Please think before you send bugs to Debian

2008-02-06 Thread Scott Kitterman
Recently I was informed by a DD that I often work with about an odd bug that 
one of my fellow MOTUs had filed.  Apparently this person had thought it 
would be good to suggest the Debian Maintainer incorporate the Ubuntu 
specific changes in his package.

While this is generally good, in this case the change was to remove the 
iceweasel symlinks from the package.  

This would, of course, have made the package quite broken in Debian.  

Please think before you send bugs to Debian.  It's great for inter-distro 
relations when we can send them good fixes that make life easier for Debian.  
Stuff like this doesn't help and all and reinforces negative stereotypes that 
are all to common in Debian.

Scott K

P.S. Imagine how much fun we're going to have with this kind of thing once 
Launchpad implements one click bug forwarding to Debian.

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Re: Please think before you send bugs to Debian

2008-02-06 Thread John Dong
On Wed, Feb 06, 2008 at 10:34:39PM -0500, Scott Kitterman wrote:
> Please think before you send bugs to Debian.  It's great for inter-distro 
> relations when we can send them good fixes that make life easier for Debian.  
> Stuff like this doesn't help and all and reinforces negative stereotypes that 
> are all to common in Debian.

This is a great reminder, and I think one that should go out to a broader medium
that reaches more potential contributors.
> 
> 
> P.S. Imagine how much fun we're going to have with this kind of thing once 
> Launchpad implements one click bug forwarding to Debian.
> 
I hope that's a button that is restricted to MOTU or some other prequalified
group, not clickable by any random person?

I know that, for example, Backports nominations can be done by anyone and I go
through plenty of badly marked Backports bug reports :)


John


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Re: Please think before you send bugs to Debian

2008-02-06 Thread Daniel Holbach
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Hello Scott,

Scott Kitterman schrieb:
> Recently I was informed by a DD that I often work with about an odd bug that 
> one of my fellow MOTUs had filed.  Apparently this person had thought it 
> would be good to suggest the Debian Maintainer incorporate the Ubuntu 
> specific changes in his package.
> 
> While this is generally good, in this case the change was to remove the 
> iceweasel symlinks from the package.  
> 
> This would, of course, have made the package quite broken in Debian.  
> 
> Please think before you send bugs to Debian.  It's great for inter-distro 
> relations when we can send them good fixes that make life easier for Debian.  
> Stuff like this doesn't help and all and reinforces negative stereotypes that 
> are all to common in Debian.

Thanks for this reminder. Maybe we can codify that somewhere in the
wiki. Also the use of submittodebian (ubuntu-dev-tools package) should
be encouraged.


> P.S. Imagine how much fun we're going to have with this kind of thing once 
> Launchpad implements one click bug forwarding to Debian.

If you want your specific concerns about future feature implementation
to be answered or addressed, why don't you choose a forum where
Launchpad developers can answer the question?

All open systems have the problem that they could be tampered with. As
somebody who did a lot of Desktop bug triage, I know that a lot of
people will see simple-bug-forwarding as beneficial.

A few things TTBOMK:
 - the upstream bug tracker people will need to opt in
 - the use of the "forward now" button will not be accessible in the UI
to everybody by default

Have a nice day,
 Daniel
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Re: Please think before you send bugs to Debian

2008-02-06 Thread Scott Kitterman
On Thu, 07 Feb 2008 08:10:20 +0100 Daniel Holbach 
<[EMAIL PROTECTED]> wrote:
>-BEGIN PGP SIGNED MESSAGE-
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>
>Hello Scott,
>
>Scott Kitterman schrieb:
>> Recently I was informed by a DD that I often work with about an odd bug 
that 
>> one of my fellow MOTUs had filed.  Apparently this person had thought it 
>> would be good to suggest the Debian Maintainer incorporate the Ubuntu 
>> specific changes in his package.
>> 
>> While this is generally good, in this case the change was to remove the 
>> iceweasel symlinks from the package.  
>> 
>> This would, of course, have made the package quite broken in Debian.  
>> 
>> Please think before you send bugs to Debian.  It's great for 
inter-distro 
>> relations when we can send them good fixes that make life easier for 
Debian.  
>> Stuff like this doesn't help and all and reinforces negative stereotypes 
that 
>> are all to common in Debian.
>
>Thanks for this reminder. Maybe we can codify that somewhere in the
>wiki. Also the use of submittodebian (ubuntu-dev-tools package) should
>be encouraged.
>
Go for it.  Since the reorganization, I can never tell where things should 
go.

>> P.S. Imagine how much fun we're going to have with this kind of thing 
once 
>> Launchpad implements one click bug forwarding to Debian.
>
>If you want your specific concerns about future feature implementation
>to be answered or addressed, why don't you choose a forum where
>Launchpad developers can answer the question?

Already had the conversation.  I didn't get very far with it.  No point in 
repeating the frustration again.

>All open systems have the problem that they could be tampered with. As
>somebody who did a lot of Desktop bug triage, I know that a lot of
>people will see simple-bug-forwarding as beneficial.

I'm guessing most of these people will be the senders of the bugs.  Not the 
recipients.  I know how I've felt about getting nonsense bugs from Baltix.

>A few things TTBOMK:
> - the upstream bug tracker people will need to opt in
> - the use of the "forward now" button will not be accessible in the UI
>to everybody by default
>
Those are good to hear.  That's not how it looked last I heard (it's been a 
while).

Scott K

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Re: Please think before you send bugs to Debian

2008-02-06 Thread Sarah Hobbs
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Daniel Holbach wrote:
> Scott Kitterman schrieb:
>> Please think before you send bugs to Debian.  It's great for inter-distro 
>> relations when we can send them good fixes that make life easier for Debian. 
>>  
>> Stuff like this doesn't help and all and reinforces negative stereotypes 
>> that 
>> are all to common in Debian.
> 
> Thanks for this reminder. Maybe we can codify that somewhere in the
> wiki. Also the use of submittodebian (ubuntu-dev-tools package) should
> be encouraged.

This worries me.  We apparently have various people who don't think
before sending changes, yet have direct upload access to most of the
archive.  Is having a note in the wiki really going to suffice?

It appears to me that people who don't use thought in sending changes
(and I'm aware that this is not occuring all the time - at least, I hope
not!) won't have the thought to check the wiki for sane things to do either.

Hobbsee
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Re: Please think before you send bugs to Debian

2008-02-06 Thread Daniel Holbach
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Scott Kitterman schrieb:
> Go for it.  Since the reorganization, I can never tell where things should 
> go.

Where would you have put it before?

What about doing a title search for Debian?
https://wiki.ubuntu.com/Bugs/ReportingToDebian seems to stand out to me
as a good place.


> Already had the conversation.  I didn't get very far with it.  No point in 
> repeating the frustration again.

About the forwarding of bugs?


> I'm guessing most of these people will be the senders of the bugs.  Not the 
> recipients.  I know how I've felt about getting nonsense bugs from Baltix.

If you mean that the person reporting the bug is the person that
forwards it upstream, I don't know. We have a lot of bugs that are filed
by users and are forward by somebody who either triaged the issue or who
fixed the bug.

The Debian case might be different but in the case of GNOME more than
95% of the bugs were not forwarded by the bug reporter. (Especially
since the majority of bugs the MOTU team deals with are bugs that have
patches.)

Have a nice day,
 Daniel
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Re: Please think before you send bugs to Debian

2008-02-06 Thread Daniel Holbach
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Sarah Hobbs schrieb:
> This worries me.  We apparently have various people who don't think
> before sending changes, yet have direct upload access to most of the
> archive.  Is having a note in the wiki really going to suffice?

Everybody has done a mistake in the past - including you. I really don't
like that you assume that people did not employ thought.

Mistakes are easy to make in a world where lots of problems are dealt
with and lots of conversations go on at the same time. It's our task as
a team to let each other know when things go wrong. The open culture and
trust is our core value.

The challenge is to keep these kinds of incidents low. I'm not inclined
to believe that the percentage of 'broken' forwarded patches is worrying
right now and further not worried that our MOTU members do a bad job.


> It appears to me that people who don't use thought in sending changes
> (and I'm aware that this is not occuring all the time - at least, I hope
> not!) won't have the thought to check the wiki for sane things to do either.

My proposal was to document the use of tools like submittodebian, which
some people might not know about yet.

Have a nice day,
 Daniel
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Re: Please think before you send bugs to Debian

2008-02-07 Thread Daniel Holbach
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Scott Kitterman schrieb:
> While this is generally good, in this case the change was to remove the 
> iceweasel symlinks from the package.  

I just thought that it might make sense to add this kind of side-cases
to https://wiki.ubuntu.com/UbuntuPackagingChanges and reference it in
places like https://wiki.ubuntu.com/Bugs/ReportingToDebian

I'll look into that.

Have a nice day,
 Daniel
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Re: Please think before you send bugs to Debian

2008-02-07 Thread Sarah Hobbs
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Daniel Holbach wrote:
> Sarah Hobbs schrieb:
>> This worries me.  We apparently have various people who don't think
>> before sending changes, yet have direct upload access to most of the
>> archive.  Is having a note in the wiki really going to suffice?
> 
> Everybody has done a mistake in the past - including you. I really don't
> like that you assume that people did not employ thought.

Come now.  I was merely raising the question as to whether a note in the
wiki (which a lot of people (especially established MOTU's) don't read,
as it's still being rearranged, is the most useful way of conveying this
information.

That being said, the reason why I didn't suggest something else was that
I hadn't come up with a better way of conveying the information to
everyone.  Clearly, not eloquently enough.   I wasn't suggesting
throwing people out, etc - if I *was* suggesting such a thing, then I
would have come out and said that.

Take it, or leave it, as you wish - but please don't jump down my throat
for something that I did not say.  That is not fair.

Hobbsee
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Re: Please think before you send bugs to Debian

2008-02-07 Thread Daniel Holbach
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Hello Sarah,

I did not mean to tell you off, but express my confidence in all the
members of the MOTU team.

Sarah Hobbs schrieb:
> Come now.  I was merely raising the question as to whether a note in the
> wiki (which a lot of people (especially established MOTU's) don't read,
> as it's still being rearranged, is the most useful way of conveying this
> information.
> 
> That being said, the reason why I didn't suggest something else was that
> I hadn't come up with a better way of conveying the information to
> everyone.  Clearly, not eloquently enough.   I wasn't suggesting
> throwing people out, etc - if I *was* suggesting such a thing, then I
> would have come out and said that.
> 
> Take it, or leave it, as you wish - but please don't jump down my throat
> for something that I did not say.  That is not fair.

"We apparently have various people who don't think before sending
changes" is the sentence that irked me. For my taste it draws a much too
negative picture of the team.

I agree that this is an important issue and that we should try to come
up with solutions to fix it.

Here's what I just did:
 - asked Alexander Sack to add the list of ice* packages to
UbuntuPackagingChanges and add some explanation to it
 - referenced UbuntuPackagingChanges from more wiki pages
(UbuntuDevelopment/Merging, UbuntuDevelopment/KnowledgeBase, ,
Bugs/ReportingToDebian)
 - wrote an small note on how to use submittodebian on
Bugs/ReportingToDebian
 - I'll also write James Westby to ask if he plans to add some words
about this to his "Working with Debian" session

What else could we improve?

Have a nice day,
 Daniel
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Re: Please think before you send bugs to Debian

2008-02-07 Thread Daniel Holbach
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Scott Kitterman schrieb:
> The forward from the old MOTU/SRU page to the new one needs updating.  It 
> forwards to a #universe anchor that no longer exists.  I know.  It's a wiki, 

Fixed it. It's
#REDIRECT PageTitle
now.

Before it was the rather horrible
#REFRESH 2 https://wiki.ubuntu.com/PageTitle#SomeAnchor
which is not as easy to edit, but the only way I know to to redirect to
an anchor of another page.

Have a nice day,
 Daniel
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Re: Please think before you send bugs to Debian

2008-02-07 Thread Scott Kitterman
On Thursday 07 February 2008 02:37, Daniel Holbach wrote:
> Scott Kitterman schrieb:
> > Go for it.  Since the reorganization, I can never tell where things
> > should go.
>
> Where would you have put it before?
>
> What about doing a title search for Debian?
> https://wiki.ubuntu.com/Bugs/ReportingToDebian seems to stand out to me
> as a good place.
>

Agreed.  In that case I think it would have been easy enough to understand.  
In general, I'm sufficiently lost about the new structure that I'm not at all 
confident about adding things.  I still end up getting to most wiki pages I 
need by hitting the forwards from the old pages.

Which reminds me ...

The forward from the old MOTU/SRU page to the new one needs updating.  It 
forwards to a #universe anchor that no longer exists.  I know.  It's a wiki, 
but I've no idea about how one changes that.

I'll get it sorted out eventually (probably after I get a new computer so the 
old URL's aren't in my browser history any more).

Scott K

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