[Bug 1295382] Re: Dell Latitude E7240 does not resume from suspend

2014-03-22 Thread Rob Day
I did some more digging and realised that this was due to a
misconfigured BIOS - I'd been too aggressive in disabling hardware to
save power. Once I restored it to the default setting, suspend/resume
works fine - from the pm_trace logs I suspect the issue was that I'd
disabled the serial port.

I'm happy for this bug to be closed, or changed to a lower priority.
I'll rename it to reflect the actual bug.

** Summary changed:

- Dell Latitude E7240 does not resume from suspend
+ Dell Latitude E7240 does not resume from suspend with non-default BIOS 
settings (when serial port is disabled?)

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Title:
  Dell Latitude E7240 does not resume from suspend with non-default BIOS
  settings (when serial port is disabled?)

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[Bug 1295382] [NEW] Dell Latitude E7240 does not resume from suspend

2014-03-20 Thread Rob Day
Public bug reported:

Seen with 14.04 beta 1 (Trusty).

When I suspend my Dell Latitude E7240 laptop (either by closing the lid,
running pm-suspend or selecting Sleep from the KDE menu) it suspends
successfully and the power LED flashes. When I try and resume it (either
by opening the laptop or by pressing the power button), it starts to
resume (the power button stops flashing and is fully lit up) but nothing
appears on the screen and my wifi indicator starts flashing (on for ~4
seconds, off for ~4 seconds) until I power off the machine by holding
the power button down.

I've reproduced this with linux-image-3.14.0-031400rc7-generic (the
latest non-nightly kernel mainline), as recommended by
https://wiki.ubuntu.com/DebuggingKernelSuspend. I've also booted into
the 12.04 Kubuntu install CD and suspended that, which experiences the
same problem.

I'm using the latest BIOS (A08). I'm reasonably confident this isn't a
problem with my wifi card - I experience the same symptoms when it is
disabled in the BIOS or switched off by the hardware switch.

I've followed the pm_trace instructions at
https://wiki.ubuntu.com/DebuggingKernelSuspend and attached it. That
does include the lines:

[1.458151]   Magic number: 6:635:599
[1.458165] serial8250 serial8250: hash matches

However, lsmod doesn't show a serial8250 module loaded.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-generic 3.13.0.12.16
ProcVersionSignature: Ubuntu 3.13.0-12.32-generic 3.13.4
Uname: Linux 3.13.0-12-generic x86_64
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC1:  rkd1765 F pulseaudio
  rkd2010 F pulseaudio
 /dev/snd/controlC0:  rkd1765 F pulseaudio
  rkd2010 F pulseaudio
CurrentDesktop: KDE
Date: Thu Mar 20 21:23:36 2014
HibernationDevice: RESUME=UUID=2e1c8ed9-ac52-4045-a6b2-affdbd3a0594
InstallationDate: Installed on 2014-03-20 (0 days ago)
InstallationMedia: Kubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140227)
MachineType: Dell Inc. Latitude E7240
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-12-generic 
root=UUID=de5a2758-01bf-4e83-86f3-6eca4f55fdb2 ro rootflags=subvol=@ quiet 
splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-12-generic N/A
 linux-backports-modules-3.13.0-12-generic  N/A
 linux-firmware 1.126
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0R8R7K
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd02/18/2014:svnDellInc.:pnLatitudeE7240:pvr01:rvnDellInc.:rn0R8R7K:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7240
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug third-party-packages trusty

** Attachment added: pm_trace dmesg file recommended by 
https://wiki.ubuntu.com/DebuggingKernelSuspend;
   https://bugs.launchpad.net/bugs/1295382/+attachment/4034679/+files/dmesg2.txt

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Title:
  Dell Latitude E7240 does not resume from suspend

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[Bug 1295382] Re: Dell Latitude E7240 does not resume from suspend

2014-03-20 Thread Rob Day
No, I've never had this working.

I'm happy to report it upstream - I'll do so in the next few days.

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Title:
  Dell Latitude E7240 does not resume from suspend

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