylesheets should not be done via
the yelp package, but rather via an ubuntu-artwork/docs package.

Another question is what modifications should be made. I had thought of
simply modifying the css for  and  tags as from the Ubuntu
website. Any objections, other ideas, please mail on this thread!

Matt
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Yelp customisations

2006-01-23 Thread Matthew East
Dear all,

I spoke to Jeff some time ago about making some customisations to the
yelp stylesheets to add some Ubuntu theming. Nothing came of this for a
while so I thought I'd mail this list to start things going.

Attached is a default.css file (which goes into the data/ folder in the
yelp source). The only modifications I've made are to include some
Ubuntu color and underlining in the headings. But hopefully we can make
some more customisations later.

Yelp isn't working right now so I haven't checked it, but it should be
quite non-controversial :)

I'm not sure however whether these customisations should be going into
Ubuntu branded packages (ubuntu-artwork, ubuntu-docs or something). Let
me know how we can do this.

Matt
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h1
{
margin: 1.5em 0 0 0;
font-weight: bold;
	font-size: 1.6em; 
color: #6d4c07; /* ubuntu dark brown */
line-height: 1.2em;

}	


h2, h3, h4, h5, h6
{
font-weight: normal; 
color: #6d4c07; /* ubuntu dark brown */
line-height: 1.2em;
}	

h2
{
font-size: 1.4em;
	border-bottom: 2px solid #6d4c07;
}

h3 {
	font-size: 1.3em;
}

h4 {
	font-size: 1.2em;
}

h5, h6 {font-size: 1em;}

body {
	padding-left: 8px;
	padding-right: 12px;
}

p, div { margin: 0em; }
p + p, p + div, div + p, div + div { margin-top: 0.8em; }

dl { margin: 0px; }
ol { margin: 0px; }
ul { margin: 0px; }
ol li { padding-left: 12px; }
ul li { padding-left: 12px; }

li[class="menu-folder"] + li[class="menu-file"] { margin-top: 0.8em; }


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Ubuntu Documentation News - January 2006

2006-01-02 Thread Matthew East
Hi all,

Taking inspiration from the Ubuntu Desktop News, the Documentation team
has also produced a newsletter in which we outline all the new hotness
in the Ubuntu Documentation World.

This is the first newsletter from the DocTeam, and we will produce new
ones every now and again. All newsletters will be available online at
https://wiki.ubuntu.com/DocumentationTeam/News


In this issue:

Ubuntu 5.10 Update
Documents for Ubuntu 6.04
Kubuntu Documentation
Wiki Documentation
How to Contribute
Useful Links

== Ubuntu 5.10 Update ==

We've recently prepared an update for the ubuntu-docs package in Breezy.
This features:

* An improved default start page for Firefox and Epiphany browsers
* Updated translations of the Gnome documentation

The update should hit your Breezy desktop soon!

== Documents for Ubuntu 6.04 ==

We're releasing two main documents in Ubuntu 6.04:

* the Desktop Starter Guide (preview is at
http://doc.ubuntu.com/ubuntu/desktopguide/C/) and
* the Server Starter Guide (preview is at
http://doc.ubuntu.com/ubuntu/serverguide/C/).

They are both in early stages of development. Testing, feedback,
questions and above all '''contributions''' are always welcome to the
ubuntu-doc mailing list.

=== Dapper Flight 2 Release Notes ===

Matt Galvin has recently produced a great guide to what's new in Dapper.
For more information, see the page
https://wiki.ubuntu.com/DapperFlight2.

== Kubuntu Documentation ==

Kubuntu 6.04 will have three documents in the works:

* the Desktop Guide;
* the Quick Guide; and
* the Release Notes.

Work is currently being done by Jonathan Jesse and Jerome Gotangco but
we invite Kubuntu users to dive in and join the team!  With the help of
JonathanRiddell, we will be able to include documents that are tagged as
WIP (Work in Progress) in the coming milestone releases of Kubuntu.

== Wiki Documentation ==

=== New Hotness ===

The documentation on the wiki is beginning to take shape. As always, the
starting page for wiki documentation is
https://wiki.ubuntu.com/UserDocumentation, which contains a (nearly
complete) index of documents. Here are some highlights:

* https://wiki.ubuntu.com/MultimediaApplications - a guided tour through
many of the cool music & video applications in Ubuntu.
* https://wiki.ubuntu.com/BasicCommands - confused by the command line?
Lessen your confusion here.
* https://wiki.ubuntu.com/ApacheMySQLPHP - need a webserver? This page
will get you started!
* https://wiki.ubuntu.com/MailServer - a series of guides to set up a
mail server.
* https://wiki.ubuntu.com/StrongPasswords - a guide to creating secure
passwords in Ubuntu.

=== Wiki License ===

The licence policy for the Ubuntu wiki has been under discussion
recently. The licence for the wiki has been unclear until now, and the
need was felt to establish a proper formal licence to clarify for users
and authors alike the terms on which material can be copied.  The final
decision was that the wiki material will be in the Public Domain, i.e.
totally free to be used, modified and copied. The details of the policy
change, the reasons, and the means by which it will be implemented can
be found at https://wiki.ubuntu.com/WikiLicensing.

=== Cleanup of old pages ===

Corey Burger recently had a rush of blood and has done a massive cleanup
operation on old and outdated wiki pages. Many useless pages have been
deleted and many outdated developer specifications have been moved.

=== Work to be Done ===

Much work still remains to be done: lots of the documentation on the
wiki is disorganised and needs a lot of love.  We need help, so please
join the Documentation Team mailing list, and visit the wiki team pages
https://wiki.ubuntu.com/WikiTeam and https://wiki.ubuntu.com/WikiToDo
for some inspiration! Some pages which need expansion are:

* https://wiki.ubuntu.com/Wine - learn how to run your Windows programs
easier
* https://wiki.ubuntu.com/Games - having fun with Ubuntu has never been
easier
* https://wiki.ubuntu.com/MultiseatX - the new X.org 7.0/6.9 now
contains multiseat
* https://wiki.ubuntu.com/ScanningHowTo - your scanners and Ubuntu, a
short guide

== How to Contribute ==

The Documentation Team still has a lot of work to do, and needs your
help!  Documentation is a great way to contribute to the Ubuntu
community, even if you don't know how to write programs or build
packages!  As always, you can find daily builds of the documentation
(and details of how to contribute) on http://doc.ubuntu.com.  Another
great starting place to learn quickly how to get involved is our wiki
pages, especially https://wiki.ubuntu.com/DocteamGettingStarted. You can
also contact us on irc (#ubuntu-doc) or the mailing list
(http://lists.ubuntu.com/mailman/listinfo/ubuntu-doc).

You can also contribute to the Kubuntu documentation by checking the
same website and the same mailing list.

== Useful Links ==

* http://help.ubuntu.com - 

Re: xml or html for Ubuntu Guides

2005-12-04 Thread Matthew East
On Sun, 2005-12-04 at 10:55 +0100, Vincent Untz wrote:
> Le samedi 03 décembre 2005 à 12:42 +0000, Matthew East a écrit :
> > On Sat, 2005-12-03 at 08:57 +0100, Vincent Untz wrote:
> > > Hi,
> > > 
> > > Le vendredi 02 décembre 2005 à 17:14 +, Matthew East a écrit :

> > > > * Greater loading speed (this is the killer for me) - Yelp renders in
> > > > html, and therefore converts xml to html using its own stylesheets when
> > > > you load a document. The time it takes to load pages from xml in yelp is
> > > > probably enough to put the user off the help entirely! If we ship html,
> > > > the xml->html conversion is undergone in the build process, which means
> > > > that the document opens instantly.
> > > 
> > > Is the speed loading difference important?
> > 
> > I think it is: slow loading static help pages are a turn off for (at
> > least some) users, those users will go on irc or the forum. If
> > everything else is equal and the alternatives are (a) fast, or (b) slow,
> > then I would obviously go with (a) :)
> 
> I agree that slow loading is not good. But can we have some figures? Is
> it that slow? :-)

Yes: just try it. Both formats are in the dapper package.

> > > > * minor advantages - same format as kubuntu docs, we can put the same
> > > > format on help.ubuntu.com as we put in the distribution.
> > > 
> > > I think we can put the xml files on the website. Or we can simply
> > > convert them in html, it's not that hard :-)
> > 
> > Most web browsers that I know don't read xml. We currently convert them
> > to html [1], [2], and [3], that was my point.
> 
> Err... A search for "mozilla xml" gives me
> See http://www.xml.com/pub/a/2000/03/29/tutorial/

Well, try opening an xml document in your web browser. The ones I have
installed (epiphany, firefox) don't read it out of the box.

> > [3] http://help.ubuntu.com
> > 
> > > The best option to me would be to go with xml, but if it's too
> > > difficult, switch to html 2 months before the release, eg.
> > 
> > You didn't bring any reasons in favour of shipping in xml? Why do you
> > prefer that?
> 
> Well, xml is more generic. If we keep xml, we can do more things with
> the installed files. If we go with html, you'll be sure that you will
> just display it the way it is and you won't do anything else with it.

What do you envisage doing with the xml in the installed system? I
should clarify: we write the documents in xml, so we have the
flexibility to do anything with those files in the build process. I
really can't see a single thing that we'd want to do with the xml in the
_installed system_.

Matt
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Re: making the panel launcher opening the preferred apps by default?

2005-12-03 Thread Matthew East
On Sat, 2005-12-03 at 00:08 -0800, Jeff Waugh wrote:
> 
> 
> > > a) that means some icons will change function, fairly unexpectedly
> > > because other icons *won't* change function
> > 
> > But there are only THREE of em
> 
> ... right up until the point that a user puts their own launchers on the
> panel. Which will appear the same, but work differently.

Yeah, as Seb said, I think that is ok, because the user adds an
application. The default icons are (or should be?) task-specific
launchers, rather than application-specific.

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Re: xml or html for Ubuntu Guides

2005-12-03 Thread Matthew East
On Sat, 2005-12-03 at 12:42 +, Matthew East wrote:
> On Sat, 2005-12-03 at 08:57 +0100, Vincent Untz wrote:
> [1] An example is http://doc.ubuntu.com/ubuntu/aboutubuntu/C/index.html

Sorry, http://doc.ubuntu.com/ubuntu/about-ubuntu/C/index.html

So much for typing urls by memory.
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Re: xml or html for Ubuntu Guides

2005-12-03 Thread Matthew East
On Sat, 2005-12-03 at 08:57 +0100, Vincent Untz wrote:
> Hi,
> 
> Le vendredi 02 décembre 2005 à 17:14 +, Matthew East a écrit :
> > Hi all (sending to -doc and -desktop),

{snip}
 
> > For this reason, the possibility of shipping the docs in html is now
> > again a valid one, and I thought I would therefore reopen debate on the
> > subject. I envisage that the debate will be less disorganised than the
> > last one, because (a) we have the benefit of experience from the Breezy
> > debacle, and (b) I'm mailing the desktop people so that we get a broad
> > range of technical opinion.
> > 
> > My personal opinion is in favour of html. Here are what I see the
> > advantages and disadvantages of html:
> > 
> > Advantages:
> > 
> > * We can customise the stylesheets for the documents more easily
> > (building on the css already in place) by simply working on the
> > ubuntu-book.css shipped with the package. This can be done without
> > affecting the non-ubuntu documentation.
> 
> Is it hard to change the stylesheet for xml?

It is probably not that hard to change yelp's stylesheet: however I
imagine (I haven't looked into this) that it is non-trivial to get yelp
to use different stylesheets for different documents. If that is right,
then we've have the two problems:
* We might have to ensure that our stylesheets (and css) work for all
documents, rather than just Ubuntu-specific ones.
* We might have to use the same stylesheet for the ubuntu-specific
documents. This would be a problem because we're currently using at
least two types of stylesheet, one for articles [1] and one for books
[2].

[1] An example is http://doc.ubuntu.com/ubuntu/aboutubuntu/C/index.html
[2] An example is http://doc.ubuntu.com/ubuntu/desktopguide/C/index.html

> > * Greater loading speed (this is the killer for me) - Yelp renders in
> > html, and therefore converts xml to html using its own stylesheets when
> > you load a document. The time it takes to load pages from xml in yelp is
> > probably enough to put the user off the help entirely! If we ship html,
> > the xml->html conversion is undergone in the build process, which means
> > that the document opens instantly.
> 
> Is the speed loading difference important?

I think it is: slow loading static help pages are a turn off for (at
least some) users, those users will go on irc or the forum. If
everything else is equal and the alternatives are (a) fast, or (b) slow,
then I would obviously go with (a) :)

> > * minor advantages - same format as kubuntu docs, we can put the same
> > format on help.ubuntu.com as we put in the distribution.
> 
> I think we can put the xml files on the website. Or we can simply
> convert them in html, it's not that hard :-)

Most web browsers that I know don't read xml. We currently convert them
to html [1], [2], and [3], that was my point.

[3] http://help.ubuntu.com

> The best option to me would be to go with xml, but if it's too
> difficult, switch to html 2 months before the release, eg.

You didn't bring any reasons in favour of shipping in xml? Why do you
prefer that?

Matt
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Re: making the panel launcher opening the preferred apps by default?

2005-12-02 Thread Matthew East
On Fri, 2005-12-02 at 15:09 -0800, Jeff Waugh wrote:
> 
> 
> > I'm not sure there is a lot of difference in the purpose: I started off
> > thinking that there was a difference between having a "firefox" icon on
> > the panel and a "browser" icon on the panel, but I decided that actually,
> > the user won't make a distinction: once (s)he has decided to change
> > browser, the fact that the developers see the icon on the panel as
> > "firefox" rather than "browser" is not gonna justify the fact that (s)he
> > has to waste (admittedly not much) time removed and readding the correct
> > launcher.
> 
> OK:
> 
> a) that means some icons will change function, fairly unexpectedly because
> other icons *won't* change function

But there are only THREE of em: one is a browser, one is email, and one
is help. Obviously the user is not gonna change their help browser, but
the other two are in the list of preferred applications. I don't think
they would change function unexpectedly at all: they would change
function (in the sense of opening a different program) precisely because
the user told GNOME to change the default browser/mail client.

> b) we don't have the infrastructure to do this properly for each function
> (trust me, this has been a massive topic of discussion around ISV issues at
> the OSDL DTL event)

Ok, on this one I trust you of course.

> c) we don't have the infrastructure to make the changed state obvious in the
> user interface, contributing to (a)

See response to (a).

> Making the effect and purpose obvious is tightly related in this case, and
> we can't do it properly.

In the end it'll be you guys' call, and you are best placed to make it,
so no arguments there.
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Re: making the panel launcher opening the preferred apps by default?

2005-12-02 Thread Matthew East
On Fri, 2005-12-02 at 14:34 -0800, Jeff Waugh wrote:
> 
> 
> > Our recommendation is only the default position: once the user decides to
> > change their default app, I think we should help them to do so as easily
> > as possible. But yeah, happy to file this upstream if it is appropriate.
> 
> And that's important for desktop and application integration, but I think
> you're stretching it's utility by suggesting it's appropriate for the icons
> on the panel. There is a certain amount of selection and policy involved in
> our choice of those icons, and that is more important than the false benefit
> of adaptability to configuration. *If* we decided that the purpose of those
> icons was to be an abstract launching interface to the applications that
> serve those objectives (like the items at the top left of the Windows XP
> start menu), then we'd do it - but all the other panel launchers work in a
> different way, and we don't have a way to communicate that difference in
> purpose at the moment.

I'm not sure there is a lot of difference in the purpose: I started off
thinking that there was a difference between having a "firefox" icon on
the panel and a "browser" icon on the panel, but I decided that
actually, the user won't make a distinction: once (s)he has decided to
change browser, the fact that the developers see the icon on the panel
as "firefox" rather than "browser" is not gonna justify the fact that
(s)he has to waste (admittedly not much) time removed and readding the
correct launcher.

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Re: making the panel launcher opening the preferred apps by default?

2005-12-02 Thread Matthew East
On Fri, 2005-12-02 at 13:17 -0800, Jeff Waugh wrote:
> 
> 
> > We got a feature request about making the launcher using the preferred app
> > setting:
> 
> > Do you think that's a good idea. Do we want to keep it consistent between
> > upgrades/new installations? Any opinion on how to do these changes ?
> 
> No, I don't think it's a good idea until it has upstream / freedesktop.org
> buy-in. Plus, it's confusing to have launchers doing different things. We
> recommend firefox for the browser, that's what the launcher should run. At
> least for now. :-)

Our recommendation is only the default position: once the user decides
to change their default app, I think we should help them to do so as
easily as possible. But yeah, happy to file this upstream if it is
appropriate.

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Re: making the panel launcher opening the preferred apps by default?

2005-12-02 Thread Matthew East
On Fri, 2005-12-02 at 21:29 +0100, Sebastien Bacher wrote:
> Hi,
> 
> We got a feature request about making the launcher using the preferred
> app setting:
> https://bugzilla.ubuntu.com/show_bug.cgi?id=20295

Well I filed the bug so obviously I'm in favour.

Test it like this: I change my def. app from firefox to epiphany.
Everything changes: when i click on links anywhere in gnome, epiphany
pops up. But when I click on the panel, I get firefox.

The whole point of having the preferred applications preference tool is
so that the user doesn't have to do the work to change from one browser
to another, or one email client to another. It kinda contradicts that to
make the user remove and add the icon on the panel. What the preference
tool does already is really useful, but it would be more professional if
it went the whole hog, and changed the panel launcher too.

(IMHO)

M

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xml or html for Ubuntu Guides

2005-12-02 Thread Matthew East
Hi all (sending to -doc and -desktop),

Some may remember that early in the Breezy release process the
documentation team spent a couple of meetings and a lot of mailing list
traffic about the classic question of what format to ship our docs in.

The options are:

xml, or html. Those who run dapper can see that for the purposes of
answering this question, we've uploaded both formats in the latest
package.

The question affects ubuntu-docs. The decision for Breezy was to ship
them in html, but this decision was rapidly reversed shortly prior to
release when Seb and Jeff W pointed out that this broke the About Ubuntu
panel entry (there was no way of ensuring that the localised copy of the
document got opened from the panel).

For dapper, the About Ubuntu panel entry looks like it is going to be
opening a program [1] written especially for the purpose (like the About
Gnome dialogue), rather than yelp. So it looks like the problem
encountered in Breezy will not arise.

[1] https://wiki.ubuntu.com/AboutUbuntu

For this reason, the possibility of shipping the docs in html is now
again a valid one, and I thought I would therefore reopen debate on the
subject. I envisage that the debate will be less disorganised than the
last one, because (a) we have the benefit of experience from the Breezy
debacle, and (b) I'm mailing the desktop people so that we get a broad
range of technical opinion.

My personal opinion is in favour of html. Here are what I see the
advantages and disadvantages of html:

Advantages:

* We can customise the stylesheets for the documents more easily
(building on the css already in place) by simply working on the
ubuntu-book.css shipped with the package. This can be done without
affecting the non-ubuntu documentation.
* Greater loading speed (this is the killer for me) - Yelp renders in
html, and therefore converts xml to html using its own stylesheets when
you load a document. The time it takes to load pages from xml in yelp is
probably enough to put the user off the help entirely! If we ship html,
the xml->html conversion is undergone in the build process, which means
that the document opens instantly.
* minor advantages - same format as kubuntu docs, we can put the same
format on help.ubuntu.com as we put in the distribution.

Disadvantages:

* There is no side panel in the html. I don't think this is a
particularly serious disadv. because the html we build has quite good
navigation included.
* We need to ensure that translation will work: I am fairly confident
that it will - shipping localised omf files in
(e.g.) /usr/share/omf/desktopguide-html/ will work I believe.
* We may have to ship the xhtml transitional dtd because scrollkeeper
doesn't seem to have it already.

So all in all, the advantages are huge, and the disadvantages are not
really disadvantages, or where they are, they are outweighed :)

Ok, let discussion commence (please reply to both lists if you can). If
anyone spots any advantages or disadvantages I've missed, please tell
us, and let's have people's views as to what format to ship!

thanks, Matt
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