Open Source, Linux and the importance of marketing and public perception
by Rudd-O — published on September 20th, 2006
http://rudd-o.com/archives/2006/09/20/open-source-linux-and-the-importance-of-marketing-and-public-perception/
This is a pro Open Source item, and is worth a look.
snipped extract:
'A fairly sizable part of our work was identifying Linux and Open
Source weaknesses, and finding out how they fared in practice. Mind
you, we fare pretty poorly, guys. We’re all tech, and no heart.
Do you know what my thesis’ first and foremost conclusion is? Linux
and Open Source lack marketing. Ergo, we lack brand recognition. Ergo,
we lack public trust. Ergo, misconceptions abound.
One of our interviewees said (in connection with Ubuntu) during a
focus group: Oh, I see what they’re doing, they’re offering the
software for free, so they can later change their policy and start
charging us for updates. I’d rather pay a set amount of money upfront
than having “them” change the game rules on me later on.. Being that
we were conducting a focus group, the methodology forbid me from
evangelizing on the true philosophy underlying Ubuntu (or Open
Source). But I felt this nearly uncontrollable fit of anger when I
heard that comment.
Almost all of our interviewees found Ubuntu Linux easy to use (no
surprises there). Most of them were truly astonished as to how much
punch Ubuntu packs in a single CD. A large portion of the interviewees
were actually willing to try it, especially if the BSA threatened to
crack their businesses down (that they were using pirated software is,
of course, not a surprise as well). Just a single person, who seemed
to hate computers, did not find anything to like about Ubuntu (and
this person fits the reproductive learning profile — she memorized
procedures instead of learning concepts about computer usage).'
[end of snipped extract]
--
alan c
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