Re: Communication Improvements/frustrations

2020-08-13 Thread Dustin Krysak
"We do also intend to appoint a dedicated person focused on community
processes rather than Canonical processes; while they won't be expected
to *do* this work, they would be a natural coordinator and able to
provide more insight to all the groups that share the archive for their
different goals."

This is both great news and a good step in the right direction. It would at
least get everyone marching towards the same goal.

Dustin.

On Wed, 12 Aug 2020 at 01:00, Mark Shuttleworth  wrote:

>
> It has been an intense time for multiple groups, thank you both for
> being willing to pull this frayed thread back into the tapestry.
>
> The many flavours of Ubuntu are an important part of our story, and
> occasionally it helps to remind ourselves of that.
>
> Free software is great because it enables people to pursue diverse
> interests and passions without having to get a central endorsement.
> Anybody can make a distro that explores the ideas they are interested
> in, without seeking Linus' blessing, or any company support. However,
> they then have the full burden of 'doing it right', with all the
> infrastructure and security and update work that entails. As a result,
> many of the more specialist distros suffer on base quality or security.
>
> Our flavours are a way of enabling people to express and share their
> interests in a different take on Linux, but benefit from all the shared
> effort that goes into the archive, at the (hopefully small) cost of
> coordinating in the archive and around releases.
>
> Perhaps it would be good to have a dashboard of things like queue length
> and wait time, together with a single 'status' page where current
> constraints could be expressed, if we don't already have that.
>
> We do also intend to appoint a dedicated person focused on community
> processes rather than Canonical processes; while they won't be expected
> to *do* this work, they would be a natural coordinator and able to
> provide more insight to all the groups that share the archive for their
> different goals.
>
> Mark
>
>
> --
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Re: Communication Improvements/frustrations

2020-08-12 Thread Mark Shuttleworth

It has been an intense time for multiple groups, thank you both for
being willing to pull this frayed thread back into the tapestry.

The many flavours of Ubuntu are an important part of our story, and
occasionally it helps to remind ourselves of that.

Free software is great because it enables people to pursue diverse
interests and passions without having to get a central endorsement.
Anybody can make a distro that explores the ideas they are interested
in, without seeking Linus' blessing, or any company support. However,
they then have the full burden of 'doing it right', with all the
infrastructure and security and update work that entails. As a result,
many of the more specialist distros suffer on base quality or security.

Our flavours are a way of enabling people to express and share their
interests in a different take on Linux, but benefit from all the shared
effort that goes into the archive, at the (hopefully small) cost of
coordinating in the archive and around releases.

Perhaps it would be good to have a dashboard of things like queue length
and wait time, together with a single 'status' page where current
constraints could be expressed, if we don't already have that.

We do also intend to appoint a dedicated person focused on community
processes rather than Canonical processes; while they won't be expected
to *do* this work, they would be a natural coordinator and able to
provide more insight to all the groups that share the archive for their
different goals.

Mark




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Re: Communication Improvements/frustrations

2020-08-10 Thread Steve Langasek
Hi Erich,

On Sun, Aug 09, 2020 at 08:19:34AM -0700, Erich Eickmeyer wrote:
> Hello everyone,

> I would like to profusely apologize for my previous email. I was
> calling-out some nonexistent bad faith which was wrong on my part.
> Steve, if you're reading this, I am so, so sorry. I know you have a lot
> on your plate and have done a lot for Ubuntu in general. I also may be
> unaware of items going on in your personal life. For what it's worth,
> I'm moving my family 300 miles eastward at the end of this month, right
> around Feature Freeze.

I want to say for the record that I do not think one's personal life should
ever be considered a valid justification for violating the Ubuntu code of
conduct, as was suggested had happened.  Empathy for one's personal
circumstances is a part of community, but such circumstances should never
be seen as excusing mistreatment of others in contravention of our community
standards.

I'm sorry that any of my comments to you came across as belittling.  My
intention has been to communicate as succinctly as possible the information
needed for understanding why the various teams' handling works as it does,
not to belittle.

I think you should also be aware that, where the question of favoritism
between flavors is concerned, UbuntuStudio has a much higher volume of
Ubuntu-specific NEW packages than any other community flavors do today. 
Most other flavors are either largely steady state, or take almost all of
their packages via Debian sync.  So I would say it's not so much that
UbuntuStudio is being discriminated against, as that the Ubuntu NEW queue in
general has a fairly low "SLA" and this has more of an impact on
UbuntuStudio than on other flavors.

> That said, I guess my frustrations are because the packages I have
> submitted for review are running out of time. With freezes
> fast-approaching, my fear is that I'll need to fix some packaging errors
> and won't have enough time to do so, and that I'll be back in the same
> situation with corrected packages but missed deadlines. I'm also working
> on a fork of ubuntu-mate-welcome (called ubuntustudio-welcome, no
> surprise there) which I *hope* to have submitted prior to feature
> freeze. Feature Freeze Exceptions are a painful process, and I've had
> very little luck in the past submitting them.

We do not generally regard new packages as requiring feature freeze
exceptions; and there's at least an informal policy that packages that were
uploaded before feature freeze will get reviewed prior to release.  If the
Archive team is not delivering on this, then please do be noisy about it.

> So, I hope you all understand where I'm coming from. I'm sorry for the
> way I expressed my frustrations in my previous email. My bad faith
> accusations and personal attacks were completely unacceptable. So, I
> hope you can all find it in your hearts to forgive me for my actions.

Apology accepted :)

-- 
Steve Langasek   Give me a lever long enough and a Free OS
Debian Developer   to set it on, and I can move the world.
Ubuntu Developer   https://www.debian.org/
slanga...@ubuntu.com vor...@debian.org


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Re: Communication Improvements/frustrations

2020-08-09 Thread Erich Eickmeyer
Hello everyone,

I would like to profusely apologize for my previous email. I was
calling-out some nonexistent bad faith which was wrong on my part.
Steve, if you're reading this, I am so, so sorry. I know you have a lot
on your plate and have done a lot for Ubuntu in general. I also may be
unaware of items going on in your personal life. For what it's worth,
I'm moving my family 300 miles eastward at the end of this month, right
around Feature Freeze.

That said, I guess my frustrations are because the packages I have
submitted for review are running out of time. With freezes
fast-approaching, my fear is that I'll need to fix some packaging errors
and won't have enough time to do so, and that I'll be back in the same
situation with corrected packages but missed deadlines. I'm also working
on a fork of ubuntu-mate-welcome (called ubuntustudio-welcome, no
surprise there) which I *hope* to have submitted prior to feature
freeze. Feature Freeze Exceptions are a painful process, and I've had
very little luck in the past submitting them.

So, I hope you all understand where I'm coming from. I'm sorry for the
way I expressed my frustrations in my previous email. My bad faith
accusations and personal attacks were completely unacceptable. So, I
hope you can all find it in your hearts to forgive me for my actions.

Sincerely,
Erich



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Communication Improvements/frustrations

2020-08-08 Thread Erich Eickmeyer
Hello all,

I'm writing this as a frustrated flavor lead. There is some unacceptable
behavior from the release team and the archive admins toward myself and
perhaps, more generally, the Ubuntu Studio flavor.

There are a total of 8 packages awaiting review for over a month now.
Supposedly this is a "queue" and that I *shouldnt't* bug
#ubuntu-release, but it seems that other packages are favored more than
the multimedia/audio production packages. Honestly, I have no idea why
these packages are sitting there awaiting review. I shouldn't have to
ping ubuntu-archive in #ubuntu-release to get this done. When I have,
I've been told it's a "queue".

These are the packages awaiting review:

  * redkite
  * bchoppr
  * bsequencer
  * dragonfly-reverb
  * bshapr
  * bslizr
  * new-session-manager
  * mcpdisp

These have been awaiting review since July 7th and haven't seen even a
cursory glance, save dragonfly-reverb with got deferred by one archive
admin to be looked-at by another archive admin.

Additionally, I'm getting told items like this telling me information
that I should somehow magically already know. Backstory: zita-ajbridge
had an approved SRU for a 100% CPU usage issue and has been stuck in
focal-proposed for over a week, the Monday-Thursday stuff
notwithstanding. This occurred in #ubuntu-release as a response to my
inquiry:

>  Eickmeyer: zita-ajbridge> you know this week was focal .1
> release, right?  So promotions from -proposed to -updates were frozen
> in order to not derail the ISO mastering.  If this was something that
> you felt should have gone into the .1 media, you would've needed to
> communicate it directly to the release team in time for inclusion. 
> But at this point it will need to wait until Monday
I did not know there were freezes just prior to point releases (nor can
I find the documentation though I'm open to it being pointed-out), and I
feel like the way this information was presented to me was rude and
possibly outside of the Ubuntu Code of Conduct.

My intention was not to get it into the .1 release, but to get it /*into
the updates to begin with*/. Additionally, the .1 release is the excuse
I was given for why the packages awaiting review for groovy hadn't been
reviewed yet.

Is Ubuntu Studio a burden and unwelcome? Are you upset that it didn't
die the way it was going to two years ago before I got to it? Honestly,
I'm getting tired of the unprofessional behavior from people and
processes that should just work. If you don't want Ubuntu Studio around,
let me know. But I'm getting real tired of sending these emails with my
frustrations.

If it's too much work, then you need to seek-out and identify additional
archive admins and release team members. I realize this requires a large
amounts of expertise, but failing to identify these people is a
leadership failure at its core (my degree is in leadership, so this is
something I can authoritatively speak on).

Additionally, I expect the same amount of courtesy and respect as anyone
else. Instead, I'm treated as though I'm unintelligent and annoying,
especially by Steve Langasek. This behavior needs to stop. I respect
Steve's knowledge and expertise, but the treatment I consistently get
from him is belittling at best.

I'm also sorry to post this publicly, but I feel as though this needs to
be talked about in a more public forum since I've attempted to have
these discussions privately to no avail. I also feel as though my
frustration needs to be adequately expressed.

With that, I expect real solutions and responses, not lip service. Thank
you for your time.

Erich Eickmeyer
Project Leader
Ubuntu Studio

ubuntustudio.org



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