[Bug 675965] Re: Apache crashes with glibc detected and stack trace

2010-11-17 Thread Paul Vaughan
In Apache's error.log, the error happened at some point between 10:00:39
and 10:01:18, so I have included a much-reduced access.log with all PHP
files executed between those time points on that day, appropriately
sanitised. Hopefully it will prove useful.

** Attachment added: Apache access.log from the timeframe of the error.
   
https://bugs.launchpad.net/ubuntu/+source/apache2/+bug/675965/+attachment/1736127/+files/10.10.2.log

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[Bug 675965] Re: Apache crashes with glibc detected and stack trace

2010-11-17 Thread Paul Vaughan
It may be worth mentioning that I filed a very similar bug to this one
within the last month or so, but as it was closed as 'cannot reproduce'
or similar and I cannot locate it to link to. It definitely had 'glibc'
in the title of the report.

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[Bug 675965] [NEW] Apache crashes with glibc detected and stack trace

2010-11-16 Thread Paul Vaughan
Public bug reported:

Binary package hint: apache2

Expected behaviour:  no problems, Apache to serve web pages for the
college's VLE.

Actual behaviour:  very slow serving pages for ~30 seconds,
/var/log/apache2/error.log shows:

*** glibc detected *** /usr/sbin/apache2: double free or corruption
(fasttop): 0x7f3f1dd0dd50 ***

...followed by a backtrace (file file attached).

I have reported this bug before but was unable to reproduce. It has now
returned but I am unable to locate the previously filed bug so cannot
recall what steps to take now.

$ lsb_release -rd
Description:Ubuntu 10.04.1 LTS
Release:10.04

$ apt-cache policy apache2
apache2:
  Installed: 2.2.14-5ubuntu8.2
  Candidate: 2.2.14-5ubuntu8.3
  Version table:
 2.2.14-5ubuntu8.3 0
500 http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
 *** 2.2.14-5ubuntu8.2 0
500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
100 /var/lib/dpkg/status
 2.2.14-5ubuntu8 0
500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: apache2 2.2.14-5ubuntu8.2
ProcVersionSignature: Ubuntu 2.6.32-21.32-server 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-server x86_64
Architecture: amd64
Date: Tue Nov 16 11:36:21 2010
InstallationMedia: Ubuntu-Server 10.04 LTS Lucid Lynx - Release amd64 
(20100427)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: apache2

** Affects: apache2 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apache2 apport-bug glibc lucid

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[Bug 675965] Re: Apache crashes with glibc detected and stack trace

2010-11-16 Thread Paul Vaughan

** Attachment added: Apache 2 error log entry relating to the glibc crash
   https://bugs.launchpad.net/bugs/675965/+attachment/1735170/+files/log.log

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[Bug 675965] Re: Apache crashes with glibc detected and stack trace

2010-11-16 Thread Paul Vaughan
Hi Mathias.

You are correct, the server runs PHP scripts, but as part of the open
source VLE Moodle: http://moodle.org/

Moodle is a complex application and I would have no idea what aspect of
it might have caused apache to crash. I develop code for Moodle, but
plugins only, I have little to do with the core code.  The only thing I
can think of is that I can look at Apache's other_vhosts_access.log on
the server and try to work out what Moodle was doing at that time, or a
few minutes before. I will do this tomorrow as I am not able to access
the logs right now.

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-11-04 Thread Paul Vaughan
Hi James.

At this time, with the latest build of Apache as mentioned in my last
post, I'm not seeing this issue any more. I'll open a new issue if I do
see it again.

Cheers,

Paul.

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-26 Thread Paul Vaughan
Hi Christine.

Since upgrading Apache to 2.2.14-5ubuntu8.2 we haven't seen this issue
resurface in over a week. I've also noticed that 2.2.14-5ubuntu8.3 is
available so may tentatively upgrade to that. I hope that's of some use.

Paul.

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-08 Thread Paul Vaughan
I spoke too soon. 21 of the 'glibc detected' reports in the Apache error
log. Please see attached. I'll work on the backtrace this afternoon.

** Attachment added: Indications of the error (again) from 
/var/log/apache2/error.log
   
https://bugs.launchpad.net/ubuntu/+source/apache2/+bug/651134/+attachment/1678806/+files/error.log

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-08 Thread Paul Vaughan
I have gdb running on the server, but as I have no idea what causes the
error I'll just watch Apache's error log until I see it print out the
backtrace and memory map.

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-07 Thread Paul Vaughan
After approximately 2 days of normal use, the error has not reoccurred
(whereas normally we'd see it approximately 3-5 times in a 24 hour
period).

I guess we can consider this issue 'gone'.

Cheers.

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-06 Thread Paul Vaughan
Thanks for the above, it worked successfully.

I will keep a close eye on Apache today (a normal day's use, basically)
and report back.

Regards.

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-05 Thread Paul Vaughan
Followed the instructions on DebuggingProgramCrash as far as:

$ sudo apt-get install apache2.2-bin-dbgsym

Received:

The following packages have unmet dependencies.
  apache2.2-bin-dbgsym: Depends: apache2.2-bin (= 2.2.14-5ubuntu8.3) but 
2.2.14-5ubuntu8 is to be installed
E: Broken packages

apt-get updated and upgraded, and tried again:

The following packages have unmet dependencies.
  apache2.2-bin-dbgsym: Depends: apache2.2-bin (= 2.2.14-5ubuntu8.3) but 
2.2.14-5ubuntu8.2 is to be installed
E: Broken packages

It does not appear possible to update any further than this, and now I
am stuck. (Sorry.)

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-05 Thread Paul Vaughan
I have just realised that having updated/upgraded, I may have 1. solved
the problem (you never know) and 2. I may have now changed the version
numbers of key apps and libraries as reported earlier.

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-01 Thread Paul Vaughan
Have run apport-collect on the server via a remote ssh session but
despite trying to sign in with my email address and password (good text
interface by the way), the continue text is inactive. I can get a
forgotten password, create a new account or cancel (all work) but I
cannot continue.

Have never used this before so it's possible I'm doing something wrong,
but I can log in just fine to Launchpad via a browser on my desktop
machine.

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-01 Thread Paul Vaughan
apport information

** Tags added: apport-collected

** Description changed:

  Binary package hint: apache2
  
  Expected: no errors.
  
  Actual: Maybe crashes isn't quite the right phrase, as the server itself
  is still servings pages, however we've seen the below error and
  backtrace regularly since we upgraded our server and once Apache stopped
  responding. We're seeing a general trend in increasing numbers of
  processes.
  
  LAMP: Ubuntu 10.04.1 LTS, Apache/2.2.14 (Ubuntu) (Server built:   Apr 13
  2010 20:21:26), PHP 5.3.2-1ubuntu4.2 with Suhosin-Patch (cli) (built:
  May 13 2010 20:03:45)
  
  # apt-cache policy apache2
  apache2:
Installed: 2.2.14-5ubuntu8
Candidate: 2.2.14-5ubuntu8.2
Version table:
   2.2.14-5ubuntu8.2 0
  500 http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
  500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
   *** 2.2.14-5ubuntu8 0
  500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages
  100 /var/lib/dpkg/status
  # apt-cache policy php5
  php5:
Installed: 5.3.2-1ubuntu4.2
Candidate: 5.3.2-1ubuntu4.5
Version table:
   5.3.2-1ubuntu4.5 0
  500 http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
  500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
   *** 5.3.2-1ubuntu4.2 0
  100 /var/lib/dpkg/status
   5.3.2-1ubuntu4 0
  500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages
  
  MySQL server is not installed.
  
  Error message as found in /var/log/apache2/error.log (attached).
+ --- 
+ Architecture: amd64
+ DistroRelease: Ubuntu 10.04
+ InstallationMedia: Ubuntu-Server 10.04 LTS Lucid Lynx - Release amd64 
(20100427)
+ Package: apache2 2.2.14-5ubuntu8
+ PackageArchitecture: amd64
+ ProcEnviron:
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-21.32-server 2.6.32.11+drm33.2
+ Tags: lucid
+ Uname: Linux 2.6.32-21-server x86_64
+ UserGroups: admin

** Attachment added: Dependencies.txt
   
https://bugs.edge.launchpad.net/bugs/651134/+attachment/1662018/+files/Dependencies.txt

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-10-01 Thread Paul Vaughan
Got around the issue by using the solution found here:

https://bugs.launchpad.net/launchpad-foundations/+bug/556927

apport-collect report sent successfully.

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[Bug 651134] [NEW] apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-09-29 Thread Paul Vaughan
Public bug reported:

Binary package hint: apache2

Expected: no errors.

Actual: Maybe crashes isn't quite the right phrase, as the server itself
is still servings pages, however we've seen the below error and
backtrace regularly since we upgraded our server and once Apache stopped
responding. We're seeing a general trend in increasing numbers of
processes.

LAMP: Ubuntu 10.04.1 LTS, Apache/2.2.14 (Ubuntu) (Server built:   Apr 13
2010 20:21:26), PHP 5.3.2-1ubuntu4.2 with Suhosin-Patch (cli) (built:
May 13 2010 20:03:45)

# apt-cache policy apache2
apache2:
  Installed: 2.2.14-5ubuntu8
  Candidate: 2.2.14-5ubuntu8.2
  Version table:
 2.2.14-5ubuntu8.2 0
500 http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
 *** 2.2.14-5ubuntu8 0
500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages
100 /var/lib/dpkg/status
# apt-cache policy php5
php5:
  Installed: 5.3.2-1ubuntu4.2
  Candidate: 5.3.2-1ubuntu4.5
  Version table:
 5.3.2-1ubuntu4.5 0
500 http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
 *** 5.3.2-1ubuntu4.2 0
100 /var/lib/dpkg/status
 5.3.2-1ubuntu4 0
500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages

MySQL server is not installed.

Error message as found in /var/log/apache2/error.log (attached).

** Affects: apache2 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apache glibc server

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[Bug 651134] Re: apache crashes with *** glibc detected *** /usr/sbin/apache2: double free or corruption (fasttop): 0x00007f8b5c8fdac0 ***

2010-09-29 Thread Paul Vaughan

** Attachment added: Bug as found in /var/log/apache2/error.log
   
https://bugs.launchpad.net/bugs/651134/+attachment/1653329/+files/apache2_glibc_error.txt

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