Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Rodney Dawes]

On Wed, 2016-05-18 at 12:52 +0200, Rosa Guillén wrote:
> Can you try to set the time zone in automatic?
> 
> I had that problem in my MX4 Meizu.

This should generally not be an issue any more, as we use the timestamp
from the server when signing requests now. Any account being deleted
should not be caused by an incorrect time or timezone being set.


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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Rodney Dawes]

On Wed, 2016-05-18 at 13:14 +0300, Alberto Mardegan wrote:
> This is
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/151691
> 7
> 
> We are working on it, but it's taking longer than expected. We aim at
> OTA-12 now.

This linked bug is not the issue reported in this e-mail thread. It is
a similar issue caused by a very specific condition, which can be
easily replicated. I've moved that bug to a more appropriate place, and
hopefully it will get fixed, but it is a server side problem, exposed
by an extremely rare situation.

That said, the work we are doing for OTA12 won't solve the core issues
with the account being invalidated on the client. It should make the
situation a little less abrasive, but even with it in place, the
account would still be getting invalidated, and Paul here would still
have to log in every time, until we an determine what is causing that
specific behavior to occur, and resolve it.



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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Rodney Dawes]

On Wed, 2016-05-18 at 09:07 +, Paul Harmsworth wrote:
> Good to know that the OS  will get updated.
> 
> How can the account be added from the command line?

It cannot. And if it could, it wouldn't prevent the account from being
invalidated in certain situations, which would require you to log in
again.

We would need to see what is causing your exact situation, to fix it.
Please file a bug report[1] and attach the contents of the file
/home/phablet/.cache/upstart/scope-registry.log immediately after
having recreated the issue again on your device.

Thanks.


[1] https://launchpad.net/ubuntu/+source/unity-scope-click/+filebug

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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Paul Harmsworth]

I am on OTA 10.1 21.04.2016

Is this the correct current version?


Quoting Nathan Haines :


On 05/18/2016 03:46 AM, Paul Harmsworth wrote:

How do I force a system update on the tablet


You can't really "force" an update.  There has to be one available  
on the channel your system images are supplied from, or there's  
nothing to update to.


Your device will inform you when there's an update available.  Then  
you start System Settings, choose Update, and then Ubuntu updates  
are listed if available.  They phase in over a 24-hour period for  
retail devices.


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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Nathan Haines]

On 05/18/2016 03:46 AM, Paul Harmsworth wrote:

How do I force a system update on the tablet


You can't really "force" an update.  There has to be one available on 
the channel your system images are supplied from, or there's nothing to 
update to.


Your device will inform you when there's an update available.  Then you 
start System Settings, choose Update, and then Ubuntu updates are listed 
if available.  They phase in over a 24-hour period for retail devices.


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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Rosa Guillén]

Can you try to set the time zone in automatic?

I had that problem in my MX4 Meizu.

On Wed, May 18, 2016 at 12:46 PM, Paul Harmsworth 
wrote:

> How do I force a system update on the tablet
>
> Quoting Alberto Mardegan :
>
> On 18/05/2016 12:05, Paul Harmsworth wrote:
>>
>>> I have done this. The account is not created. I have to enter the
>>> account details for every app that I want to download
>>>
>>
>> What you see is exactly the account creation dialog. :-)
>>
>> Unfortunately, you are also seeing another bug, where the Ubuntu One
>> account gets deleted when some error occurs. Having the account creation
>> happen in the System Settings won't help you: the account will get
>> removed anyway, regardless of how it was created.
>>
>> This is
>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1516917
>>
>> We are working on it, but it's taking longer than expected. We aim at
>> OTA-12 now.
>>
>> Ciao,
>>   Alberto
>>
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>>
>
>
>
>
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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Alberto Mardegan]

On 18/05/2016 12:05, Paul Harmsworth wrote:
> I have done this. The account is not created. I have to enter the
> account details for every app that I want to download

What you see is exactly the account creation dialog. :-)

Unfortunately, you are also seeing another bug, where the Ubuntu One
account gets deleted when some error occurs. Having the account creation
happen in the System Settings won't help you: the account will get
removed anyway, regardless of how it was created.

This is
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1516917

We are working on it, but it's taking longer than expected. We aim at
OTA-12 now.

Ciao,
  Alberto

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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Paul Harmsworth]

Good to know that the OS  will get updated.

How can the account be added from the command line?

Quoting Michał Sawicz :


W dniu 18.05.2016 o 10:24, Paul Harmsworth pisze:

Since you don't get updates without a Ununtu One account and I cannot
add a Ubuntu One account - How will it ever be fixed?


You don't get app updates without a U1 account, but you do get system
updates / OTAs no problem.
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Canonical Ltd.





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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Paul Harmsworth]

I have done this. The account is not created. I have to enter the  
account details for every app that I want to download

Quoting Alberto Mardegan :


On 18/05/2016 10:45, Paul Harmsworth wrote:

But there is no way to enter the "Ubuntu One Account" It does not
exist on the list of accounts to create.

How do you do this from the command line please.


With the next update, the Ubuntu One account is getting back in the list.
However, you don't need to wait for that: the Ubuntu One account
creation is automatically started when you trigger some action which
require it (such as installing an application from the Ubuntu Store).

Ciao,
  Alberto

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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Michał Sawicz]

W dniu 18.05.2016 o 10:24, Paul Harmsworth pisze:
> Since you don't get updates without a Ununtu One account and I cannot
> add a Ubuntu One account - How will it ever be fixed?

You don't get app updates without a U1 account, but you do get system
updates / OTAs no problem.
-- 
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Canonical Ltd.



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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Phil]

On Wed, 18/5/16, Phil <madhemail-launch...@yahoo.com> wrote:

 Subject: Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.
 To: ubuntu-phone@lists.launchpad.net
 Date: Wednesday, 18 May, 2016, 9:00
 
 On Wed, 18/5/16, Paul Harmsworth
 <p...@harmsworth.com>
 wrote:
 
  Subject: [Ubuntu-phone] M10 "Ubuntu One" account - cannot
 be added.
  To: ubuntu-phone@lists.launchpad.net
  Date: Wednesday, 18 May, 2016, 8:45
  
  Hi,
  
  
  So initially the "store" seemed to work and I
  could download apps. Then it seemed that I had to enter
 the
  password for every app download.
  
  
  I thought that deleting and re-entering the Ubuntu One
  account might solve this issue.
  
  
  But there is no way to enter the "Ubuntu One
  Account" It does not exist on the list of accounts
  to create.
  
  
  How do you do this from the command line please.
  
  
  Regards
  
  
  Paul
 
 
 I've found the store to be a bit flaky, recently, too. A few
 days ago it wouldn't let me search at all, then Monday
 though it loaded up all the game items, it only downloaded
 about half of the icons, and on later apps that I went into
 it didn't download the images at all.  This was on a
 strong, reliable wifi network.  Has it had any issues,
 or been DDOSed, or something, recently?
 
 Regards
 
 Phil
  
 

As an addendum to this - I just tried the Ubuntu Store and it's not showing me 
any results at all, again.  I tried removing and adding my Ubuntu One account 
and still nothing (I checked my internet connection, and it's fine) - is anyone 
else experiencing this, ATM?

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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Paul Harmsworth]

 Since you don't get updates without a Ununtu One account and I
cannot add a Ubuntu One account - How will it ever be fixed?

I guess that it was the Sudoku app that did it for me too.
Quoting Vic G :


Please take a look to this bug:

https://bugs.launchpad.net/canonical-devices-system-image/+bug/1516917

I've also reproduced this behaviour. Seems like fix is on the way :)

Cheers,

  El 18/05/16 a las 09:45, Paul Harmsworth escribió:


Hi,

So initially the "store" seemed to work and I could download apps.
Then it seemed that I had to enter the password for every app
download.

I thought that deleting and re-entering the Ubuntu One account
might solve this issue.

But there is no way to enter the "Ubuntu One Account" It does
not exist on the list of accounts to create.

How do you do this from the command line please.

Regards

Paul

    


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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Phil]

On Wed, 18/5/16, Paul Harmsworth  wrote:

 Subject: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.
 To: ubuntu-phone@lists.launchpad.net
 Date: Wednesday, 18 May, 2016, 8:45
 
 Hi,
 
 
 So initially the "store" seemed to work and I
 could download apps. Then it seemed that I had to enter the
 password for every app download.
 
 
 I thought that deleting and re-entering the Ubuntu One
 account might solve this issue.
 
 
 But there is no way to enter the "Ubuntu One
 Account" It does not exist on the list of accounts
 to create.
 
 
 How do you do this from the command line please.
 
 
 Regards
 
 
 Paul


I've found the store to be a bit flaky, recently, too. A few days ago it 
wouldn't let me search at all, then Monday though it loaded up all the game 
items, it only downloaded about half of the icons, and on later apps that I 
went into it didn't download the images at all.  This was on a strong, reliable 
wifi network.  Has it had any issues, or been DDOSed, or something, recently?

Regards

Phil
 
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Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

[Vic G]

Please take a look to this bug:

https://bugs.launchpad.net/canonical-devices-system-image/+bug/1516917

I've also reproduced this behaviour. Seems like fix is on the way :)

Cheers,

El 18/05/16 a las 09:45, Paul Harmsworth escribió:


Hi,

So initially the "store" seemed to work and I could download apps. 
Then it seemed that I had to enter the password for every app download.


I thought that deleting and re-entering the Ubuntu One account might 
solve this issue.


But there is no way to enter the "Ubuntu One Account" It does not 
exist on the list of accounts to create.


How do you do this from the command line please.

Regards

Paul





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28521 Rivas Vaciamadrid (Madrid)

bq.com 

  
 
 





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