[Bug 1354995] [NEW] package samba-libs (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[John Broyles]

Public bug reported:

I really do not know what program had the problem.  I get an error
message when I log into my Ubuntu account.  So, I just tried to update
software, as usual, but got a message that it could not do it.  So, I do
not know how to solve this problem.

The Software Updater error says, 
The Package System is Broken.  Check if you are using third party repositories. 
 If so disable them since they are a common source of problems.  Furthermore 
run the following command in a terminal: apt-get install -f.

Then in addition to this there is another pop-up window that says,
Crash Report
The application software updater has closed unexpectedly.
Send an error report to fix this problem
Ignore future problems of this program version.

So, now what should I do?

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: samba-libs (not installed)
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
Date: Wed Aug  6 11:06:51 2014
DuplicateSignature: package:samba-libs:(not installed):subprocess new 
pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 
1
InstallationDate: Installed on 2011-07-24 (1113 days ago)
InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release amd64 (20110427.1)
RelatedPackageVersions:
 nautilus 1:3.10.1-0ubuntu9.1
 gvfs 1.20.1-1ubuntu1
SambaClientRegression: Yes
SourcePackage: samba
Title: package samba-libs (not installed) failed to install/upgrade: subprocess 
new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2014-07-03 (38 days ago)

** Affects: samba (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-package trusty

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Title:
  package samba-libs (not installed) failed to install/upgrade:
  subprocess new pre-installation script returned error exit status 1

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[Bug 1354995] Re: package samba-libs (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[John Broyles]

I had not used this computer for a long time.  The computer has turned
off unexpectedly.  I was told that this might be due to overheating.
So, I have not used it for a long time.  The software updates were many,
360MB about.  So, maybe there are too many updates to install now.

The computer works mostly but can not do certain things.  I am using it
to play music now.

-- 
You received this bug notification because you are a member of Ubuntu
Server Team, which is subscribed to samba in Ubuntu.
https://bugs.launchpad.net/bugs/1354995

Title:
  package samba-libs (not installed) failed to install/upgrade:
  subprocess new pre-installation script returned error exit status 1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/samba/+bug/1354995/+subscriptions

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