FW: Bug with grub

2014-05-27 Thread Jack Ramsay
Guys, 
According to Phillip this is a result of people installing grub improperly. 
Please see the attached email.

-Original Message-
From: "Phillip Susi" 
Sent: ‎5/‎26/‎2014 9:25 PM
To: "Jack Ramsay" 
Subject: Re: Bug with grub

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA512

On 05/26/2014 08:22 PM, Jack Ramsay wrote:
| Sir,
| Why do you keep marking this bug as do not fix? 
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1289977
| It seems to be a very critical bug and on our quality side of things it is 
causing trouble.

Because as I have said in the bug report dozens of times, it is the result of 
user error: they either directly, or by using this third party boot-repair 
disc, have installed grub in a broken and unsupported way.



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Re: [ 14.04-devel ] Nautilus doing weird things when mounting USB storage

2014-04-15 Thread Jack Ramsay
Sir,
If you don't mind please get us the version of libusb please.
Thanks,
Jack Ramsay
Ubuntu QA member
 On Apr 15, 2014 9:06 AM, "Martin Cigorraga" 
wrote:

> lsb_release -rd:
> Description:Ubuntu 14.04 LTS
> Release:14.04
>
> apt-cache policy nautilus
> nautilus:
>   Installed: 1:3.10.1-0ubuntu8
>   Candidate: 1:3.10.1-0ubuntu8
>   Version table:
>  *** 1:3.10.1-0ubuntu8 0
> 500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
> 100 /var/lib/dpkg/status
>
> This just started happening today (at least I noted this issue today):
> When I insert a pendrive Nautilus mounts it *twice*; if that wasn't that
> weird it does it with wicked names:
>
> ~> sudo umount /media/msx/Kubuntu\\04014.04\\040LTS\\040amd64
> [sudo] password for msx:
> umount: /media/msx/Kubuntu\04014.04\040LTS\040amd64: not found
> ~> cd /media/msx/
> ~> ls
> Kubuntu 14.04 LTS amd64/  Kubuntu 14.04 LTS amd641/
> ~>
>
> Anyone else!?
> I know we are still on beta but hey, everything was running so nice...
>
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Re: Stop triaging bugs

2014-03-25 Thread Jack Ramsay
On Mar 24, 2014 10:02 AM, "Alberto Salvia Novella" 
wrote:
>
> El 24/03/14 14:47, Marc Deslauriers escribió:
>>
>> On 14-03-24 09:37 AM, Alberto Salvia Novella wrote:
>>>
>>> El 24/03/14 13:31, Marc Deslauriers escribió:

 Could you please stop changing statuses of bugs you don't intend on
fixing yourself?

 Marking a bug as "triaged" and changing priorities on them makes
absolutely no
 sense if you aren't tasked to fix them.

 Changing one of my team's bugs to "triaged" means our scripts and
procedures no
 longer consider the bug to be new, hence, nobody will look at it
anymore. It is
 breaking our workflow.
So couldn't launchpad do something about that? Couldn't it be set up to
where triaged bugs still show as new? Honestly that way we can triage bugs
and that way they won't be missed when a team member is looking at the new
bugs. I honestly don't think we should stop triaging bugs.
>>> As said in the bug statuses 
page,
>>> which arbitrates the hole bug management work-flow in Launchpad,
"triaged" means
>>> "a member of UbuntuBugControl 
>>> believes that the report describes a genuine bug in enough detail that a
>>> developer could start working on a fix."
>>>
>>> Moreover, according to lean management
>>> :
>>>
>>>* The first source of flaws (or any waste) is them to remain
invisible (or
>>>  untriaged or with unset priority in the case of bug management).
>>>* Unpredictable work-flow has to be done manually till, after some
continuous
>>>  improvement and waste reduction, it becomes regular.
>>>
>>> So, since your work-flow conflicts with Launchpad's one and with
principal
>>> productivity recommendations, I'm sorry I'm not taking on your request;
except
>>> if I'm missing something.
>>>
>> (...)
>> Modifying in an arbitrary way bug statuses and priorities that teams
depend on
>> to track work is simply a bad idea.
>> (...)
>
> What do you think; Quality, BugSquad and BugControl; about this topic?
>
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Re: [Launchpad-users] Ubuntu Bug Week Announcement

2014-02-11 Thread Jack Ramsay
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

We should have had planned this further in advance to where people
could have planned to participate. The two day or less notice was not
good for people.

On 02/11/2014 02:34 PM, Alberto Salvia Novella wrote:
> When saying Trusty is the most *stable release* I took into 
> consideration it is in alpha stage, so Trusty is the most stable of
> all releases in alpha stage.
> 
> On the other hand, the Ubuntu *Bug Week* has been quite
> unsuccessful. I thought in the worst scenario, because launching it
> so soon, whe will be at least four people participating; but we
> just where two. On the other hand, over a hundred bugs; so it
> wasn't that bad, *thanks* to Javier P.L.
>  for being so supportive.
> 
> Because of this, I want to ask people some *questions*; so next
> time we do better. Please tell me the following, although the
> possible answer doesn't seem relevant; so we can figure out what
> has being missed in the event:
> 
> * *Why* you choose not to participate? * *What* will make you to
> participate in an event like this?
> 
> Thank you
> 
> 
> El 10/02/14 13:57, Matthew Paul Thomas escribió: Hi Alberto
> 
> Alberto Salvia Novella wrote on 07/02/14 02:48:
 ...
 
 As said 
 
 by Joel Spolsky, *good software* usually takes 10 years to
 become well made. And this appears the case for Ubuntu 14.04;
 the most stable release of all time, as it can be seen in its
 Error Tracker .
 
 ...
> Unfortunately, the error tracker currently shows that Trusty (the 
> orange line) is the *least* stable version of Ubuntu yet. The most 
> stable release so far was 13.04 (the purple line).
> 
> I guess you misunderstood this because the Y axis on the graph is 
> unlabelled, which is itself a bug!
> 
> 
> Unfortunately we can't tell whether Trusty is better or worse than 
> other releases at this point of the release cycle, because data
> from before last July is on an old database server and not yet
> migrated to the current tracker.
> 
> I hope the Bug Weekend was a success. Perhaps for future Bug Days,
> you could give more advance notice that they're happening.
> 
> Cheers -- mpt
> 
> 
> 
> 
> ___ Mailing list:
> https://launchpad.net/~launchpad-users Post to :
> launchpad-us...@lists.launchpad.net Unsubscribe :
> https://launchpad.net/~launchpad-users More help   :
> https://help.launchpad.net/ListHelp
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Re: Ubuntu Bug Week

2014-02-05 Thread Jack Ramsay
Let's go for it. I think it's a really good idea.


On Wed, Feb 5, 2014 at 2:47 PM, Nicholas Skaggs <
nicholas.ska...@canonical.com> wrote:

> Alberto, when did you think of doing this? I think it is a good idea, and
> I would recommend doing it before beta perhaps?
>
> 3 days is a long time; are there 3 days worth of tasks? I am not familiar
> with how bug days work, so I might be off here. Are there tools in place
> already for this (aka, understanding how many bugs are closed, etc). I seem
> to remember there are :-)
>
>
> Nicholas
>
>
> On Sun, Feb 2, 2014 at 8:55 AM, Alberto Salvia Novella <
> es204904...@gmail.com> wrote:
>
>>  Being Trusty Tahr the flagship of the Ubuntu Community, the 10th
>> anniversary LTS release (and potentially the most stable of all time, as
>> errors.ubuntu.com suggests), I was thinking about the possibility of
>> *organizing* a Bug Week for extra hardening and enjoyment.
>>
>> It will be like a regular Bug Day with the following *differences*:
>>
>>- It will last *three days*, from Friday to Tuesday on next week.
>> - There will be *prices* (I'll pay myself).
>>
>> So, what do you think of this?
>>
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Re: [Papercuts-ninja] Work-flow prototype

2014-01-19 Thread Jack Ramsay
Good job with that. I would like to suggest one change. Please reverse the
order of the steps so that it starts with 1 and ends with 5 with one being
on the top and 5 on the bottom.
On Jan 19, 2014 4:36 AM, "Alberto Salvia Novella" 
wrote:

>  Can you make me a *favour*?
>
> *Next time* you wanted to manage some bugs, please give this little 
> babya
> *try*; and then some (picky) *feedback*.
>
> Have a nice day 🎏
>
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Re: Presentation of Simone Guidi

2014-01-19 Thread Jack Ramsay
Welcome,
You would be best suited for the tester role. Please have a look here:
https://wiki.ubuntu.com/QATeam/Roles/Tester also you should add yourself to
the who we are page. Thanks for showing interest in helping.
On Jan 19, 2014 7:58 AM, "Simone Guidi"  wrote:

> Hello my name is Simone Guidi , i'm 20 years old and i'm a student .
> I'm new to the world of Ubuntu and i wanna learn about this awsome
> software .
> I'm starting to contribute to Italian Ubuntu community wiki today , on the
> TestGroup and they have point me to this mailing list.
>
>
> --
> Simone Guidi
> e-mail :gsimone21...@gmail.com
> Wiki :http://wiki.ubuntu-it.org/gsimone21892
> Launchpad :https://launchpad.net/~gsimone21892
> Skype: g.simo999
>
>
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Re: Fwd: [Ubuntu-phone] ANN: Ubuntu Core/Touch Android 4.4 support & touch engineering platform/devices/hardware going forward

2014-01-13 Thread Jack Ramsay
I mean aren't we trying to get more people to help us? This is doing
exactly the opposite
On Jan 13, 2014 10:23 AM,  wrote:

> I agree this is a bad move would be  more support continuing with older
> devices (which a lot) people still own.
>
> Sent from my BlackBerry® wireless device
>
> -Original Message-----
> From: Jack Ramsay 
> Sender: ubuntu-quality-bounces@lists.ubuntu.comDate: Mon, 13 Jan 2014
> 10:07:06
> To: Nicholas Skaggs
> Cc: 
> Subject: Re: Fwd: [Ubuntu-phone] ANN: Ubuntu Core/Touch Android 4.4
> support &
>  touch engineering platform/devices/hardware going forward
>
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Re: Fwd: [Ubuntu-phone] ANN: Ubuntu Core/Touch Android 4.4 support & touch engineering platform/devices/hardware going forward

2014-01-13 Thread Jack Ramsay
Why are we dropping support for those devices? I honestly think that it is
a bad choice to only support the newest devices because there are a lot of
people that are using those devices. It honestly seems like a push to make
people go out and get new devices.
On Jan 13, 2014 9:44 AM, "Nicholas Skaggs" 
wrote:

>  News about changing supported devices for testing and development. In
> short, the new nexus7 is going to be supported, while the old nexus 7 and
> nexus 10 will be dropped. On the phone side, the older Galaxy Nexus is also
> going to be dropped.
>
> I hope this helps those of you who own the newer nexus 7 and were keen to
> help out!
>
> Nicholas
>
>
>  Original Message   Subject: [Ubuntu-phone] ANN: Ubuntu
> Core/Touch Android 4.4 support & touch engineering
> platform/devices/hardware going forward  Date: Mon, 13 Jan 2014 15:40:56
> +0100  From: Alexander SackTo:
> Ubuntu Phone 
> 
>
> Hi all,
>
> the Ubuntu Core - Phonedations team used their first days during this
> new year to work on enabling the Android 4.4 enablement stack for our
> Ubuntu Touch efforts. As moving our platform to a new Android baseline
> means that we would have to reinvest into all currently supported
> devices, it's time to look at what devices we want to focus on going
> forward.
>
> Fast forward to the "Summary" section if you are just interested in
> what targets will be supported/discontinued. Here is the way of
> thinking and the decisions about what devices/platforms we will focus
> on going forward:
>
>
> 1. Ubuntu Engineering (UE) will make a strong push on the _emulator_
> during the month' ahead. Goal is to support the emulator for arm and
> x86 as a _primary engineering platform_ for UE and our App Development
> community. Once the emulator bits become available (stay tuned for
> further announces) please take the time and start using the emulator
> for everything you usually would do on the phone. We really want to
> make the emulator a class A engineering platform for everyone and want
> to hear about what works and what doesn't. Thanks!
>
> 2. Ubuntu Engineering (UE) will _continue to focus on the Nexus 4
> phone platform_ and will _not adopt the new Nexus 5 platform_ short
> term (before 14.04 is out). We decided against moving to the latest
> Nexus phone, because the switching costs were simply too high taking
> our current engineering goals/agenda/needs for 14.04 into account. Of
> course, once we are on android 4.4, enabling the Nexus 5 should be
> relatively easy, so if anyone from community wants to adopt this baby,
> please get in touch with me or the #ubuntu-touch team.
>
> 3. Ubuntu Engineering (UE) will _discontinue producing builds for the
> Galaxy Nexus (maguro) phone_ to ensure we can really focus on the N4
> and emulator to polish and drive our Ubuntu Touch engineering agenda
> towards 14.04.
>
> 4. Ubuntu Engineering (UE) will consolidate the supported tablet
> device landscape and focus on making one device shine rather than
> producing builds for all the NEXUS tablet platforms out there. The
> platform chosen to be supported on our way to 14.04 is the NEW nexus 7
> device (razor). The chipset (same as the N4) and form factor were just
> too compelling to not make the move; in turn, we will discontinue
> producing builds for the old Nexus 7 (grouper) and the Nexus 10
> (manta).
>
>
> Community Platforms
> ==
>
> Note, that while UE will by itself only invests in certain Nexus
> platforms, we would be happy to explore how we can support skilled
> community members that want to adopt one of the Nexus platforms
> through infrastructure and to some degree know how and project
> management services. So, if you feel you want to adopt one out of
> Galaxy Nexus, Nexus 7 (grouper), Nexus 10 (manta), please talk to me
> and the #ubuntu-touch team 
>
>
> Summary
> =
>
> The primary engineering platforms for the coming month' will be:
>
>  1. emulator armhf for phone and tablet
>  2. emulator x86 for phone and tablet
>  3. Nexus 4 (mako) for phone
>  4. Nexus 7 (razor) for tablet
>
>
> The following engineering platforms will get EOL'ed:
>
>  1. Nexus 7 (grouper)
>  2. Nexus 10 (manta)
>  3. Galaxy Nexus (maguro)
>
>
> Timeline
> 
>
> The move to Android 4.4 enablement is currently scheduled to happen
> ASAP, with our tentative engineering goals indicating that everything
> will be ready by end of January 2014.
>
> However, as always, we go as fast as we can and we don't plan to slow
> down or firedrill on this one to artificially make an exact milestone
> date. Meaning: don't be shocked if we suddenly end up being ready a
> week earlier earlier or later. We will send more accurate info about
> dates and infra downtime etc. roughly a week before, so stay tuned!
>
>
> Public Live-Spreadsheet
> ==
>
> Since the question about what phones/tablets we will support came up
> frequently in recent weeks, UE wants to experiment with pro

Bug Reporting Help

2014-01-07 Thread Jack Ramsay

Guys,
I am currently wondering what package this should be reported against:

https://bugs.launchpad.net/bugs/1244645  What is happening is that a file for 
intel backlight is not being created for x to be configured to use it.


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Re: Should we use launchpad to track manual|automatic tests for Ubuntu flavours (kubuntu, lubuntu, xubuntu, etc)?

2014-01-04 Thread Jack Ramsay

I agree that it is a good idea to start using Launchpad to track testing
as it will make it easier for us to keep track of the tests and the bugs
will be easier to find.
On 01/04/2014 05:20 PM, Phill Whiteside wrote:
> As always,
> 
> wise words..
> 
> Regards,
> 
> Phill.
> 
> 
> On 4 January 2014 20:38, Elfy  <mailto:ub.u...@btinternet.com>> wrote:
> 
> On 04/01/14 20:01, Javier Lopez wrote:
>> Hi,
>>
>> Happy new year to all QA ubuntu members =). Since some time ago, 
>> launchpad has
>> been used to track the progress on manual|automatic tests for Ubuntu and 
>> derived
>> flavours (kubuntu, lubuntu, xubuntu, etc).
>>
>> https://bugs.launchpad.net/ubuntu-manual-tests
>> https://launchpad.net/ubuntu-autopilot-tests/
>>
>> Recently however, Paul White has pointed out that some of the flavours 
>> use
>> other mediums to track progress on this aspect, eg. Kubuntu uses
>> https://trello.com/kubuntu.
>>
>> https://bugs.launchpad.net/ubuntu-manual-tests/+bug/1183934
>>
>> Should keep using launchpad to track manual|automatic test for ubuntu 
>> derived
>> flavours?
>>
>> Greetings
>>
> Happy new year to you too :)
> 
> My position is simple enough.
> 
> *Manual Testing.*
> 
> If a flavour team wants to use the trackers then they should.
> 
> If I'd seen this discussion before the bugs for manual testcases
> were created, I would at that point have been -1 to a mass creation
> of testcases for flavours without any discussion with them.
> 
> It should be up to a team how to deal with their QA infrastructure.
> 
> Different teams have differing resources - I'm positive that the
> only way that we (Xubuntu) managed to get the testcases we did
> written, onto the package tracker and actually tested was down to a
> lot of work by a very few people at the beginning.
> 
> It was of some concern to find ~50 bugs all tagged Xubuntu - I
> didn't see any discussion on any mailing list about this.
> 
> Now that we have the testcases - the tracker itself mostly looks
> after itself. Though actually getting tests done and reported is a
> different story.
> 
> As far as Kubuntu goes - if they aren't using, and seem to have no
> inclination to do so - why shouldn't the Kubuntu testcase bugs be
> marked as invalid - as they surely are that ;) [1]
> 
> I see that ubuntu-studio has 53 outstanding testcase bugs - they
> have less people than we do.
> 
> Edubuntu has 65 of them - though I've no idea how many people there
> are available to do their testcases.
> 
> *Autopilot testing*
> 
> I can see the value in there being testcase bugs raised here - once
> the testcase is done then the need for people to get involved
> reduces remarkably - I assume.
> 
> I'm surprised to be honest that there isn't a massive list of these.
> Perhaps because it  would seem that autopilot was set up purely for
> Ubuntu - which is understandable - we are having massive problems
> even getting anything to run for us in our environment, it would
> certainly have been of enormous help for us to have automatic
> testing - it is looking increasingly likely that we'll not ever be
> in a position to really take advantage of this.
> 
> 
> *Summary*
> 
> In summary - it seems to me that we're looking at discussing
> something now that should have been discussed earlier.
> 
> But the main thing we should look at is whether a flavour has any
> intention of using the package tracker. If QA as a team hasn't
> touched base with them - then perhaps we should be.
> 
> 
> 
> Apologies if I did miss mailings.
> 
> regards
> 
> Elfy
> 
> 
> [1]
> https://lists.ubuntu.com/archives/kubuntu-devel/2014-January/007653.html
> 
> 
> 
> 
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Re: [Touch] Device Expansion Update

2013-11-12 Thread Jack Ramsay
I am a android rom dev and part of Ubuntu Quality, Bugsquad, and one
hundred papercuts. I would be willing to be committed to help  I just don't
have a device that is supported. I have used Ubuntu touch before on a
friends nexus 7. I know the hardware and firmware and I know how to build
stuff from source and code. I would gladly help with this project.

Thanks for everything,
Jack


On Tue, Nov 12, 2013 at 10:23 AM, Vec7  wrote:

> Sorry for the late reply on the project. I have a few android devices
> sitting around and would be more than happy to submit them to testing to
> DEDICATED and COMMITTED (Trustworthy as well) developers. I only want to
> send them to people with prior knowledge to the basic hardware, firmware,
> and Ubuntu Touch software. If anyone here has better ideas or whatnot,
> feedback is much appreciated.
>
> Many Thanks,
>   November (x@Vec7)
>
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> Its a key that unlocks new doors to the views and perspectives that others
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Re: New member from India

2013-11-04 Thread Jack Ramsay
Yeah welcome hope you have fun


On Monday, November 4, 2013, Samuel Gabbay wrote:

> Welcome to the Team Shubham!
>
>
> 2013/11/4 Nicholas Skaggs 
>
>  Shubham, welcome to the team! Wonderful to have you. We like new people
> and new faces :-)
>
> For all the ways you can help now that you've got an install have a look
> at this page:
>
> https://wiki.ubuntu.com/QATeam/Roles/Tester#Activities
>
> I trust it will answer a few of your questions. Trusty is still early in
> development, but it's never too early to start testing.
>
> Thanks!
>
> Nicholas
>
>
> On 11/04/2013 03:02 AM, Shubham Rao wrote:
>
> Thanks to all for the links, I'll just be testing them now
>
> With Regards,
> *Shubham Rao*
>
>
> On 4 November 2013 00:06, Jackson Doak  wrote:
>
> Welcome Shubham,
>
>  The iso tests are up as elfy said, and the package tests are at
> http://packages.qa.ubuntu.com/qatracker/milestones/306/builds
> Looks like you might (just) be the youngest member of the QA team.
>
>
>  On Mon, Nov 4, 2013 at 5:13 AM, Elfy  wrote:
>
>   On 03/11/13 17:01, Shubham Rao wrote:
>
> When will the testcases arrive? Its nice to get into semi-robotic mode and
> test images!!
>
> With Regards,
> *Shubham Rao*
>
>
>
>
>  First - welcome to the team :)
>
> Not quite sure what you mean by that?
>
> We are still pre-Alpha, but daily images are there in some state and the
> testcase for those derivatives I look at are already at the tracker [1].
>
> Elfy
>
> [1] http://iso.qa.ubuntu.com/qatracker/milestones/308/builds
>
> --
> Ubuntu Forum Council Member
> Xubuntu QA Lead
>
>
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>
>

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Re: Intro & first ISO test

2013-11-03 Thread Jack Ramsay

It would be ubiquity still.
On 11/03/2013 03:37 PM, Alexander Bejarano Hincapié wrote:

Hi,

I can do alt+F2  it goes black!
I think i can do it in the console then... in this case is it still ubiquity or 
rather xorg?

thanks...

---
Sent from my Ubuntu Linux

Alexander Bejarano Hincapié
Linux User #390516 - http://counter.li.org/
Universidad Distrital  - Francisco José de Caldas - Bogotá, Colombia - 
http://ieee.udistrital.edu.co


On Sun, 3/11/13, Alberto Salvia Novella  wrote:

  Subject: Re: Intro & first ISO test
  To: ubuntu-quality@lists.ubuntu.com
  Date: Sunday, 3 November, 2013, 14:01
  
  

  
  


  Yes, I also think this will be the best.
  
  
  
  Have a good day ☃
  
  
  
  
  
  El 03/11/13

  19:44, Jackson Doak
escribió:
  
  
  

  Welcome Alex,
  
  
  
  1. Packages tests are at http://packages.qa.ubuntu.com/qatracker/milestones/306/builds ,

iso tests are at 
http://iso.qa.ubuntu.com/qatracker/milestones/308/builds
  2. File a bug in ubiquity


  
  
  
  On Mon, Nov 4,

  2013 at 4:21 AM, Jack
Ramsay 
wrote:
  

   Wouldn't this be

filed as a bug with ubiquity?

  
  
On 11/03/2013 11:19 AM, Alexander

  Bejarano
  Hincapié wrote:
  


  
Hi Alberto

  
  
thanks for your

  answer... what i
meant is I booted from the
  Live USB but
then the GUI just showed the
  wallpaper and the
icon "install ubuntu"
  over it. It s supposed
to show the OS as it looks like
  (in real life)
but the buttons we not
  available... instead a
shade was poping up whenever I
  move the cursor
to the left side where the buttons
  are
supposed to be.

  
  

  
  
 
   
  ---
  
  Sent from my Ubuntu Linux
  
  
  
  Alexander Bejarano Hincapié
  
  Linux User #390516 - http://counter.li.org/
  
  Universidad Distrital  -

  Francisco José de
  Caldas - Bogotá, Colombia -
  http://ieee.udistrital.edu.co

  


  

From:

Alberto Salvia Novella 
  
To:

ubuntu-quality@lists.ubuntu.com

  
Sent:

Sunday, 3 November 2013,
  18:13
  
Subject:

Re: Intro & first ISO
  test
  
   

  
  
 ¡Hola!

  ¡bienvenido al equipo!
  
  
  
  I think somebody will answer

  better than
  me your first question, but
  I can tell
  perhaps the second one can
  be:
  
  
  
  - The BIOS of

  your computer
not been configured
  to boot
from the USB disk.
  

  
- A bug in the live

  USB
builder (you know it's
  because it
returns an error message).
  If you find
this is the case, you can
  report a bug
by pressing the
  "Alt+F2" key
combination and typing
  "ubuntu-bug
usb-creator-gtk"
  ("ubuntu-bug
usb-creator-kde" if
  you're using
Kubuntu).
  

  
- A limitatio

Re: Intro & first ISO test

2013-11-03 Thread Jack Ramsay

Wouldn't this be filed as a bug with ubiquity?
On 11/03/2013 11:19 AM, Alexander Bejarano Hincapié wrote:

Hi Alberto

thanks for your answer... what i meant is I booted from the Live 
USB but then the GUI just showed the wallpaper and the icon "install 
ubuntu" over it. It s supposed to show the OS as it looks like (in 
real life) but the buttons we not available... instead a shade was 
poping up whenever I move the cursor to the left side where the 
buttons are supposed to be.



---
Sent from my Ubuntu Linux

Alexander Bejarano Hincapié
Linux User #390516 - http://counter.li.org/
Universidad Distrital  - Francisco José de Caldas - Bogotá, Colombia - 
http://ieee.udistrital.edu.co



*From:* Alberto Salvia Novella 
*To:* ubuntu-quality@lists.ubuntu.com
*Sent:* Sunday, 3 November 2013, 18:13
*Subject:* Re: Intro & first ISO test

¡Hola! ¡bienvenido al equipo!

I think somebody will answer better than me your first question, but I 
can tell perhaps the second one can be:


- The BIOS of your computer *not been configured* to boot from the
USB disk.

- *A bug* in the live USB builder (you know it's because it
returns an error message). If you find this is the case, you can
report a bug by pressing the "Alt+F2" key combination and typing
"ubuntu-bug usb-creator-gtk" ("ubuntu-bug usb-creator-kde" if
you're using Kubuntu).

- A limitation of your *BIOS version*, what an update can solve.
But many times this is hard to do, so this is why I choose to but
only motherboards and laptops that has BIOS that are easy to update.

Regards.


El 03/11/13 17:56, Alexander Bejarano Hincapié escribió:

Hi,

  I am Alex from Colombia (currently living in Germany) ... I ve been using 
Linux since 1999 and Ubuntu since 2008.. but never testet. So I hope I can help 
a lot here. I am happy to start from the beggining of ubuntu 14 so I can see 
how it develops :)

About my test: I wanted to test an ISO image... so I downloaded it from:
http://cdimage.ubuntu.com/daily-live/20131103/
trusty-desktop-i386.iso
I started a VM with it (Live mode) and searched for testcases here:
http://laptop.qa.ubuntu.com/qatracker/milestones/307/builds
I m still not famliar with the schedules/QA in general... so my questions are...

- Are there tescases already avalable or not yet?
- My Live USB was not really working properly... should I somehow report that? 
or is it normal at the moment?

Gracias y Saludos :)
Alex.



---
Sent from my Ubuntu Linux

Alexander Bejarano Hincapié
Linux User #390516 -http://counter.li.org/
Universidad Distrital  - Francisco José de Caldas - Bogotá, Colombia 
-http://ieee.udistrital.edu.co  




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Re: [Ubuntu Touch] Recruiting Mobile Devs for a Side Project

2013-10-31 Thread Jack Ramsay
Yeah, I would like to find a device as well and if I had a device i would work 
on the project

Sent from my iPad

> On Oct 31, 2013, at 12:01, Barry Drake  wrote:
> 
>> On 31/10/13 16:42, Vec7 wrote:
>> So I started looking into the skin and bones of Ubuntu Touch, and saw it is 
>> basically compatible with most phones, if they meet a certain standard (And 
>> a massive amount of recreating the hardware-related extensions). I have no 
>> idea if anybody has already started looking into/programmed this on an 
>> unofficial level, but if there isn't already a team looking into it, I would 
>> be more than happy to start one. Just throwing ideas out there. Any 
>> information or suggestions on this topic? Many thanks!
>> And as for the subject, just wanted to grab a few people interested in the 
>> project if all possible, so as always, shoot me an email if you're 
>> interested.
> 
> I would possibly have a go if someone could point me at a device known to 
> work and show me how to load the os onto it.  But it would depend on the cost 
> of a suitable phone or small tablet.  I'd be buying the device for Ubuntu 
> Touch only, so would not want to waste money on an unsuitable device.  Could 
> I suggest a wiki page with tried devices and how to load the system without 
> bricking the device?
> 
> Any thoughts?
> 
> Barry Drake.
> 
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Re: [Lubuntu-comms] People do not understand the desktop installer

2013-10-25 Thread Jack Ramsay
William,
I would say that the video would be a pain because Ubuntu is used around
the world and the video would have to be painstakingly be made in many
languages. The pop-up with the check-box would be the way to go its not
intrusive or anything and it wouldn't be too hard to add.
On Oct 25, 2013 8:45 AM, "William"  wrote:

> Okay, I think it's safe to say that so far having the initial selection
> warning followed by an impossible to misunderstand dialogue box that
> requires a check box confirmation is a solid plan. While I still think that
> the idea of have a youtube video is a good one: how, where, and when to
> implement it is highly problematic. If it is going to be presented along
> with or before the download link, it's presentation should be somewhat
> passive. We don't want to scare people off - otherwise they might have
> second thoughts and instead go use Fedora to accidentally wipe out Windows.
> Rather than including it before the download, I think a better option would
> be to automatically forward them to the video once the download has
> started. To keep everything simple, the page should located at
> install.ubuntugnome.org - or similar. Here is my reason for keeping the
> URL super simple: going back to the dialogue box, that itself should refer
> people to the video that they may have dismissed at download time. If your
> going to refer people to a URL that they have to remember, then it must be
> super simple, i.e. install.ubuntugnome.org - now the real problem: this
> page would have to present a selection of language options. Due to the
> nature of Linux, this is not insurmountable, but I don't know how practical
> it would be as an effort. Otherwise the page could simply explain things in
> greater detail then the installer for every language the video has yet to
> be translated into...? This is getting too complicated. Perhaps the video
> is a good idea in principle but a bad idea based on logistics alone.
>
>
> On 10/25/2013 08:24 AM, Julien Olivier wrote:
>
>> Hi,
>>
>> the video idea is not so good for another reason: it would need to be
>> dubbed in all supported languages, and that's not very practical.
>>
>> On ven., 2013-10-25 at 17:03 +0400, Ali Linx (amjjawad) wrote:
>>
>>> On Fri, Oct 25, 2013 at 4:53 PM, Jack Ramsay  wrote:
>>>  Dear all,
>>>   In my opinion the pop-up is a great idea. Also, The
>>> youtube
>>>  video is a good idea but what if people don't have internet. I
>>>  also think that if we add a check-box to the pop-up so that
>>>  the user understands what they’re doing. That will cause them
>>>  to stop and read what is there. This may help with people
>>>  rushing through the installer. Please send feedback, ideas or
>>>  concerns.
>>>Thanks,
>>>   Jack
>>>
>>>
>>> Hi Jack,
>>>
>>>
>>> If someone has NO Internet connection, then he/she would not be able
>>> to 'download' the ISO to begin with and therefore, he/she will
>>> obviously not be able to install anything to start with ;)
>>>
>>>
>>> The video Link will NOT be included on the Installer -
>>> http://amjjawad.blogspot.com/**2013/10/ubiquity-and-**
>>> installing-ubuntu-and-its.html<http://amjjawad.blogspot.com/2013/10/ubiquity-and-installing-ubuntu-and-its.html>
>>>
>>>
>>>
>>> It should be included it 'before' the download Link.
>>>
>>>
>>> I have done an example on our Website (Ubuntu GNOME Website) where it
>>> is so clear that the Video Link is before the Download Link.
>>>
>>>
>>> That is all :)
>>>
>>>
>>> --
>>> Remember: "All of us are smarter than any one of us."
>>> Best Regards,
>>>
>>> amjjawad
>>>
>>> Areas of Involvement
>>>
>>> My Projects
>>>
>>>
>>
>>
>
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Re: [Lubuntu-comms] People do not understand the desktop installer

2013-10-25 Thread Jack Ramsay
That is very true
On Oct 25, 2013 8:24 AM, "Julien Olivier"  wrote:

> Hi,
>
> the video idea is not so good for another reason: it would need to be
> dubbed in all supported languages, and that's not very practical.
>
> On ven., 2013-10-25 at 17:03 +0400, Ali Linx (amjjawad) wrote:
> >
> > On Fri, Oct 25, 2013 at 4:53 PM, Jack Ramsay  wrote:
> > Dear all,
> >
> > In my opinion the pop-up is a great idea. Also, The youtube
> > video is a good idea but what if people don't have internet. I
> > also think that if we add a check-box to the pop-up so that
> > the user understands what they’re doing. That will cause them
> > to stop and read what is there. This may help with people
> > rushing through the installer. Please send feedback, ideas or
> > concerns.
> >
> >
> > Thanks,
> >
> > Jack
> >
> >
> >
> > Hi Jack,
> >
> >
> > If someone has NO Internet connection, then he/she would not be able
> > to 'download' the ISO to begin with and therefore, he/she will
> > obviously not be able to install anything to start with ;)
> >
> >
> > The video Link will NOT be included on the Installer -
> >
> http://amjjawad.blogspot.com/2013/10/ubiquity-and-installing-ubuntu-and-its.html
> >
> >
> >
> > It should be included it 'before' the download Link.
> >
> >
> > I have done an example on our Website (Ubuntu GNOME Website) where it
> > is so clear that the Video Link is before the Download Link.
> >
> >
> > That is all :)
> >
> >
> > --
> > Remember: "All of us are smarter than any one of us."
> > Best Regards,
> >
> > amjjawad
> >
> > Areas of Involvement
> >
> > My Projects
> >
>
>
>
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Re: [Lubuntu-comms] People do not understand the desktop installer

2013-10-25 Thread Jack Ramsay
Dear all,
In my opinion the pop-up is a great idea. Also, The youtube video is a good
idea but what if people don't have internet. I also think that if we add a
check-box to the pop-up so that the user understands what they’re doing.
That will cause them to stop and read what is there. This may help with
people rushing through the installer. Please send feedback, ideas or
concerns.

Thanks,
Jack



On Fri, Oct 25, 2013 at 3:23 AM, Ali Linx (amjjawad) wrote:

>
> On Fri, Oct 25, 2013 at 1:49 AM, William  wrote:
>
>>
>> On 10/24/2013 04:03 PM, Colin Law wrote:
>>
>> On 24 October 2013 18:05, chris hermansen  
>>  wrote:
>>
>>  William, I am with you. But still "remove windows" leaves the would-be
>> ubuntu user to think that there may be a way to put it back later...
>>
>>  It is some time since I did an install like that, but does it not warn
>> with a message "Warning this will delete all files on the disk" or
>> something similar before it starts the install?
>>
>> Colin
>>
>>  Colin, Look at the screen shot part way down this post, it clearly
>> states: Warning: this will delete all your programs, documents, photos,
>> music, and other files in both Windows 7 and Ubuntu 12.04.
>>
>>
>> http://amjjawad.blogspot.com/2013/10/ubiquity-and-installing-ubuntu-and-its.html
>>
>> That seems pretty clear to me.
>>
>
> +1
>
>
>
>> Although since this is in fact happening, the suggestion made in the
>> linked blog post should likely be implemented, but there should probably
>> first also be an extra pop-up warning when people select this option.
>>
>
> While the idea of having a pop-up warning message might be useful for
> those who are lazy enough (because they didn't read the 'first' warning),
> the question is, will they read the 'second' warning or will ignore it just
> like they did with the 'first' one? :) but, let's all remember that this
> work will be done by developers and I am sure many will be involved to
> approve it :) not sure how long that will take and how long we need to
> carry on to discuss that.
>
> IMHO, if it is not broken, don't fix it :D
>
>
>
>> If they don't heed the warning the first time when they make their
>> selection, oops. If they don't heed a second pop up warning, shame on them.
>> But if they are so bad with computers that they still really truly don't
>> understand what's happening, I agree with the blog post that they should be
>> directed to a youtube video explaining everything.
>>
>
> Exactly :)
> As my good friend Iberê Fernandes mentioned, Windows Users are very much
> used to "Click", "Next", "Next", "Ok", etc.
>
> I am sure you all know what I am talking about. We all have been Windows
> Users. Have we ever read the whole message? or have we only actually read
> the very last sentence which is usually a Question and hit either "Ok" or
> "Cancel"? :)
>
> Why would we forget that now? I mean, those Windows Users who are
> newcomers to Linux will do exactly the same. They used not to read. In
> fact, some Linux Users don't read as well. I am afraid we can NOT blame the
> system here :)
>
>
>
>> We now live in an era where people who have absolutely no idea what they
>> are doing with computers on a technical level want to install Linux. I call
>> that a good thing and we should give them all the direction they need.
>>
>
> Well said :)
>
>
>
>>  The history of MS Windows is laden with repetitive "are you sure" "are
>> you sure you're sure" dialogs because apparently a lot of people actually
>> need that. Perhaps the obviousness of the warning as it stands is something
>> people like us take for granted because we are computer inclined and
>> everyone else really is that... dense for lack of a better word. I suppose
>> we need to help the masses on board by whatever means.
>>
>
> What amjjawad thinks is this:
> Support and Help and newcomers to Linux as much as possible but try to:
>
> 1- Educate/Guide them how to help themselves once, they will remember that
> forever and will then start to do the same with other newcomers - Open
> Their Mind, Make Them Think Linux :)
>
> 2- Take them under your wing and make them feel home but that does not
> mean you feed them the Windows Way, they need to feel the difference and
> they need to breathe the Linux Way of everything - Yes, step by step for
> sure :)
>
>
> I know my way of doing everything is different from most of other people
> but that is the real fun and challenge. I personally NOT looking for new
> members who are using Linux the Windows Way, nor looking for taking over
> all Desktop/Laptops and convert that to Linux. What I am usually trying to
> do is to build a community of Linux Contributors who are NOT only 'using'
> Linux, but spread it, educate themselves to educate others and be active
> contributor to the best software on earth, that is Linux. This is, IMHO,
> how Linux can simply take over Windows :)
>
> I understand YMMV but this is me :)
>
> Thanks!
>
> --
> Remember: "All of us are smarter than any one of us

Introduction

2013-10-24 Thread Jack Ramsay
Hello,
I'm Jack. I am part of bugsquad and believe that I could help be a
tester for QA as it is not much different from what I am dhoing now. I
currently am using the 14.04 daily build so that I can help with bugs
on that. I plan to actively be involved with this team.

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Re: A proposal to combine quality and bugsquad teams

2013-10-24 Thread Jack Ramsay

I totally think the 4th role is a great idea. SRU may be a tad bit too much for 
a beginer. I would currently classify myself as a tester. I really think the 
combining the two teams will make things better and would give us more people 
to work on bugs. I haven't been around much lately because I've been really 
busy I would like to get back into working on this again as it is a really good 
project. How would I go about joining the QA team as I am not sure. 

Thanks,
Jack

Sent from my iPad even though android is better.

> On Oct 24, 2013, at 10:39, Nicholas Skaggs  
> wrote:
> 
>> On 10/24/2013 08:49 AM, Matthew Fischer wrote:
>> I'll second what's been said here by Dave. Combining the teams is a good 
>> idea. The Bug Squad team could benefit from having more active management. 
>> Howver, the Tester role needs to be expanded or perhaps a new role added. As 
>> Dave said, people on the Bug Squad do not always run dev releases. Many are 
>> still on precise, triaging bugs there. And I think bug triage should be 
>> called out as a separate activity.
> 
> Hmm, ok, so we can add a 4th role without it getting too confusing ;-) Shall 
> we call it simply 'bug triager', and focus the activities on doing SRU's and 
> stable release triage work?
> 
> If we do so it might make sense to push the SRU activity to this role from 
> the 'tester' role. Essentially then you would have the following in regards 
> to bugs --
> 
> testers, working on the devel release and doing bug work around it
> bug triagers, working on the stable release(s) and doing bug work around them
> 
> Does that distinction work well? Folks of course can still do both roles, I 
> would just like to define them crisply for newcomers :-) I would like to 
> encourage any current bugsquader's who've only dabbled in the devel releases 
> to take a more active tester role (I think you might find it quite 
> enjoyable), but there is no obligation to change your commitment level. I'm 
> pushing us as a team to run the devel release for the entire cycle and look 
> for bugs as we do so -- I think it's a fun and exciting way to be involved 
> and it will really help find bugs sooner and get them fixed. I think 
> bugsquaders may enjoy doing this also :-) For those bugsquaders adhering to 
> only stable releases, the proposed 'bug triagers' role should fill that niche 
> and contain everything you do today.
> 
> For example, Dave mentions
>> I primarily triage and don't test.
>> Other than one or two dev installs as part of a cycle, I'll tend
>> to only test things in bugs being triaged for repeatability/repeatability
>> on the latest dev.
> I think this is perfectly fine, and I would consider you today to have a 
> "tester" hat on :-) Your current activities wouldn't have to change at all.
> 
> So how does adding the additional role sound? If we like it I'll add it to 
> the wiki.
> 
> The feedback I've recieved on and off list has been positive. Does anyone 
> have any concerns about the transition? Do you know of activites that aren't 
> yet listed on one of the roles pages? I don't want to lose anything!
> 
> I'd like to leave this thread open for a bit longer to collect feedback 
> before we commit one way or the other so everyone has a chance to read and 
> respond.
> 
> Thanks!
> 
> Nicholas
> 
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