Re: Upgrading Hardy Heron 8.04 Beta to Linux kernel .16 breaks it; it won't boot.

2008-04-21 Thread (``-_-´´) -- Fernando
Olá Jim.

On Wednesday 16 April 2008 13:53:28 Jim and Judi Harris wrote:
 Please also send a URL describing how to change your grub boot options to
 remove the splash so you can see the errors etc. better, as I see no such
 help anywhere, including in the GRUB Manual at
snip
  
   Sincerely,
   Jim Harris

when you see the boot splash press ctrl+alt+F1.
Easiest way do that on a temporary base.

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ps. My emails tend to sound authority and aggressive. I'm sorry in advance. 
I'll try to be more assertive as time goes by...


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Re: Upgrading Hardy Heron 8.04 Beta to Linux kernel .16 breaks it; it won't boot.

2008-04-16 Thread Todd Deshane
On Wed, Apr 16, 2008 at 8:53 AM, Jim and Judi Harris [EMAIL PROTECTED]
wrote:


 Thanks to Todd and Henrik. No, Henrik, I don't have a TV card; there is
 nothing but a GeForce 2 video card added to the mobo.

 Todd, how can I run any of what you say if it won't boot? Do I do all that
 work on the older version? What about the startup/boot log that I presume is
 generated during the .16 boot?

 Please also send a URL describing how to change your grub boot options to
 remove the splash so you can see the errors etc. better, as I see no such
 help anywhere, including in the GRUB Manual at

 http://www.gnu.org/software/grub/manual/grub.html


These should help:
http://www.foogazi.com/2007/10/27/remove-the-ubuntu-splash-screen/





 which I am starting to read ( 52 pages ! ) but guess what: A search of the
 complete text (HTML) for splash finds none, so I have come to a dead end
 trying to do what you say. Oh well, at least there is a Manual, and I guess
 I can send the GRUB team a request to fix the Manual to include how to
 remove the splash and any other explanation of controlling the splash,
 including how to prevent GRUB-update from undoing the changes a user (root?)
 makes (see refs below),

 and then, once I know what I want/need to change, should I use QGRUBEditor
 as in


 http://www.freesoftwaremagazine.com/columns/how_to_edit_your_grub_settings_with_qgrubeditor

 or just nano or gEdit, or something else?

 Do you see why a person like me who wants to help improve Linux and defeat
 the Evil Empire gets discouraged, because it's too d__ed difficult to learn
 how to run tools and report problems (even to find out which forum/list to
 post to)? If indeed Requests and posts to this list should be more mature
 in nature and something that developers would or could act more directly
 on, then why is such guidance not on the page introducing the Ubuntu Lists
 at

 https://lists.ubuntu.com/

 which I did read carefully before deciding this list is the only one I
 could use, as I saw

 ubuntu-users http://lists.ubuntu.com/mailman/listinfo/ubuntu-users -
 Ubuntu user technical support, not for general discussions

 and my Ubuntu is the free version so I am not under a user technical
 support agreement?

 Further, don't you agree there should be at least one list where users are
 encouraged to submit problem reports? I see no such recommendation.



Well in ideal world yes there would be one place. The current state of the
world is that the developers are mostly volunteers and busy solving problems
that are more mature. They do their best to solve the most critical issues
first. I know that we all think that they should stop what they are doing
and solve our problem, but that would lead to chaos. Who has the most
important problem?

The process to get the most attention is to follow the proper procedures.
Obviously there are lots of users now of Ubuntu products, all with different
skills sets and backgrounds. So, it is difficult to know how much detail to
give to a particular request. The most research the user can do the better.
The different lists are setup so that people can expect help from those
lists as appropriate. A lot of users come to this list and ask inappropriate
questions (me included). People still try to do their best to answer them.

 I hope to not discourage you from asking questions and I appreciate your
research ahead of time to figure out what you should do.

I hope that the above instructions help you to find your problem in more
detail, search for existing bugs, and then report yours if it is not
reported already.

Best of luck,
Todd





 See also (others have splash-related problems):

 http://ubuntuforums.org/showthread.php?t=503913


 and some have analyzed it some, and have some more info:

 http://osdir.com/ml/boot-loaders.grub.bugs/2005-07/msg00027.html

 If you wish to address any of the above points of course I encourage that,
 but either way, I will take all this to the users list as you recommend.

 Thanks again for any help.

 Jim

 On Tue, Apr 15, 2008 at 1:25 PM, Todd Deshane [EMAIL PROTECTED] wrote:

  Hi Jim,
 
  This is something that I would recommend report a bug on at:
 
  https://launchpad.net/ubuntu
 
  From your description it sounds like it is a kernel problem, so look for
  the appropriate linux package. Make sure you have the latest available and
  then you should provide some more information in the reports.
 
  For some good ideas see: https://wiki.ubuntu.com/DebuggingProcedures and
  in particular: https://wiki.ubuntu.com/KernelTeamBugPolicies
 
  Things to make sure you include are the output of dmesg, lspci, and the
  like.
 
  You should also change your grub boot options to remove the splash so
  you can see the errors etc. better.
 
  This type of problem is generally better for the users list or forums.
  Requests and posts to this list should be more mature in nature and
  something that developers would or could act more directly on.
 
  Follow up 

Re: Upgrading Hardy Heron 8.04 Beta to Linux kernel .16 breaks it; it won't boot.

2008-04-16 Thread Markus Hitter

Am 16.04.2008 um 14:53 schrieb Jim and Judi Harris:

 ubuntu-users http://lists.ubuntu.com/mailman/listinfo/ubuntu-users -
 Ubuntu user technical support, not for general discussions

 and my Ubuntu is the free version so I am not under a user technical
 support agreement?

Your Ubuntu is free as well as the technical support through mailing  
lists. If you want to give something back, continue reading these  
lists and answer some of the postings your self.

 Further, don't you agree there should be at least one list where  
 users are
 encouraged to submit problem reports?

If you have a reproduceable misbehaviour, one of the first steps  
should be to file a bug. Improvement requests go there as well.  
Mailing lists are more for discussion, less for documentation (of the  
bug).

 I see no such recommendation.

Remember, Ubuntu is a project driven by thousands of people. While  
some of these people do nothing but to fill in descriptions, help and  
other texts, there are even more snippets missing. If you found such  
a spot of void, write down what belongs there and hand it over to the  
documentation team in form of a bug report.


That said, I think Ubuntu is now adult enough to move the emphasis  
slightly more towards stability. A single showstopper distracts more  
people than a dozen new features.


 See also (others have splash-related problems):

Great you found them. Add such links to your bug report, they will  
save developers to search them their selfs.


Markus

- - - - - - - - - - - - - - - - - - -
Dipl. Ing. Markus Hitter
http://www.jump-ing.de/





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Upgrading Hardy Heron 8.04 Beta to Linux kernel .16 breaks it; it won't boot.

2008-04-15 Thread Jim and Judi Harris
Hi. This is my first post to this kind of list. I'm not a Linux newbie but
close to it. I've been using Ubuntu for the last few years (and tried a few
other versions before that), but mostly as a Typical Windows User, where I
focus mostly on using the applications, not the OS. Anyway, perhaps because
of that orientation, I have chosen Ubuntu and love it, and have switched all
my learning efforts to applications that Ubuntu supports, e.g. Mythbuntu,
StreamRipper, DVD authoring, OpenOffice (tho I'm getting real disappointed
in Writer compared to M$ Word), lots more.

So here's my problem report: I burned a verified ISO of Hardy Beta a couple
weeks ago, and it installed flawlessly (after CD Check OK) on a new hard
drive in a 5-year-old box I own, and I was using it a little with no
problems on and off for a couple weeks, then last weekend it told me it had
a bunch of updates (about 150 MB or 150 packages; I'm not sure) and that
went flawlwssly too, and I did some more stuff and shut down normally. Now,
when I power on, it appears to boot OK up to where the little orange thingie
stops shuttling back and forth, and becomes a normal progress bar, then it
goes about 3 jumps till it's about 15% done and then just sits there
forever. So I power off and on, then choose the previous version from the
GRUB menu (I think it's kernel .12 to boot OK, rather than the .16 that
fails). I will be happy to send some startup logs or sys info or whatever
would help, but I don't know how to get them. I can run Terminal and browse
the Filesystem and Locate and install new tools via the Package Manager. So
if you want me to run some command-line utility, maybe with sudo, please
tell me exactly what to type and I will pipe the output to a file and send
it to you or whatever will help.

In general, I would like to learn what troubleshooting/diagnostic tools I
should use in a situation like this, so if you want to send me some URLs to
those I will learn some more.

Sincerely,

Jim Harris

-- 
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something useful, never say, or even think,
I will just do this quickly.
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Re: Upgrading Hardy Heron 8.04 Beta to Linux kernel .16 breaks it; it won't boot.

2008-04-15 Thread Todd Deshane
Hi Jim,

This is something that I would recommend report a bug on at:

https://launchpad.net/ubuntu

From your description it sounds like it is a kernel problem, so look for the
appropriate linux package. Make sure you have the latest available and then
you should provide some more information in the reports.

For some good ideas see: https://wiki.ubuntu.com/DebuggingProcedures and in
particular: https://wiki.ubuntu.com/KernelTeamBugPolicies

Things to make sure you include are the output of dmesg, lspci, and the
like.

You should also change your grub boot options to remove the splash so you
can see the errors etc. better.

This type of problem is generally better for the users list or forums.
Requests and posts to this list should be more mature in nature and
something that developers would or could act more directly on.

Follow up questions would be better addressed by those lists as well (until
the point at which it is a confirmed bug and there is a clear fix and
something that should get developers attention, use your discretion on that
one)

Best Regards,
Todd

On Tue, Apr 15, 2008 at 2:01 PM, Jim and Judi Harris [EMAIL PROTECTED]
wrote:


 Hi. This is my first post to this kind of list. I'm not a Linux newbie but
 close to it. I've been using Ubuntu for the last few years (and tried a few
 other versions before that), but mostly as a Typical Windows User, where I
 focus mostly on using the applications, not the OS. Anyway, perhaps because
 of that orientation, I have chosen Ubuntu and love it, and have switched all
 my learning efforts to applications that Ubuntu supports, e.g. Mythbuntu,
 StreamRipper, DVD authoring, OpenOffice (tho I'm getting real disappointed
 in Writer compared to M$ Word), lots more.

 So here's my problem report: I burned a verified ISO of Hardy Beta a
 couple weeks ago, and it installed flawlessly (after CD Check OK) on a new
 hard drive in a 5-year-old box I own, and I was using it a little with no
 problems on and off for a couple weeks, then last weekend it told me it had
 a bunch of updates (about 150 MB or 150 packages; I'm not sure) and that
 went flawlwssly too, and I did some more stuff and shut down normally. Now,
 when I power on, it appears to boot OK up to where the little orange thingie
 stops shuttling back and forth, and becomes a normal progress bar, then it
 goes about 3 jumps till it's about 15% done and then just sits there
 forever. So I power off and on, then choose the previous version from the
 GRUB menu (I think it's kernel .12 to boot OK, rather than the .16 that
 fails). I will be happy to send some startup logs or sys info or whatever
 would help, but I don't know how to get them. I can run Terminal and browse
 the Filesystem and Locate and install new tools via the Package Manager. So
 if you want me to run some command-line utility, maybe with sudo, please
 tell me exactly what to type and I will pipe the output to a file and send
 it to you or whatever will help.

 In general, I would like to learn what troubleshooting/diagnostic tools I
 should use in a situation like this, so if you want to send me some URLs to
 those I will learn some more.

 Sincerely,

 Jim Harris

 --
 When sitting down in front of a computer to do
 something useful, never say, or even think,
 I will just do this quickly.
 --
 Ubuntu-devel-discuss mailing list
 Ubuntu-devel-discuss@lists.ubuntu.com
 Modify settings or unsubscribe at:
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Re: Upgrading Hardy Heron 8.04 Beta to Linux kernel .16 breaks it; it won't boot.

2008-04-15 Thread Juan C. Villa
Hey Jim,

I believe that the error you are experiencing is a side effect of a fix that 
was comitted to workaround an issue the ALSA modules had. This fix was reverted 
soon thereafter. Have you attempted to boot under linux -12 kernel?

try:
 sudo apt-get update
 sudo apt-get upgrade

If that does not work for you then you might want to file a bug at 
http://launchpad.net

Regards,
-
Juan C. Villa
Electrical Engineering and Computer Science
Georgia Institute of Technology
[EMAIL PROTECTED]
(404)441-9653
  _  

From: Jim and Judi Harris [mailto:[EMAIL PROTECTED]
To: ubuntu-devel-discuss@lists.ubuntu.com
Sent: Tue, 15 Apr 2008 12:01:20 -0600
Subject: Upgrading Hardy Heron 8.04 Beta to Linux kernel .16 breaks it; it 
won't boot.


Hi. This is my first post to this kind of list. I'm not a Linux newbie but 
close to it. I've been using Ubuntu for the last few years (and tried a few 
other versions before that), but mostly as a Typical Windows User, where I 
focus mostly on using the applications, not the OS. Anyway, perhaps because of 
that orientation, I have chosen Ubuntu and love it, and have switched all my 
learning efforts to applications that Ubuntu supports, e.g. Mythbuntu, 
StreamRipper, DVD authoring, OpenOffice (tho I'm getting real disappointed in 
Writer compared to M$ Word), lots more.
  
So here's my problem report: I burned a verified ISO of Hardy Beta a couple 
weeks ago, and it installed flawlessly (after CD Check OK) on a new hard drive 
in a 5-year-old box I own, and I was using it a little with no problems on and 
off for a couple weeks, then last weekend it told me it had a bunch of updates 
(about 150 MB or 150 packages; I'm not sure) and that went flawlwssly too, and 
I did some more stuff and shut down normally. Now, when I power on, it appears 
to boot OK up to where the little orange thingie stops shuttling back and 
forth, and becomes a normal progress bar, then it goes about 3 jumps till 
it's about 15% done and then just sits there forever. So I power off and on, 
then choose the previous version from the GRUB menu (I think it's kernel .12 to 
boot OK, rather than the .16 that fails). I will be happy to send some startup 
logs or sys info or whatever would help, but I don't know how to get them. I 
can run Terminal and browse the Filesystem and Locate and install new tools via 
the Package Manager. So if you want me to run some command-line utility, maybe 
with sudo, please tell me exactly what to type and I will pipe the output to a 
file and send it to you or whatever will help.
  
In general, I would like to learn what troubleshooting/diagnostic tools I 
should use in a situation like this, so if you want to send me some URLs to 
those I will learn some more.

Sincerely,

Jim Harris
  
-- 
When sitting down in front of a computer to do
something useful, never say, or even think,
I will just do this quickly.-- 
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