Re: How do I update bug 1708870

[Leroy Tennison]

(I composed the below but my mail system says it wasn't sent - if this is a 
duplicate then I apologize).

This process was less than straightforward.  For anyone who finds this thread, 
what I apparently had to do was:

1) Subscribe to the bug (I did this in a GUI browser), this allows the 
application to make submissions on someone else's bug.
2) On the system in question I switched to the elinks browser which was more 
(but not totally) intuitive, supplied my username and password, logged in then 
authorized the application to use my account.  I hadn't done the above step on 
the original effort so the application couldn't make an update but the browser 
did let me change the status to confirmed.  After doing the above I re-ran 
apport-collect and was prompted "Do you really want to proceed?" to which I 
answered 'yes'.  After that the application ran and collected data then 
prompted me about what to do, I selected "Send report" so hopefully that worked.


Leroy Tennison
Network Information/Cyber Security Specialist
E: le...@datavoiceint.com
2220 Bush Dr
McKinney, Texas
75070
www.datavoiceint.com
This message has been sent on behalf
of a company that is part of the Harris Operating Group of
Constellation Software Inc. These companies are listed
here
.
If you prefer not to be contacted by Harris
Operating Group
please notify us
.
This message is intended exclusively for the
individual or entity to which it is addressed. This communication
may contain information that is proprietary, privileged or
confidential or otherwise legally exempt from disclosure. If you are
not the named addressee, you are not authorized to read, print,
retain, copy or disseminate this message or any part of it. If you
have received this message in error, please notify the sender
immediately by e-mail and delete all copies of the
message.

-Original Message-
From: Thomas Ward 
Sent: Monday, January 7, 2019 8:37 AM
To: Leroy Tennison ; Andreas Hasenack 

Cc: ubuntu-server@lists.ubuntu.com
Subject: [EXTERNAL] Re: How do I update bug 1708870

I would take that URL and put it into another system's web browser, and then 
login to LP and use the link.  The URL needs to know who's submitting the data 
to tie it to a Launchpad account, if that login part didn't work in Lynx for 
you then you need to take that URL to a normal browser on another computer.  
(Which is fine, I do this for my remote servers all the time, open the URL 
locally on my laptop if I'm SSH'd in or such).

This is just a quirk unfortunately I think with Lynx.  (None of my servers are 
GUI devices, yet I still apport-collect on them and such fine by opening their 
URLs locally on my system rather than on the non-GUI environment itself).

If you open that URL in your local browser rather than directly on the non-GUI 
device, it should work.







Thomas




On 1/7/19 9:12 AM, Leroy Tennison wrote:


Thanks for your reply, I appreciate it.  apport-collect does open a URL but, 
because it's on a non-GUI device, Lynx is what I tried using.  I guessed my way 
through that interface but got to a point where it appeared I had gotten into a 
circular loop.

BTW, I was able to download the latest Intel driver source and compile it.  
Initial (limited) testing indicates that it works even though the process 
produced error messages.  My concern with that is "What happens if there is an 
upgrade?".

I could possibly use Ubuntu 18.04 but then I have to deal with the bug 
regarding netplan and keepalived (which I have to get back to submitting a bug 
for).



Leroy Tennison
Network Information/Cyber Security Specialist
E: le...@datavoiceint.com <mailto:le...@datavoiceint.com>
2220 Bush Dr
McKinney, Texas
75070
www.datavoiceint.com <http://www.datavoiceint.com>
TThis message has been sent on behalf
of a company that is part of the Harris Operating Group of
Constellation Software Inc. These companies are listed
here
.
If you prefer not to be contacted by Harris
Operating Group
please notify us
.
This message is intended exclusively for the
individual or entity to which it is addressed. This communication
may contain information that is proprietary, privileged or
confidential or otherwise legally exempt from disclosure. If you are
not the named addressee, you are not authorized to read, print,
retain, copy or disseminate this message or any part of it. If you
have received this message in error, please notify the sender
immediately by e-mail and delete all copies of the
message.

-Original Message-
From: Andreas Hasenack  <mailto:andr...@canonical.com>
Sent: Monday, January 7, 2019 7:50 AM
To: Leroy Tennison  <mailto:le...@datavoiceint.com>
Cc: ubuntu-server@lists.ubuntu.com <mailto:ubuntu-server@lists.ubuntu.com>
Subject: [EXTERNAL] Re: How do I update bug 1708870



On Thu, Dec 27, 2018 at 7:45 PM Leroy Tennison mailto:le...@datavoiceint.com&g

Re: How do I update bug 1708870

[Leroy Tennison]

This process was less than straightforward.  For anyone who finds this thread, 
what I apparently had to do was:

1) Subscribe to the bug (I did this in a GUI browser), this allows the 
application to make submissions on someone else's bug.
2) On the system in question I switched to the elinks browser which was more 
(but not totally) intuitive, supplied my username and password, logged in then 
authorized the application to use my account.  I hadn't done the above step on 
the original effort so the application couldn't make an update but the browser 
did let me change the status to confirmed.  After doing the above I re-ran 
apport-collect and was prompted "Do you really want to proceed?" to which I 
answered 'yes'.  After that the application ran and collected data then 
prompted me about what to do, I selected "Send report" so hopefully that worked.



Leroy Tennison
Network Information/Cyber Security Specialist
E: le...@datavoiceint.com
2220 Bush Dr
McKinney, Texas
75070
www.datavoiceint.com
This message has been sent on behalf
of a company that is part of the Harris Operating Group of
Constellation Software Inc. These companies are listed
here
.
If you prefer not to be contacted by Harris
Operating Group
please notify us
.
This message is intended exclusively for the
individual or entity to which it is addressed. This communication
may contain information that is proprietary, privileged or
confidential or otherwise legally exempt from disclosure. If you are
not the named addressee, you are not authorized to read, print,
retain, copy or disseminate this message or any part of it. If you
have received this message in error, please notify the sender
immediately by e-mail and delete all copies of the
message.

-Original Message-
From: ubuntu-server  On Behalf Of Leroy 
Tennison
Sent: Monday, January 7, 2019 8:51 AM
To: ubuntu-server@lists.ubuntu.com
Subject: [EXTERNAL] Re: How do I update bug 1708870

Andreas and Thomas,

Thanks for your replies, I can do this once I'm back in the office and can get 
set up.



Leroy Tennison
Network Information/Cyber Security Specialist
E: le...@datavoiceint.com
2220 Bush Dr
McKinney, Texas
75070
www.datavoiceint.com
TThis message has been sent on behalf
of a company that is part of the Harris Operating Group of Constellation 
Software Inc. These companies are listed here .
If you prefer not to be contacted by Harris Operating Group please notify us .
This message is intended exclusively for the individual or entity to which it 
is addressed. This communication may contain information that is proprietary, 
privileged or confidential or otherwise legally exempt from disclosure. If you 
are not the named addressee, you are not authorized to read, print, retain, 
copy or disseminate this message or any part of it. If you have received this 
message in error, please notify the sender immediately by e-mail and delete all 
copies of the message.

-Original Message-
From: Thomas Ward 
Sent: Monday, January 7, 2019 8:37 AM
To: Leroy Tennison ; Andreas Hasenack 

Cc: ubuntu-server@lists.ubuntu.com
Subject: [EXTERNAL] Re: How do I update bug 1708870

I would take that URL and put it into another system's web browser, and then 
login to LP and use the link.  The URL needs to know who's submitting the data 
to tie it to a Launchpad account, if that login part didn't work in Lynx for 
you then you need to take that URL to a normal browser on another computer.  
(Which is fine, I do this for my remote servers all the time, open the URL 
locally on my laptop if I'm SSH'd in or such).

This is just a quirk unfortunately I think with Lynx.  (None of my servers are 
GUI devices, yet I still apport-collect on them and such fine by opening their 
URLs locally on my system rather than on the non-GUI environment itself).

If you open that URL in your local browser rather than directly on the non-GUI 
device, it should work.







Thomas




On 1/7/19 9:12 AM, Leroy Tennison wrote:


Thanks for your reply, I appreciate it.  apport-collect does open a URL but, 
because it's on a non-GUI device, Lynx is what I tried using.  I guessed my way 
through that interface but got to a point where it appeared I had gotten into a 
circular loop.

BTW, I was able to download the latest Intel driver source and compile it.  
Initial (limited) testing indicates that it works even though the process 
produced error messages.  My concern with that is "What happens if there is an 
upgrade?".

I could possibly use Ubuntu 18.04 but then I have to deal with the bug 
regarding netplan and keepalived (which I have to get back to submitting a bug 
for).



Leroy Tennison
Network Information/Cyber Security Specialist
E: le...@datavoiceint.com <mailto:le...@datavoiceint.com>
2220 Bush Dr
McKinney, Texas
75070
www.datavoiceint.com <http://www.datavoiceint.com> TThis message has been sent 
on behalf o

Re: How do I update bug 1708870

[Leroy Tennison]

Andreas and Thomas,

Thanks for your replies, I can do this once I'm back in the office and can get 
set up.



Leroy Tennison
Network Information/Cyber Security Specialist
E: le...@datavoiceint.com
2220 Bush Dr
McKinney, Texas
75070
www.datavoiceint.com
TThis message has been sent on behalf
of a company that is part of the Harris Operating Group of
Constellation Software Inc. These companies are listed
here
.
If you prefer not to be contacted by Harris
Operating Group
please notify us
.
This message is intended exclusively for the
individual or entity to which it is addressed. This communication
may contain information that is proprietary, privileged or
confidential or otherwise legally exempt from disclosure. If you are
not the named addressee, you are not authorized to read, print,
retain, copy or disseminate this message or any part of it. If you
have received this message in error, please notify the sender
immediately by e-mail and delete all copies of the
message.

-Original Message-
From: Thomas Ward 
Sent: Monday, January 7, 2019 8:37 AM
To: Leroy Tennison ; Andreas Hasenack 

Cc: ubuntu-server@lists.ubuntu.com
Subject: [EXTERNAL] Re: How do I update bug 1708870

I would take that URL and put it into another system's web browser, and then 
login to LP and use the link.  The URL needs to know who's submitting the data 
to tie it to a Launchpad account, if that login part didn't work in Lynx for 
you then you need to take that URL to a normal browser on another computer.  
(Which is fine, I do this for my remote servers all the time, open the URL 
locally on my laptop if I'm SSH'd in or such).

This is just a quirk unfortunately I think with Lynx.  (None of my servers are 
GUI devices, yet I still apport-collect on them and such fine by opening their 
URLs locally on my system rather than on the non-GUI environment itself).

If you open that URL in your local browser rather than directly on the non-GUI 
device, it should work.







Thomas




On 1/7/19 9:12 AM, Leroy Tennison wrote:


Thanks for your reply, I appreciate it.  apport-collect does open a URL but, 
because it's on a non-GUI device, Lynx is what I tried using.  I guessed my way 
through that interface but got to a point where it appeared I had gotten into a 
circular loop.

BTW, I was able to download the latest Intel driver source and compile it.  
Initial (limited) testing indicates that it works even though the process 
produced error messages.  My concern with that is "What happens if there is an 
upgrade?".

I could possibly use Ubuntu 18.04 but then I have to deal with the bug 
regarding netplan and keepalived (which I have to get back to submitting a bug 
for).



Leroy Tennison
Network Information/Cyber Security Specialist
E: le...@datavoiceint.com <mailto:le...@datavoiceint.com>
2220 Bush Dr
McKinney, Texas
75070
www.datavoiceint.com <http://www.datavoiceint.com>
TThis message has been sent on behalf
of a company that is part of the Harris Operating Group of
Constellation Software Inc. These companies are listed
here
.
If you prefer not to be contacted by Harris
Operating Group
please notify us
.
This message is intended exclusively for the
individual or entity to which it is addressed. This communication
may contain information that is proprietary, privileged or
confidential or otherwise legally exempt from disclosure. If you are
not the named addressee, you are not authorized to read, print,
retain, copy or disseminate this message or any part of it. If you
have received this message in error, please notify the sender
immediately by e-mail and delete all copies of the
message.

-Original Message-
From: Andreas Hasenack  <mailto:andr...@canonical.com>
Sent: Monday, January 7, 2019 7:50 AM
To: Leroy Tennison  <mailto:le...@datavoiceint.com>
Cc: ubuntu-server@lists.ubuntu.com <mailto:ubuntu-server@lists.ubuntu.com>
Subject: [EXTERNAL] Re: How do I update bug 1708870



On Thu, Dec 27, 2018 at 7:45 PM Leroy Tennison mailto:le...@datavoiceint.com>  <mailto:le...@datavoiceint.com> 
<mailto:le...@datavoiceint.com>  > wrote:


(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708870) I didn’t submit 
the original bug but a comment asks to run “apport-collect 1708870” and change 
the status to confirmed.  Since the person submitting the bug apparently didn’t 
do so I tried to (on a server with no GUI, answering the prompts in Lynx was 
“interesting” to say the least) but couldn’t discern what needed to be done to 
submit the apport information.  Is there a way I can do this?  I have hardware 
that is unusable until this is resolved.  Thanks for your help.




Thanks for your interest in helping

What happens after you run the apport-collect command? It should give you an 
url that you can open from your desktop, it doesn't have to be opened from that 
same machine where you ran the command.


-- 
ubuntu-server mailin

Re: How do I update bug 1708870

[Thomas Ward]

I would take that URL and put it into another system's web browser, and
then login to LP and use the link.  The URL needs to know who's
submitting the data to tie it to a Launchpad account, if that login part
didn't work in Lynx for you then you need to take that URL to a normal
browser on another computer.  (Which is fine, I do this for my remote
servers all the time, open the URL locally on my laptop if I'm SSH'd in
or such).

This is just a quirk unfortunately I think with Lynx.  (None of my
servers are GUI devices, yet I still apport-collect on them and such
fine by opening their URLs locally on my system rather than on the
non-GUI environment itself).

If you open that URL in your local browser rather than directly on the
non-GUI device, it should work.



Thomas


On 1/7/19 9:12 AM, Leroy Tennison wrote:
> Thanks for your reply, I appreciate it.  apport-collect does open a URL but, 
> because it's on a non-GUI device, Lynx is what I tried using.  I guessed my 
> way through that interface but got to a point where it appeared I had gotten 
> into a circular loop.
>
> BTW, I was able to download the latest Intel driver source and compile it.  
> Initial (limited) testing indicates that it works even though the process 
> produced error messages.  My concern with that is "What happens if there is 
> an upgrade?".
>
> I could possibly use Ubuntu 18.04 but then I have to deal with the bug 
> regarding netplan and keepalived (which I have to get back to submitting a 
> bug for).
>
>
>
> Leroy Tennison
> Network Information/Cyber Security Specialist
> E: le...@datavoiceint.com
> 2220 Bush Dr
> McKinney, Texas
> 75070
> www.datavoiceint.com
> TThis message has been sent on behalf
> of a company that is part of the Harris Operating Group of
> Constellation Software Inc. These companies are listed
> here
> .
> If you prefer not to be contacted by Harris
> Operating Group
> please notify us
> .
> This message is intended exclusively for the
> individual or entity to which it is addressed. This communication
> may contain information that is proprietary, privileged or
> confidential or otherwise legally exempt from disclosure. If you are
> not the named addressee, you are not authorized to read, print,
> retain, copy or disseminate this message or any part of it. If you
> have received this message in error, please notify the sender
> immediately by e-mail and delete all copies of the
> message.
>
> -Original Message-----
> From: Andreas Hasenack 
> Sent: Monday, January 7, 2019 7:50 AM
> To: Leroy Tennison 
> Cc: ubuntu-server@lists.ubuntu.com
> Subject: [EXTERNAL] Re: How do I update bug 1708870
>
>
>
> On Thu, Dec 27, 2018 at 7:45 PM Leroy Tennison  <mailto:le...@datavoiceint.com> > wrote:
>
>
> (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708870) I didn’t 
> submit the original bug but a comment asks to run “apport-collect 1708870” 
> and change the status to confirmed.  Since the person submitting the bug 
> apparently didn’t do so I tried to (on a server with no GUI, answering the 
> prompts in Lynx was “interesting” to say the least) but couldn’t discern what 
> needed to be done to submit the apport information.  Is there a way I can do 
> this?  I have hardware that is unusable until this is resolved.  Thanks for 
> your help.
>
>
>
>
> Thanks for your interest in helping
>
> What happens after you run the apport-collect command? It should give you an 
> url that you can open from your desktop, it doesn't have to be opened from 
> that same machine where you ran the command.
>
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More info: https://wiki.ubuntu.com/ServerTeam

Re: How do I update bug 1708870

[Andreas Hasenack]

On Mon, Jan 7, 2019 at 12:12 PM Leroy Tennison  wrote:
>
> Thanks for your reply, I appreciate it.  apport-collect does open a URL but, 
> because it's on a non-GUI device, Lynx is what I tried using.  I guessed my 
> way through that interface but got to a point where it appeared I had gotten 
> into a circular loop.

To me it just showed a url, which I coped and pasted in my usual browser.

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More info: https://wiki.ubuntu.com/ServerTeam

Re: How do I update bug 1708870

[Leroy Tennison]

Thanks for your reply, I appreciate it.  apport-collect does open a URL but, 
because it's on a non-GUI device, Lynx is what I tried using.  I guessed my way 
through that interface but got to a point where it appeared I had gotten into a 
circular loop.

BTW, I was able to download the latest Intel driver source and compile it.  
Initial (limited) testing indicates that it works even though the process 
produced error messages.  My concern with that is "What happens if there is an 
upgrade?".

I could possibly use Ubuntu 18.04 but then I have to deal with the bug 
regarding netplan and keepalived (which I have to get back to submitting a bug 
for).



Leroy Tennison
Network Information/Cyber Security Specialist
E: le...@datavoiceint.com
2220 Bush Dr
McKinney, Texas
75070
www.datavoiceint.com
TThis message has been sent on behalf
of a company that is part of the Harris Operating Group of
Constellation Software Inc. These companies are listed
here
.
If you prefer not to be contacted by Harris
Operating Group
please notify us
.
This message is intended exclusively for the
individual or entity to which it is addressed. This communication
may contain information that is proprietary, privileged or
confidential or otherwise legally exempt from disclosure. If you are
not the named addressee, you are not authorized to read, print,
retain, copy or disseminate this message or any part of it. If you
have received this message in error, please notify the sender
immediately by e-mail and delete all copies of the
message.

-Original Message-
From: Andreas Hasenack 
Sent: Monday, January 7, 2019 7:50 AM
To: Leroy Tennison 
Cc: ubuntu-server@lists.ubuntu.com
Subject: [EXTERNAL] Re: How do I update bug 1708870



On Thu, Dec 27, 2018 at 7:45 PM Leroy Tennison mailto:le...@datavoiceint.com> > wrote:


(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708870) I didn’t submit 
the original bug but a comment asks to run “apport-collect 1708870” and change 
the status to confirmed.  Since the person submitting the bug apparently didn’t 
do so I tried to (on a server with no GUI, answering the prompts in Lynx was 
“interesting” to say the least) but couldn’t discern what needed to be done to 
submit the apport information.  Is there a way I can do this?  I have hardware 
that is unusable until this is resolved.  Thanks for your help.




Thanks for your interest in helping

What happens after you run the apport-collect command? It should give you an 
url that you can open from your desktop, it doesn't have to be opened from that 
same machine where you ran the command.

-- 
ubuntu-server mailing list
ubuntu-server@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-server
More info: https://wiki.ubuntu.com/ServerTeam

Re: How do I update bug 1708870

[Andreas Hasenack]

On Thu, Dec 27, 2018 at 7:45 PM Leroy Tennison 
wrote:

> (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708870) I didn’t
> submit the original bug but a comment asks to run “apport-collect 1708870”
> and change the status to confirmed.  Since the person submitting the bug
> apparently didn’t do so I tried to (on a server with no GUI, answering the
> prompts in Lynx was “interesting” to say the least) but couldn’t discern
> what needed to be done to submit the apport information.  Is there a way I
> can do this?  I have hardware that is unusable until this is resolved.
> Thanks for your help.
>
>
Thanks for your interest in helping

What happens after you run the apport-collect command? It should give you
an url that you can open from your desktop, it doesn't have to be opened
from that same machine where you ran the command.
-- 
ubuntu-server mailing list
ubuntu-server@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-server
More info: https://wiki.ubuntu.com/ServerTeam

How do I update bug 1708870

[Leroy Tennison]

(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708870) I didn't submit 
the original bug but a comment asks to run "apport-collect 1708870" and change 
the status to confirmed.  Since the person submitting the bug apparently didn't 
do so I tried to (on a server with no GUI, answering the prompts in Lynx was 
"interesting" to say the least) but couldn't discern what needed to be done to 
submit the apport information.  Is there a way I can do this?  I have hardware 
that is unusable until this is resolved.  Thanks for your help.

Harriscomputer

Leroy Tennison
Network Information/Cyber Security Specialist
E: le...@datavoiceint.com


[cid:Data-Voice-International-LOGO_aa3d1c6e-5cfb-451f-ba2c-af8059e69609.PNG]


2220 Bush Dr
McKinney, Texas
75070
www.datavoiceint.com


TThis message has been sent on behalf of a company that is part of the Harris 
Operating Group of Constellation Software Inc. These companies are listed 
here.

If you prefer not to be contacted by Harris Operating Group please notify 
us.



This message is intended exclusively for the individual or entity to which it 
is addressed. This communication may contain information that is proprietary, 
privileged or confidential or otherwise legally exempt from disclosure. If you 
are not the named addressee, you are not authorized to read, print, retain, 
copy or disseminate this message or any part of it. If you have received this 
message in error, please notify the sender immediately by e-mail and delete all 
copies of the message.




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