New spec: Configuration files upgrades made easier

2007-11-19 Thread Paul Dufresne
This is to inform you of a new specification, beginning to be drafted:

Configuration files upgrades made easier
Summary: When upgrading a package for which you have made changes,
intelligently merge old configuration file, with the new one, rather
then choosing the old one or the new one.

https://wiki.ubuntu.com/Configuration_files_upgrades_made_easier/

The best way to comment this spec, is to edit:
https://wiki.ubuntu.com/Configuration_files_upgrades_discussion

Thanks.

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Re: Our best foot forward

2007-11-19 Thread Sebastian Heinlein
Am Sonntag, den 18.11.2007, 08:34 -0500 schrieb Patrick:
 I see it now. I never noticed it there. Is there any reason it cannot 
 also be placed under the right click too?-Patrick

I don't think that this is a very often needed feature. We want to keep
the menu short.


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Re: Our best foot forward

2007-11-19 Thread Patrick
I spent several hours last week writing emails regarding making 
improvements to how packages are configured and how tutorials are done.

I realize now that writing helper scripts that would be a hybrid of an 
installation script and a tutorial might not be the best way to get the 
job done.

It would be much better if the configure option would take care of 
this and perhaps the help and support area search results provided 
specific links to useful Ubuntu specific online information.

I am disappointed that my efforts have come to nothing.

I would recommend more useablility studies to determine whether the 
present set up is actually being found and utilized.

I doubt that Ubuntu's/Linux's best features are being put forward. I 
suspect they are only being found by those who are willing to dig around 
on the net for hours and willing to read trough terse MAN pages.

Good Bye-Patrick

Sebastian Heinlein wrote:
 Am Sonntag, den 18.11.2007, 08:34 -0500 schrieb Patrick:
   
 I see it now. I never noticed it there. Is there any reason it cannot 
 also be placed under the right click too?-Patrick
 

 I don't think that this is a very often needed feature. We want to keep
 the menu short.
   


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Re: Our best foot forward

2007-11-19 Thread Patrick
-Ubuntu documentation is so much better then it used to be, I don't 
think it is lacking in terms of the casual user.
-I am not having trouble searching for documentation.
-These usability tests are nice but not quite applicable to the concerns 
I have.


I have been writing to this list because I want to help. The last think 
I want to do is hurt anyones feeling or discourage anyone but I have 
some constructive criticism.

I love Ubuntu and I can use it quite well now but here again are some 
experiences and thoughts.

I had a lot of trouble configuring services in the past, in particular 
my first one vsftpd, was hard as it was my first manual edit of a 
configuration file. I can now edit all kinds of these files. It's easy 
once you do one, an 8 year old could do this.

The problem is it's not obvious to the first time user. I could carry 
out usability studies with friends and family but really I don't think 
anyone is ready to set up an nfs, ftp or samba server in the first 10-20 
hours. A usability study beyond a few hours is not practical for family 
and friends.

Here is the thing and I don't mean to be rude but what is it that Ubuntu 
is expected to be used for. Emailing and surfing the net? writing text 
documents? If this is all someone wants why would they take the time to 
learn Ubuntu. Learning a new OS is really time consuming.

We are not just competing with Vista but with every Windows version from 
let's say Windows 98 onwards. Ubuntu is free but if someone wants to set 
up a new computer then they are very likely to be able to get a hold of 
an old Windows version, legal or not for free too.

With Windows 98 you could still set up thunderbird, firefox, gimp, 
blender, open office, etc etc. Why bother with Ubuntu if you just want 
some basic stuff. You will likely have family members who can help you 
with Windows problems, you probably have experience with it somewhere 
else and you are less likely to run into hardware problems and filetype 
problems like flash. When the world of the online desktop arrives these 
programs will become even more irrelevant.

If this is the market we are chasing then this is a big problem. The 
thing is Ubuntu is so much more then a way to surf the net and answer 
emails. Comparing Windows to Ubuntu is like comparing a glossy pamphlet 
to an encyclopedia with the front cover torn off. Ubuntu has content but 
it is not easy to find. There is enormous power in it. Ubuntu has saved 
my business lots of money and opened up all kinds of doors for me. It is 
perfect for business.

We should be putting forth what Ubuntu can do that Windows cannot. It is 
the ability to set up so many services and customize so many things that 
makes it amazing. Most of this still needs to be done at the terminal 
though. People need to be able to use it's rich set of features without 
so much suffering.

All of my suggestions seem to be rebuffed and the general feedback I am 
getting is that everything is already the way it needs to be. When I 
said useability studies what I should have said was useability studies 
for system administrators and power users, not Moms, Dads and Sisters 
who want to surf the web and write emails.

Command power and customizability is our best foot, it is not being 
put forward.

My writings don't seem to be of any help, I have a patent in the works, 
if things work out I will contribute financially instead-patrick





Matthew Paul Thomas wrote:
 On Nov 20, 2007, at 2:19 AM, Patrick wrote:
 ...
 It would be much better if the configure option would take care of
 this and perhaps the help and support area search results provided
 specific links to useful Ubuntu specific online information.

 I am disappointed that my efforts have come to nothing.
 ...

 If Ubuntu-specific help is lacking, you can get involved with the 
 Ubuntu Documentation Team in writing it. http://doc.ubuntu.com/

 If the help is present but is not being found in a search, please 
 report that as a bug. https://launchpad.net/ubuntu/+source/yelp/+bugs

 I would recommend more useablility studies to determine whether the
 present set up is actually being found and utilized.
 ...

 That's another way you can help: carry out user testing.
 https://wiki.ubuntu.com/UsabilityTesting

 Cheers


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Re: Our best foot forward

2007-11-19 Thread Matthew Paul Thomas

On Nov 20, 2007, at 1:50 PM, Patrick wrote:

...
We should be putting forth what Ubuntu can do that Windows cannot. It 
is the ability to set up so many services and customize so many things 
that makes it amazing. Most of this still needs to be done at the 
terminal though. People need to be able to use it's rich set of 
features without so much suffering.


All of my suggestions seem to be rebuffed and the general feedback I am
getting is that everything is already the way it needs to be.
...


I think the problem is that you're unclear about how you want to 
contribute.


You proposed helper terminal scripts for setting up server functions, 
and then you said perhaps it wasn't a good idea after all.


You said the post-install scripts should be better, and Onno invited 
you to report bugs about specific problems. Have you?


You said the help and support could be better, I invited you to join 
the documentation team, and then you said I don't think it is lacking 
in terms of the casual user and I am not having trouble searching for 
documentation.


You suggested running usability tests, I invited you to do just that, 
and then you said it would be difficult to find representative test 
subjects. (True, but it's just as difficult for almost anyone else.)


Forgive us if we're running out of ideas for how you can help. :-) 
Writing mailing list messages does not, in itself, improve Ubuntu.


Cheers
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Matthew Paul Thomas
http://mpt.net.nz/


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Re: Our best foot forward

2007-11-19 Thread Patrick
indeed I am unsure of how to contribute.

It would seem that I could take the prize for both the longest and most 
poorly written emails as the feedback I am receiving is disconnected 
from the message I was sending.

To summarize my long winded emails:

Ubuntu is the ultimate OS for the power user, programmer and System 
administrator.This is what needs to be promoted.

Something like a helper script is badly needed but a post installation 
script is basically the same thing, no need to re-invent the wheel, it's 
better to improve whats already there.

Most post installation scripts are turned off by default, they should 
not be.

The post installation scripts are not very accessible. The configure 
option should also be available under the right click in synaptic.

The post installation scripts should have more of a tutorial element to 
them.

The post installation scripts should be divided up between programmers 
and tutorial writers.

The tutorial element should be written by users that were recipients of 
the first ones, not by long time Linux experts who are disconnected from 
the experiences of a new user.

I want to help write these post installation script tutorials.

I apologize for contradicting myself on the documentation issue. The 
documentation that is written is already excellent. The only problem 
with it is that some users, like me, may get confused as to what is 
Ubuntu specific and what is Linux specific, they are not always the same 
as my manual compiling experience taught me. A Synaptic like search 
repository within the OS that pointed outwards to Ubuntu specific online 
documentation would be helpful.

-Patrick


Matthew Paul Thomas wrote:
 On Nov 20, 2007, at 1:50 PM, Patrick wrote:
 ...
 We should be putting forth what Ubuntu can do that Windows cannot. It 
 is the ability to set up so many services and customize so many 
 things that makes it amazing. Most of this still needs to be done at 
 the terminal though. People need to be able to use it's rich set of 
 features without so much suffering.

 All of my suggestions seem to be rebuffed and the general feedback I am
 getting is that everything is already the way it needs to be.
 ...

 I think the problem is that you're unclear about how you want to 
 contribute.

 You proposed helper terminal scripts for setting up server functions, 
 and then you said perhaps it wasn't a good idea after all.

 You said the post-install scripts should be better, and Onno invited 
 you to report bugs about specific problems. Have you?

 You said the help and support could be better, I invited you to join 
 the documentation team, and then you said I don't think it is lacking 
 in terms of the casual user and I am not having trouble searching 
 for documentation.

 You suggested running usability tests, I invited you to do just that, 
 and then you said it would be difficult to find representative test 
 subjects. (True, but it's just as difficult for almost anyone else.)

 Forgive us if we're running out of ideas for how you can help. :-) 
 Writing mailing list messages does not, in itself, improve Ubuntu.

 Cheers


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Re: Our best foot forward

2007-11-19 Thread randall
Patrick wrote:
 indeed I am unsure of how to contribute.

 It would seem that I could take the prize for both the longest and most 
 poorly written emails as the feedback I am receiving is disconnected 
 from the message I was sending.

 To summarize my long winded emails:

 Ubuntu is the ultimate OS for the power user, programmer and System 
 administrator.This is what needs to be promoted.

 Something like a helper script is badly needed but a post installation 
 script is basically the same thing, no need to re-invent the wheel, it's 
 better to improve whats already there.

 Most post installation scripts are turned off by default, they should 
 not be.

 The post installation scripts are not very accessible. The configure 
 option should also be available under the right click in synaptic.

 The post installation scripts should have more of a tutorial element to 
 them.

 The post installation scripts should be divided up between programmers 
 and tutorial writers.

 The tutorial element should be written by users that were recipients of 
 the first ones, not by long time Linux experts who are disconnected from 
 the experiences of a new user.

 I want to help write these post installation script tutorials.

 I apologize for contradicting myself on the documentation issue. The 
 documentation that is written is already excellent. The only problem 
 with it is that some users, like me, may get confused as to what is 
 Ubuntu specific and what is Linux specific, they are not always the same 
 as my manual compiling experience taught me. A Synaptic like search 
 repository within the OS that pointed outwards to Ubuntu specific online 
 documentation would be helpful.

 -Patrick


 Matthew Paul Thomas wrote:
   
 On Nov 20, 2007, at 1:50 PM, Patrick wrote:
 
 ...
 We should be putting forth what Ubuntu can do that Windows cannot. It 
 is the ability to set up so many services and customize so many 
 things that makes it amazing. Most of this still needs to be done at 
 the terminal though. People need to be able to use it's rich set of 
 features without so much suffering.

 All of my suggestions seem to be rebuffed and the general feedback I am
 getting is that everything is already the way it needs to be.
 ...
   
 I think the problem is that you're unclear about how you want to 
 contribute.

 You proposed helper terminal scripts for setting up server functions, 
 and then you said perhaps it wasn't a good idea after all.

 You said the post-install scripts should be better, and Onno invited 
 you to report bugs about specific problems. Have you?

 You said the help and support could be better, I invited you to join 
 the documentation team, and then you said I don't think it is lacking 
 in terms of the casual user and I am not having trouble searching 
 for documentation.

 You suggested running usability tests, I invited you to do just that, 
 and then you said it would be difficult to find representative test 
 subjects. (True, but it's just as difficult for almost anyone else.)

 Forgive us if we're running out of ideas for how you can help. :-) 
 Writing mailing list messages does not, in itself, improve Ubuntu.

 Cheers
 


   
it is true, Linux has everything you need if you don´t mind to edit some 
configuration files and spent a day or two to figure out the things you 
want to accomplish OR if somebody already made a simple interface for 
you to use it or pre-configured it.
Ubuntu is made with the ¨no-brainer klik-klak power-user¨ in mind and i 
must say they already came a long way when it comes to the desktop but 
it is still lacking in the server department.

if you want to start contributing you will need to find a small personal 
itch, something that bothers you and you need to see improved,
you were talking about setting up vsftpd as a first troublesome 
experience so that would be a nice start, some script might do it indeed 
but maybe it would be good to have a look at ebox for example that is in 
development to become a part ubuntu (think they are working for Hardy), 
it is something that will strengthen the easy ubuntu experience on the 
server side, so you might want to have a look there, is FTP already a 
standard option in ebox?



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