Re: Bug importances - Suggestion for improvement

2014-04-09 Thread Alberto Salvia Novella

El 08/04/14 22:35, C de-Avillez escribió:

Sorry, I do not understand what you said above. Can you please rephrase?


Yes: Although bug management does not apply to workflow bugs, they still 
have to be worked first by developers. So setting these as critical is a 
visual aid for them.



El 09/04/14 00:52, Thomas Ward escribió:
 In the How to Triage guide [1], even, there's a section labeled
 Special Types of Bugs [2], which says that unless you know what you're
 doing, you shouldn't touch those bugs.  Status included.

Because this is prone to mistake, perhaps we can warn in the Bug 
Statuses page itself that these bugs are not covered in that policy.



El 09/04/14 00:52, Thomas Ward escribió:
 That's my opinion on this.  Let's move on to actually fixing bugs, not
 dealing with how we set the importance on special bugs, of which our bug
 triage rules don't really apply in the same way (if at all, case in
 point merge requests, sync requests, security bugs (which have slightly
 different policies), etc.).

There's another relevant part of setting importances for all bugs, which 
is bugs that really need its importance to be set can be catalogued in 
work-flows made of list; without having items in these that cannot be 
cleaned up.


For example, in the following work-flows:
 - https://wiki.ubuntu.com/One%20Hundred%20Papercuts/Work-flow
 - https://wiki.ubuntu.com/UbuntuBugControl/Final%20clean-up
 - https://wiki.ubuntu.com/Bugs/Ubuntu%20Bug%20Weekend

Summarizing: While changing status for this bugs can disrupt development 
work-flow, setting their importance to a default value can be a visual 
aid for everyone.




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Re: Bug importances - Suggestion for improvement

2014-04-09 Thread C de-Avillez
On Wed, Apr 9, 2014 at 2:52 AM, Alberto Salvia Novella 
es204904...@gmail.com wrote:

 El 08/04/14 22:35, C de-Avillez escribió:

  Sorry, I do not understand what you said above. Can you please rephrase?


 Yes: Although bug management does not apply to workflow bugs, they still
 have to be worked first by developers. So setting these as critical is a
 visual aid for them.


Why? This is not a bug, it is a workflow. If this is not a workflow you are
*involved* with (as, for example, 100 papercuts) you *cannot* change
anything in the workflow bug without clearing it out with the people that
actually work them.

It does not matter if my personal perception is this is a critical
(workflow) bug for *me*: it is NOT a workflow under your responsibility.




 El 09/04/14 00:52, Thomas Ward escribió:

  In the How to Triage guide [1], even, there's a section labeled
  Special Types of Bugs [2], which says that unless you know what you're
  doing, you shouldn't touch those bugs.  Status included.

 Because this is prone to mistake, perhaps we can warn in the Bug Statuses
 page itself that these bugs are not covered in that policy.


Agreed.



 El 09/04/14 00:52, Thomas Ward escribió:

  That's my opinion on this.  Let's move on to actually fixing bugs, not
  dealing with how we set the importance on special bugs, of which our bug
  triage rules don't really apply in the same way (if at all, case in
  point merge requests, sync requests, security bugs (which have slightly
  different policies), etc.).

 There's another relevant part of setting importances for all bugs


You again are mixing real bugs and workflow bugs.


 , which is bugs that really need its importance to be set can be
 catalogued in work-flows made of list; without having items in these that
 cannot be cleaned up.

 For example, in the following work-flows:
  - https://wiki.ubuntu.com/One%20Hundred%20Papercuts/Work-flow
  - https://wiki.ubuntu.com/UbuntuBugControl/Final%20clean-up
  - https://wiki.ubuntu.com/Bugs/Ubuntu%20Bug%20Weekend

 Summarizing: While changing status for this bugs can disrupt development
 work-flow, setting their importance to a default value can be a visual aid
 for everyone.


Sorry, this does not make sense for me: I will rephrase, as I understood
the above sentence:

while changing status for workflow bugs can disrupt development workflow,
I do not care. It is not my workflow.

The importance will be set by the people working this workflow, if they so
want to. Otherwise it should be left as is.

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Re: Bug importances - Suggestion for improvement

2014-04-09 Thread Scott Kitterman
On Wednesday, April 09, 2014 15:00:49 C de-Avillez wrote:
 On Wed, Apr 9, 2014 at 2:52 AM, Alberto Salvia Novella 
 
 es204904...@gmail.com wrote:
  El 08/04/14 22:35, C de-Avillez escribió:
   Sorry, I do not understand what you said above. Can you please rephrase?
  
  Yes: Although bug management does not apply to workflow bugs, they still
  have to be worked first by developers. So setting these as critical is a
  visual aid for them.
 
 Why? This is not a bug, it is a workflow. If this is not a workflow you are
 *involved* with (as, for example, 100 papercuts) you *cannot* change
 anything in the workflow bug without clearing it out with the people that
 actually work them.
 
 It does not matter if my personal perception is this is a critical
 (workflow) bug for *me*: it is NOT a workflow under your responsibility.
 
  El 09/04/14 00:52, Thomas Ward escribió:
   In the How to Triage guide [1], even, there's a section labeled
   Special Types of Bugs [2], which says that unless you know what you're
   doing, you shouldn't touch those bugs.  Status included.
  
  Because this is prone to mistake, perhaps we can warn in the Bug Statuses
  page itself that these bugs are not covered in that policy.
 
 Agreed.
 
  El 09/04/14 00:52, Thomas Ward escribió:
   That's my opinion on this.  Let's move on to actually fixing bugs, not
   dealing with how we set the importance on special bugs, of which our bug
   triage rules don't really apply in the same way (if at all, case in
   point merge requests, sync requests, security bugs (which have slightly
   different policies), etc.).
  
  There's another relevant part of setting importances for all bugs
 
 You again are mixing real bugs and workflow bugs.
 
  , which is bugs that really need its importance to be set can be
  catalogued in work-flows made of list; without having items in these that
  cannot be cleaned up.
  
  For example, in the following work-flows:
   - https://wiki.ubuntu.com/One%20Hundred%20Papercuts/Work-flow
   - https://wiki.ubuntu.com/UbuntuBugControl/Final%20clean-up
   - https://wiki.ubuntu.com/Bugs/Ubuntu%20Bug%20Weekend
  
  Summarizing: While changing status for this bugs can disrupt development
  work-flow, setting their importance to a default value can be a visual aid
  for everyone.
 
 Sorry, this does not make sense for me: I will rephrase, as I understood
 the above sentence:
 
 while changing status for workflow bugs can disrupt development workflow,
 I do not care. It is not my workflow.
 
 The importance will be set by the people working this workflow, if they so
 want to. Otherwise it should be left as is.

Please, please, please!  If you are not a developer involved in the relevant 
workflow of a workflow bug, leave it alone.  You may think you are helping.  
Trust me, you are not.

Scott K

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