Re: "The crash belongs to a package that is not installed." ???
On 26/09/12 15:23, Nicholas Skaggs wrote: On 09/26/2012 06:02 AM, Brendan Donegan wrote: On 25/09/12 15:54, Brian Murray wrote: On Tue, Sep 25, 2012 at 09:44:25AM +0200, Gabor Toth wrote: Just a question here. From time to time I get a system crash window popping up and saying that there was a crash. I click on send the report - of course - and then it comes up with another window saying "The crash belongs to a package that is not installed." I do not get it. How can a package crash that is not even installed? Can anyone light my way in this? Knowing what the contents of /var/crash is would be helpful in determining which application crashed. For example: /var/crash/_usr_share_apport_apportcheckresume.1000.crash indicates the application /usr/share/apport/apportcheckresume crashed and I know that is a part of apport. (You could check via dpkg -S /usr/share/apport/apportcheckresume.) Then I can use apt-cache policy to see if apport is installed: apport: Installed: 2.5.2-0ubuntu4 Candidate: 2.5.2-0ubuntu4 -- Brian Murray Ubuntu Bug Master Something similar happens when the version of the package that crashed does not match the one in the archive. It is intended to stop bugs from being reported on old package versions, but the text is deeply confusing. I wonder is it that? Brendan, afaik, it's there to prevent reporting crashes against old package versions (since the new version may have a fix, etc). Makes sense of course -- what's confusing about the message? Nicholas I meant the text is deeply confusing if that is the reason for the failure Gabor saw -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: "The crash belongs to a package that is not installed." ???
On Wed, Sep 26, 2012 at 11:02:35AM +0100, Brendan Donegan wrote: > On 25/09/12 15:54, Brian Murray wrote: > >On Tue, Sep 25, 2012 at 09:44:25AM +0200, Gabor Toth wrote: > >>Just a question here. > >> > >> From time to time I get a system crash window popping up and saying > >>that there was a crash. I click on send the report - of course - and > >>then it comes up with another window saying "The crash belongs to a > >>package that is not installed." > >> > >>I do not get it. How can a package crash that is not even installed? > >>Can anyone light my way in this? > >Knowing what the contents of /var/crash is would be helpful in > >determining which application crashed. For example: > > > >/var/crash/_usr_share_apport_apportcheckresume.1000.crash > > > >indicates the application /usr/share/apport/apportcheckresume crashed > >and I know that is a part of apport. (You could check via dpkg -S > >/usr/share/apport/apportcheckresume.) Then I can use apt-cache policy > >to see if apport is installed: > > > >apport: > > Installed: 2.5.2-0ubuntu4 > > Candidate: 2.5.2-0ubuntu4 > > > >-- > >Brian Murray > >Ubuntu Bug Master > > > Something similar happens when the version of the package that > crashed does not match the one in the archive. It is intended to > stop bugs from being reported on old package versions, but the text > is deeply confusing. I wonder is it that? Are you referring to this Unreportable Reason? http://bazaar.launchpad.net/~ubuntu-branches/ubuntu/quantal/apport/quantal/view/head:/apport/ui.py#L122 That doesn't seem terribly confusing to me. If it isn't that particular reason search for other Unreportable Reason instances and please let me know which one is confusing. Thanks! -- Brian Murray Ubuntu Bug Master -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: "The crash belongs to a package that is not installed." ???
On 09/26/2012 06:02 AM, Brendan Donegan wrote: On 25/09/12 15:54, Brian Murray wrote: On Tue, Sep 25, 2012 at 09:44:25AM +0200, Gabor Toth wrote: Just a question here. From time to time I get a system crash window popping up and saying that there was a crash. I click on send the report - of course - and then it comes up with another window saying "The crash belongs to a package that is not installed." I do not get it. How can a package crash that is not even installed? Can anyone light my way in this? Knowing what the contents of /var/crash is would be helpful in determining which application crashed. For example: /var/crash/_usr_share_apport_apportcheckresume.1000.crash indicates the application /usr/share/apport/apportcheckresume crashed and I know that is a part of apport. (You could check via dpkg -S /usr/share/apport/apportcheckresume.) Then I can use apt-cache policy to see if apport is installed: apport: Installed: 2.5.2-0ubuntu4 Candidate: 2.5.2-0ubuntu4 -- Brian Murray Ubuntu Bug Master Something similar happens when the version of the package that crashed does not match the one in the archive. It is intended to stop bugs from being reported on old package versions, but the text is deeply confusing. I wonder is it that? Brendan, afaik, it's there to prevent reporting crashes against old package versions (since the new version may have a fix, etc). Makes sense of course -- what's confusing about the message? Nicholas -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: "The crash belongs to a package that is not installed." ???
On 25/09/12 15:54, Brian Murray wrote: On Tue, Sep 25, 2012 at 09:44:25AM +0200, Gabor Toth wrote: Just a question here. From time to time I get a system crash window popping up and saying that there was a crash. I click on send the report - of course - and then it comes up with another window saying "The crash belongs to a package that is not installed." I do not get it. How can a package crash that is not even installed? Can anyone light my way in this? Knowing what the contents of /var/crash is would be helpful in determining which application crashed. For example: /var/crash/_usr_share_apport_apportcheckresume.1000.crash indicates the application /usr/share/apport/apportcheckresume crashed and I know that is a part of apport. (You could check via dpkg -S /usr/share/apport/apportcheckresume.) Then I can use apt-cache policy to see if apport is installed: apport: Installed: 2.5.2-0ubuntu4 Candidate: 2.5.2-0ubuntu4 -- Brian Murray Ubuntu Bug Master Something similar happens when the version of the package that crashed does not match the one in the archive. It is intended to stop bugs from being reported on old package versions, but the text is deeply confusing. I wonder is it that? -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: "The crash belongs to a package that is not installed." ???
On Tue, Sep 25, 2012 at 09:44:25AM +0200, Gabor Toth wrote: > Just a question here. > > From time to time I get a system crash window popping up and saying > that there was a crash. I click on send the report - of course - and > then it comes up with another window saying "The crash belongs to a > package that is not installed." > > I do not get it. How can a package crash that is not even installed? > Can anyone light my way in this? Knowing what the contents of /var/crash is would be helpful in determining which application crashed. For example: /var/crash/_usr_share_apport_apportcheckresume.1000.crash indicates the application /usr/share/apport/apportcheckresume crashed and I know that is a part of apport. (You could check via dpkg -S /usr/share/apport/apportcheckresume.) Then I can use apt-cache policy to see if apport is installed: apport: Installed: 2.5.2-0ubuntu4 Candidate: 2.5.2-0ubuntu4 -- Brian Murray Ubuntu Bug Master -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
