What do you think about the signal:noise ratio? A survey.

2009-01-23 Thread Andrew Sayers
I have created a survey looking at this list's signal:noise ratio at
http://pileofstuff.org/ubuntu-survey/ - please take a few minutes to
fill it in, so we can better decide how to tackle the issue.

Ubuntu developers tend to complain about the ratio of signal to noise on
the Ubuntu-devel-discuss mailing list - that is, the percentage of posts
that take up their time without helping them to improve Ubuntu. Many
developers have apparently unsubscribed from the list for that reason.
This survey assesses the degree to which that actually occurs, why it
occurs, and what we can do about it.

Thanks to all the people that replied yesterday - the survey should be
more usable and informative as a result of your ideas.

- Andrew

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Re: Doing something about signal:noise complaints

2009-01-23 Thread James Westby
On Thu, 2009-01-22 at 11:19 +, Andrew Sayers wrote:
 Hi all,
 
 Ubuntu developers tend to complain about the ratio of signal to noise on
 this list - that is, the percentage of posts that take up their time
 without helping them to improve Ubuntu.  Many developers have apparently
 unsubscribed from the list for that reason.  Grumbling developers are
 never a good thing for a project, so I'd like to see what can be done
 about it.

I think your premise is slightly flawed. You say tend to complain,
whereas I have a different impression. I have heard a few complaints
from a minority of developers.

Yes, not all posts on ubuntu-devel-discuss are that useful. Yes,
having good interaction between users and developers is important.
However, I feel that this problem may be being elevated above its
status.

 Having asked around on IRC, I get the impression that no-one really
 knows enough about the issue to suggest a better solution - for
 example,
 is it that there's too much noise, or not enough signal?  What types
 of
 noise do people consider most objectionable?  What are the leading
 causes of noise?

Or that most people don't really consider there to be enough of a
problem to do something about.

Yes, there are posts that are rude or pointless, but we know perfectly
well how to deal with each of these cases. I don't think we need to 
dwell too much on these issues. They won't really go away without
strict and full moderation.

 I'm open to better suggestions, but it seems to me the best way of
 getting answers to the above questions is with a survey, so I've
 written
 one up.  Hopefully the answers will let us have a more informed debate
 about what to do next.

Thank you however for trying to gather more information about the issue.
That is definitely the way to proceed. I would caution that the feedback
may be skewed somewhat towards the opinions of those that see a problem,
as they are probably more likely to respond to such a survey.

Thanks,

James



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Re: Doing something about signal:noise complaints

2009-01-23 Thread Colin Watson
[Please preserve quoting attributions in your replies; it makes things
awfully confusing when you remove them. I've restored them here.]

On Thu, Jan 22, 2009 at 10:56:03AM -0500, Martin Owens wrote:
 Andrew Sayers wrote:
  Loïc Martin wrote:
  Andrew Sayers wrote:
   I'm [somehow confident] that other people would consider these
   examples of noise.
   
  
  Good point - I've now changed it to ... consider these to be examples
  of noise.  Is that alright?
 
 Somehow confident? your confident, but you don't know why?

Loïc was indicating that the space filled with [somehow confident] is
(in the web survey) a drop-down from which you can select several
different options indicating different degrees of confidence.

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Re: [rfc] Jaunty experience and SSDs...

2009-01-23 Thread Colin Watson
On Fri, Jan 23, 2009 at 12:04:33AM +, Daniel J Blueman wrote:
 In order to maximise user experience thus performance, we need to
 ensure the disk partitions created on SSDs/USB flash drives/RAID
 arrays are 4KB (perhaps up to 128KB) aligned. There are considerable
 benefits with the flash/RAID controller opening half as many
 pages/stripes on small reads. This pays better with slower SSDs in eg
 netbooks.
 
 Patches have entered the upstream kernel to detect when drives are
 solid-state [1], though the dust hasn't settled on the interface.
 
 How acceptable would getting the userspace partitioner changes into
 Jaunty if proven to be stable and robust?

This seems like something that could be added as a libparted constraint
without *too* much pain. If and only if the corresponding kernel changes
go into the Ubuntu kernel (work with kernel-t...@lists.ubuntu.com, I
think), I agree that we should change the partitioner too, and pass the
changes to parted upstream, although I would add that the changes need
to be reasonably simple and elegant as well as stable and robust; I only
like partitioner code that I can understand. :-)

The simplest way to do this appears to be:

  * change libparted/arch/linux.c to detect physical sector size based
on information exposed by the kernel (physical sector size is a
slightly odd term here, but it seems to produce the alignment
results you're asking for)
  * ensure that this actually works properly in parted, noting that this
feature is currently marked as experimental (see the
ped_device_get_constraint function)
  * change parted_server in partman-base to use device constraints,
since it doesn't currently
  * possibly change other libparted clients such as gparted and qtparted
to use device constraints if they don't already (I haven't checked)

Do you know whether the kernel is likely to tell us the desired
alignment? It seems a little strange to infer an alignment simply from
the fact that the disk is non-rotational, and in your post you yourself
don't seem entirely sure of the desired size. I imagine it will vary
from device to device.

Are you willing to do this work? If you'd like to work with me or other
installer developers on IRC, #ubuntu-installer is open.

Thanks,

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Re: a ubuntu-audio mailing list?

2009-01-23 Thread Colin Watson
On Sun, Jan 18, 2009 at 11:28:19AM +0530, shirish wrote:
   I (and many others for sure) have benefited a lot by the
 ubuntu-x mailing list. The list has been instrumental (from a user's
 perspective) to getting know of workarounds, better documentation on
 the wiki (more importantly timely information) as well as perspective
 from the ubuntu-x developers POV and road-ahead from time to time.
 
 It would be great if something of similar nature could be also put up
 for the audio experience so we know who the maintainers are for
 ubuntu-audio and put up our difficulties/issues or workarounds we
 believe to them and know more.

I advise you not to use the build it and they will come approach:
don't start out with a separate mailing list. Instead, build relevant
discussion here or on ubuntu-devel; if it grows to the point where it
crowds out other discussion, it can then be moved to a separate list.

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Re: Doing something about signal:noise complaints

2009-01-23 Thread (``-_-´´) -- BUGabundo
Olá Emmet e a todos.

On Thursday 22 January 2009 16:27:42 Emmet Hikory wrote:
 * Point of contact for Ubuntu users to reach Ubuntu developers
 
 There are lots of reasons that users want to reach developers.
 For many of them, there are more specific fora.  Bugs should be reported
 to the bug tracker (2).  Suggestions for features that would benefit
 from discussion and voting should be posted to brainstorm (3) (although
 a post to this list pointing at the brainstorm entry is not entirely
 bad).  Posts specific to a certain area of Ubuntu may be better
 discussed on more specific mailing lists (see the list (4).  Requests
 for assistance or support most specifically belong on the ubuntu-users@
 list.  I'm likely missing lots of other specific fora, but in summary,
 such a general list as ubuntu-devel-discuss@ is probably best used when
 either it's not clear which  forum may be more appropriate, when it's
 something that isn't specific enough to fit in another forum, or when a
 specific forum for the topic in question doesn't exist.

Well my POV on this is that you may have missed a valid use case:
Discussion of problems on a development branch.
From my experience, ubuntu-users@ is mainly toward to stable releases, and 
usually an user like my self (alpha/beta tester) gets really poor support 
there. At least on this list I expect to get some extra help to either fix 
my/our problem, or be pointed in the right direction, even if that is simply 
the case to go to LP and report it.
Basicly I expect the same treatment as I get on IRC support channels (ubuntu+1 
and ubuntu-bugs).

Is that to much to ask?

-- 
Hi, I'm BUGabundo, and I am Ubuntu (whyubuntu.com)
(``-_-´´)   http://LinuxNoDEI.BUGabundo.net
Linux user #443786GPG key 1024D/A1784EBB
My new micro-blog @ http://BUGabundo.net
ps. My emails tend to sound authority and aggressive. I'm sorry in advance. 
I'll try to be more assertive as time goes by...


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Re: Doing something about signal:noise complaints

2009-01-23 Thread Martin Owens
Hello Colin,

On Fri, 2009-01-23 at 13:40 +, Colin Watson wrote:
 [Please preserve quoting attributions in your replies; it makes things
 awfully confusing when you remove them. I've restored them here.]

How much should be preserved? Knowing that some quotes can get out of
hand, I tend to crop, but tend to include the quote that the test refers
to. 

 
 On Thu, Jan 22, 2009 at 10:56:03AM -0500, Martin Owens wrote:
  ...
  Somehow confident? your confident, but you don't know why?
 
 Loïc was indicating that the space filled with [somehow confident] is
 (in the web survey) a drop-down from which you can select several
 different options indicating different degrees of confidence.

I took the survey, I knew what the context was. But somehow isn't right
in this context and I wanted to say so.

Regards, Martin


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Re: Doing something about signal:noise complaints

2009-01-23 Thread Colin Watson
On Fri, Jan 23, 2009 at 10:16:45AM -0500, Martin Owens wrote:
 Hello Colin,
 
 On Fri, 2009-01-23 at 13:40 +, Colin Watson wrote:
  [Please preserve quoting attributions in your replies; it makes things
  awfully confusing when you remove them. I've restored them here.]
 
 How much should be preserved? Knowing that some quotes can get out of
 hand, I tend to crop, but tend to include the quote that the test refers
 to. 

Note that I said quoting attributions, not quotes.

Of course you should trim quotes appropriately. However, any time you
quote some text, you should leave an indication of who wrote it. (Your
mail client seems to have inserted one here, so I assume it does so in
general.) If you have multiple levels of quoting, preserve the
attributions left by other people.

  On Thu, Jan 22, 2009 at 10:56:03AM -0500, Martin Owens wrote:
   ...
   Somehow confident? your confident, but you don't know why?
  
  Loïc was indicating that the space filled with [somehow confident] is
  (in the web survey) a drop-down from which you can select several
  different options indicating different degrees of confidence.
 
 I took the survey, I knew what the context was. But somehow isn't right
 in this context and I wanted to say so.

OK.

-- 
Colin Watson   [cjwat...@ubuntu.com]

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Re: Doing something about signal:noise complaints

2009-01-23 Thread Emmet Hikory
(``-_-´´) -- BUGabundo wrote:
 On Thursday 22 January 2009 16:27:42 Emmet Hikory wrote:
 * Point of contact for Ubuntu users to reach Ubuntu developers

 There are lots of reasons that users want to reach developers.
 For many of them, there are more specific fora.  Bugs should be reported
 to the bug tracker (2).  Suggestions for features that would benefit
 from discussion and voting should be posted to brainstorm (3) (although
 a post to this list pointing at the brainstorm entry is not entirely
 bad).  Posts specific to a certain area of Ubuntu may be better
 discussed on more specific mailing lists (see the list (4).  Requests
 for assistance or support most specifically belong on the ubuntu-users@
 list.  I'm likely missing lots of other specific fora, but in summary,
 such a general list as ubuntu-devel-discuss@ is probably best used when
 either it's not clear which  forum may be more appropriate, when it's
 something that isn't specific enough to fit in another forum, or when a
 specific forum for the topic in question doesn't exist.
 
 Well my POV on this is that you may have missed a valid use case:
 Discussion of problems on a development branch.
 From my experience, ubuntu-users@ is mainly toward to stable releases, and 
 usually an user like my self (alpha/beta tester) gets really poor support 
 there. At least on this list I expect to get some extra help to either fix 
 my/our problem, or be pointed in the right direction, even if that is simply 
 the case to go to LP and report it.
 Basicly I expect the same treatment as I get on IRC support channels 
 (ubuntu+1 and ubuntu-bugs).

I think Discussion of problems on a development branch falls into
a few categories, as follows:

A) Sharing of experiences with the current development branch
B) Technical questions about new features in the development branch
C) Bugs in the development branch

I believe A and B are in the charter for this list, and I've covered
them at length in the email to which you reply.  I don't think case C
belongs on this list, but rather in the bug tracker.  I also don't think
this list serves as a useful point of escalation for bugs already filed.

My rationale is that those with interest or knowledge in specific
packages often are either subscribed to bugs in those packages, or
review them periodically (this includes both developers and
knowledgeable non-developers).  These people are those with whom one is
most likely to have a useful discussion regarding any given discovered
issue.  This list has a much more general audience, and, depending on
the bug, it may well be that the majority of subscribers do not
experience the bug, are not familiar with the affected component, or
have nothing to add to the discussion.

Further, creating an environment where bugs are escalated to this
mailing list as a means of solution may well result in an increasingly
high number of bug reports coming to the mailing list, as there are a
large number of fairly important bugs that are discovered during any
given development cycle.

Lastly, I believe that those of us who choose to use development
releases for regular work have accepted the when it breaks, you get to
keep both parts guarantee, and so are expected to either be able to
solve the problems ourselves, or usefully interact with the bug tracker
to ensure that there is sufficient information that they can be solved
by others.

-- 
Emmet HIKORY


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