Re: [Ubuntu-phone] Battery issue ongoing

[Marcin Xc]

It happened to me only once. Now i use my phone with two sim cards and no gsm 
Internet connection (only wifi). I'm more than happy with my phone. I need to 
charge the battery of my bq only twice a week. Sometimes every 4 days by normal 
use with every day alarm clock. The system itself is extremely efficient. It 
must be some app that kills the batt.

 
 
  Am Di., 5. Juli 2016 um 11:51 hat Alexander Kinne 
Folgendes geschrieben:   On Tuesday, 5 July 2016 09:45:43 CEST, Konrad Hofer 
 
wrote:
> Hi,
> 
> in the last week my bq E4.5 was several times suddenly without
> power. Very annoying when you use your smart-phone as an alarm clock!
> 
> I followed the advice to switch off the phone and charge it over night.
> It seems the battery is drained in a couple of hours, like last
> night, see attached
> screenshot!
> 
> My bq E4.5 is now 1 year and 3 months old.
> 
> What should I do? Is the battery EOL?
> Anyone from bq reading this?
> 
> Thanks very much!
> 
> cheers, konrad
>

Hello Konrad.

I have found my battery to be empty in the morning when certain apps where 
used last on my BQ Aquaris 5

In my case U-Torch and Podbird. Just swipe close or plug phone when falling 
asleep to a podcast. 

Not sure if this is a general issue in terms of reported bugs though. 

Alexander 


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Re: [Ubuntu-phone] Battery issue

[Selene Scriven]

* Matthias Apitz  wrote:
> Mi wife too. I think at BQ they should open some devices and 
> put meters to measure at the wires the exact mhA which go in 
> and out to compare with what the firmware says and the software 
> shows
> 
> Hey, we're engineers, aren't we? :-)

It's funny you mention that.  I've taken a couple apart so I can 
measure directly at the wires, and recently just added USB to 
that too.  :)

So far it's being used to make sure power use doesn't increase 
over time, but it can now measure charge behavior too.


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Re: [Ubuntu-phone] Battery issue ongoing

[Alexander Kinne]

On Tuesday, 5 July 2016 09:45:43 CEST, Konrad Hofer  
wrote:

Hi,

in the last week my bq E4.5 was several times suddenly without
power. Very annoying when you use your smart-phone as an alarm clock!

I followed the advice to switch off the phone and charge it over night.
It seems the battery is drained in a couple of hours, like last
night, see attached
screenshot!

My bq E4.5 is now 1 year and 3 months old.

What should I do? Is the battery EOL?
Anyone from bq reading this?

Thanks very much!

cheers, konrad



Hello Konrad.

I have found my battery to be empty in the morning when certain apps where 
used last on my BQ Aquaris 5


In my case U-Torch and Podbird. Just swipe close or plug phone when falling 
asleep to a podcast. 

Not sure if this is a general issue in terms of reported bugs though. 

Alexander 



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[Ubuntu-phone] Battery issue ongoing

[Konrad Hofer]

Hi,

in the last week my bq E4.5 was several times suddenly without
power. Very annoying when you use your smart-phone as an alarm clock!

I followed the advice to switch off the phone and charge it over night.
It seems the battery is drained in a couple of hours, like last
night, see attached
screenshot!

My bq E4.5 is now 1 year and 3 months old.

What should I do? Is the battery EOL?
Anyone from bq reading this?

Thanks very much!

cheers, konrad
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Re: [Ubuntu-phone] Battery issue

[Vic G]

Hi all!

This bug has been present in UT for a long time, not all devices 
reproduce the same behaviour but is a well known issue. For the time 
being, charging your UP while it is powered off and make full charges 
without using it is the best way to improve the user experience 
regarding the battery life.


What feels more annoying is the fact of finding your phone powered off 
when it had enough battery last time you checked it. The battery 
statistics and indicator trick us sometimes, letting us think it will 
work for many more hours. This battery bug was also present on 
Krillin/Vegeta Android firmware and was solved with continious firmware 
updates(not a single patch).


Since Krillin/Vegeta have no hardware for battery measure, the goal is 
to correctly read the battery level from kernel, what seems to be the 
root cause of this bug, you'll find more info and updates about it here:


https://bugs.launchpad.net/canonical-devices-system-image/+bug/1471913

We all hope and trust that this bug will be fixed :)

Cheers,

El 28/06/16 a las 20:16, Marek Greško escribió:

Hello,

I tried this also multiple times without success. But it used to work. 
This behaviour was introduced by some OTA update. Probably OTA-7 or OTA-8.


Marek


2016-06-27 13:12 GMT+02:00 Francisco Pina Martins 
mailto:f.pinamart...@gmail.com>>:


Try to let your phone get close to 0% battery, turn it off and
charge it while powered down. It used to work on my retired Nokia
6630.

Never happened on my E4.5 but old habits die hard I guess, and I
frequently charge it while powered off.

Cheers,

Francisco



On 27-06-2016 07 :21, Konrad Hofer wrote:

Hi all,

Since a few days I had 2 times this similar scenario:

BQ E4.5 running OTA-11

last Thursday, 23-06 I left phone for a couple of hours unused,
when I wanted to make a call, battery was nearly 0%.
No Wifi, Bluetooth, only 2G was on. Battery Graph:
http://imgur.com/a/DPve5

last night went to bed with 90% charged BQ in airplane mode,
in the
morning
phone was dead. Pressing the power button resulted in a flash
of the
screen;
connected it to power supply, after about 15 min it is showing 16%
charged.

What should/can I do?

Thanks for any help

Already reported here:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1458756

cheers, konrad

On 22/04/16 21:29, Roman Shchekin wrote:

Hi all

I was surprised to see this
https://yadi.sk/i/WjgrWanqrDYia when I
came from work. Phone was idle without SIM.

Any ideas what's gone wrong?
Should I provide logs or...?

BR,
Roman.




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Re: [Ubuntu-phone] Battery issue

[Marek Greško]

Hello,

I tried this also multiple times without success. But it used to work. This
behaviour was introduced by some OTA update. Probably OTA-7 or OTA-8.

Marek


2016-06-27 13:12 GMT+02:00 Francisco Pina Martins :

> Try to let your phone get close to 0% battery, turn it off and charge it
> while powered down. It used to work on my retired Nokia 6630.
>
> Never happened on my E4.5 but old habits die hard I guess, and I
> frequently charge it while powered off.
>
> Cheers,
>
> Francisco
>
>
>
> On 27-06-2016 07:21, Konrad Hofer wrote:
>
>> Hi all,
>>
>> Since a few days I had 2 times this similar scenario:
>>
>> BQ E4.5 running OTA-11
>>
>> last Thursday, 23-06 I left phone for a couple of hours unused,
>> when I wanted to make a call, battery was nearly 0%.
>> No Wifi, Bluetooth, only 2G was on. Battery Graph:
>> http://imgur.com/a/DPve5
>>
>> last night went to bed with 90% charged BQ in airplane mode, in the
>> morning
>> phone was dead. Pressing the power button resulted in a flash of the
>> screen;
>> connected it to power supply, after about 15 min it is showing 16%
>> charged.
>>
>> What should/can I do?
>>
>> Thanks for any help
>>
>> Already reported here:
>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1458756
>>
>> cheers, konrad
>>
>> On 22/04/16 21:29, Roman Shchekin wrote:
>>
>>> Hi all
>>>
>>> I was surprised to see this https://yadi.sk/i/WjgrWanqrDYia when I
>>> came from work. Phone was idle without SIM.
>>>
>>> Any ideas what's gone wrong?
>>> Should I provide logs or...?
>>>
>>> BR,
>>> Roman.
>>>
>>>
>>>
>
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Re: [Ubuntu-phone] Battery issue

[Alexey Balmashnov]

On Mon, Jun 27, 2016 at 1:12 PM, Francisco Pina Martins <
f.pinamart...@gmail.com> wrote:

> Try to let your phone get close to 0% battery, turn it off and charge it
> while powered down. It used to work on my retired Nokia 6630.
>
>
Have this issue for a long time. Actually, since I own the BQ 4.5 phone,
which is more than a year already. Tried few times to perform cycles like
this. Does not work for me. So, just a waste of time, from my perspective.

Now wondering if it can work at all...

Regards,
Alexey
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Re: [Ubuntu-phone] Battery issue

[Matthias Apitz]

On Monday, 27 June 2016 17:03:42 CEST, Alexey Balmashnov 
 wrote:

On Mon, Jun 27, 2016 at 1:12 PM, Francisco Pina Martins <
f.pinamart...@gmail.com> wrote:


Try to let your phone get close to 0% battery, turn it off and charge it
while powered down. It used to work on my retired Nokia 6630.



Have this issue for a long time. Actually, since I own the BQ 4.5 phone,
which is more than a year already. Tried few times to perform cycles like
this. Does not work for me. So, just a waste of time, from my perspective.



Mi wife too. I think at BQ they should open some devices and put meters to 
measure at the wires the exact mhA which go in and out to compare with what 
the firmware says and the software shows


Hey, we're engineers, aren't we? :-)

matthias (on the Filmfest Munich)



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Re: [Ubuntu-phone] Battery issue

[Francisco Pina Martins]

Try to let your phone get close to 0% battery, turn it off and charge it 
while powered down. It used to work on my retired Nokia 6630.


Never happened on my E4.5 but old habits die hard I guess, and I 
frequently charge it while powered off.


Cheers,

Francisco


On 27-06-2016 07:21, Konrad Hofer wrote:

Hi all,

Since a few days I had 2 times this similar scenario:

BQ E4.5 running OTA-11

last Thursday, 23-06 I left phone for a couple of hours unused,
when I wanted to make a call, battery was nearly 0%.
No Wifi, Bluetooth, only 2G was on. Battery Graph:
http://imgur.com/a/DPve5

last night went to bed with 90% charged BQ in airplane mode, in the
morning
phone was dead. Pressing the power button resulted in a flash of the
screen;
connected it to power supply, after about 15 min it is showing 16%
charged.

What should/can I do?

Thanks for any help

Already reported here:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1458756

cheers, konrad

On 22/04/16 21:29, Roman Shchekin wrote:

Hi all

I was surprised to see this https://yadi.sk/i/WjgrWanqrDYia when I
came from work. Phone was idle without SIM.

Any ideas what's gone wrong?
Should I provide logs or...?

BR,
Roman.





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Re: [Ubuntu-phone] Battery issue

[Konrad Hofer]

Hi all,

Since a few days I had 2 times this similar scenario:

BQ E4.5 running OTA-11

last Thursday, 23-06 I left phone for a couple of hours unused,
when I wanted to make a call, battery was nearly 0%.
No Wifi, Bluetooth, only 2G was on. Battery Graph:
http://imgur.com/a/DPve5

last night went to bed with 90% charged BQ in airplane mode, in the
morning
phone was dead. Pressing the power button resulted in a flash of the
screen;
connected it to power supply, after about 15 min it is showing 16%
charged.

What should/can I do?

Thanks for any help

Already reported here:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1458756

cheers, konrad

On 22/04/16 21:29, Roman Shchekin wrote:
> Hi all
> 
> I was surprised to see this https://yadi.sk/i/WjgrWanqrDYia when I
> came from work. Phone was idle without SIM.
> 
> Any ideas what's gone wrong? 
> Should I provide logs or...?
> 
> BR,
> Roman.
> 
> 

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Re: [Ubuntu-phone] Battery issue

[Andrea Bernabei]

On Fri, Apr 22, 2016 at 8:29 PM, Roman Shchekin  wrote:

> Hi all
>
> I was surprised to see this https://yadi.sk/i/WjgrWanqrDYia when I came
> from work. Phone was idle without SIM.
>
> Any ideas what's gone wrong?
> Should I provide logs or...?
>
>
Hi Roman,
I'd recommend checking out
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1458756

In case that bug is different from what you experienced would you miding
filing a new bug at
https://bugs.launchpad.net/canonical-devices-system-image/+filebug ?

Please remember to provide details such as phone model, OS version/channel,
and an explanation of what happened.

Cheers,
Andrea



> BR,
> Roman.
>
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[Ubuntu-phone] Battery issue

[Roman Shchekin]

Hi all

I was surprised to see this https://yadi.sk/i/WjgrWanqrDYia when I came
from work. Phone was idle without SIM.

Any ideas what's gone wrong?
Should I provide logs or...?

BR,
Roman.
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